Title: CTY Books Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # CTY Books Hotel in Leiden ## Photo gallery for CTY Books ![View from property - CTY Books (Leiden)](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/275456ad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Signature Suite (Virginia Woolf) | In-room safe, individually decorated, individually furnished, desk - CTY Books (Leiden)](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/ac83ca81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Duplex (Thorbecke) | Private kitchen | Fridge, stovetop, espresso maker, coffee/tea maker - CTY Books (Leiden)](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/2ef77109.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Room (Roald Dahl) | In-room safe, individually decorated, individually furnished, desk - CTY Books (Leiden)](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/b356b206.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - CTY Books (Leiden)](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/51e1061a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies CTY Books sits in a shopping district, providing a welcoming retreat for travelers. Guests can enjoy the outdoor entertainment area or browse the library for a quiet read. The property enhances convenience with free in-room WiFi and express check-out service. ## Reviews 9.2 Wonderful ## Popular amenities - Room service - Kitchen - Air conditioning - Housekeeping - Free WiFi £123 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=38333723&PinnedHotelID=38333723&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Signature Suite (Virginia Woolf) ![Signature Suite (Virginia Woolf) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/ac83ca81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite (Virginia Woolf) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Suite (Hemingway) ![Signature Suite (Hemingway) | Private kitchen | Fridge, stovetop, espresso maker, coffee/tea maker](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/9572fb03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite (Hemingway) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 452 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Room (Roald Dahl) ![Signature Room (Roald Dahl) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/b356b206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room (Roald Dahl) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 355 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Suite (Agatha Christie) ![Signature Suite (Agatha Christie) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/31fdd41e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite (Agatha Christie) 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 463 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Duplex (Thorbecke) ![Signature Duplex (Thorbecke) | Private kitchen | Fridge, stovetop, espresso maker, coffee/tea maker](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/2ef77109.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Duplex (Thorbecke) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Smart TV - 441 sq ft - 1 bedroom - Canal view - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Duplex (Burcht) ![Signature Duplex (Burcht) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/432fa92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Duplex (Burcht) 9.6 Exceptional 7 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Smart TV - 431 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Signature Loft ![Signature Loft | Living area | 40-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/39000000/38340000/38333800/38333723/6a15eea3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Loft ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Smart TV - 377 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Comfort Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1450000/1444100/1444010/c757935f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Golden Tulip Leiden Centre Leiden - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 534 reviews £95 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/The-Hague-Hotels-Golden-Tulip-Leiden-Centre.h1444010.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6046971&destination=The Hague (and vicinity)&destType=MARKET&latLong=52.07848,4.31241&searchId=152fd2c4-54ce-4aa0-81b2-35022ca98ba2&top_cur=GBP) Ad ![Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/1000000/40000/34400/34305/ea589002.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tulip Inn Leiden Centre Leiden - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 677 reviews £74 includes taxes & fees 4 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FThe-Hague-Hotels-CTY-Books.h38333723.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FThe-Hague-Hotels-CTY-Books.h38333723.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.15913%2C4.49143&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NojHIrkbiz5t6UsGgRnZwIPBHyU=) Nieuwe Rijn 2, Leiden, 2312GP #### What's nearby - Burcht \- 1 min walk \- 0.1 miles - Waag \- 3 min walk \- 0.2 miles - Rijksmuseum van Oudheden \- 6 min walk \- 0.4 miles - Hortus Botanicus \- 8 min walk \- 0.4 miles - Leiden University \- 10 min walk \- 0.6 miles #### Getting around - Leiden Central Station - 14 min walk - Schiphol Airport (AMS) - 33 min drive #### Restaurants - ‪De Stadthouder - ‬1 min walk - ‪Dende - ‬1 min walk - ‪Waag - ‬1 min walk - ‪McDonald's - ‬1 min walk - ‪Annie's - ‬1 min walk ## About this property ### CTY Books Hotel in a shopping district A terrace, a library and an outdoor entertainment area are just a few of the amenities provided at CTY Books. Stay connected with free in-room WiFi. Other perks at this hotel include: - Express check-out, express check-in and tour/ticket information - Luggage storage, a TV in reception and wedding services - Smoke-free property and a water dispenser Room features All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and hairdryers - 40-inch Smart TVs with digital channels - Kitchens, fridges and stovetops ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/15000000/14710000/14708600/14708561/3e0c044a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Steenhof Suites - Adults Only Leiden - Free WiFi - Air conditioning - Gym - Breakfast available 9.4 Exceptional 324 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=14708561&PinnedHotelID=14708561&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/16000000/15690000/15688900/15688804/9b61b884.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel d'Oude Morsch Leiden - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 288 reviews £125 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=15688804&PinnedHotelID=15688804&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Individually decorated, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3100000/3096300/3096208/c2b3638f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Hotel Rembrandt Leiden - 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Free WiFi - Breakfast available 7.6 Good 78 reviews £105 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=23565257&PinnedHotelID=23565257&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/77000000/76120000/76113200/76113166/9ebd2f9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel VIC Leiden - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 300 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=76113166&PinnedHotelID=76113166&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 7:00 AM to midnight (EUR 21 per night) ### Things to do - Library - TV in common areas ### Family friendly - In-room kitchen - In-room refrigerator - Living room - Soundproofed rooms ### Conveniences - Lockers - Luggage storage - Virtual front desk - Water dispenser ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Outdoor entertainment area - Terrace ### Accessibility - No lift ### More - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with digital channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Hob - Kitchen - Limited room service - Refrigerator ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Living room - Mobile key entry - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out fee: EUR 50 Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools Guests who require assistance after check-in may contact the property via the mobile phone provided in their room. ### Access methods Private entrance, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.70 per person, per night We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 21 per night (1969 ft away; open 7:00 AM to midnight) - Late check-out fee: EUR 50 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit/debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as CTY Books Hotel CTY Books Leiden CTY Books Hotel Leiden ## Frequently asked questions ### Is CTY Books pet-friendly? ### How much does it cost to stay at CTY Books? ### What time is check-in at CTY Books? ### What time is check-out at CTY Books? ### Where is CTY Books located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CTY Books Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 54 8 - Good 25 6 - Okay 3 4 - Poor 3 2 - Terrible 0 ### 9.4/10 Cleanliness ### 8.8/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Pavanandan 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and very neat. Place is very interesting and a great location. ##### Pavanandan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Philip 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is on one of the city's canals in a very pleasant location. Many restaurants and cafes around the property. Room was nice more like a small apartment than a hotel room. Bed was comfortable and room was quiet despite the number of cafes and restaurants close by. ##### Philip Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Allison 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities CTY Books is in the perfect spot in Leiden, with a market just outside twice a week. Lots of amazing pubs/restaurants around too! The room was lovely (we had the loft) with a perfect view of the canal! ##### Allison Stayed 6 nights in May 2025 ### 10/10 Excellent #### Verified traveller 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel, very comfy bed. Just be warned, the stairs are very steep and there is no lift. ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Catherine 22 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort This is one of our favourite accommodations ever! Wonderful location and beautiful room and view facing the canal (room 3). It could get loud at times but closing the windows and shutters helped a lot. We had no issues sleeping. The bed is super comfy! It’s perfectly equipped and a good size. We didn’t want to leave ##### Catherine Stayed 3 nights in Jun 2025 ### 8/10 Good #### Helene 7 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Great for some, perhaps not all Know that this is a staff-less boutique hotel. Very centrally located which means convenient/sometimes noisy. The staircase (no lift) is very steep - perhaps not okay for some. The VWoolf room is right above the main door; when guests come in and out, the building shakes. Lovely room, bathroom, necessary A/C (!) ##### Helene Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place in a fantastic area Amazing room although could use a freshen up paint wise . Housekeeping was hit and miss but didn’t really bother us . If you stay in the Virginia Wolfe suite be prepared for some notice and NO privacy from the street of your shutters are open., also everytime someone opens and shuts the main door you Weill hear and feel it in this suite . All that being said it was a great place to stay and a great location, easy to get to public transport and restaurants and bars. Leiden itself is beautiful rain hail or shine . ![](https://a.travel-assets.com/ugc/hotel-reviews/2045fbd9-5bf8-49f4-8276-7c831748d22f-1753789753336.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dd0216a9-fe97-4c7d-affa-1bfa7edb26ba-1753789753296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Morgan 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in the very centre of Leiden. Three floor steep climb to a duplex with the bedroom up one more floor, the bathroom on the other floor. You want to be in good shape and not need to rush to use the loo during the night. The view from the top floor bedroom is worth the effort. ![](https://a.travel-assets.com/ugc/hotel-reviews/adcbf91f-2e77-47e8-9950-aca646c4d49c-1749035284858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5170d702-7756-44da-a753-76cf53523475-1749035287198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Morgan Stayed 1 night in May 2025 ### 10/10 Excellent #### Hazel 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Character Property in great location with lots of dining options on the doorstep. Manager was on hand most mornings and able to assist where needed. ##### Hazel Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Lee 21 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adventure in Leiden Great location. Beautiful room with amazing history. ##### Lee Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Margaret 15 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities There was considerable noise from the street, but ear plugs are provided and they did the trick. The location, room, and the city of Leiden are all wonderful. ##### Margaret Stayed 3 nights in Nov 2024 ### 8/10 Good #### James 26 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is located in central Leiden. It is beautifully situated. The room and general hotel are unique in a good way. The difficulty is the spiral staircase (particularly if you've travelled internationally with a suitcase). The automated doors were new to us, but we adjusted accordingly. Unlike some staffed hotels, it's not possible to check-in early, so it's good to be aware of that when planning. Overall, though, the proprieter was responsive and friendly. I would stay there again. ##### James Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Sophie 29 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and spacious place. Lovely place, fab location, really spacious and we were so happy with our choice. We were in the Virginia Woolf room on the 1st floor and I’d highly recommend as the view is great and only up one flight of the steep stairs! It is noisy due to its super location in the thick of things, but we didn’t mind that. The electronic access etc worked fine for us all the time and we liked having the little kitchen. ##### Sophie Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Frank 11 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort NIce stay, very central and standard is good. Only thing is that the fan on the neighbour ceiling makes a bit of noise, så it can be challanging to have the windo open at night ##### Frank Stayed 3 nights in Jun 2024 ### 8/10 Good #### Philip 18 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities Room was nice with a living area/kitchen on one level and a bed up in the loft area. Only downside was the steep narrow staircases to get to our room which some people, especially with large suitcases, might struggle with. Otherwise a pleasant stay. ##### Philip Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Sean 23 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities There is no bar or restaurant onsite but you are right next to a number of great bars, restaurants and cafes. The web based keys worked and were simple to use. ##### Sean Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Katherine 19 Jul 2025 Liked: Cleanliness Disliked: Staff & service, room comfort #### Older couples beware Maybe I should have read more reviews.....I knew there was not an elevator, but I did not realize how steep the spiral staircase was to room 6, but then there was also another spiral staircase (made of wood and metal) to get to the bedroom. In addition to that the bedroom has beams to knock your head into. .... overall at 55/59 years young we did not feel comfortable. Also, room was super hot when we arrived. There were no directions to the thermostat and shades were open...after a meltdown we figured out the thermostat... directions would have helped. On a positive note, we did enjoy a stovetop, sink, fridge, and microwave. Overall, if lots of spiral steps are not your thing, CTY books might not be a good choice. If you like lots of character and being near restaurants/shopping, you might like it. ##### Katherine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alexandra M 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay there again for my next meeting Had very pleasant stay at CTY. The windows are thin but they supply earplugs in the “reception”. I’m quite noise sensitive so probably wouldn’t stay in this room around the weekend, but that’s just me. It took me a while to figure out how the sitcom worked, so it was very cold the first morning. This also turned out to be because one window wasn’t closed properly (which also helped a bit with the noise, but not much). There was room service, which I didn’t expect to a two night stay. And the best iron i have ever experienced in a hotel! Made it really easy to iron my shirts. Location is central and lovely atmosphere. Will stay for next meeting as well. ##### Alexandra M Stayed 2 nights in Nov 2024 ### 8/10 Good #### Olivier 26 Feb 2024 Liked: Amenities I love the ease of entering the room digitally, it’s easy and no hassle. If anything it’s not very personal, which i don’t even mind. Staff (room service) was very friendly, no issues. It is a weird feeling not seeing any staff around. Not a big issue but some spots clearly weren’t vacuumed. But i only noticed when checking under the bed for any of my items. ##### Olivier Stayed 2 nights in Feb 2024 ### 8/10 Good #### Hilde Merete 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and Central place, but service could improve Nice and cool place, very central! Unfortanely we had several pravtical hick-ups. We did not receive the welcome Mail with access to the electronic key, but fortunately, there were someone in the reception when we arrived who actually checked us in. Unfortunately he forgot to mention that there was a back-up key in a «locker-box» which would have been nice to know when the eletronic key stoppet working on day 2\. We found a phone-number after some time and he guided us to the key. Also the reception was unaware that access to a gym was included in the booking, but he was very helpful, and arranged for access to the nearby gym which we enjoyed. When we arrived, there was food left in the fridge from previous guest. On day 2 also the wifi fell out, as well as the hot water. The housekeeper managed to fix the hot water in the afternoon (a fuse on the heater), but the internet was still down (and thus the Netflix access on TV) for the rest of the stay (4 days). On day 3, we did not get clean towels or filling up of coffee/tea. All these incidents makes the score go down from a very nice place in beautiful Leiden. PS, the bed was very good, have seldom slept so good away from home! ##### Hilde Merete Stayed 4 nights in May 2024 ### 10/10 Excellent #### Aaron 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property in a wonderful location. I wouldn’t hesitate to stay there again, but there are a lot of steep stairs up to the room and in the room itself. This might be trouble from people with mobility issues. ##### Aaron Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Grahame 9 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, highly recommended ##### Grahame Stayed 7 nights in Oct 2022 ### 10/10 Excellent #### Laurence 13 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel, very stylish A++ Fantastic hotel in the perfect location to explore the beautiful town of Leiden ![](https://a.travel-assets.com/ugc/hotel-reviews/C635FEA79F028F82C8DD955DF703480FE3BA17391576244773918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laurence Stayed 2 nights in Dec 2019 ### 8/10 Good #### David 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Why ask for my opinion of the staff when it is a staffless establishment? ##### David Stayed 2 nights in May 2025 ### 8/10 Good #### Suh Young 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a beautiful small hotel right across from the City Hall. I loved the author themed-room, spacious, beautifully decorated, comfy (+AC). The location was perfect, lively Wed market, AH supermarket nearby, and a gelato place next door. The killer is stairs. They were steep, narrow, winding, and you have to haul your luggage up. Also, it is a staff-less hotel meaning no one to welcome you, all the housekeeping requests via Whatsapp and things get done silently without any acknowledgement. Also, Leiden is a university town and you'll need a pair of ear plugs Fri-Sun. One more thing, don't forget to charge your phone because you can not even enter the hotel lobby. 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