Title: Hotel Posada La Casona de Cortes Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Posada La Casona de Cortes History surrounds guests at this charming hotel with express check-in and a location in the historical district, putting local treasures within reach. ## Photo gallery for Hotel Posada La Casona de Cortes ![Fountain - Hotel Posada La Casona de Cortes (Tlaxcala)](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/b9fc9e71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Hotel Posada La Casona de Cortes (Tlaxcala)](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/2c42b21d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view - Hotel Posada La Casona de Cortes (Tlaxcala)](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/71a0ed1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Posada La Casona de Cortes (Tlaxcala)](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/9889c3ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view - Hotel Posada La Casona de Cortes (Tlaxcala)](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/3229754a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Posada La Casona de Cortes, in the historical district, offers a peaceful retreat. Relax in the garden, enjoy the terrace, or use free in-room WiFi. The 24-hour front desk provides express check-in/check-out for convenient arrivals and departures. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Business services - Laundry room £35 includes taxes & fees 3 Feb - 4 Feb ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/6273fc32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights Free cots/infant beds TV Pillow-top bed Blackout curtains Private bathroom Cable channels Pet friendly Wardrobe - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 2 Double Beds ![Superior Double Room, 2 Double Beds | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/972c1c90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Double Beds ### Highlights TV Pillow-top bed Blackout curtains Private bathroom Cable channels Pet friendly Wardrobe Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Superior Triple Room ![Superior Triple Room | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/51f74edb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Free cots/infant beds TV Pillow-top bed Blackout curtains Private bathroom Cable channels Pet friendly Wardrobe - Garden view - Sleeps 5 - 3 Double Beds ### View all photos for Basic Double Room, 1 Double Bed ![Basic Double Room, 1 Double Bed | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/0226d512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Double Bed ### Highlights TV Pillow-top bed Blackout curtains Private bathroom Cable channels Desk Wardrobe In-room safe - Sleeps 2 - 1 Double Bed ### View all photos for Superior Triple Room ![Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/116b386d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 10.0 Exceptional 1 review ### Highlights Free cots/infant beds TV Pillow-top bed Blackout curtains Private bathroom Cable channels Pet friendly Wardrobe - Garden view - Sleeps 6 - 3 Double Beds ### View all photos for Basic Twin Room ![Basic Twin Room | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/360a2ba5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights TV Pillow-top bed Blackout curtains Private bathroom Cable channels Desk Wardrobe In-room safe - Sleeps 2 - 2 Single Beds ### View all photos for Basic Double or Twin Room, 1 Bedroom ![Basic Double or Twin Room, 1 Bedroom | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/17e549f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double or Twin Room, 1 Bedroom 8.0 Very good 2 reviews ### Highlights TV Pillow-top bed Blackout curtains Private bathroom Cable channels Desk Wardrobe In-room safe - Sleeps 2 - 1 Single Bed ### Basic Triple Room ### Highlights Individually furnished Individually decorated Free cots/infant beds TV Pillow-top bed Blackout curtains Private bathroom Cable channels - Garden view - Sleeps 6 - 3 Queen Beds ### Basic Single Room ### Highlights Individually furnished Individually decorated TV Premium bedding Pillow-top bed Blackout curtains Private bathroom Cable channels - Garden view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-Hotel-Posada-La-Casona-De-Cortes.h5449696.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-Hotel-Posada-La-Casona-De-Cortes.h5449696.Hotel-Information) ## About the area Located in Tlaxcala, Hotel Posada La Casona de Cortes is in the historical district and in a regional park. Palacio Municipal and Government Palace are local landmarks, and the area's natural beauty can be seen at Xicotencatl National Park and La Malinche National Park. [Visit our Tlaxcala travel guide](https://www.expedia.co.uk/Tlaxcala.dx6345209) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.31637%2C-98.23519&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6xB1MtRaqnVwR-Ku_GjZ79X8B90=) Lardizabal No.6, Col. Centro, Tlaxcala, TLAX, 90000 ### What's nearby - ![If you come to Tlaxcala make sure that these stairs are on your list of places to visit.](https://images.trvl-media.com/place/6345209/585eac43-b1ac-45c1-842f-4029642fef07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xicotencatl National Park 1 min walk \- 0.0 miles - ![Government Palace showing a square or plaza](https://images.trvl-media.com/place/553248621532976759/0d82e1a7-7657-47d4-a8bc-6abe6898c6c3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Government Palace 3 min walk \- 0.2 miles - ![Shrine of Our Lady of Ocotlan, Tlaxcala (Mexico)](https://images.trvl-media.com/place/553248621532629923/362948ab-70ce-4bae-9c31-5781aba8d5fd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Ocotlan 12 min walk \- 0.7 miles - Xicotencatl Theater 3 min walk \- 0.2 miles - Constitution Square 5 min walk \- 0.3 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 30 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 40 min drive ### Restaurants - El Tigre 4 min walk - Casa 1 • 1 (cocina tradicional) 3 min walk - Mercado alternativo Tlaxcala 4 min walk - Casa Mérida Tlaxcala 2 min walk - Arte-Sano 3 min walk ## About this property ### Hotel Posada La Casona de Cortes Hotel in the historical district Take advantage of a terrace, a garden and laundry facilities at Hotel Posada La Casona de Cortes. Be sure to enjoy a meal at Ron Camarón, the on-site family restaurant. Free in-room WiFi and a bar are available to all guests. You'll also enjoy perks such as: - Free self-parking and valet parking - Express check-out, express check-in and a gift shop - 1 meeting room, a banquet hall and tour/ticket information Room features All guestrooms at Hotel Posada La Casona de Cortes offer comforts such as free WiFi and safes. Other amenities include: - TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Superior Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/54000000/53300000/53290600/53290550/676afb24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Trigos De Oro,San Luis Teolocholco Park Teolocholco - Pet-friendly - Parking included - Free Wi-Fi - Housekeeping 8.8 Excellent 10 reviews £32 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=53290550&PinnedHotelID=53290550&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio Suite | Minibar, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/109000000/108280000/108279800/108279765/d4d3e98f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cancalli Tlaxcala Tlaxcala - Breakfast included - Pet-friendly - Free Wi-Fi - Business services 8.8 Excellent 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=108279765&PinnedHotelID=108279765&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/114000000/113890000/113882400/113882392/bbd64857.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cuamanco Huamantla - 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Free offsite parking - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Restaurants on site - Ron Camarón ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - In a regional park - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 floors - 4 buildings - Banquet hall - Built in 1900 - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Private bathroom - Towels provided ### Entertainment - TV with cable channels ### More - Access via exterior corridors - Desk - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Saturday and Sunday: - Restaurant ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 250, per pet, per night, plus a deposit of MXN 500.00 per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 350.0 per day. ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 500.00 per stay - Pet fee: MXN 250 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: MXN 350.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve high chair This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Posada Casona Cortes Hotel Posada Casona Cortes Tlaxcala Posada Casona Cortes Posada Casona Cortes Tlaxcala Posada Casona Cortes Tlaxcala Hotel Posada La Casona de Cortes Hotel Hotel Posada La Casona de Cortes Tlaxcala Hotel Posada La Casona de Cortes Hotel Tlaxcala ## Frequently asked questions ### Is Hotel Posada La Casona de Cortes pet-friendly? ### How much does it cost to stay at Hotel Posada La Casona de Cortes? ### How much is parking at Hotel Posada La Casona de Cortes? ### What time is check-in at Hotel Posada La Casona de Cortes? ### What time is check-out at Hotel Posada La Casona de Cortes? ### Where is Hotel Posada La Casona de Cortes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Posada La Casona de Cortes Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 91 8 - Good 74 6 - Okay 20 4 - Poor 10 2 - Terrible 6 ## Reviews ### 8/10 Good #### Carmen 11 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a clean facility well preserved, nice and secure. There is a police station practically next to it ##### Carmen Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Atilio 19 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel ##### Atilio ### 10/10 Excellent #### Julio 26 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room and beds very clean is a nice, safe and quiet place to sleep ##### Julio Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Mario 13 Mar 2025 Liked: Amenities EVERYTHING. ##### Mario Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Octavio 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities TODO BIEN ##### Octavio Stayed 1 night in Dec 2025 ### 8/10 Good #### Mariana 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nos gustó mucho la Posada, muy linda y las habitaciones muy cómodas. No nos gustó tanto el servicio, especialmente el de la señora que nos atendió el segundo día ##### Mariana Stayed 1 night in Nov 2025 ### 8/10 Good #### Luis 2 Dec 2025 Liked: Cleanliness, property conditions & facilities No servía la tv ##### Luis Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Silvia Mireya 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atención. Hotel cerca de todo, hermoso. ##### Silvia Mireya Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Victor Hugo 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cómodo y bello El hotel esta muy bonito y el personal es muy amable. A pocas calles del centro. Tiene un patio central que hasta se antoja fotografiar. El único aspecto que no me gusto fue el estacionamiento, porque es en otro terreno frente al hotel y hay que irse hasta al fondo para dejar el vehículo. ##### Victor Hugo Stayed 1 night in Jul 2025 ### 8/10 Good #### Juan Fernando 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es bonito, muy limpio y en un excelente lugar, solo un detalle, el estacionamiento no es del hotel así que la asignación de lugar es un poco complicado debido a los espacios. Fuera de eso todo bien ##### Juan Fernando Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### ALBERTO 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PINTORESCO HOTEL EN TLAXCALA Hotel muy bonito, bastante pintoresco, las habitaciones son muy amplias, la atención es muy buena y fue una excelente opción para un fin de semana agradable. ##### ALBERTO Stayed 1 night in Aug 2024 ### 6/10 Okay #### Sergio Javier 9 Jan 2024 Liked: Cleanliness, staff & service El internet y la energía eléctrica eran intermitentes ##### Sergio Javier Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Rafael Hidalgo y 3 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel centrico y bien conservado y cómodo. ##### Rafael Hidalgo y Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Mayte 31 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities El estacionamiento tiene un acceso complicado, pero fuera de eso la zona y el lugar muy tranquilo y bien ##### Mayte Stayed 1 night in Aug 2023 ### 4/10 Poor #### Cristian 11 Aug 2023 Liked: Cleanliness, staff & service, amenities Solo para recalcar que no tienen a/c o calefacción. Cobran depósito de 200 pesos en efectivo para el control remoto de la tv, lo cual se te regresa al dejar la habitación pero solo para que contemplen llevar efectivo Las habitaciones se ven mejores en las fotos. ##### Cristian Stayed 1 night in Aug 2023 ### 8/10 Good #### María de Lourdes 8 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bonito el hotel, la habitación súper amplia y limpia ##### María de Lourdes Stayed 1 night in Aug 2023 ### 6/10 Okay #### Israel 1 Aug 2023 Liked: Staff & service, property conditions & facilities No me hicieron la reservación con expedía. Al llegar no la tenían confirmada tube Que pagarla al momento de estas ahí … mal su reservación.aparte no es las fotos del hotel es otro y eso es una estafa. ##### Israel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jaime 23 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jaime Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Diana 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Amabilidad y buena atención, habitaciones limpias y amplias. Tiene una vibra antigua pero bonita ![](https://a.travel-assets.com/ugc/hotel-reviews/64C88A876C523DCE90D2170A7AFF995A5323FC431685034293627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C2E88906CBE00C8A7BFBEA02D6F5C500434F77261685034301002.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A52763D6D1E43A7631FEEF33F4686922323708491685034298852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 3 nights in May 2023 ### 10/10 Excellent #### jorge 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Un lugar muy pintoresco ##### jorge Stayed 2 nights in May 2023 ### 10/10 Excellent #### Saul 2 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien. El hotel tiene el detalle que en su gestión de la página, muestran una alberca, la cual no existe. Fuera de este tema, todo muy bien. ##### Saul Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Maria Elizabeth 3 Apr 2023 Disliked: Staff & service, amenities Habitaciones descuidadas ##### Maria Elizabeth ### 10/10 Excellent #### ALEJANDRO 11 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities PEQUEÑO Y ACOJEDOR ##### ALEJANDRO Stayed 1 night in Mar 2023 ### 4/10 Poor #### Adolfo 27 Feb 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### atención al cliente bien en general pero el servicio deja mucho que desear, las instalaciones están limpias y es un buen hotel, bonito, pero tuvimos que cargar nuestro equipaje del estacionamiento al hotel y las personas que atienden no son serviciales ##### Adolfo Stayed 1 night in Feb 2023 ### 2/10 Terrible #### EDGAR FIDEL 6 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mas atencion con sus proveedores de servicios Muy mal, uno se confia en la reservacion y llegas y no el hotel ya cerro, espero sepan elegir mejor a sus proveedores de servicio, una disculpa no arregla el problema de sentirse seguro de llegar a un lugar a desvansar con la familia y resulte eso y solo digan disculpe entre a la aplicacion y busque otro hotel ##### EDGAR FIDEL Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - 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