Title: Eco Resort Serra Imperial Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eco Resort Serra Imperial Family-friendly farm stay with 3 hot tubs and free breakfast ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/8cdd8e1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/aa88aee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/dd7bc688.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/8cee3006.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Brazilian cuisine](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/754bd2ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eco Resort Serra Imperial offers a retreat in São Pedro da Serra's natural landscape. Guests enjoy a hearty breakfast buffet and Brazilian specialties at the brasserie. The rooftop terrace has spectacular views, and the sauna and steam room offer soothing reflexology. 8.8 Excellent ## Popular amenities - Hot tub - Bar - Gym - Spa - Breakfast included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6786105&PinnedHotelID=6786105&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Standard Plus | Premium bedding, minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/0b921ad3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Plus 8.8 Excellent 6 reviews ### Highlights Air conditioning Fridge LCD TV Premium bedding Private bathroom Hairdryer Minibar Satellite channels - Sleeps 2 - 1 Double Bed ![Room | Premium bedding, minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/44793b89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Premium bedding Bathrobes Hairdryer - Mountain view - Sleeps 3 - 1 Double Bed ![Chale | Premium bedding, minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6790000/6786200/6786105/8acbf990.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chale 9.2 Wonderful 7 reviews ### Highlights Fireplace Private hot tub Air conditioning Free cots/infant beds Fridge LCD TV Sofa bed Blackout curtains - Sleeps 3 - 1 Double Bed ### Family House, 3 Bedrooms ### Highlights Air conditioning Fridge LCD TV 3 bedrooms Premium bedding Private bathroom Hairdryer 2 bathrooms - 3 bedrooms - Hill view - Sleeps 6 - 3 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPetropolis-Hotels-Eco-Resort-Serra-Imperial.h6786105.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPetropolis-Hotels-Eco-Resort-Serra-Imperial.h6786105.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.31817%2C-42.32743&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bg-r4dJSAf4yNF75zWGptSlffE4=) Rua Francisco Eller, 387, Nova Friburgo, RJ, 28616130 #### What's nearby - Poço Belo Waterfall - 3 min drive - 1.6 miles - St. Joseph Waterfall - 6 min drive - 2.7 miles - Lumiar Aventura - 7 min drive - 3.4 miles - Meeting of the Rivers - 15 min drive - 7.3 miles - Pedra Aguda - 21 min drive - 7.5 miles #### Restaurants - ‪Cervejaria Celacanto - ‬6 min walk - ‪Cantina Florencio - ‬9 min walk - ‪Restaurante Casa Velha - ‬5 min drive - ‪Café Coragem - ‬18 min walk - ‪Spaghetti - ‬6 min walk ## About this property ### Eco Resort Serra Imperial Family-friendly farm stay located in São Pedro da Serra Take advantage of a free breakfast buffet, a poolside bar and a rooftop terrace at Eco Resort Serra Imperial. For some rest and relaxation, visit the sauna or steam room, and indulge in a sports massage, reflexology or a facial. Be sure to enjoy Brazilian cuisine at the on-site brasserie. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool and a children's pool, along with a waterslide - Free self-parking - Smoke-free property, a TV in reception and a billiards/pool table Room features All guest rooms at Eco Resort Serra Imperial feature perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and minibars. Extra conveniences in all rooms include: - Showers and hairdryers - LCD TVs with satellite channels - Fridges and daily housekeeping ## Similar properties ![Superior Triple Room, Pool View | View from room](https://images.trvl-media.com/lodging/66000000/65740000/65735900/65735839/f8afe8ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vila Suíça 1818 Mury - Pool - Hot tub - Breakfast included - Pet-friendly 9.2 Wonderful 277 reviews £50 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=65735839&PinnedHotelID=65735839&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/78000000/77140000/77138900/77138856/ebc275a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Colibri Serrano Lumiar - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=77138856&PinnedHotelID=77138856&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/30000000/29670000/29660700/29660683/90b4d55d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fazenda Auberge Suisse Chácara Paraíso - 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Pet-friendly - Parking included - Free WiFi 7.6 Good 8 reviews £57 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23302248&PinnedHotelID=23302248&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16550000/16544100/16544081/9ea18312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bucsky Nova Friburgo - Pool - Breakfast included - Kids pool - Parking included 8.8 Excellent 97 reviews £84 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16544081&PinnedHotelID=16544081&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/24000000/23520000/23512800/23512786/d7eec79d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Vale das Flores Chácara Paraíso - Breakfast included - Free WiFi - Game room - Bar 8.0 Very good 40 reviews £61 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23512786&PinnedHotelID=23512786&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free buffet breakfast available daily 8 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - 24-hour gym - 3 hot tubs - Arcade/game room - Billiards/pool table - Children's pool - Sauna - Seasonal outdoor pool - Steam room - TV in common areas - Waterslide ### Family friendly - Arcade/game room - Children's pool - In-room refrigerator - Seasonal outdoor pool - Waterslide ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Business services - 215 square feet of conference space ### Outdoors - Garden - In the mountains - Picnic area - Rooftop terrace ### Spa - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sports massages - Swedish massages ### Accessibility - No lift ### More - 2 floors - 3 buildings - Built in 2013 - Colonial architecture - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Shower - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Minibar - Refrigerator ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 150.0 per day. ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: BRL 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms ### Property is also known as Eco Resort Serra Imperial Eco Resort Serra Imperial Sao Pedro da Serra Eco Serra Imperial Eco Serra Imperial Sao Pedro da Serra Eco Resort Serra Imperial Nova Friburgo, Brazil Eco Resort Serra Imperial Nova Friburgo Eco Serra Imperial Nova Friburgo Eco Serra Imperial Agritourism Eco Resort Serra Imperial Nova Friburgo Eco Resort Serra Imperial Agritourism property Eco Resort Serra Imperial Agritourism property Nova Friburgo ## Frequently asked questions ### Does Eco Resort Serra Imperial have a pool? > Yes, this property has a seasonal outdoor pool and a children's pool. ### Is Eco Resort Serra Imperial pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Eco Resort Serra Imperial? > Self-parking is free at this property. ### What time is check-in at Eco Resort Serra Imperial? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Eco Resort Serra Imperial? > Checkout is at noon. ### Where is Eco Resort Serra Imperial located? > This family-friendly Nova Friburgo farm stay is located in the mountains, within 3 mi (5 km) of Poço Belo Waterfall and Lumiar Aventura. St. Joseph Waterfall and Indiana Jones Waterfall are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eco Resort Serra Imperial Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 192 8 - Good 88 6 - Okay 35 4 - Poor 6 2 - Terrible 9 ### 6/10 Okay #### alexandre 5 Jul 2025 Café da manhã satisfatório, atendimento satisfatório, na chegada me colocaram em chalé horrível , paredes sujas , parte do ar-condicionado colado com fitas adesivas , claramente precisando de um reforma urgente . Fui a recepção e pedi para trocarem , me colocaram em outro bem melhor , mas com alguns detalhes q me desagradou , os roupões eram velhos e estavam dobrados jogados no fundo do armário , deveriam estar dentro de sacos plástico com uma aparência de higienização, não tive coragem de usar , como é um lugar frio , os cobertores eram velhos . ##### alexandre Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### wilson 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ecelente Fomos muito bem atendido ##### wilson Stayed 1 night in Jun 2025 ### 6/10 Okay #### Maria 3 Jun 2025 Liked: Staff & service Disliked: Cleanliness, room comfort Td tranquilo. Funcionários prestativos e educados!!! ##### Maria Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ana Carla 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Incrível, funcionários muito educados e prestativos, o Resort é lindo, café da manhã bom, chalé lindo mas quando choveu, teve muita goteira. ![](https://a.travel-assets.com/ugc/hotel-reviews/7F0A8D2E2C2E052A7923BCB698B1FCE612553FB11744363464626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ana Carla Stayed 1 night in Apr 2025 ### 8/10 Good #### Andressa 31 Mar 2025 Liked: Staff & service, property conditions & facilities, room comfort Muito boa, segunda vez visitando. Certamente eu voltaria. Ponde de melhoria: melhorar na limpeza, alguns detalhes fazem a diferença. ##### Andressa Stayed 1 night in Mar 2025 ### 6/10 Okay #### naiara 29 Mar 2025 Liked: Cleanliness, staff & service Didn’t like the fact I bought a suite as ##### naiara Stayed 1 night in Mar 2025 ### 8/10 Good #### DILRI 22 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Não é resort Esperávamos um resort, mas eh uma boa pousada. O chalé eh bom, bom ar condicionado e bom café da manhã. Mas deixou muito a desejar no atendimento na recepção onde não recebemos a senha de Wi-Fi s lá não pega nada. Outra coisa é questão da comida, como fomos no meio da semana ( quarta p/ quinta), o restaurante do local não estava aberto nem para um lanche e tão pouco o lugarejo próximo. Enfim, não voltaria, pois o acesso ao local é por estrada estreita que muitas vezes só passa um carro por vez. ##### DILRI Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Mauro 22 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfeita para o que pretendiamos ##### Mauro Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Kássia 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Presente de casamento Incrivel. Comprei de presente de casamento para os meus pais e eles só descreveram coisas maravilhosas. Estrutura excelente, café da manha muito bem servido, piscina enorme, quarto super confortável e ainda como uma surpresa: colocaram petas de rosas para comemorar o aniversário deles. Indico super. ##### Kássia Stayed 1 night in Jan 2025 ### 6/10 Okay #### Fabiana 10 Jan 2025 Liked: Staff & service #### Não se classifica como resort, na minha opinião. Lugar precisando de maiores cuidados. O que mais chama atenção são as piscinas, porém as águas são geladas, o que dificulta por ser um lugar frio. Academia bem equipada. Ficamos no chalé e este sim é bem gostoso e privativo. A hidro é grande e bem confortável. Os quartos são bem pequenos; fizemos um upgrade. ##### Fabiana Stayed 2 nights in Nov 2024 ### 8/10 Good #### Marcos 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa opção próximo a Lumiar e Friburgo. O local em si oferece oportunidade para o contato com a natureza; bom para descansar. Possui boa piscina, academia, pequena sala de “cinema”, salão de jogos, etc. Traduzindo: boa opção para pessoas não muito exigentes fugirem da rotina e curtirem a natureza. ##### Marcos Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alexandro 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Final de semana perfeito Incrível tudo ótima maravilhoso, recomendo e muito vou voltar Outras vezes ##### Alexandro Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Paula 5 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Esse era um hotel que eu sempre admirava por fotos e redes sociais, e que ontem tive o desprazer de conhecer. O pior problema foi o ar condicionado do quarto, um barulho enlouquecedor, e com o calor q estava fazendo não tive outra opção, pois estava com meu marido e minha filha de 3 anos era impossivel ficar no calor. Entretanto só consegui dormir umas 3h essa noite isso pq estava exausta, o barulho era de fato absurdo. Alem disso, o lençol não cabia no colchão, ficava saindo toda hora. Nao tinha controle remoto da TV, e mesmo eu pedindo por 3 vezes, nao me forneceram, tinha q ficar levantando pra alterar volume, ligar e desligar a tv. As toalhas sao pequenas e bastante desgastadas. Café da manhã muuuuito simples. Só vale a pena a area de lazer e a vista que é muito bonita. Está muito longe de ser um hotel 4 estrelas. Não vale mesmo o valor que cobram. Decepção. ##### Paula Stayed 1 night in Nov 2024 ### 6/10 Okay #### ADRIANO 27 Oct 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Pelo preço paga espera,pouco mais. ##### ADRIANO Stayed 2 nights in Oct 2024 ### 8/10 Good #### Simone Aparecida Silva Ro 8 Oct 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Uma experiência excelente Foi muito boa, gostamos bastante, só não gostamos do café da manhã, acho que eles teriam que melhorar, o resort em si é muito bom bem completo! ![](https://a.travel-assets.com/ugc/hotel-reviews/B83CE9720734676CA1EE28C6EAE0C56CF67A79A11728390131246.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/319B62316653572B9B4E7059C35B7CDD954C10041728390131244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1AD45E425E40F9FFAEEDFE8B908F9DC3C5C892C51728390131486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Simone Aparecida Silva Ro Stayed 1 night in Oct 2024 ### 8/10 Good #### Claudio 29 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Razoável, embora tenhamos ficado bem, alguns detalhes como a falta de um cobertor ou manta para um lugar na serra, onde o clima é frio, ducha higienica com vazamento e falta de copos no quarto, deixou a desejar ##### Claudio Stayed 2 nights in Sep 2024 ### 8/10 Good #### osmany 21 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recepção boa, funcionários excelentes, educados e sempre prestativos, só que acho uma pena não ter uma pessoa para fazer serviços gerais, o que falicitaria muito o trabalho das moças que trabalham na arrumação, elas acabam ter que fazer tudo ao mesmo tempo, dão conta do recado, são muito eficientes. ##### osmany Stayed 4 nights in Sep 2024 ### 8/10 Good #### Elidiane 2 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nossa estadia no Resort foi mt ótima! O lugar é lindo, bem calmo para quem procura lugar para descansar. Resort com excelente estrutura. Ficamos em um quarto standard e em um chalé, o quarto oferece o básico, mas é confortável, o chalé é bem completo e mt aconchegante. O que achei q deixou a desejar foi o café da manhã, não tem mt variedade e não diferencia as opções no decorrer dos dias, fechamos 3 diárias e acrescentamos mais 1, todos os dias eram as mesmas opções, suco, por exemplo, só teve de laranja em todos os dias. Os funcionários são mt simpáticos, atenciosos e solícitos. No geral a estadia atendeu nossas expectativas! Voltaremos com ctz! ![](https://a.travel-assets.com/ugc/hotel-reviews/DA789140964567EF0E4596BCF297A82CC593E3911725302064610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D2A7B0923F7951ED5B83E912497154B3B696B0F61725302065942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C5CB7671DB39C87BBFDE745F1F6A0548DBB12E6E1725302064982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elidiane Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Daniel 17 Jun 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ruim Ruim. O hotel precisa de manutenções. Se nota que foi excelente no passado. Mas está muito abandonado. ##### Daniel Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Carolin 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great little pousada with mountain views, pool, jacuzzi on site restaurant. ##### Carolin Stayed 1 night in Apr 2024 ### 10/10 Excellent #### valeria 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Café da manhã Gostei muito. Apenas uma ressalva, o café da manhã poderia ser mais incrementado ##### valeria Stayed 1 night in Jun 2024 ### 6/10 Okay #### Flavia 20 Mar 2024 Disliked: Cleanliness, property conditions & facilities #### Precisa de melhorias! Eu frequento o Serra Imperial desde 2014, e já foi um dos melhores da Serra; mas infelizmente de uns anos pra cá tem deixado muito a desejar; percebi que a administração familiar que antes era feito pelo seu Didi, o dono, hoje já um senhor idoso, foi passada para os filhos, e com isso, a qualidade e excelência de antes já não existe mais; é evidente que a construção da área externa da piscina e dos chalés foram pontos altos da pousada; que conta com uma paisagem natural linda; mas não podemos deixar de destacar que o local precisa muito de uma gerência efetiva, que observe os pontos que precisam ser melhorados, e que são muitos; como por e exemplo manutenção praticamente em toda pousada; da área externa onde somente uma jacuzzi esquenta que apresenta registros quebrados e sujas; piscina com uma parte quebrada do mármore, a área que tinha que ser aquecida não estava aquecida; a porta do banheiro que alguns anos atrás meu marido ficou preso, e tiveram que arrombar continua do mesmo e não tranca; copos e mesas sujas na área da piscina, dificuldade em fazer os pedidos no bar da piscina, pois não fica ninguém lá; dá a impressão que não tem funcionário suficiente; percebi que não tem uma gerência que verifique, observe e pergunte aos hóspedes como tá a estadia, se tá precisando de alguma coisa; meu quarto só tinha uma lixeira no banheiro, e eu aluguei um chalé; a roupa de cama não tinha um cheiro bom, as toalhas estavam manchadas; o café da manhã empobreceu tb. ##### Flavia Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### SOLANGR 21 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótima experiência ##### SOLANGR Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Flavia 31 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel incrível Como sempre um local sem críticas. Excelente atendimento,muito limpo e agradável. Todas as vezes que fui a esse hotel fiquei em suíte (são duas) ou em um dos chalés, recomendo qualquer uma dessas acomodações ##### Flavia Stayed 1 night in Jan 2024 ### 8/10 Good #### Verified traveller 15 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom O lugar é lindo e a equipe muito boa, com destaque para o pessoal que atende na piscina. Fantásticos! Minha única reclamação é que ao solicitar um travesseiro que estava faltando, o hotel disse não ter, e detalhe, não era um travesseiro extra, Estava faltando em uma das camas, mas valeu muito a pena e pretendo voltar. ##### Verified traveller Stayed 3 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [JANEIRO Hotel](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-JANEIRO-Hotel.h25026439.Hotel-Information) > > [JW Marriott Hotel Rio de Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-JW-Marriott-Hotel-Rio-De-Janeiro.h564457.Hotel-Information) > > [Copacabana Palace, A Belmond Hotel, Rio de Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Copacabana-Palace.h7130.Hotel-Information) > > [Miramar by Windsor Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Miramar-By-Windsor-Copacabana.h9027.Hotel-Information) > > [Windsor Palace Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Windsor-Palace-Hotel.h688868.Hotel-Information) > > [Sheraton Grand Rio Hotel & Resort](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Sheraton-Grand-Rio-Hotel-Resort.h10581.Hotel-Information) > > [PortoBay Rio de Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-PortoBay-Rio-De-Janeiro.h14441.Hotel-Information) > > [Grand Mercure Rio de Janeiro Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Grand-Mercure-Rio-De-Janeiro-Copacabana.h10590.Hotel-Information) > > [Arena Copacabana Hotel](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Arena-Copacabana-Hotel.h3094577.Hotel-Information) > > [Radisson Barra Rio De Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Radisson-Barra-Rio-De-Janeiro.h13455131.Hotel-Information) > > [Windsor Leme Hotel](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Windsor-Leme-Hotel.h877312.Hotel-Information) > > [Windsor Excelsior Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Windsor-Excelsior-Copacabana.h43999.Hotel-Information) > > [Windsor California Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Windsor-California-Hotel.h22117011.Hotel-Information) > > [Hotel Bandeirantes](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Hotel-Bandeirantes.h526868.Hotel-Information) > > [Orla Copacabana Hotel](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Orla-Copacabana-Hotel.h889673.Hotel-Information) > > [Vila d'este Hotel](https://www.expedia.co.uk/Buzios-Hotels-Vila-Deste-Handmade-Hospitality-Hotel.h4603771.Hotel-Information) > > [Hilton Barra Rio De Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Hilton-Barra-Rio-De-Janeiro.h8375625.Hotel-Information) > > [Fairmont Rio de Janeiro Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Fairmont-Rio-De-Janeiro-Copacabana.h174198.Hotel-Information) > > [Novotel Rio de Janeiro Leme](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Novotel-Rio-De-Janeiro-Leme.h53295.Hotel-Information) > > [Hilton Copacabana Rio de Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Hilton-Copacabana-Rio-De-Janeiro.h4100177.Hotel-Information) > > [Hotel Fasano Rio de Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Hotel-Fasano-Rio-De-Janeiro.h1542064.Hotel-Information) > > [Ritz Hotel Leblon](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Ritz-Hotel-Leblon.h8471084.Hotel-Information) > > [Hotels in Prague](https://www.expedia.co.uk/Prague-Hotels.d180014.Travel-Guide-Hotels) > > [Grand Hyatt Rio De Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Grand-Hyatt-Rio-De-Janeiro.h11601353.Hotel-Information) > > [Trendy Lara Hotel](https://www.expedia.co.uk/Antalya-Hotels-Trendy-Lara-Hotel.h13225166.Hotel-Information) > > [Rio Othon Palace](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Rio-Othon-Palace.h24526.Hotel-Information) > > [Windsor Plaza Copacabana](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Windsor-Plaza-Hotel.h444671.Hotel-Information) > > [Hotel Nacional Rio de Janeiro OFICIAL](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Hotel-Nacional-Rio.h42275495.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to New York (JFK)](https://www.expedia.co.uk/lp/flights/bhx/jfk/birmingham-to-new-york) ### Packages > [Naxos Holidays](https://www.expedia.co.uk/Naxos.d1716.Holidays-City-Breaks)