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Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Featured image
Indoor pool
Indoor pool
Indoor pool
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
800 Jefferson Rd, Rochester, NY, 14623

Explore the area

  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive
  • Popular LocationVictorian Doll Museum and Chili Doll Hospital18 min drive
  • Popular LocationSeabreeze Amusement Park18 min drive
  • Popular LocationOntario Beach Park22 min drive

Choose dates to view prices

About this area

Rochester

In the business district, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel is in an area with great shopping. Rochester Auditorium Theater and Main Street Armory are cultural highlights of the area. Bill Gray's Regional Iceplex and Veterans Memorial Park are also worth visiting.

What's nearby

  • Marketplace Mall - 2 min drive
  • Strong Memorial Hospital - 6 min drive
  • Victorian Doll Museum and Chili Doll Hospital - 18 min drive
  • Seabreeze Amusement Park - 18 min drive
  • Ontario Beach Park - 22 min drive

Restaurants

  • Sticky Lips BBQ Juke Joint - 4 min walk
  • Palmer's Direct To You Market - 5 min walk
  • Haveli Indian Cuisine - 8 min walk
  • Red Robin - 9 min walk
  • The King and I - 10 min walk

Getting around

  • Rochester Station - 11 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

3-star hotel near Bill Gray's Regional Iceplex
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area. All 120 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Room service, coffee makers and free local calls are among the other amenities available to guests.
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers 120 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 37-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 8-11 for adults and USD 3-11 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish
  • Ukranian

Business services

  • Business centre
  • Computer station
  • Conference space (4300 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8 and USD 11 for adults, and USD 3 and USD 11 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 451 out of 989 reviews
5 - Excellent 46%
Rating 4 - Good. 360 out of 989 reviews
4 - Good 36%
Rating 3 - Okay. 109 out of 989 reviews
3 - Okay 11%
Rating 2 - Poor. 44 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 989 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean.
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, staff was extremely helpful
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Amenities were not available. Restaurant closed, lounge closed. Nothing was mentioned at time of booking or at arrival and still paid full price. A large group traveling for hockey stayed at hotel and left their trash (food/drink) everywhere. No one cleaned. Then a breakfast that was to be included was going to cost $14 per person. NOPE!
Stayed 1 night in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and friendly. Clean rooms and facility. Simple.
Stayed 1 night in Nov 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to shopping and restaurants.
Stayed 2 nights in Oct 2021