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Best Western Rochester Marketplace Inn

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Best Western Rochester Marketplace Inn

VIP Access

Best Western Rochester Marketplace Inn

2.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationMarketplace Mall2 min drive
  • Popular LocationStrong Memorial Hospital9 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive
  • Popular LocationUniversity of Rochester11 min drive

Choose dates to view prices

About this area

Rochester

Located in Rochester, Best Western Rochester Marketplace Inn is in an area with great shopping. Main Street Armory and Pont de Rennes Bridge are local landmarks, and travellers looking to shop may want to visit Marketplace Mall and Pittsford Plaza. Check out an event or a game at Blue Cross Arena, and consider making time for Strong, a top attraction not to be missed.
Popular Location

What's nearby

  • Marketplace Mall - 2 min drive
  • Mary Jemison Landing - 9 min drive
  • Rochester Institute of Technology - 9 min drive
  • Strong Memorial Hospital - 9 min drive
  • University of Rochester - 11 min drive

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • Sticky Lips BBQ Juke Joint - 4 min walk
  • Palmer's Direct To You Market - 4 min walk
  • The King and I - 8 min walk
  • Red Robin - 11 min walk
  • LongHorn Steakhouse - 13 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and dry cleaning. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 94 individually decorated rooms provide free WiFi, free wired Internet and DVD players. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and free local calls.
Best Western Rochester Marketplace Inn offers 94 forms of accommodation with DVD players and a safe. Each accommodation is individually furnished and decorated. 35-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 35-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 349 out of 968 reviews
5 - Excellent 36%
Rating 4 - Good. 396 out of 968 reviews
4 - Good 41%
Rating 3 - Okay. 119 out of 968 reviews
3 - Okay 12%
Rating 2 - Poor. 66 out of 968 reviews
2 - Poor 7%
Rating 1 - Terrible. 38 out of 968 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and nice size. Having a quiet place to sleep is paramount so the only issue I had is that doors shut very loudly. Other than that, the staff were friendly and the location is great. I will stay here again.
Stayed 5 nights in Jun 2021

3/5 Okay

Call me crazy. The room/bed had a subtle vibration, which I only noticed after about 45 minutes of sitting on the bed. I was not next to the elevator or Mechanicals room. I finally got my room changed. I noticed it there too for awhile. As the evening cooled done, I think some of the ac units next to me, above, below me kicked off. No vibrations.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as clean as I would have liked but it was okay, staff excellent
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing .. location was excellent !!
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Great service good breakfast
Stayed 2 nights in Jun 2021