Ratings based on 175 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from london

Lovely complex with its own beach

Posted 28-Dec-2016
Pros: Spa, beach, beds, ambiance
Location: Golf tennis swimming beach
This is my family's second stay at the hotel over the Christmas period. The rooms are very comfortable and the quality of the food at all the restaurants are a high standard. Sadly this is let down by a slow service everywhere other than the on site Michelin star restaurant which was fantastic but expensive. Children's facilities at the hotel are first class. As was the lovely spa, beds were super comfortable. ur stay was cut short by a sudden death in the family and the hotel staff couldn't have been nicer or more helpful to us. We will be back.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from Nova Lima

Experiência única

Posted 07-Nov-2016
A localização é fantástica. Um visual incrível. Todo o staff sempre muito atencioso e solicito. Perfeito em tudo
5out of 5
by A verified traveller

Отель для полного релакса

Posted 08-Oct-2016 on Hotels
Остались самые душевные и незабываемые впечатления. Территория, номер, пляж, сам отель преласпологают к тому чтобы полностью расслабиться и отдохнуть. Расстояние от аэропорта до отеля занимает 25 минут, что также положительно сказывается после долгого перелёта. Отношение персонала заслуживает отдельного внимания, особенно хотелось бы выделить Александра, сотрудника ресепшн, который своей заботой о клиентах подарил нам эти неповторимые ощущения комфорта и отдыха, а также сотрудника Эрнесто, принимающего каждого клиента с особым вниманием и старанием к своей работе. Вернёмся обезательно, всему персоналу отеля огромное спасибо за полученные впечатления и созданную атмосферу уюта и комфорта.
4out of 5
Recommended
for Everyone
by A verified traveller from london

Nice hotel food disappointing

Posted 11-Sep-2016
For a Ritz Carlton and value for money hotel is beautiful, but food a real let down and over priced
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel with superb amenities

Posted 28-Aug-2016
We love staying at Ritz-Carlton hotels and this one did not let us down. As a couple we frequented the adult only pool which was refreshing! Excellent buffet breakfast, huge room, good coffee, fabulous spa, decent gym and huge grounds. We rented a car for our trip which is definitely recommend.
5out of 5
by Neena

This traveller left a rating score only Posted 17-Jul-2016 on Hotels
5out of 5
by A verified traveller

Posted 29-Apr-2016 on Hotels
Wi-fi var inte gratis, ett minus
1out of 5
by A verified traveller from UK

This is not 5 star

Posted 11-Apr-2016
This hotel is meant to be a five star hotel however there is no way this is five star. The hotel staff were nice in general, however we were there with a 9 year old child, so they checked them into a room which was for adults only so they had to move, why did they check them in when they even said we will get an extra bed for the child!!! The pool area was not washed down at night time and the service around the pool for drinks and food was a lottery. What a joke. On the last day we had our breakfast table set and had cups with no saucers, classy joint - NOT. For what you get this is extortion. DONT GO
3out of 5
by A verified traveller

super mais....

Posted 10-Apr-2016
Pros: sa piscine privative
Cons: la restauration qui est très moyenne
Location: marche, shopping et bien sur le golf
cadre exceptionnel, mais il faut tout tout réserver, les restaurants (avant d'arriver !!!), les cours de sports qui sont en plus payant..... Le personnel est très très sympathique mais les restaurants sont hyper bruyants et il faut faire la queues pour y accéder !!!! et ce n'est pas du tout de la cuisine élaborée, très fade.....