Title: Hotel Tlaxcala Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6345209&destination=Tlaxcala%2C+Tlaxcala%2C+Mexico&selected=95419673&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tlaxcala Downtown convenience meets comfort at Hotel Tlaxcala, where attentive staff help travelers navigate the city while ensuring a seamless stay experience ## Photo gallery for Hotel Tlaxcala ![Family Quadruple Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, individually decorated - Hotel Tlaxcala (Tlaxcala)](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/e7f62c44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Hotel Tlaxcala (Tlaxcala)](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/46570a87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Tlaxcala (Tlaxcala)](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/9d3239df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Tlaxcala (Tlaxcala)](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/2632e63e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Tlaxcala (Tlaxcala)](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/0c18efbe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Tlaxcala, in the city center, offers travelers a warm welcome with practical amenities. Start your day with a continental breakfast and recharge at the coffee shop. Enjoy practical touches like laundry facilities, luggage storage, and complimentary newspapers. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Bar - Laundry room - Housekeeping £42 includes taxes & fees 8 Apr - 9 Apr ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Family Single Room ![Family Single Room | Premium bedding, down duvets, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/ad731e78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Single Room 8.0 Very good 5 reviews - City view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Double Room, 2 Double Beds ![Family Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/2774323b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 2 Double Beds 8.0 Very good 1 review - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 Double Bed ![Premium bedding, down duvets, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/7d6827d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 9.0 Wonderful 2 reviews - 172 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Family Quadruple Room, 2 Double Beds ![Family Quadruple Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/e7f62c44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, 2 Double Beds 8.8 Excellent 3 reviews - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-Hotel-Tlaxcala.h95419673.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-Hotel-Tlaxcala.h95419673.Hotel-Information) ## About the area Located in Tlaxcala, Hotel Tlaxcala is in the city centre. Xicotencatl National Park and La Malinche National Park reflect the area's natural beauty and area attractions include University Cultural Center and Chautla Hacienda. Ice Arena Puebla and Michin Puebla Aquarium are also worth visiting. [Visit our Tlaxcala travel guide](https://www.expedia.co.uk/Tlaxcala.dx6345209) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.31917%2C-98.23788&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YrkX40KMiEogtTRo10SsyHwtmC0=) Miguel Lira I Ortega 5, 2464667723, Tlaxcala, TLAX, 90000 ### What's nearby - ![Xicotencatl National Park](https://images.trvl-media.com/place/6345209/585eac43-b1ac-45c1-842f-4029642fef07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xicotencatl National Park 1 min walk \- 0.0 miles - ![Shrine of Our Lady of Ocotlan, Tlaxcala (Mexico)](https://images.trvl-media.com/place/553248621532629923/362948ab-70ce-4bae-9c31-5781aba8d5fd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Ocotlan 12 min walk \- 0.7 miles - Xicotencatl Theater 3 min walk \- 0.2 miles - Constitution Square 3 min walk \- 0.2 miles - Centro de Convenciones de Tlaxcala 12 min walk \- 0.7 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 45 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 38 min drive ### Restaurants - Vips 2 min walk - vips tlaxcala Centro 2 min walk - La Gloria 3 min walk - Taquería "Doña Mari 4 min walk - Casa 1 • 1 (cocina tradicional) 3 min walk ## About this property ### Hotel Tlaxcala Hotel in the city centre Take advantage of a coffee shop/cafe, laundry facilities and a bar at Hotel Tlaxcala . Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests. Other perks at this hotel include: - Free self-parking - Concierge services, tour/ticket information and a TV in reception - Free newspapers, a banquet hall and luggage storage Room features All rooms are individually furnished, and boast comforts such as premium bedding and heated floors, as well as thoughtful touches such as free WiFi and free bottled water. Other conveniences in all rooms include: - Pillowtop mattresses and down duvets - Bathrooms with rainfall showers and hairdryers - 25-inch TVs with satellite channels - Wardrobes/cupboards, heated floors and a personal chef ## Similar properties ![Breakfast and lunch served, Mexican cuisine](https://images.trvl-media.com/lodging/46000000/45980000/45970100/45970022/80400c58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de La Loma Tlaxcala - Parking included - Free Wi-Fi - Restaurant - Housekeeping 8.8 Excellent 235 reviews £35 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=45970022&PinnedHotelID=45970022&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9150000/9142200/9142193/w4000h2992x0y8-31f97456.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ix by San Clemente Business Class Tlaxcala - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.8 Good 78 reviews £41 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=9142193&PinnedHotelID=9142193&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/38000000/37410000/37407300/37407228/29599c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mirante Tlaxcala Tlaxcala - Parking included - Free Wi-Fi - Gym - Breakfast available 9.6 Exceptional 110 reviews £50 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=37407228&PinnedHotelID=37407228&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/111000000/110900000/110895000/110894926/6374253d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL XIADANI temazcal y SPA Tlaxcala - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 56 reviews £30 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=110894926&PinnedHotelID=110894926&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, 1 Bedroom | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84110000/84104200/84104174/de4418b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Capilla Tlaxcala - Free Wi-Fi - Laundry room 8.6 Excellent 60 reviews £53 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=84104174&PinnedHotelID=84104174&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/5000000/4930000/4922200/4922195/0ebc1863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Senorial Tlaxcala Tlaxcala - Pool - Hot tub - Kids’ pool - Parking included 8.8 Excellent 158 reviews £67 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4922195&PinnedHotelID=4922195&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/91000000/90160000/90151100/90151003/29e0a988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Boutique Las Torres Tlaxcala - Pet-friendly - Free Wi-Fi - Housekeeping - 24/7 front desk 9.2 Wonderful 75 reviews £41 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=90151003&PinnedHotelID=90151003&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/540000/530800/530708/1b5f8af2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel GS Jerocs Tlaxcala - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 352 reviews £115 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=530708&PinnedHotelID=530708&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/38000000/37230000/37226600/37226581/e20aeca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Las Campanas Tlaxcala - Free Wi-Fi - Restaurant - Business services - Laundry room 9.0 Wonderful 103 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=37226581&PinnedHotelID=37226581&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/ee2a031c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Malintzi Tlaxcala Tlaxcala - Parking included - Free Wi-Fi - Laundry room - Housekeeping 7.2 Good 102 reviews £23 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95419673,45970022,9142193,37407228,110894926) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - TV in common areas ### Family friendly - Children's dinnerware - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Spa - In-room massages ### Accessibility - No lift - Tile flooring in room ### More - Banquet hall - Communal living room - Designated smoking areas - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 25-inch TV with satellite channels ### Food and drink - Chef service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Fan - Heated floor - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Tlaxcala Hotel Tlaxcala Hotel Hotel Tlaxcala Tlaxcala Hotel Tlaxcala Hotel Tlaxcala ## Frequently asked questions ### Is Hotel Tlaxcala pet-friendly? ### How much does it cost to stay at Hotel Tlaxcala ? ### How much is parking at Hotel Tlaxcala ? ### What time is check-in at Hotel Tlaxcala ? ### What time is check-out at Hotel Tlaxcala ? ### Where is Hotel Tlaxcala located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Tlaxcala Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 50 8 - Good 32 6 - Okay 13 4 - Poor 7 2 - Terrible 6 ## Reviews Verified ### 8/10 Good #### Angelica 21 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel is nice and clean just a suggestion ... have an extra blanket because in this time of the year is cold and the hotel doesn't have a heater, also just check your towels some of them are really old. Other than that is close to everything, the food is good the staff are all nice. ##### Angelica Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### Elizabeth 1 Aug 2025 Liked: Cleanliness, staff & service The location is good. There were no towels and when they arrived they were threadbare and had holes in them.There was a hole in the bathroom ceiling around the light fixture. The most concerning was twice someone tried to walk into my room, which is extremely unsafe. ##### Elizabeth Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Gerardo 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👍 ##### Gerardo Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Rogeberto 19 Sept 2023 Nice location, very poor customer service. ##### Rogeberto Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Cesar 22 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Es un hotel pequeño, pero muy céntrico para dejar el auto y caminar. Sin embargo, me costo trabajo estacionarme dentro del hotel porque lo utilizan externos por el tiangis de los sábados. ##### Cesar Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### AIDA FLOR 6 Jan 2026 Liked: Cleanliness, staff & service, amenities Todo excelente y el personal muy amable. Me gustó mucho ##### AIDA FLOR Stayed 1 night in Jan 2026 Verified ### 2/10 Terrible #### Leslie ivette 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities En la plataforma Expedia salía un precio, y al llegar nos cobraron más, sin ninguna argumento, solo dijeron que era por la plataforma Expedia, mostramos el recibo y no lo respetaron el precio. Ya habíamos marcado y volvieron a reafirmar el precio que decía en Expedia. Solo hay una toalla por habitación y no hay agua caliente, medio tibia. De ahí en fuera todo perfecto. ##### Leslie ivette Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### victor hugo 23 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lugar con muy buena ubicacion, atencion calida . ##### victor hugo Stayed 5 nights in Dec 2025 Verified ### 2/10 Terrible #### Alejandra 21 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Las instalaciones y área muy diferente a lo que se ve en foto. Hotel muy pequeño y descuidado en infraestructura para el precio que maneja no corresponde ##### Alejandra Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Lizeth 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy céntrico, amables, tiene estacionamiento ##### Lizeth Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Magaly 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lugar accesible y ##### Magaly Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Cynthia 23 Sept 2025 Disliked: Property conditions & facilities El personal siempre MUY AMABLE ! Estuvimos contentas en nuestra estancia. ##### Cynthia Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### JULIO CESAR 23 Sept 2025 Liked: Cleanliness, staff & service, room comfort #### Muy buena experiencia Buen lugar, buena ubicación cerca de plazas principales, cuenta con estacionamiento gratuito para huéspedes. Habitaciones con luz natural. Tiene restaurante a muy buenos precios sobretodo el buffet. La calidad de las habitaciones y servicios esta muy acorde con el costo. Muy recomendable. ##### JULIO CESAR Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Pau 1 Sept 2025 Liked: Cleanliness, amenities Todo bien a excepcion que hace falta aire acondicionado, en la noche hacia mucho calor y no dormi tan agusto, pero cama comoda y agua caliente ##### Pau Stayed 1 night in May 2025 Verified ### 8/10 Good #### Itzel 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy comoda y accesible al centro ##### Itzel Stayed 4 nights in Jul 2025 Verified ### 4/10 Poor #### Carlos 23 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel cumple, pero la habitación es pequeña, las sábanas estaban sucias y en el desayuno “buffet” encontramos una cucaracha sobre los platos. No hacen la aclaración sobre el desayuno “continental” que está incluido en tu reserva. Además la comida era mala y se veía poco higiénica. El staff poco amigable. ##### Carlos Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Adriana 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal atento, las habitaciones muy limpias ##### Adriana Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Paula 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Sólo lo usé para llegar a dormir, las camas son cómodas y la habitación es limpia y confortable, de día la zona es muy ruidosa pero en las noches si logras descansar. ##### Paula Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Luis 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Recomendado 100% ##### Luis Stayed 4 nights in Jun 2025 Verified ### 6/10 Okay #### MARCO ANTONIO 13 Jul 2025 Liked: Cleanliness, amenities La ubicación está excelente cuenta con estacionamiento amplio , la limpieza del hotel es buena Lo malo que los olores de la cocina se van a todos los pasillos del hotel y cuartos si los tienes abiertos por mucho tiempo Las presión del agua y las llaves no sirven nunca puedes alcanzar el punto medio del agua que requieres ##### MARCO ANTONIO Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Andrea Cristina 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Fue cómoda y de fácil acceso pero las paredes pasan muy fácil el ruido de la habitación que esté junto. ##### Andrea Cristina Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Refugio 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities la sencilles no quita la calidad, muy tranquilo los espacios, buena atencion, gracias por lkas atenciones recibidas ##### Refugio Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Enrique 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mantenimiento Grata estancia, algunas deficiencias en puerta de sanitario ##### Enrique Stayed 1 night in Jun 2025 Verified ### 4/10 Poor #### Erik Alejandro 30 Jun 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El lugar está limpio, sin embargo no tuvimos agua caliente ni artículos de limpieza personal (sahmpoo, crema, etc). Se le comentó a la persona de la recepción pero aún así no se dió solución. El personal es amable y trataron de resolver el problema, sin éxito. Buena ubicación, sin embargo, no volveríamos por lo mismo. ##### Erik Alejandro Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Tomas 28 Jun 2025 Solo que el restante sierra temprano ##### Tomas Stayed 1 night in Jun 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > - [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > - 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All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > - [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > - [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Hard Rock Hotel Los Cabos All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Hard-Rock-Hotel-Los-Cabos-All-Inclusive.h34183472.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) ---