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"All good just the microwave was $10 and I think that’s crazy"

"We asked staff to fix fans few times nothing happened as we stayed there for 4 days on the last day when we checked out we haven’t received our deposit and then we asked why we didn’t get our deposit back then they said we not getting it as we ran over their Garden and they not going to refund . I went back to office fight for my deposit and they made me feel guilty saying we damage the garden and we are not paying for it but I have video that we didn’t damage any garden at all It’s all they making excuses for not to pay us deposit back. We stay there without fan 4 days no one did anything. Finally after a lot of conversation she paid us our deposit but made us guilty "

"The room was "

"Hotel is in an excellent location right next to the beach. Room is tired and old, needs a refresh."

"Great apartment, new fresh good location."

"A lovely old (feeling)Versace hotel with modern fixtures and beautiful marble and parquet floors. Great sized clean rooms with comfortable beds. The pool was superb with food and cocktails brought poolside to enjoy. The staff were friendly and helpful. A delightful stay!"

"Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks"

"My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in. 5min drive from Harbour Town 10-15 min drive to Australia Fair Mall No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂 Will definitely book again 💯"

"It’s okay "