Take advantage of a terrace, a firepit and a garden at Bajo el Ciruelo. Treat yourself to spa services, such as a Thai massage or a body scrub. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with laundry facilities and an outdoor entertainment area.
Located in Tepoztlán, Bajo el Ciruelo is in the city centre. Tepozteco Pyramid and Ex-Convent of the Nativity are local landmarks, and travellers looking to shop may want to visit New Tepoztlán Market and Artisan Market of Tepoztlán. Six Flags Hurricane Harbor Oaxtepec and Balneario La Cascada are also worth visiting. Make sure you don't miss outdoor adventures like horse riding and ecotours. Visit our Tepoztlán travel guide
You'll have the entire home to yourself and will only share it with other guests in your party.
Bajo el Ciruelo
Spa services, a fridge in a common area and laundry facilities are available at this holiday home. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, a garden and charcoal grills are on-site. All 3 homes offer free WiFi, fridges and in-room massages. Hairdryers, ironing boards and desks are among the other amenities that guests will find.
Bajo el Ciruelo offers 3 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests can make use of the shared/communal kitchen. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Garden
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Bajo el Ciruelo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bajo el Ciruelo?
Self-parking is free at this property.
What time is check-in at Bajo el Ciruelo?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Bajo el Ciruelo?
Checkout is at noon.
Where is Bajo el Ciruelo located?
Located in Santo Domingo, this holiday home is within a 15-minute walk of Bajo La Montaña, Tepoztlán Museum Carlos Pellicer Collection and New Tepoztlán Market. Del Tepozteco Trailhead and Ex-Convent of the Nativity are also within 1 mile (2 km).
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Reviews
Bajo el Ciruelo Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Amenities
7.2
Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
10 - Excellent
5
Rating 8 - Good. 0 out of 7 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
10/10 Excellent
lizbeth
6 Jun 2024
Liked: Cleanliness
Very peaceful and great service
lizbeth
Stayed 3 nights in Jun 2024
10/10 Excellent
Arturo
5 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is lovely and contact was extremely attentive
Arturo
Stayed 1 night in May 2024
10/10 Excellent
Amadeo
21 Jun 2024
Liked: Cleanliness, room comfort, communication
Tepoz
Beautiful place. Great interior design. Whoever designed the buildings and chose the interior arts did a wonderful job.
Amadeo
Stayed 1 night in Jun 2024
2/10 Terrible
Colleen
14 Jul 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
My recent stay at Hotel Bajo el Ciruelo was nothing short of a disappointment, marred by a series of frustrating shortcomings that left me utterly dissatisfied and led to us booking another room elsewhere last minute.
Firstly, the communication regarding early check-in was abysmal. Despite my explicit inquiry about the possibility of checking in early, the staff failed when we arrived said it wouldn’t be feasible and upon arrival, I was met with a curt dismissal and had to wait for hours, making it impossible to get ready for the wedding we were attending.
Secondly, the lack of air conditioning in the room was unbearable. In the sweltering heat of the summer, a basic amenity like air conditioning should be a given, yet my room felt like a sauna. The windows had no screens, we were unable to open them without inviting a plague of mosquitos and other bugs that seemed to thrive in the stagnant air.
Furthermore, the photos online were clearly a case of deceptive advertising. The ”honeymoon suite” looked worn-out and neglected, a stark contrast to the polished images that originally lured me to book a stay. The outdated furnishings and lack of maintenance were evident from the moment I stepped inside, including only one 5”x7” mirror in the whole place!
Overall, my experience at Hotel Bajo el Ciruelo was a regrettable one and a waste of money since we did not stay for more than 1hr
La habitación es espaciosa como se muestra en las fotos y el baño es nuevo, eso está bien.
Pero se siente húmedo y encerrado (y si huele un poco a humedad) lo que hace que se sienta el espacio caliente, porque además tiene poca ventilación.
Hay dos puertas que podrían abrirse, pero no tienen mosquiteros y, como hay muchísimos mosquitos, entonces te limitas a querer enfriar un poco con un ventilador de pie, que no es suficiente.
La cama es dura y con poca ropa de cama (solo tiene sábanas y 2 almohadas) daría una mejor impresión si las sábanas fuesen blancas y tuviera algún duvet que vistiera la cama.
Por último, esta muy lejos del centro…. Y no hay nada comercial al rededor…
Es un lugar quizá para ir en época de frío, disfrutar de sus hermosas plantas, y no planear bajar al centro más de 1 vez al día
Lo que si quiero felicitar es a la compañía que tienen para comunicarse: COLIBRÍ TURQUESA. Súper amables y rápidos para contestar.
Lynn
Stayed 2 nights in Jun 2024
10/10 Excellent
Jimena
25 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gran colección de libros en la cabaña del arte. El piano está hermoso, la cama súper cómoda y todo muy limpio. Definitivamente volveremos.
Jimena
Stayed 1 night in Jan 2024
10/10 Excellent
Pedro
6 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication