Title: Hotel Bel Air Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Bel Air Travelers can recharge with poolside relaxation while staying connected with what matters - the perfect balance of escape and accessibility ## Photo gallery for Hotel Bel Air ![Luxo Superior com Hidro Dupla e Varanda | Iron/ironing board, free WiFi, bed sheets - Hotel Bel Air (Teresópolis)](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/04a68dc1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Hotel Bel Air (Teresópolis)](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/f0bead52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Bel Air (Teresópolis)](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/f2fddda0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Bel Air (Teresópolis)](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/dc2928f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - Hotel Bel Air (Teresópolis)](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/3554fb92.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Bel Air offers a refreshing outdoor pool for sun-soaking and unwinding. In-room WiFi keeps everyone connected. Enjoy free self parking and a 24/7 front desk for assistance at any hour. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Luxo Superior com Hidro Dupla e Varanda ![Luxo Superior com Hidro Dupla e Varanda | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/04a68dc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo Superior com Hidro Dupla e Varanda ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Standard ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/502c18b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 1 Single Bed and 1 King Bed ### View all photos for Suite Junior/Familia ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/66fbf08f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior/Familia ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Luxo com Hidro e Varanda ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/502c18b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo com Hidro e Varanda ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Suite Master Luxo com Hidro Vista Jardim ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92930000/92923900/92923832/78541dae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master Luxo com Hidro Vista Jardim ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Single Bed ### Luxo com Varanda ### Highlights Balcony Air conditioning TV Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 1 Single Bed and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTeresopolis-Hotels-Bomtempo-Tere-By-Castelo-Itaipava.h92923832.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTeresopolis-Hotels-Bomtempo-Tere-By-Castelo-Itaipava.h92923832.Hotel-Information) ## About the area Teresópolis is home to Hotel Bel Air. The area's natural beauty can be seen at Three Peaks State Park and Serra dos Orgãos National Park, while Casa de Cultura Adolpho Bloch and SESC Teresopolis are cultural highlights. Orquidario Aranda Garden and Guapimirim International Karting are also worth visiting. [Visit our Teresópolis travel guide](https://www.expedia.co.uk/Teresopolis.dx6023852) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.45981%2C-42.98806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TMKYM8j5DL_luiVHa7LbjJD0aKM=) Caminho Cláudio de Souza 50, Teresópolis, RJ, 25960-320 ### What's nearby - ![road stop on the way back to Rio ❤️ ](https://images.trvl-media.com/place/6023852/4f80204b-9cef-46f0-80d8-60065e99df36.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Serra dos Orgãos National Park 2 min drive \- 1.2 miles - Three Peaks State Park 11 min walk \- 0.5 miles - Granja Comary 2 min drive \- 1.2 miles - Judith Fountain 3 min drive \- 1.4 miles - Higino da Silveira Square 3 min drive \- 1.6 miles ### Getting around - Parada Modelo Station 26 min drive - Rio de Janeiro International Airport (GIG) 88 min drive ### Restaurants - Paraíso da Serra 18 min walk - Viva Italia 3 min drive - Brewzin 3 min drive - Quiosque da Adriana 3 min walk - Bronco Grill 4 min drive ## About this property ### Hotel Bel Air Property highlights Hotel Bel Air provides everything that you need. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self-parking - Smoke-free property and a 24-hour front desk Room features All 64 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with rainfall showers - 29-inch TVs with cable channels ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/41000000/40730000/40727700/40727630/43880182.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paracambi Top Hotel Paracambi - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 42 reviews £50 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=40727630&PinnedHotelID=40727630&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100250000/100243300/100243211/db15130e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Green Teresópolis - Pool - Hot tub - Breakfast included - Kids’ pool 10 Exceptional 3 reviews £637 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=100243211&PinnedHotelID=100243211&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38880000/38876800/38876746/a445767a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### In Garden Pousada Teresópolis - Pool - Breakfast included - Parking included - Free Wi-Fi 10 Exceptional 6 reviews £69 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=38876746&PinnedHotelID=38876746&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6600000/6597900/6597878/daa63696.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Village Le Canton Teresópolis - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 443 reviews £149 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=6597878&PinnedHotelID=6597878&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21050000/21040100/21040066/72437db3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Athos Hotel Teresópolis - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 739 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=21040066&PinnedHotelID=21040066&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/10000000/9490000/9480200/9480149/1360918c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Willisau Alto - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 304 reviews £42 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=9480149&PinnedHotelID=9480149&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/47000000/46220000/46216800/46216722/d96ae6aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Chamonix Teresópolis - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 117 reviews £42 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=46216722&PinnedHotelID=46216722&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=92923832&PinnedHotelID=92923832&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=92923832,40727630,100243211,38876746,6597878) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 29-inch TV with cable channels ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Service fee: 10 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Bel Air Hotel Hotel Bel Air Teresópolis Hotel Bel Air Hotel Teresópolis Bomtempo Tere by Castelo Itaipava ## Frequently asked questions ### Does Hotel Bel Air have a pool? ### Is Hotel Bel Air pet-friendly? ### How much is parking at Hotel Bel Air? ### What time is check-in at Hotel Bel Air? ### What time is check-out at Hotel Bel Air? ### Where is Hotel Bel Air located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Bel Air Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 21 8 - Good 13 6 - Okay 8 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Alexsandro 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar incrível!!! Foi uma viagem incrível, onde pude desfrutar de ambiente impecavelmente organizado. Super recomendo ##### Alexsandro Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Itamar 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Atende ao quesito estadia ##### Itamar Stayed 1 night in Dec 2023 ### 10/10 Excellent #### fernando 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente para descanso ##### fernando Stayed 2 nights in Nov 2023 ### 6/10 Okay #### JULIO C A 26 Nov 2023 Disliked: Amenities O localização é muito boa. Mas outros aspectos deixou a desejar. ##### JULIO C A Stayed 1 night in Nov 2023 ### 8/10 Good #### Lilian Cristian 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A estadia num geral foi boa. Na primeira noite tive problema com sinal de internet, e como eu precisava usar a internet, me incomodou bastante, acredito que os quartos no final do corredor tenham o sinal comprometido. No segundo dia me acomodaram num quarto com sinal perfeito. Quanto as acomodações, percebi que os quartos precisam de alguma reforma, os que ficam voltados para os fundos, tem muita umidade e infiltração. Pra quem sofre de problemas alergicos não é nada legal. O hotel tem uma mega estrutura, tem tudo pra alavancar, falta apenas investimento. ##### Lilian Cristian Stayed 1 night in Nov 2023 ### 6/10 Okay #### Willian 21 Nov 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Falta gente A pousada em si é excelente....porém com o hotel cheio não tem comonos funcionarios atenderemndenforma eficar com tres pessoas...eles tem boa vontade...mas falta gente com hotel cheio.... Sou deficiente nao tem acessibilidade ##### Willian Stayed 1 night in Nov 2023 ### 8/10 Good #### Ilma 15 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel bom! O Hotel as poucos se recupera, ainda ha muito a ser feito. Distante de tudo, obriga hospede a estar de carro. ##### Ilma Stayed 2 nights in Nov 2023 ### 8/10 Good #### Ricardo 7 Nov 2023 Liked: Staff & service #### Atendimento muito bom O atendimento foi excelente. O café da manhã tem boa variedade. O quarto estava limpo, entretanto o hotel está passando por reformas e no quarto que ficamos ainda não foi reformado. Assim, o piso não estava adequado, a roupa cama, apesar de limpa, estava com aparência de muito usada e a varanda precisa de reforma. No mais, acredito que com todas as reformas, o hotel seja uma excelente opção de estadia em Teresópolis. ##### Ricardo Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Pabrito 5 Nov 2023 Liked: Staff & service, room comfort #### Pode melhorar em alguns detalhes A hospedagem está precisando de uma boa reforma. Tinha mofo o teto do banheiro e cheiro de mofo em todo quarto. Bom atendimento, café bem servido e chuveiro muito bom! ##### Pabrito Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ana paula 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amei tudo, passei apenas uma noite, porém, fiquei com um gostinho de quero mais. ##### Ana paula Stayed 1 night in Oct 2023 ### 8/10 Good #### Jose 27 Oct 2023 Liked: Cleanliness, staff & service, room comfort #### Esperança de melhora O hotel necessita de manutenção em vários locais do prédio devido a muitas infiltrações. Café da manhã bom! Cama king size sendo com dois colchões juntos o que incomoda a divisão deles. Roupa de cama principalmente fronhas precisando de toca urgente. O estacionamento não comporta todos os carros. ##### Jose Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Flavio 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótima estadia. Hotel bem próximo ao centro. Café da manhã bom. Com certeza voltarei. Ótimo custo beneficio. ##### Flavio Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Thaís 11 Sept 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Decepcionante! O hotel é muito mais bonitos nas fotos, pessoalmente parece que já foi bom mas atualmente tem o aspecto de abandonado. Reservei a melhor categoria de quarto do hotel e esperava um quarto a altura, contudo, foi decepcionante! Começando pelo papel de parede do quarto que estava todo manchado, dando um aspecto de sujo e mal assombrado. Assim que cheguei no quarto já senti vontade de ir embora, fiquei desapontada e muito triste. O chuveiro com a água fraquíssima! Questionei por whatsapp à recepção do hotel se a pressão da água do chuveiro era assim mesmo ou se havia algum problema, me questionaram se eu havia aberto o chuveiro todo (?), respondi que sim, não me falaram mais nada. Nem sequer enviaram alguém para verificar se tinha algum problema com o chuveiro. Ao chegar no quarto notei que não havia toalha de rosto, questionei na recepção e me informaram que não tinha mesmo, mas que iam fazer o favor de me entregar uma no quarto, estou até hoje esperando!! O quarto possuía uma varanda com uma porta de correr de vidro. A porta trancava mas se fosse empurrada para os lados, abria até o final, ou seja, sem segurança nenhuma. Ressalto que as varandas dos quartos são interligadas, facilmente podendo ser acessadas de um quarto para outro. Com esse problema da porta me senti insegura ao dormir. Minha sorte é que reservei o hotel apenas para uma diária, no outro dia logo cedo já fomos embora. ##### Thaís Stayed 1 night in Sep 2023 ### 10/10 Excellent #### CARLOS 11 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Muito bom! O hotel precisa apenas de reformas. Conforto, atendimento, cafe da manha excelente. Gostamos bastante! ##### CARLOS Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Michele 11 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hospedagem excelente ##### Michele Stayed 1 night in Sep 2023 ### 8/10 Good #### Ricardo 23 Aug 2023 Liked: Cleanliness, staff & service, room comfort #### Sossego e natureza sem frescura. É um lugar maravilhoso. Com vista fantástica, mas poderia ser melhor cuidado. Sauna inoperante. Piscina suja. Material de manutenção ( coisas estragadas expostas). ##### Ricardo Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Alcimara 18 Aug 2023 Liked: Cleanliness, staff & service, room comfort É bem espaçoso, excelente atendimento. Mas por se tratar de um local mais antigo, precisa de algumas reformas. E está sendo feito já em alguns locais. A piscina e academia nao estao em boa condição. É bem localizado. ##### Alcimara Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Allana 31 Jul 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities A vista é maravilhosa! Mas a conservação do hotel está péssima! A parte da piscina abandonada, várias partes do hotel abandonadas, manutenção do quarto não é boa… a tomada do frigobar não funcionava… tv somente com canal aberto… funcionários simpáticos, café da manhã bom… só vale a pena pela vista que é linda! Tinha tudo pra ser um hotel maravilhoso mas precisa conservar os ambientes… quarto de excelente tamanho. ##### Allana Stayed 3 nights in Jul 2023 ### 8/10 Good #### ELADIA CRISTINA DE OLIVEI 27 Jul 2023 Liked: Cleanliness, staff & service, room comfort #### Viagem Hotel precisando de alguns ajuste para melhor atendimento nada que tenha comprometido a viagem. Quem se hospedar no segundo andar se preparar para o barulho das crianças no play de brincadeiras infelizmente alguns pais não se dão conta que não estão sozinhos no hotel e deixam os filhos fazerem o que querem incomodando outras pessoas. Agradecer os recepcionistas super atenciosos em todos os momentos inclusive dando dicas de onde comer. Cafe da manha bem servido e gostoso. Voltaria no hotel só em outro andar. ##### ELADIA CRISTINA DE OLIVEI Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Gustavo 23 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Poderia ser muito melhor O hotel é excelente, aparentemente passa por uma reestruturação mas a questão do atendimento deixa muito a desejar. ##### Gustavo Stayed 1 night in Jul 2023 ### 6/10 Okay #### JOHNNY 11 Jul 2023 Liked: Cleanliness, room comfort #### Falta de educação primeira vez me decepciono Então o atendimento foi até bom por um rapaz que parecia ser iniciante até o ajudei que parecia está com dificuldades ou uma mulher mais antiga ou gerente o tratando mal. Depois, essa mesma mulher quando fiz uma pergunta: se ela poderia me dá um upgrade pq reservei errado queria com vista. Quarto ficamos foi sem vista mais uma vez sua ignorância foi exalada de forma desnecessária a mesma me disse que “ não teria nem uma casa de cachorro” me segurei pois estava com meu enteado e namorada. Ela é branca cabelo liso até o pescoço nariz fino foi nesse sábado agora por volta das 15 horas dia 08/07 ##### JOHNNY Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Adriana 14 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia Hotel com excelente localização, quarto confortável, silencioso e limpo, notamos reforma em andamento, realmente há necessidade de pequenas reformas. O que não prejudicou nossa estadia. Atendentes muito simpáticos e ágeis. ##### Adriana Stayed 1 night in Jun 2023 ### 8/10 Good #### Verified traveller 22 Jan 2024 Liked: Staff & service, property conditions & facilities ##### Verified traveller Stayed 2 nights in Jan 2024 ### 8/10 Good #### Caroline 8 Jan 2024 Liked: Staff & service ##### Caroline Stayed 1 night in Dec 2023 ### 10/10 Excellent #### gustavo adrian 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ##### gustavo adrian Stayed 1 night in Dec 2023 ---