Shangri-La Sydney Reviews, Deals & Photos 2024

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Hotel with full-service spa, walk to Museum of Contemporary Art

Dates

May 2024

June 2024

Indoor pool, open 7:00 AM to 8:00 PM, pool loungers

Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

8.6

Excellent

Popular amenities

Pool

Spa

Hot tub

Breakfast available

Parking available

Free WiFi

Check out the area

176 Cumberland Street, The Rocks, NSW, 2000

Circular Quay10 min walk
Sydney Harbour Bridge12 min walk
Sydney Opera House16 min walk
Sydney, NSW (SYD-Kingsford Smith Intl.)24 min drive

Room options

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Opera House, 2 Single Beds, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
City view
Sleeps 3
2 Single Beds

Executive Opera House City View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
City view
Sleeps 3
1 King Bed

Executive Opera House City View 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
City view
Sleeps 3
2 Single Beds

Executive Darling Harbour 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
Sleeps 3
2 Double Beds

Horizon Opera House City View 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

430 sq ft
City view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

538 sq ft
Harbour view
Sleeps 3
2 Single Beds

Executive Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
Sleeps 3
1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

936 sq ft
Sleeps 3
1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

646 sq ft
Sleeps 3
1 King Bed

Executive Sydney Harbour Suite 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

893 sq ft
Harbour view
Sleeps 3
1 King Bed

Ambassador Suite, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

1130 sq ft
City view
Sleeps 3
1 King Bed

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Harbour view
Sleeps 3
1 King Bed

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Harbour view
Sleeps 3
1 King Bed

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

1227 sq ft
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

484 sq ft
Harbour view
Sleeps 3
1 King Bed

Premier Harbour Bridge King Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

645 sq ft
Partial sea view
Sleeps 3
1 King Bed

Harbour Bridge Suite 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

893 sq ft
Partial sea view
Sleeps 3
1 King Bed

Horizon Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

430 sq ft
Sleeps 3
1 King Bed

Horizon Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

484 sq ft
Sleeps 3
1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

893 sq ft
Harbour view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

430 sq ft
City view
Sleeps 3
2 Single Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

829 sq ft
Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

484 sq ft
Partial sea view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge Twin Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

538 sq ft
Partial sea view
Sleeps 3
2 Single Beds

Grand Premier Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

646 sq ft
Harbour view
Sleeps 3
1 King Bed

Similar properties

Four Seasons Full Harbour Suite King | View from room

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

3 May - 4 May

About the area

Sydney

Shangri-La Sydney is located in The Rocks, a neighbourhood in Sydney, and is near a train station. The Big Dig Archaeology Education Centre and Customs House are cultural highlights, and some of the area's notable landmarks include Sydney Tower Eye and Sydney Opera House. The Rocks Markets and Museum of Contemporary Art are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Visit our Sydney travel guide

What's nearby

Overseas Passenger Terminal - 8 min walk
Circular Quay - 10 min walk
Sydney Harbour Bridge - 12 min walk
Sydney Tower Eye - 16 min walk
Sydney Opera House - 16 min walk

Getting around

Wynyard Station - 6 min walk
Sydney Circular Quay Station - 7 min walk
Sydney Airport (SYD) - 24 min drive

Restaurants

Mode Kitchen & Bar - 4 min walk
Morrison's Oyster Bar & Grill - 4 min walk
Fortune of War - 5 min walk
Harts Pub - 1 min walk
Maybe Sammy - 2 min walk

About this property

Shangri-La Sydney

Hotel near The Rocks Markets

Located close to The Big Dig Archaeology Education Centre and Museum of Contemporary Art, Shangri-La Sydney provides a terrace, a bar and a gym. Indulge in a body wrap, a hot stone massage and a body scrub at CHI, THE SPA, the on-site spa. The on-site restaurant, Altitude Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with conference space and a steam room.

You'll also enjoy perks such as:

Swimming pool with sunloungers
Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
An indoor pool, express check-out and wedding services
Multilingual staff, free newspapers and a computer station
Guest reviews give good marks for the dining options, bar and breakfast

Room features

All 564 rooms have comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.

More amenities include:

Hypo-allergenic bedding and free cots/infant beds
Bathrooms with separate baths/showers and free toiletries
40-inch TVs with digital channels
Recycling, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site

Food and drink

Daily full breakfast available 6:00 AM–10:00 AM for a fee: AUD 57–67 for adults and AUD 29–34 for children
A bar/lounge
A restaurant

Restaurants on site

Altitude Restaurant
Blu Bar on 36

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Spa tub
Steam room

Family friendly

Free cot
Indoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

20 meeting rooms
20,451 square feet of conference space
Computer station

Outdoors

Pool loungers
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Prenatal massages
Sauna
Spa open select days
Spa tub
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

36 floors
Ballroom
Building
Built in 1992
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels

Entertainment

40-inch TV with digital channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

This property enforces a strict dress code in Blu Bar on 36 restaurant.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed for New Year's Day:

Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 275.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: from approximately AUD 57 to 67 for adults and from AUD 29 to 34 for children
Valet parking fee: AUD 105 per day (in/out privileges)
Rollaway bed fee: AUD 275.0 per night
Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney

Hotel Sydney Shangri-La

Shangri-La Hotel Sydney

Shangri-La Hotel Sydney The Rocks

Shangri-La Sydney

Shangri-La Sydney Hotel

Shangri-La Sydney The Rocks

Sydney Hotel Shangri-La

Sydney Shangri-La

Sydney Shangri-La Hotel

Shangri La Sydney

Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La Sydney?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 19 May 2024 start from £155.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Sydney?

Valet parking is available for AUD 105 per day.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Sydney?

Checkout is at 11 AM.

Where is Shangri-La Sydney located?

Located in The Rocks, this spa hotel is within a 10-minute walk of The Big Dig Archaeology Education Centre, Museum of Contemporary Art and The Rocks Markets. Sydney Observatory and Customs House are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Shangri-La Sydney Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Glenn

19 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They need to upgrade their mattresses / toppers. Not very comfortable. Quite hard. Breakfast was good. Especially good service from Hitomi.

Stayed 2 nights in Apr 2024

8/10 Good

Debra, Vancouver

Travelled with group

18 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were only 2 nights before our cruise, but enjoyed our stay. However, we arrived very early morning and the desk said they would text us when our room was ready, in an effort to prioritize us. They did not text, and we only found out it was ready when we went to the desk later afternoon and asked. Our luggage was even already in there. Also, we booked the 'deluxe darling harbour view' room, but our view was the highway to the bridge, not the harbour. Very disappointing. So don't believe the photos they show for the view from that room. We were on the 6th floor.

Stayed 2 nights in Apr 2024

10/10 Excellent

terrrence

Travelled with partner

18 Apr 2024

Liked: Staff & service, amenities, property conditions & facilities

Fantastic Service

Stayed 1 night in Apr 2024

10/10 Excellent

aiden

Travelled with partner

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was amazing, the staff were very attentive and accommodating, it was our wedding anniversary and they were kind enough to give a complimentary bottle of bubbles and some chocolate which were amazing. Have to call out the horizon club lounge staff on the afternoon and night shift on the 13th April they were all so friendly. Thanks for an amazing weekend stay Shangri-la Sydney team, looking forward to return soon.

Stayed 1 night in Apr 2024

10/10 Excellent

Barbara, Grange

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I'm a bit of a frequent flyer here. This time I tried a Premier room (north-east corner, much more window) Nice

Stayed 4 nights in Apr 2024

10/10 Excellent

Danielle

14 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2024

10/10 Excellent

Denise

Travelled with partner

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved the hotel

Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

13 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to stay. We always return there.

Stayed 1 night in Apr 2024

10/10 Excellent

Dylan

Travelled with partner

13 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's an excellent hotel, the staff were very accommodating and allowed us a very early check-in. The room was large with excellent views. There are very steep hills between Circular Quay and the hotel, strongly recommend arriving by taxi if you have large cases.

Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

13 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 1 night in Apr 2024

General hotel information

Reasons to Book	Beautiful Rooms & Property Cleanliness
Check-In Time	3:00 PM
Check-Out Time	11:00 AM
Star Rating	5.0

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Shangri-La Sydney5.0 star property

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Shangri-La Sydney

Photo gallery for Shangri-La Sydney

Overview of Shangri-La Sydney

Excellent

Popular amenities

Check out the area

Room options

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

View all photos for Deluxe Opera House, 2 Single Beds, City View

Deluxe Opera House, 2 Single Beds, City View

Highlights

View all photos for Executive Opera House City View 1 King

Executive Opera House City View 1 King

Highlights

View all photos for Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins

Highlights

View all photos for Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins

Highlights

View all photos for Horizon Opera House City View 1 King

Horizon Opera House City View 1 King

Highlights

View all photos for Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins

Highlights

View all photos for Executive Darling Harbour 1 King

Executive Darling Harbour 1 King

Highlights

View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

View all photos for Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King

Highlights

View all photos for Ambassador Suite, Lounge Access, High Floor

Ambassador Suite, Lounge Access, High Floor

Highlights

View all photos for Royal Suite, Business Lounge Access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

View all photos for Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

View all photos for Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Highlights

View all photos for Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King

Highlights

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room

Highlights

View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King

Highlights

View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King

Highlights

View all photos for Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King

Highlights

View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

View all photos for Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King

Highlights

View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins

Highlights

View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Shangri-La Sydney
5.0 star property