Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller from UK

This is not 5 star

Posted 11-Apr-2016
This hotel is meant to be a five star hotel however there is no way this is five star. The hotel staff were nice in general, however we were there with a 9 year old child, so they checked them into a room which was for adults only so they had to move, why did they check them in when they even said we will get an extra bed for the child!!! The pool area was not washed down at night time and the service around the pool for drinks and food was a lottery. What a joke. On the last day we had our breakfast table set and had cups with no saucers, classy joint - NOT. For what you get this is extortion. DONT GO
3 out of 5
by A verified traveller

super mais....

Posted 10-Apr-2016
Pros: sa piscine privative
Cons: la restauration qui est très moyenne
Location: marche, shopping et bien sur le golf
cadre exceptionnel, mais il faut tout tout réserver, les restaurants (avant d'arriver !!!), les cours de sports qui sont en plus payant..... Le personnel est très très sympathique mais les restaurants sont hyper bruyants et il faut faire la queues pour y accéder !!!! et ce n'est pas du tout de la cuisine élaborée, très fade.....
2 out of 5
by A verified traveller

Posted 07-Mar-2016
muy poco acogedor, desayuno no acorde con la categoría que representa, personal muy educado, correcto, pero muy distante y frió,
Comment from Hotel Management
17-Mar-2016 by Hugo Lecanda, Hotel Management
Estimado Huésped, Me gustaría agradecer el tiempo dedicado en compartir su experiencia. Antes de todo permítame disculparme por no haber sido capaces de cumplir sus expectativas durante su reciente estancia. Sin duda continuaremos trabajando con nuestro fantástico personal para poder ofrecer una fantástica estancia a todos nuestros huéspedes en el futuro. Si reconsideraran visitarnos, sería un placer darles nuevamente la bienvenida. Atentamente les saluda, Hugo Lecanda
4 out of 5
by A verified traveller from Tutbury

Excellent hotel with its own beach

Posted 07-Mar-2016
Pros: Loved the hotel and the facilities. Great thought in the construction of the building and the artwork that was everywhere. Beach facilities great.
Cons: Booking arrangements for the large number of restaurants meant booking was impossible before 9:30 pm. Repairs should be done pm rather than 8:00am
Location: Playa San Juan was a life saver for food. Great restaurants like Martelika enabled us to eat good food at the right time
Very strange eating arrangements with booking. Meal at the hotel being early impossible. I tried to book a meal for before 8.00 pm with three days notice and was offered a 9:30 pm slot. So I gave up trying to eat at the hotel and went to the local restaurants instead. Which at least was half the cost. Breakfast was the best value for money but with wine at €15 a glass it was easier and cheaper to buy the wine at a local supermarket.
4 out of 5
by A verified traveller from London

Good hotel/resort.

Posted 28-Feb-2016
Pros: We liked the gardens, landscaping and the beach. The room was spacious and quiet and room service was excellent as was the breakfast buffet.
Cons: There should be a concierge on duty during the evening and it would be helpful to have an ATM machine in the hotel.
Location: We would have preferred it if the hotel had been within walking distance of the nearest town.
We had a very relaxing couple of weeks with mostly warm weather.
5 out of 5
by A verified traveller


Posted 17-Feb-2016
5 out of 5
by finn from københavn

flot luksus

Posted 01-Feb-2016 on Hotels
et fantastisk luksuøst hotel, gode restauranter, flot golfbane, men ikke helt billigt. kan anbefaler for kræsne rejsende
5 out of 5
by A verified traveller

Posted 25-Jan-2016
Pros: See above.
Location: This is a resort, and though you can walk around it, you need a taxi to get anywhere else, as it is not possible to walk anywhere.
The cost of staying here is high, as the food and drink prices are steep. But it was a treat to be here, as the whole place is fantastic, the service is 2nd to none, and everything is done to an extremely high standard. We loved it.
4 out of 5
by A verified traveller from England

Fantastic hotel!

Posted 24-Jan-2016
Fantastic hotel, beautiful private beach, wonderful restaurants although very pricey! Staff couldn't have been any more helpful 10/10 Golf course was beautiful to look at and to play, just a shame it was so slow on course, didn't get to finish all 18 holes. Wonderful room, very clean.
5 out of 5
by A verified traveller

Posted 15-Jan-2016
Wunderbares Hotel mit schönes Strandbucht. Für Erwachsene gibt es ein eignen ruhigen Pool. Essen im Hotel ist ausgezeichnet aber sehr teuer. Der Golfplatz ist zu teuer und ohne Buggy kaum spielbar wegen der steilen Lage.