Search Hotels by Shangri-La Hotels and Resorts in The Rocks from £174

"Check in went normal but the staff didn't smile at all and gave me the impression not welcome. The room door was sag to the floor and made loud noise to close. The sink in the bathroom was cracked and chipped. And the room was a little small. On the bright side, the location of the hotel is superb. Close to train, bus...and across the street from the Queen Victoria Building (QVB). The hotel is pretty clean and eco friendly."

"N/A"

"Good location. Room was clean. Good staff overall. Air conditioning was good. Did not see any laundry facilities though did not need it for the short stay but will need more detail information on that in case of the future"

"I LIKE STAYING"

"Staff are always helpful and friendly. Room was excellent"

"Great location. Loved the balcony!"

"Great Location & friendly helpful staff"

"I had wonderful stay here"

"This hotel is going to close at the end of July for a full renovation that will take 18 months. The inside is awful. Carpet is ducted taped!!! for rips in the carpet, and other places warn so bad it is down to nothing. The TV had issues even staying on, connection was bad. TV station were awful, nothing current except the news. All old TV shows. The Breakfast is sure not worth what it cost. The scrambled eggs tasted like sand. The waffles were as hard as rocks. We told a person about it, and not a thing was done. We showed them it was almost impossible to cut. The drinks in the lobby were a joke, very expensive and was just a walk up window not a bar. It was the same place you ordered food. So there was no restaurant. The only thing this place has is the location. I would never recommend this place. And the price they charge for this dump is ridiculous! The lights by some of the elevators were out, plus there are no floor numbers outside the elevator so you know what floor it is when the door opens. DO NOT STAY HERE!!! You can tell they have not anything to maintain this property for years, everything is falling apart."