Search Hotels Near Tim Hortons Iceplex, Rochester

"This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!! The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star employee. He made me feel comfortable and he was the deciding factor for me whether I would stay there. The hotel looks and seems a little seedy and the price point is lower than I usually go as a woman traveling alone. But, he so was professional and lovely at check-in, that I felt that I would be safe there and so I stayed and returned. He was equally kind and welcoming on this past stay. The breakfast staff and the room staff were also friendly in the halls. I think the hotel is a bit worn down, 2-3 start but the warm and welcoming staff make it feel like a 4 star experience. I’ve stayed at luxury hotels where the staff wasn’t nearly as polite and warm. "

"I have stayed there several times. It was not as clean and the breakfast was not good with limited options."

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"Very comfortable and clean room. definitely would stay here again."

"The hotel was closed. Their computer systems were down for 4 days (at least) and every other hotel was booked."

"u all good"

"Very nice hotel. Great location"

"Nice room, couch was questionable. Spacious, with fridge and microwave. Clean bathroom. The carpet was good. A few items were showing some wear. All in all I would stay again. Desk staff was awesome and very helpful. Nice hot breakfast with lots of choices for adults and kids too. When I use a good discount, it always seems that I get a room near an elevator or ice machine. Would give a better rating if this wasn't so."

"The hotel was a great property in a great part of town. Front desk staff were very friendly, they gave me a late check out without any problems. "