Ratings based on 343 Verified Reviews

3.9 out of 5
69% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

incredibly thin walls

Posted 29-Jan-2017
Pros: location and views and staff
Cons: replace paper mache walls with some sound proofing
Could hear everything in adjacent rooms, above and in hallway. Incredibly thin walls between rooms. Very hard to get a sound sleep because every time neighbor did anything, even brew coffee, it was very loud
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jan-2017
Great service. Great location. Great vacation. Great service. Great location. Great vacation. Great service. Great location. Great vacation.
4out of 5
Recommended
for Everyone
by A verified traveller from Sao Paulo, Brasil

Posted 28-Dec-2016
Hotel é ótimo, tem uma vista linda para as montanhas. Bem localizado e as pessoas são muito gentis. É ski in & out. Minha observação vai para o tapete do quarto que poderia estar mais novo e o colchão da cama que era bastante velho.
5out of 5
Recommended
for Everyone
by A verified traveller from Scottsdale, AZ

excellent services

Posted 27-Dec-2016
Pros: ski storage and spa
Cons: n/a
Location: it's very central near everything needed for skiers
a group of staffs at the front gate offer helps at arrival and departure (giving bottles of water too!). the staffs at ski storage department know the party's name and schedule. they set the skis out perfectly when we were ready to get on the slopes, and kept our gears inside dry before we left. excellent and excellent services! will come back and stay here again. the spa area is another highlight of this hotel, with friendly staffs, pools, water slide, Jacuzzi hot tubs, steam and sauna rooms, and even beautiful men's and women's rooms:)
1out of 5
by A verified traveller

Awful

Posted 20-Dec-2016
Upgraded room has cheap light fixtures, dark, only one outlet in bedroom that is hard to use, small mom smart Tv with outlet exposed above it. Spa is featured but women's Luca not in use for several weeks. Then hotel sold out the only restaurant they have to a wedding party and refused to serve wine or food to guests. So had to leave in below zero weather. Outrageous.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
5out of 5
by A verified traveller

Best of Telluride

Posted 14-Oct-2016 on Hotels
Fantastic place, the pool was outstanding
4out of 5
by A verified traveller

Posted 09-Oct-2016 on Hotels
Stay was great! Everyone was very friendly and helpful. Would stay here again!
3out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with great views of Telluride.

Posted 06-Oct-2016
The hotel says it's pet friendly with a $75 charge. The definition of pet friendly is very vague...after reading the hotel instructions, you really couldn't do anything with your pet. The staff was pleasant but not very friendly. The room was clean, far away from going out to take your pet for potty breaks. The bed was the most uncomfortable we've had in a hotel. We decided to shorten our stay because we weren't sleeping well at all. There was only 1 restaurant and when we wanted to get a take out since we couldn't leave our pet alone, it was closed for a party. There was no room service and that was very disappointing. The one reason for recommending this hotel is that the autumn colors are so spectacular and if you get a room facing the views of the golf course in the fall, it's worth going to.
5out of 5
by A verified traveller

Wonderful hotel, very fair price.

Posted 04-Oct-2016 on Hotels
Beautiful hotel with great rooms and service. Very fair price. Couldn't have been happier with my stay.