Tepoztlán Holidays from £815

The hotel is centrally located to give you access to all of the restaurants, bars and fun on Zona Rosa. It is on a main road, so you will hear everything from the outside. I asked for a high floor and got a room on the 12th floor with a wraparound balcony. That was nice! You do have to walk up one flight as the elevator stops on the 11th floor. They extended my checkout by an hour, though they initially wanted to charge me for it. The breakfast is okay; go elsewhere. The food in the neighborhood is excellent.

Staff was good. Overall clean place. Website is a little misleading, as the hotel has no cafes or restaurants of its own. No swimming pool. It’s called a hotel but felt more like living in apartments with no amenities apart from breakfast at the terrace.

Hotel was beautiful and comfortable. Staff was very attentive and kind. Breakfast included was also delicious, highly recommend.

Great location, lovely staff, amazing gym

I will openly admit I chose this hotel purely based on its location, and for the fact that it was in James Bond’s Spectre. It was my first time in Mexico City so I wanted a hotel that was in the historical centre. I literally cannot say enough about the hotel. The room was beautiful (I had a junior suite) overlooking the Zocalo—clean, comfy bed, nice bath amenities, etc. The hotel itself is an icon from another era, with one of four of the largest glass ceilings in the world—absolutely stunning. The rooftop restaurant has spectacular views and a lovely buffet breakfast. However, the most memorable part? The staff. Right from the moment I walked in, I had never felt so at home. Adrian checked me in and was so helpful in booking a tour and offering any help to make my stay the best. Mario, Miguel, and Alejandro were always at the front door ensuring I had my rides in the old elevator (it’s beautiful), and Miguel even walked me 10 minutes to my taxi pick up one morning when the streets were blocked off. It was truly a pleasure to have stayed at this icon of a hotel in one of the most beautiful cities in the world. I would stay here again in a heartbeat.