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Overview of Muthu Royal Thurso Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Muthu Royal Thurso Hotel

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCaithness Horizons3 min walk
    Popular LocationScrabster Ferry Terminal3 min drive
    Popular LocationDunnet Bay Beach9 min drive
    AirportWick (WIC)32 min drive

Choose dates to view prices

Standard Twin Room

3.9/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 2 Single Beds

Family Room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Double Room

No guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

5/5 guest room rating
  • 194 sq ft
  • Sleeps 3
  • 3 Single Beds

Standard Single Room

4.1/5 guest room rating
  • 172 sq ft
  • Sleeps 1
  • 1 Single Bed

About this area

Thurso

Located in Thurso, Muthu Royal Thurso Hotel is in the city centre and by the sea. Local points of interest include Castle of Mey, Caithness Horizons, and Scrabster Ferry Terminal. Spend some time exploring the area's activities, including golfing and snowshoeing.
Popular Location

What's nearby

  • Caithness Horizons - 3 min walk
  • Scrabster Ferry Terminal - 3 min drive
  • Dunnet Bay Beach - 9 min drive
  • Dunnet Bay Distillery - 12 min drive
  • Dunnet Head Lighthouse - 25 min drive

Getting around

  • Thurso Station - 8 min walk
  • Inverness (INV) - 147 min drive

Restaurants

  • Orkney Restaurant — 1 min walk
  • Reid's - 3 min walk
  • Pride of Bengal - 4 min walk
  • Pavilion Restaurant - 6 min walk
  • The Blue Door diner - 10 min walk

About this property

Muthu Royal Thurso Hotel

3-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. All 103 rooms offer free WiFi, room service and TVs. Other amenities that guests will find include coffee makers and electric kettles.
Muthu Royal Thurso Hotel offers 103 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Hindi
  • Portuguese
  • Romanian

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Window screens

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Thurso
Royal Thurso
Muthu Royal Thurso
Muthu Royal Hotel
Muthu Royal
Muthu Royal Thurso Hotel Hotel
Muthu Royal Thurso Hotel Thurso
Muthu Royal Thurso Hotel Hotel Thurso

Frequently asked questions

3.1
Rating 5 - Excellent. 43 out of 441 reviews
5 - Excellent 10%
Rating 4 - Good. 134 out of 441 reviews
4 - Good 30%
Rating 3 - Okay. 148 out of 441 reviews
3 - Okay 34%
Rating 2 - Poor. 73 out of 441 reviews
2 - Poor 17%
Rating 1 - Terrible. 43 out of 441 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.8/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in the heart of Thurso
The hotel was very quiet but we received a warm welcome on arrival. The room was absolutely fine for our stay. The room was very clean with the only slight downside was the TV was very small.
Stayed 1 night in Oct 2020

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
You get what you pay for!!
Room was very small as was the bed. TV was smaller than a desktop monitor. Our room faced the main street and was very noisy as the windows were single glazed and the traffic lights were right outside so constant noise from traffic. No restaurant on site so ate out. Breakfast was okay. Enough to set you up for the day. Hotel very tired and old fashioned but clean. Dont think I would stay again so cant recommend it.
Stayed 1 night in Nov 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
OK dated but clean
Stayed during lockdown so may not reflect the normal hotel. Dated but clean, No food available. Reception helpful with location of shops and take away. Not first class but certainly adequate especially for a stopover for the ferry.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception area was very clean and assistant working was friendly our room was larger than expected and spotless, it had a comfortable bed and a lovely corner window
Stayed 2 nights in Oct 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable, dated place to say
Very dated and in need of overhaul. Bed was terrible, hard, lumpy and uneven. I will honestly say this was the worst hotel I have ever stayed in. Didn’t sleep a) because of noise from outside b) bed was terrible. Didn’t hang around to try out breakfast as couldn’t leave quick enough. Manager was understanding when I complained, seemed he was experienced with dealing with such complaints.
Stayed 1 night in Oct 2020