Title: Excelaris Grand Resort Conventions & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Excelaris Grand Resort Conventions & Spa A peaceful garden resort where travelers can swim in age-appropriate pools, enjoy on-site dining, rejuvenate at the spa, and stay connected with WiFi ## Photo gallery for Excelaris Grand Resort Conventions & Spa ![Outdoor pool - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/fa76e583.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/bbc28e8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily local cuisine breakfast (MXN 290 per person) - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/00dc4640.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | In-room safe, cots/infant beds, bed sheets - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/de37a43b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/190b97ff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Excelaris Grand Resort Conventions & Spa offers a serene garden setting blending wellness and comfort. Enjoy meals at Las Uvas, dry cleaning/laundry services, and attentive staff. Features include an outdoor pool, gym, spa tub, and a children's pool. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Junior Suite ![Junior Suite | In-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/f4030e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Mini-fridge LED TV Separate bedroom Private bathroom Rainfall showerhead Hairdryer - 247 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 Double Bed ### View all photos for Family Room ![Family Room | In-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/3eaa7d25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge LED TV Private bathroom Rainfall showerhead Hairdryer In-room safe Daily housekeeping - Lake view - Sleeps 6 - 2 Double Beds and 2 Single Beds ### View all photos for Family Room ![Family Room | In-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/4a99edf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 1 review ### Highlights Air conditioning Mini-fridge LED TV Private bathroom Rainfall showerhead Hairdryer In-room safe Daily housekeeping - Lake view - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Junior Room ![Junior Room | In-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/0fd023f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge LED TV Private bathroom Rainfall showerhead Hairdryer In-room safe Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Master Suite ![Master Suite | In-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/10e55235.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 2 reviews ### Highlights Air conditioning Mini-fridge LED TV Jetted bath Hairdryer Hydromassage showerhead Private bathroom In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Family Master Suite , 6 pax ![Family Master Suite , 6 pax | In-room safe, cots/infant beds, bed sheets](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/f708db96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite , 6 pax ### Highlights Private indoor hot tub Air conditioning Mini-fridge LED TV Private bathroom Hydromassage showerhead Hairdryer Wardrobe - Sleeps 5 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTequesquitengo-Hotels-Excelaris-Grand-Resort-Conventions-Spa.h9530780.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTequesquitengo-Hotels-Excelaris-Grand-Resort-Conventions-Spa.h9530780.Hotel-Information) ## About the area Jojutla is home to Excelaris Grand Resort Conventions & Spa. Glorieta de las Alas and Ex Hacienda de Ixtoluca are local landmarks, and the area's natural beauty can be seen at Tequesquitengo Lake and Sierra de Huautla Biosphere Reserve. Jardines de México and Aquasplash Water Park are also worth visiting. [Visit our Tequesquitengo travel guide](https://www.expedia.co.uk/Tequesquitengo.dx9992) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64220%2C-99.27031&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w-T0EAx7nRIjn94iuwCeER9e1qY=) Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, MOR, 08 10 2071 ### What's nearby - ![Aerial View of Tequesquitengo at Dawn: Lake, Picturesque Town, and Rising Sun Behind Distant Mountains Creating a Stunning Landscape](https://images.trvl-media.com/place/6336363/8ad87ac8-6d5c-480a-84d3-6ad5a6dd240b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tequesquitengo Lake 8 min walk \- 0.5 miles - ![Jardines de Mexico](https://images.trvl-media.com/place/553248621561952678/16c593cc-1807-43e7-a694-ca57c0047166.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jardines de México 9 min drive \- 3.3 miles - ![Cuernavaca Cathedral showing heritage elements](https://images.trvl-media.com/place/6280431/a9614b75-9520-481e-8d1a-4f7c25d993be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuernavaca Cathedral 43 min drive \- 30.6 miles - Glorieta de las Alas 1 min walk \- 0.0 miles - Water Park El Rollo 25 min drive \- 18.4 miles ### Getting around - Benito Juarez International Airport (MEX) 121 min drive ### Restaurants - Restaurante Don Cangrejo 3 min drive - Los Mangos de Teques 1 min walk - Gorditas Shakis 16 min walk - Restaurant La Palapa 5 min drive - La Cecina 2 min walk ## About this property ### Excelaris Grand Resort Conventions & Spa Hotel near Tequesquitengo Lake Consider a stay at Excelaris Grand Resort Conventions & Spa and take advantage of a garden, dry cleaning/laundry services and a bar. Indulge in a body wrap, a manicure/pedicure and a body scrub at the on-site spa. The on-site Regional cuisine restaurant, Las Uvas, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a gym and a hot tub. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking - Local cuisine breakfast (surcharge), babysitting (surcharge) and a front desk safe - Luggage storage, smoke-free property and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All 50 rooms have comforts such as air conditioning, as well as amenities such as safes. Extra amenities include: - Bathrooms with hairdryers - 60-inch LED TVs with cable channels - Mini fridges, cots/infant beds and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/41200/41113/98f35ba4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante Villa Bejar Tequesquitengo Jojutla - Pool - Hot tub - Spa - Pet-friendly 7.8 Good 333 reviews £80 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=41113&PinnedHotelID=41113&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44810000/44805400/44805357/4aaf87ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Master Club Jojutla - Pool - Spa - Pet-friendly - Kids’ pool 7.8 Good 119 reviews £80 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=44805357&PinnedHotelID=44805357&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/118000000/117690000/117681500/117681430/f6fc0d19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ameyali Tequesquitengo Tequesquitengo - Pool - Housekeeping 7.6 Good 9 reviews £44 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=117681430&PinnedHotelID=117681430&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106460000/106454400/106454353/w1202h890x0y0-455c2ba7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel en Tequesquitengo Gran Horizonte Jojutla - Pool - Parking included - Free Wi-Fi - Restaurant 4.8 46 reviews £89 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=106454353&PinnedHotelID=106454353&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8090000/8089000/8088959/8adcfb06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Vista Hermosa Puente de Ixtla - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 452 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=8088959&PinnedHotelID=8088959&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/117000000/116310000/116304100/116304048/78c56e88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Montecarlo Jojutla - Pool - Pet-friendly - Kids’ pool - Parking included 8.4 Very good 42 reviews £52 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=116304048&PinnedHotelID=116304048&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/99000000/98270000/98261200/98261112/29f11aa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bendito Teques Jojutla - Pool - Breakfast included - Free Wi-Fi - Restaurant 3.6 21 reviews £110 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=98261112&PinnedHotelID=98261112&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76710000/76704900/76704855/e2aa1ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Spring Sanctuary Cuernavaca Xochitepec - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 40 reviews £207 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=76704855&PinnedHotelID=76704855&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/38000000/37780000/37779500/37779495/94344ef1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Rinconada Santa Fe Xochitepec - Pool - Kitchen - Parking included - Free Wi-Fi 7.0 Good 49 reviews £119 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=37779495&PinnedHotelID=37779495&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1580000/1572400/1572377/aba21136.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda San Gabriel de las Palmas - Historical Hotel Amacuzac - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 110 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1572377&PinnedHotelID=1572377&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9530780,41113,44805357,117681430,106454353) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour offsite parking within 500 metres - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 290 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Las Uvas - Los Rincones ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool ### Family friendly - Babysitting (surcharge) - Children's pool - Cot (surcharge) - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden ### Full-service spa - Body scrubs - Body wraps - Hot tub - Manicures/pedicures - Spa open select days ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 60-inch LED TV with cable channels ### Food and drink - Limited room service - Mini-fridge ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 500 per pet, per night ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for MXN 250.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for local cuisine breakfast: from approximately MXN 290 per person - Pet fee: MXN 500 per pet, per night - Crib (infant bed) fee: MXN 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Excelaris Grand Resort Conventions Tequesquitengo Excelaris Grand Resort Conventions Excelaris Grand Conventions Tequesquitengo Excelaris Grand Conventions Excelaris Conventions & Spa Excelaris Grand Resort Conventions Spa Excelaris Grand Resort Conventions & Spa Hotel Excelaris Grand Resort Conventions & Spa Jojutla Excelaris Grand Resort Conventions & Spa Hotel Jojutla ## Frequently asked questions ### Does Excelaris Grand Resort Conventions & Spa have a pool? ### Is Excelaris Grand Resort Conventions & Spa pet-friendly? ### How much is parking at Excelaris Grand Resort Conventions & Spa? ### What time is check-in at Excelaris Grand Resort Conventions & Spa? ### What time is check-out at Excelaris Grand Resort Conventions & Spa? ### Where is Excelaris Grand Resort Conventions & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Excelaris Grand Resort Conventions & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 129 8 - Good 61 6 - Okay 22 4 - Poor 13 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Adriana Gonzalez 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended. ##### Adriana Gonzalez Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Les 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent location ##### Les Stayed 1 night in Nov 2024 ### 10/10 Excellent #### ISIDRO 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff and very clean aérea ##### ISIDRO Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### FM 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was excellent - ##### FM Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jesus 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and organized great customer service . ##### Jesus Stayed 3 nights in Jul 2024 ### 8/10 Good #### Dany 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Dany Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ashley 27 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe. ##### Ashley Stayed 5 nights in Jul 2023 ### 6/10 Okay #### Cirilo 8 Jul 2024 Liked: Cleanliness, property conditions & facilities Service on restaurant average. Reception information on surrounding area poor. ##### Cirilo Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Jose 1 Jul 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor. ##### Jose Stayed 1 night in Jun 2024 ### 6/10 Okay #### Roberto 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities El servicio de reservación y check in, por Isabel Trujillo fue muy bueno y muy amable. La habitación estaba en buenas condiciones. El servicio de internet fue bastante malo, la señal era intermitente y muy baja en la habitación. En cuanto a la emisión de la factura, desde mi check in les proveí mis datos fiscales y el día del check out, con más de una hora de anticipación solicité que la tuvieran emitida a mi salida, sin embargo, tal vez por fallas de comunicación el empleado de la recepción me comentó que la tendría, pero a la hora de salida me comentó que no tenía acceso al sistema, y que tenía que esperar a su reemplazo que tardaría unos 5 minutos, se tardó 15 pero, el problema fue que a esa hora, aprox 6:30 AM, me comenzó a pedir de nuevo mis datos fiscales, "porque no los tenía en el sistema". Dado que tenía que tomar un vuelo no la pude esperar, lo cual me dejó un mal sabor ya que yo les había enviado la información con anterioridad. El día de hoy hablé con Isabel Trujillo y, muy amablemente me envió la factura a mi whatsapp. ##### Roberto Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Araceli 19 Nov 2025 Liked: Cleanliness, property conditions & facilities Si la habitación impecable, el personal amable respetuoso con nuestros hijos perrunos Felicidades!! Volveremos pronto súper recomendable gracias!!! ##### Araceli Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Daniel 23 Oct 2025 Liked: Cleanliness Disliked: Room comfort En general regular, el aire acondicionado no enfriaba, la televisión muy pequeña, y sobre todo el costo de la habitación me pareció muy caro en relación costo beneficio. Hay poca flexibilidad para extender un poco el check out, al final lo conseguimos pero tienes que negociar mucho. ##### Daniel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### oliver 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó a mi novia y a mi si. Duda volveremos ##### oliver Stayed 2 nights in Oct 2025 ### 8/10 Good #### enedelia 20 Oct 2025 Liked: Cleanliness, staff & service, room comfort EL HOTEL YA ANTIGUO, UNA BUENA REMODELACION LE VENDRIA BIEN, COMODO, AMPLIO, CREO QUE LO MEJOR DE LA ZONA, EL PERSONAL MUY AMABLE TE ATIENDEN EN TODO MOMENTO. ##### enedelia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### FEDERICO CASSAB 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vista espectacular de el lago ##### FEDERICO CASSAB Stayed 1 night in Sep 2025 ### 8/10 Good #### Jose 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó la limpieza, la atención fue muy buena pero siento que por ejemplo en la noche les hace falta personal , más en los restaurantes, el área de alberca muy bien , solo que si deberían variar la música, (SE AGRADECE QUE NO PONGAN REGUETON, BANDA Y CORRIDOS TUMBADOS) pero pura salsa y merengue viejitos no está tan padre, de ahí en fuera todo lo demás muy bien, gracias por la atención. ![](https://a.travel-assets.com/ugc/hotel-reviews/e4254d9c-129c-41fc-803a-4629801872f7-1759107944831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 2 nights in Sep 2025 ### 8/10 Good #### Pedro 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nos gustó el silencio, la amplitud de los cuartos. La alberca está bien, aunque tendrían que darle mantenimiento a los azulejos. ##### Pedro Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fernando J Sandoval 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Fernando J Sandoval Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### David 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está muy bonita ##### David Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Alma 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities No me quede porque al llegar me preguntaron si iba a acudir al restaurante todos los dias, ya que si no se ocupaba lo iban a limpiar. Yo iba con 2 niñas y no me podia arriesgar a que no hubiera servicio. Asi que decidi cambiarme de hotel. Eso no me gusto al llegar ##### Alma Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Elena Esmeralda 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todos los domingos el desayuno es buffet, por lo que, no tendrán inconveniente si es que tienes alguna dieta estricta/regular. El personal tiene una excelente atención. Quizás porque coincidió en que habia 2 eventos durante mi estadía es que pienso que les hacía falta personal para atender a todos los huéspedes de una manera mas rápida ##### Elena Esmeralda Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### CARLOS ALBERTO OCHOA 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente, tal vez solo calefacción para el agua de la alberca ##### CARLOS ALBERTO OCHOA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lily 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito ##### Lily Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andres A. 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atencion del personal, solo la comida estuvo un poco mal a mi gusto ##### Andres A. Stayed 1 night in Jul 2025 ### 8/10 Good #### Manuel 8 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estancia muy cómoda ##### Manuel Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Isle of Bute](https://www.expedia.co.uk/Isle-Of-Bute-Hotels.d3000457273.Travel-Guide-Hotels) > > [Hotel Garbí Cala Millor](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Bakour-Garbi-Cala-Millor-By-Checkin.h19002095.Hotel-Information) > > [Hotels in Bridgton](https://www.expedia.co.uk/Bridgton-Hotels.d6131432.Travel-Guide-Hotels) > > [B&B Ampfield](https://www.expedia.co.uk/Ampfield-Bed-And-Breakfasts.d6048772-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Spa Hotels in Baltic Triangle](https://www.expedia.co.uk/Baltic-Triangle-Liverpool-Hotels-Spa-Hotels.0-n3000662689-0-tSpaHotels.Travel-Guide-Filter-Hotels) > > [H77 Apartments - Maison D'Art Collection](https://www.expedia.co.uk/Rome-Hotels-H77-ApartHotel-Maison-DArt-Collection.h111609319.Hotel-Information) > > [Spa Hotels in Beverley](https://www.expedia.co.uk/Beverley-Hotels-Spa-Hotels.0-0-d4567-tSpaHotels.Travel-Guide-Filter-Hotels) > > [AC Hotel General Álava by Marriott](https://www.expedia.co.uk/Vitoria-Gasteiz-Hotels-AC-Hotel-General-Alava-By-Marriott.h795454.Hotel-Information) > > [The Originals City, Hotel de Bordeaux, Bergerac center](https://www.expedia.co.uk/Bergerac-Hotels-The-Originals-City.h119378.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Hotels in Elviria](https://www.expedia.co.uk/Elviria-Marbella-Hotels.0-n3000389522-0.Travel-Guide-Filter-Hotels) > > [Lakeside Lodge with 6 berth hot tub and private fishing peg](https://www.expedia.co.uk/Lincoln-Hotels-Delightful-Lakeside-Lodge-With-Hot-Tub-Private-Fishing-Peg-With-Stunning-View.h27123912.Hotel-Information) > > [Reighton Sands 1](https://www.expedia.co.uk/Filey-Hotels-Reighton-Sands-1.h24239545.Hotel-Information) > > [marriotthotelsresorts Hotels in Chelmsford](https://www.expedia.co.uk/Chelmsford-Hotels-Marriott-Hotels-Resorts.0-0-d11933--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Grand Hotel Timeo, A Belmond Hotel, Taormina](https://www.expedia.co.uk/Taormina-Hotels-Grand-Hotel-Timeo.h889634.Hotel-Information) ### Flights ### Cars ### Activities ### Packages > [Munich Holidays](https://www.expedia.co.uk/Munich.d179896.Holidays-City-Breaks) > > [Ingolstadt Holidays](https://www.expedia.co.uk/Ingolstadt.d6142910.Holidays-City-Breaks) > > [Kampa Island](https://www.expedia.co.uk/Kampa-Island-Prague-City-Center.d505903.Attraction) > > [Soorts-Hossegor Holidays](https://www.expedia.co.uk/Soorts-Hossegor.d500461.Holidays-City-Breaks) ### General > [Visit Hallen](https://www.expedia.co.uk/Bristol-Hallen.dx3000716227) > > [Visit San Bartolomeo al Mare](https://www.expedia.co.uk/San-Bartolomeo-Al-Mare.dx6070420) > > [Visit Ostia Antica](https://www.expedia.co.uk/Rome-Ostia-Antica.dx6051982) > > [Visit Pantalla](https://www.expedia.co.uk/Pantalla.dx3000472311) ---