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People smoking at the door to go in… Dirty towel when i arrived. Horrible blankets. Dirt streaks running down the door handle. Ice machine makes a lot of noise. TV was complicated to figure out. Will never stay there again. Wasn’t worth the price
The property has been renovated and was very nice. The front desk staff were very pleasant and helpful. The breakfast area is extremely small. Only hot options are either toaster items or microwave items. It was fine for a single person but not good for families.
Clean rooms. Beds are very firm and pillows are small. Toilet didn't flush properly and the water didn't rain well from tub as the shower was running.
Verified traveller
Stayed 2 nights in Jan 2024
Response from T. Burns on 31 Jan 2024
Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you encountered issues with your tub and shower. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
Like the location but the heater was very dirty, there was coffee in morning but no cups and worker was too busy on phone to get any. Room door didn't close well as it was rubbing and was very loud.
Todd
Stayed 2 nights in Dec 2023
Response from T. Burns on 23 Jan 2024
Dear Todd,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. We appreciate the time you took to share your feedback, and it is our hope that you will give us the opportunity to serve you better in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
Hello Gerry,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I will share your feedback with our team.Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
8/10 Good
Norm
29 Nov 2023
Norm
Stayed 1 night in Nov 2023
Response from T. Burns on 31 Jan 2024
Thank you for taking the time to provide us with your feedback Norm.
8/10 Good
Dan
Business traveller
1 Nov 2023
Liked: Cleanliness, staff & service, room comfort
Dan
Stayed 1 night in Oct 2023
Response from T. Burns on 1 Nov 2023
Thanks for your review Dan. We appreciate your feedback.
Dear Matt,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
Great first coat of paint. The rest needs a second coat.
Drywall dust in corner of the room.
Even after talking to staff we had one channel to choose from on our television because whoever installed the cable didn’t do it properly. We even lost reception when we opened and closed drawers.
Finally, and most concerning, is that even after staff was alerted to a very wobbly, possibly dangerous table in the eating area nothing was done about it. It stayed there throughout out stay…4 days. The staff response to me was, “of yes, we are aware of it!” An accident and possible lawsuit and nobody does anything about it…that is irresponsible.
DEBORAH
Stayed 4 nights in Sep 2023
Response from T. Burns on 1 Nov 2023
Thank you for your feedback Deborah. We appreciate that you took the time to let us know about your concerns. They have all been noted, and rest assured that we will have them rectified.
I like it here. It's not complicated, parking is good, East Side Mario's in the same parking lot, breakfast options open before 6 for contractors which is rare, overall the best value in Timmins. I've stayed at them all. If you want a fancy room, you'll pay double, and for what? This place is the most decent for under $200 for sure.
Nathan
Stayed 1 night in Sep 2023
Response from T. Burns on 30 Oct 2023
Thank you for taking the time to tell us about your experience at Travelodge Timmins! Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
Hello Ian,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I will share your feedback with our team members.Here at Travelodge Timmins, we continuously strive to exceed expectations. Thank you again for sharing your experience, and we look forward to serving you again in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
10/10 Excellent
Rita
27 Aug 2023
Rita
Stayed 1 night in Aug 2023
Response from T. Burns on 6 Nov 2023
Thank you for your feedback Rita.
8/10 Good
Theresa
27 Aug 2023
Theresa
Stayed 2 nights in Aug 2023
Response from T. Burns on 31 Jan 2024
Dear Theresa,I will share your feedback with our team.Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
It was nice and clean. Has Resturant in walking distance. Having a gym was a bonus.
OPAL
Stayed 1 night in Aug 2023
Response from T. Burns on 31 Jan 2024
Dear Opal, I will share your comments with our team.Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
6/10 Okay
Khalid
20 Aug 2023
rooms washroom difficult to open water taps
Khalid
Stayed 2 nights in Aug 2023
Response from T. Burns on 31 Jan 2024
Dear Khalid,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I will share your comments with our team, and we will take the necessary steps to correct any further occurrences.Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
6/10 Okay
Ron
Business traveller
17 Aug 2023
Liked: Staff & service
Disliked: Property conditions & facilities
it is an old property . Room smelt like no smoking policy was implemented couple days ago. the bed was terrible … mattress sags in middle … very old and worn out.
will not stay there again
The smell of smoke in the room was bad, we did not think that now a days we would have to deal with that smell. The toilet wasn't install properly evertime tou sat on it, it would rock.
The room was poorly renovated. The door did not have a lock on top so we could not properly lock our door. The window area looked like there was water damage and was sagging down.
Was disappointed would of complained but checked in, didn’t check the room, left for supper and when we returned late that’s when we seen all the problems.
Would not stay again.
Kayla
Stayed 1 night in Aug 2023
Response from T. Burns on 13 Sept 2023
Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Here at Travelodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
Very dated. Repairs were shoddy workmanship. People smoking outside of rooms. When air conditioning turned on sucked the smoke inside room. Less than desireable.
jack
Stayed 1 night in Jun 2023
Response from T. Burns on 13 Sept 2023
Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Here at Travelodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
The hotel staff were excellent. The thing I didn’t like is the carpet in the room they were gross, you can smell them as soon as you walked into the room and walking bare feet on carpet felt gross. There’s no elevator so pain to carry all my bags up to the second floor.
Always welcoming when checking in. Amazingly quiet overnight even when full!
Only suggestion is recycling bin in guest room to avoid throwing into Garbage or taking it home with me!
Mary Margaret
Stayed 1 night in Jul 2023
Response from T. Burns on 23 Jan 2024
Hello Mary Margaret,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Timmins. We appreciate the time you took to share your feedback, and it is our hope that you will give us the opportunity to serve you again in the future.Sincerely,Tyler BurnsGeneral ManagerTravelodge Timmins
My spouse sat on the couch in the room for quite a while and had many many bites on him on all areas of the body that would have touched the couch. I did get a few bites but did not sit on the couch for long. I believe they must have been bed bugs. We thoroughly checked out possessions for bugs, shook everything out and left items outside and washed everything right away etc. This property must really be infested for us to get that many bites. The hotel had to have known.