Search Hotels Near TeamSport Newcastle, Newcastle-upon-Tyne

"Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small. "

"Great room with river view, clean and spacious "

"Impressed with this hotel which I have been in previously for a drink and a meal on separate occasions but would now always look to stay there as opposed to other hotels in the area. "

"Clean room welcoming hotel"

"Spacious room, lovely staff. Breakfast was excellent and the location was very central!"

"We always have an amazing stay at the Marriot Gateshead. Everything is so close to where we need to be. Staff are amazing and the grandchildren love swimming in the pool every day. Would highly recommend the hotel for anyone looking to stay "

"Poor attitude from staff to a group of disabled (visually impaired) guests with no reasonable adjustments to check in process. Dogmatic jobsworth staff at reception (though to be fair notably a manager stepped in effectively later and “took ownership” to resolve some issues and find the lost bag). Bag taken by porter to a room unconnected to the group and not found for several hours after a trawl of hotel CCTV. Deposit insisted on in case we used mini bar in the room but fridge broken and empty. Double occupancy couple put in single room and vice versa. Bedroom window propped open by a mug on the window sill (on the fourth floor in a room occupied by blind person) was an accident waiting to kill someone on the pavement outside. Very noisy rooms with obviously no soundproofing. Definitely not a hotel to ever use by any group organiser. "

"Staff refused to let us store food temporarily or use the microwave, saying it was “for breakfast only.” The response was a scripted, corporate line rather than any kind of reasonable customer service. We were travelling with two children under five and simply needed to heat food for one minute in the evening... a very small, practical request that was refused on what seemed like an arbitrary rule. It wasn’t the rule itself so much as the complete lack of flexibility or common sense. Good hospitality is about helping guests, especially families, not hiding behind rigid policies for situations that would take literally one minute to accommodate. The experience left us feeling unwelcome and poorly treated."

"Hotel had no lift and put us up 2 flights of stairs I’m disabled car parking was a public car park bed was great"