Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Copthorne West Sussex

Fantastic Hotel with everything you need

Posted 27-Aug-2015
Pros: Everything
Cons: Nothing I can think of.
Location: Located 20 minutes by car from Las Americas, Los Cristianos & Los Gigantes.
I have stayed in many hotels and this one just about ticks every box, from the warm welcome to the staff who really do value there jobs and make you very welcome, the breakfast buffet is very nice the pools are again lovely and the beach is also excellent with the hotel train that runs on a timetable every 30 minutes, the evening turn down service is very welcome with water and fresh fruit placed in the room and not forgetting the little chocolates that are also a nice touch, the golf course is stunning, the restaurants are all excellent, I honestly cannot fault this hotel in anyway, well done to the hotel management in employing and motivating the staff to make you feel welcome and valued as a customer.
4 out of 5
Recommended
for Everyone
by A verified traveller from bena

Hotel très agréable

Posted 23-Aug-2015
Personnel de l'hôtel tres agréable et réactif. Restaurant dans l'ensemble Tres bon Seul point négatif plage un peu trop loin de l'hôtel
4 out of 5
Recommended
for Everyone
by A verified traveller from milano

Lussuoso hotel immerso in giardino tropicale

Posted 17-Aug-2015
Struttura molto confortevole, immersa in un bellissimo giardino tropicale e ricca di ottimi ristoranti. Servizio top. Spiaggia un po' piccola, raggiungibile via funicolare o trenino ( 3 minuti) e purtroppo frequentata anche da esterni ( normativa spagnola).da non perdere beach restaurant gestito da Gabriele ( ottimo manager )
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

5 star

Posted 16-Aug-2015
5 star hotel with facilities. Staff super attentive and see to your every need. superior quality rooms. Beach 5 mins away. A very luxurious holiday, would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Superbe hôtel, mais rien autour

Posted 09-Aug-2015
Tres bel hôtel, tres belles prestations. Rien à faire autour par contre. Avons le sentiment d'être catalogué "client de seconde classe" quand on evoque Expedia à l'accueil.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Excellent hotel and great selection of restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller from tenerife

Es un hotel espectacular

Posted 23-Jun-2015
Pros: Todo y el personal es su gran fuerte, su mayor valor.
Cons: Por decir algo , limpiar la zona delante donde aparcan los buggies en la zona del ascensor a la playa.
Location: Perfectas para quien quiere descansar ,desconectar ,jugar al golf y q conduzca.
Un hotel al q recomendar .es precioso ,el personal muy muy agradable y siempre ayudando, las instalaciones fantásticas y los jardines muy bien cuidados.Espectacular
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jun-2015
I went along to a 3 day conference and found the hotel and facilities to be first rate.
5 out of 5
Recommended
for Everyone
by A verified traveller from D

Heaven on Earth

Posted 02-Jun-2015
Loved the high standards of cleanliness everywhere in the hotel,grounds and beach.Its the best i have seen to date.The other major factor was the friendliness of the staff.You would be hard pushed to find a better group wherever you went.Really enjoyed my break.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great Hotel - excellent tennis facilities

Posted 26-May-2015
Pros: Large comfortable room with a king size bed as standard. Excellent Japanese restaurant with again very helpful staff. Great tennis court facilities.
Cons: Training of the staff re cocktails as they varied hugely from delicious to sickly for the same drink.
Location: Went out to a lovely restaurant called Marsala in San Juan - delicious food. Second best meal of the holiday, first being Kubuki the Japanese
Very help staff, mostly young interns so all very keen - couldn't do enough for you, which makes a nice change from the sometimes snooty five star hotel staff.