Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
70% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Very convenient, next to the skiing. Perfect !

Posted 04-Apr-2016
Food was excellent!beautiful views! Staff was friendly and helpful. Most things were within walking distance. Lovely stay
5 out of 5
by A verified traveller from florida

Spring break

Posted 28-Mar-2016
Pros: It is a true ski in and out. The pool and spa were great! Everyone is very nice and accommodating.
Cons: The only issue I had was a request for a wake up call for the day I was leaving. This request was never met. Luckily, I woke up on my own.
Location: Location is perfect and near shops and restaurants.
We stayed here in 2009 when it was under different management, but our experience this time was just as great and couldn't ask for more.
4 out of 5
by A verified traveller from San Francisco

A great hotel if you're skiing in Telluride

Posted 25-Feb-2016
Location: It is about a 10 minute walk to the free gondola, which takes you down to the town of Telluride. The scenery is spectacular.
This hotel is truly ski-in, ski out. A special run takes you right up to the hotel's ski valet, and right back out to the slopes when you're ready to start skiing again. There is a huge spa, the largest in Colorado, so big I got lost in it. The hotel is well maintained, an electrician responded quickly when I complained about a defective wall outlet. The room was very comfortable. On the negative side, expedia said my valet parking would be free. It was not. Room service wasn't that great, the food was almost cold when it arrived.
2 out of 5
by A verified traveller

Only thing great about hotel is ski valet

Posted 20-Feb-2016
Ski valet was only part of hotel that hustled . Room service took forever and it took forever for them to pick up phone
3 out of 5
by Valerie from Portland

Nice but tired

Posted 17-Feb-2016 on Hotels
Hotel was nice but need updating. Very convenient to telluride and mountain village. Great service and staff.
2 out of 5
by A verified traveller

Great mountain location, but way over-priced.

Posted 16-Feb-2016
Pros- good location with ski in and ski out access. Friendly car and ski valet attendants. Nice fire pits and good views. Cons- we did not get the room we booked- front desk was not accommodating. We ended up in a pet room- dirty and loud with a lousy mattress. There was a power outage during our stay- pool and hot tub were out of service. No hot water or lights in the room. This hotel made No offer for reduced rate or future stay voucher. All we got was some free food handouts. Restaurant was overpriced with OK food. Overall it was not a good experience for over $350 per night.
4 out of 5
by Jenifer from Scottsdale

Posted 16-Feb-2016 on Hotels
Valet service was excellent. Front desk provided a quiet room. Spa was wonderful. Housekeeping was remiss 1 at night did not change sheets or robes or replenish towels- but rectified 2nd night. Ski valet was a wonderful luxury. Palmyra happy hour great, burger great. Lovely fire every night great views from deck. Excellent stay all in all! Great improvements here!
4 out of 5
by Carlos from rio de janeiro

hotel grande e excelente

Posted 13-Feb-2016 on Hotels
segunda vez que me hospedei nesse otimo hotel. a arquitetura poderia estar mais a altura do local privilegiado. o serviço de valet de esquis é muito bom.
4 out of 5
by Monica

This traveller left a rating score only Posted 09-Feb-2016 on Hotels
4 out of 5
by A verified traveller from Colorado

Nice resort...avoid the restaurant

Posted 01-Feb-2016
Pros: Ski in ski out
Cons: The restaurant staff needs to get a clue
Location: Ski
The Peaks is a great ski in ski out resort in Telluride. I really liked the attentive hotel staff....the door valet and ski valet are at the top of their game. The downside is the Palmyra restaurant staff inside the hotel. We could not get any good service at all. 20 minutes to just get a drink order while at the uncrowded bar. Then...the hostess turned her back to us while we stood waiting for a table at her post for 10 minutes. The restaurant was not even full or busy. The menu offers plates for an average of $30 for dinner entrees...if you can get one. There are other places to eat within walking distance....that is what I recommend.