Title: Excelaris Grand Resort Conventions & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Excelaris Grand Resort Conventions & Spa Hotel in Tequesquitengo with full-service spa and fitness centre ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/8c5ed68c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/73d2b525.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily local cuisine breakfast (MXN 290 per person)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/00dc4640.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Master Suite , 6 pax | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/28cc2568.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/bbc28e8d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Excelaris Grand Resort Conventions & Spa offers a serene garden setting blending wellness and comfort. Enjoy meals at Las Uvas, dry cleaning/laundry services, and attentive staff. Features include an outdoor pool, gym, spa tub, and a children's pool. 8.6 Excellent ## Popular amenities - Spa - Bar - Breakfast available - 24/7 front desk - Room service - Gym ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Junior Suite | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/f4030e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Mini-fridge LED TV Separate bedroom Rainfall showerhead Hairdryer Private bathroom - 247 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 Double Bed ![Family Room | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/3eaa7d25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge LED TV Separate bedroom Rainfall showerhead Hairdryer Private bathroom Daily housekeeping - Lake view - Sleeps 6 - 2 Double Beds and 2 Single Beds ![Family Room | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/4a99edf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 1 review ### Highlights Air conditioning Mini-fridge LED TV Separate bedroom Rainfall showerhead Hairdryer Private bathroom Daily housekeeping - Lake view - Sleeps 5 - 2 Double Beds and 1 Single Bed ![Junior Room | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/0fd023f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge LED TV Separate bedroom Rainfall showerhead Hairdryer Private bathroom Daily housekeeping - Sleeps 3 - 1 King Bed ![Master Suite | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/10e55235.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 2 reviews ### Highlights Air conditioning Mini-fridge LED TV Separate bedroom Private bathroom Hairdryer Jetted bath Hydromassage showerhead - Sleeps 2 - 1 King Bed ![Family Master Suite , 6 pax | 1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/f708db96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite , 6 pax ### Highlights Private indoor hot tub Air conditioning Mini-fridge LED TV Separate bedroom Hydromassage showerhead Hairdryer Private bathroom - Sleeps 5 - 3 Double Beds ![1 bedroom, in-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/b451bf4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTequesquitengo-Hotels-Excelaris-Grand-Resort-Conventions-Spa.h9530780.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTequesquitengo-Hotels-Excelaris-Grand-Resort-Conventions-Spa.h9530780.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64220%2C-99.27031&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w-T0EAx7nRIjn94iuwCeER9e1qY=) Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, MOR, 08 10 2071 #### What's nearby - Glorieta de las Alas - 1 min walk - 0.0 miles - Jardines de México - 11 min drive - 5.4 miles - WTC-Morelos Convention Center - 20 min drive - 11.5 miles - Aquasplash Water Park - 29 min drive - 12.8 miles - Water Park El Rollo - 35 min drive - 20.3 miles #### Getting around - Benito Juarez International Airport (MEX) - 121 min drive #### Restaurants - ‪Restaurante Don Cangrejo - ‬3 min drive - ‪Gorditas Shakis - ‬16 min walk - ‪El Moroco Restaurante - ‬5 min drive - ‪La Cecina - ‬2 min walk - ‪El Arrachelas Teques - ‬2 min walk ## About this property ### Excelaris Grand Resort Conventions & Spa Hotel near Jardines de México Consider a stay at Excelaris Grand Resort Conventions & Spa and take advantage of a garden, dry cleaning/laundry services and a bar. Indulge in a body treatment, a manicure/pedicure and a body wrap at the on-site spa. The on-site Regional cuisine restaurant, Las Uvas, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a gym and a hot tub. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking - Local cuisine breakfast (surcharge), babysitting (surcharge) and 1 meeting room - A front desk safe, a gift shop and smoke-free property - Guest reviews speak highly of the helpful staff Room features All 50 rooms have comforts such as air conditioning, as well as amenities such as safes. Extra amenities include: - Bathrooms with hairdryers - 60-inch LED TVs with cable channels - Mini fridges, cots/infant beds and daily housekeeping ## Similar properties ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/1000000/50000/41200/41113/e414abd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante Villa Bejar Tequesquitengo Jojutla - Pool - Hot tub - Spa - Pet-friendly 7.8 Good 320 reviews £76 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=41113&PinnedHotelID=41113&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/45000000/44810000/44805400/44805357/026fe7ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Master Club Jojutla - Pool - Spa - Pet-friendly - Kids pool 7.6 Good 111 reviews £79 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=44805357&PinnedHotelID=44805357&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/95000000/94330000/94320500/94320410/3aba65db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marina Palace Teques Jojutla - Pool - Breakfast included - Spa - Kids pool 7.6 Good 95 reviews £62 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=94320410&PinnedHotelID=94320410&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116310000/116304100/116304048/e6115662.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Montecarlo Jojutla - Pool - Pet-friendly - Kids pool - Parking included 8.6 Excellent 27 reviews £52 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=116304048&PinnedHotelID=116304048&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/118000000/117690000/117681500/117681430/2ee81f1d_edited_557e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ameyali Tequesquitengo Tequesquitengo - Pool - Housekeeping 10 Exceptional 3 reviews £43 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=117681430&PinnedHotelID=117681430&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/9000000/8090000/8089000/8088959/8416feb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Vista Hermosa Puente de Ixtla - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 430 reviews £89 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=8088959&PinnedHotelID=8088959&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views ](https://images.trvl-media.com/lodging/3000000/2210000/2206400/2206399/b8afe6c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Hacienda San Antonio el Puente Resort & Spa Xochitepec - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 1,002 reviews £131 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2206399&PinnedHotelID=2206399&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76710000/76704900/76704855/e2aa1ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Spring Sanctuary Cuernavaca Xochitepec - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 32 reviews £177 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=76704855&PinnedHotelID=76704855&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/39e9043c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Cuernavaca Crucero Tezoyuca - Pool - Spa - Kids pool - Parking included 8.6 Excellent 379 reviews £68 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/38000000/37780000/37779500/37779495/94344ef1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Rinconada Santa Fe Xochitepec - Pool - Kitchen - Parking included - Free WiFi 7.0 Good 47 reviews £105 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=37779495&PinnedHotelID=37779495&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour offsite parking within 500 metres - Free uncovered self parking on site ### Food and drink - Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 290 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Las Uvas - Los Rincones ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool ### Family friendly - Babysitting (surcharge) - Children's pool - Cot (surcharge) - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden ### Full-service spa - Body scrubs - Body wraps - Hot tub - Manicures/pedicures - Spa open select days ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 60-inch LED TV with cable channels ### Food and drink - Limited room service - Mini-fridge ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 500 per pet, per night ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for MXN 250.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for local cuisine breakfast: from approximately MXN 290 per person - Pet fee: MXN 500 per pet, per night - Crib (infant bed) fee: MXN 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Excelaris Grand Resort Conventions Tequesquitengo Excelaris Grand Resort Conventions Excelaris Grand Conventions Tequesquitengo Excelaris Grand Conventions Excelaris Conventions & Spa Excelaris Grand Resort Conventions Spa Excelaris Grand Resort Conventions & Spa Hotel Excelaris Grand Resort Conventions & Spa Jojutla Excelaris Grand Resort Conventions & Spa Hotel Jojutla ## Frequently asked questions ### Does Excelaris Grand Resort Conventions & Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Excelaris Grand Resort Conventions & Spa pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 500 per pet, per night. ### How much is parking at Excelaris Grand Resort Conventions & Spa? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Excelaris Grand Resort Conventions & Spa? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Excelaris Grand Resort Conventions & Spa? > Checkout is at noon. ### Where is Excelaris Grand Resort Conventions & Spa located? > Situated in Tequesquitengo, this spa hotel is within a 15-minute walk of Glorieta de las Alas and Tequesquitengo Lake. Jardines de México and Ex Hacienda de Ixtoluca are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Excelaris Grand Resort Conventions & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 127 8 - Good 60 6 - Okay 21 4 - Poor 13 2 - Terrible 11 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### FM 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was excellent - ##### FM Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Ashley 27 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe. ##### Ashley Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### oliver 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó a mi novia y a mi si. Duda volveremos ##### oliver Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### FEDERICO CASSAB 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vista espectacular de el lago ##### FEDERICO CASSAB Stayed 1 night in Sep 2025 ### 8/10 Good #### Jose 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó la limpieza, la atención fue muy buena pero siento que por ejemplo en la noche les hace falta personal , más en los restaurantes, el área de alberca muy bien , solo que si deberían variar la música, (SE AGRADECE QUE NO PONGAN REGUETON, BANDA Y CORRIDOS TUMBADOS) pero pura salsa y merengue viejitos no está tan padre, de ahí en fuera todo lo demás muy bien, gracias por la atención. ![](https://a.travel-assets.com/ugc/hotel-reviews/e4254d9c-129c-41fc-803a-4629801872f7-1759107944831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Adriana Gonzalez 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended. ##### Adriana Gonzalez Stayed 2 nights in Sep 2025 ### 8/10 Good #### Pedro 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nos gustó el silencio, la amplitud de los cuartos. La alberca está bien, aunque tendrían que darle mantenimiento a los azulejos. ##### Pedro Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fernando J Sandoval 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Fernando J Sandoval Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### David 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está muy bonita ##### David Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Alma 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities No me quede porque al llegar me preguntaron si iba a acudir al restaurante todos los dias, ya que si no se ocupaba lo iban a limpiar. Yo iba con 2 niñas y no me podia arriesgar a que no hubiera servicio. Asi que decidi cambiarme de hotel. Eso no me gusto al llegar ##### Alma Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Elena Esmeralda 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todos los domingos el desayuno es buffet, por lo que, no tendrán inconveniente si es que tienes alguna dieta estricta/regular. El personal tiene una excelente atención. Quizás porque coincidió en que habia 2 eventos durante mi estadía es que pienso que les hacía falta personal para atender a todos los huéspedes de una manera mas rápida ##### Elena Esmeralda Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### CARLOS ALBERTO OCHOA 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente, tal vez solo calefacción para el agua de la alberca ##### CARLOS ALBERTO OCHOA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lily 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito ##### Lily Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andres A. 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atencion del personal, solo la comida estuvo un poco mal a mi gusto ##### Andres A. Stayed 1 night in Jul 2025 ### 8/10 Good #### Manuel 8 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estancia muy cómoda ##### Manuel Stayed 2 nights in May 2025 ### 2/10 Terrible #### daniel 25 May 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Terribles las instalaciones y el restaurante ##### daniel Stayed 2 nights in May 2025 ### 10/10 Excellent #### GUILLERMO 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un buen hotel para pasar el tiempo con la familia, hay restaurantes en el hotel pero también en los alrededores hay lugares para comer!! El Spa súper bien! ##### GUILLERMO Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### ANA KAREN SERRANO 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención de todos sus empleados, instalaciones limpias, y habitación muy cómoda. ##### ANA KAREN SERRANO Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Alejandro 23 Apr 2025 Liked: Cleanliness, staff & service El olor a caño en el baño es muy fuerte, deberían de hacer algo al respecto y el WiFi no llega a todas la habitaciones. Ambos problemas los reporte, pero no resolvieron. Por lo demás estuvo bastante bien. ##### Alejandro Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### MIRNA VIRIDIANA 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente, solo el precio de los alimentos y bebidas está elevado en cuanto a calidad ##### MIRNA VIRIDIANA Stayed 1 night in Mar 2025 ### 10/10 Excellent #### DANIEL 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cómoda ##### DANIEL Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lucy 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfecta y hermosa ##### Lucy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Pablo 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Impecables las instalaciones. La pasamos de maravilla. El personal, de primera. ##### Pablo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Crhistian 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómoda la estancia. El personal es extremadamente atento, felicidades a todos! ##### Crhistian Stayed 2 nights in Mar 2025 ### 8/10 Good #### Dany 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Dany Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [PubLove @ The Crown, Battersea - Hostel](https://www.expedia.co.uk/London-Hotels-PubLove-The-Crown.h8800275.Hotel-Information) > > [Hotels in United Kingdom](https://www.expedia.co.uk/Destinations-In-United-Kingdom.d190.Hotel-Destinations) > > [The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert](https://www.expedia.co.uk/Ras-Al-Khaimah-Hotels-The-Ritz-Carlton-Ras-Al-Khaimah.h3135690.Hotel-Information) > > [Hotels in Switzerland](https://www.expedia.co.uk/Destinations-In-Switzerland.d174.Hotel-Destinations) > > [Barcelo Hotels in London](https://www.expedia.co.uk/London-Hotels-Barcelo.0-0-d178279--bBarcelo.Travel-Guide-Filter-Hotels) > > [B&B Surbiton](https://www.expedia.co.uk/Surbiton-Bed-And-Breakfasts.d6047720-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hampton Inn Boston - Logan Airport](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Boston-Logan-Airport.h578419.Hotel-Information) > > [Romantic Hotels in Marrakech](https://www.expedia.co.uk/Marrakech-Hotels-Romantic-Hotel.0-0-d6084756-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [Apex City of Bath Hotel](https://www.expedia.co.uk/Bath-Hotels-Apex-City-Of-Bath-Hotel.h16474486.Hotel-Information) > > [All-Inclusive Hotels in Playa de las Americas](https://www.expedia.co.uk/Playa-De-Las-Americas-Hotels-All-Inclusive-Hotel.0-0-d182363-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Travelodge-UK.0-0-d553248623451644244--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Coast Coal Harbour Vancouver Hotel by APA](https://www.expedia.co.uk/Vancouver-Hotels-Coast-Coal-Harbour-Vancouver-Hotel-By-APA.h2621798.Hotel-Information) > > [Residence Les Coupoles](https://www.expedia.co.uk/Ayas-Hotels-Residence-Les-Coupoles.h8772547.Hotel-Information) > > [Hotels in Agia Paraskevi](https://www.expedia.co.uk/Agia-Paraskevi-Hotels.d6322201.Travel-Guide-Hotels) > > [Hotels in Avoriaz](https://www.expedia.co.uk/Avoriaz-Hotels.d6023710.Travel-Guide-Hotels) > > [Oceanis Park Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Oceanis-Park-Hotel.h2520138.Hotel-Information) > > [Hotels in Heywood](https://www.expedia.co.uk/Heywood-Hotels.d6048090.Travel-Guide-Hotels) > > [Hotels with Parking in Camden Town](https://www.expedia.co.uk/Camden-Town-London-Hotels-Hotel-With-Parking.0-n179518-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Dover](https://www.expedia.co.uk/Dover-Hotels-Budget-Hotels.0-0-d4625-tBudgetHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Santarém (STM)](https://www.expedia.co.uk/lp/flights/lhr/stm/london-to-santarem) > > [Flights from Salt Lake City (SLC) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/slc/man/salt-lake-city-to-manchester) > > [Flights from Newquay (NQY) to London (LHR)](https://www.expedia.co.uk/lp/flights/nqy/lhr/newquay-to-london) > > [Flights from Edinburgh (EDI) to Paris (ORY)](https://www.expedia.co.uk/lp/flights/edi/ory/edinburgh-to-paris) ### Cars > [Car hire in Virgin](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Virgin.d3000459562.Car-Hire-Guide) > > [Car hire in Owerri](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Owerri.d6046648.Car-Hire-Guide) ### Activities > [Things to do in Portrush](https://www.expedia.co.uk/Things-To-Do-In-Portrush.d5712.Travel-Guide-Activities) ### Packages > [Sipadan Island](https://www.expedia.co.uk/Sipadan-Island.d3000423059.Holidays-City-Breaks) > > [Emerald Holidays](https://www.expedia.co.uk/Emerald.d1137.Holidays-City-Breaks) > > [Japan Holidays](https://www.expedia.co.uk/Japan.d89.Holidays-City-Breaks) ### General > [Visit Saint-Jean-de-Luz](https://www.expedia.co.uk/Saint-Jean-De-Luz.dx5536)