Search Hotels Near Marketplace Mall, Rochester

"clean pool and towels, room was clean and well supplied, needed more dishses and had them in 5 minutes. Great place"

"N/A"

"Very convenient."

"Hot tub was hot but rooms need to upgrade things newer "

"Sara and the entire staff were simply Superb!"

"Clean hotel. Near a lot of stores and restaurants."

"They cancelled our room due to over booking. And I still got charged from Travelocity. "

"Besides having to switch rooms because it was cold everything was good"

"At the end of the day, this place served it's purpose of giving me a place to sleep overnight so I could be close by to my destination the following day. Especially with how close it was. But it didn't really anything beyond that. My room was not in ideal shape with large cracks and tears all over the floor, but clean besides that. I did have trouble with the door locks but everything was secure when I figured it out, even if it didn't look too secure. Appliances overall worked, but there were some significant oversights. Like the entire power to the bed lights not working, only to randomly turn on while I was asleep at night. Also was kept up a bit with how noisy everyone in other rooms were being for evening hours. Service was kind of mixed. Evening of my check-in was alright, but during the check-out the counter was completely abandoned, I could even see the cell phone they left behind. More importantly, there was no way for me to reach someone to know I was ready. It basically came down to me waiting at the counter until another customer happened to noticed. When I actually did get service though everyone seemed polite enough which I have to give props for with how tired everyone seemed to look. Probably should update that lobby photo too. Said free coffee, but the photo made it look like more than what was actually there. Not sure if it was really worth the price, but at least it was cheap. I guess my line for minimum quality was just a bit too high to achiev"