Citysteps Hotels Newcastle West

Property class: 2

Choose dates to view prices

Located close to St. James' Park, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is £44
includes taxes & fees
29 Oct - 30 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

A neatly made bed with a dark headboard, a bedside table with a lamp, and a window providing natural light.

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

A modern bedroom with a bed, bedside table, TV, and a mirror.

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

A bedroom with a bed, a bedside table, a chair, a window with curtains, and a wall with a picture.

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

A hotel room with two beds, a desk, and a chair.

Standard Quad Room

7.4 out of 10
Good
(3 reviews)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

A bedroom with two beds, a desk, and a window with curtains.

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

A modern bedroom with a large bed, a bedside table, and a window.

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

A modern bedroom with two beds, a large window with curtains, a small bedside table, and a ceiling light.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room-Shared

A modern hotel room with two beds, a desk, and a chair.

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard family of 5 room

A hotel room with two beds, a desk, and a wardrobe.

Standard family of 5 room

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

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About the area

Located in Elswick, a neighbourhood in Newcastle-upon-Tyne, Citysteps Hotels Newcastle West is near a train station. St. James' Park and Bigg Market are local landmarks, and some of the area's attractions include Newcastle-upon-Tyne Discovery Museum and Life Science Centre. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or Gateshead International Stadium. Visit our Newcastle-upon-Tyne travel guide
Map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ

What's nearby

  • A traditional Chinese gate with colorful decorations and a lion statue at its base.
    Chinatown
    17 min walk - 0.9 miles
  • A stadium with a modern design, surrounded by greenery and urban infrastructure.
    St. James' Park
    19 min walk - 1.0 mile
  • A large steel bridge spanning a river with buildings and a dome structure in the background.
    University of Newcastle-upon-Tyne
    5 min drive - 1.4 miles
  • A grand neoclassical building with large columns, ornate sculptures, and a symmetrical facade.
    Newcastle-upon-Tyne Theatre Royal
    6 min drive - 1.7 miles
  • Utilita Arena Newcastle
    19 min walk - 1.1 miles

Getting around

  • St James Station
    3 min drive
  • Manors Station
    5 min drive
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive

Restaurants

  • Tipsy Cow
    15 min walk
  • Fuochi
    15 min walk
  • Greggs
    16 min walk
  • Brighton Oriental Food Store
    12 min walk
  • Greggs
    13 min walk

About this property

Citysteps Hotels Newcastle West

  • Hotel near St. James' Park
  • Close to Quayside, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
  • Smoke-free property
  • Room features
  • All guest rooms at Citysteps Hotels Newcastle West offer amenities, such as free WiFi.
  • More conveniences in all rooms include:
    • Showers and shampoo
    • 32-inch flat-screen TVs with digital channels
    • Heating and daily housekeeping

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Frequently asked questions

Is Citysteps Hotels Newcastle West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citysteps Hotels Newcastle West?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Citysteps Hotels Newcastle West on 29 Oct 2026 start from £44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citysteps Hotels Newcastle West?

This hotel doesn't offer parking.

What time is check-in at Citysteps Hotels Newcastle West?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citysteps Hotels Newcastle West?

Checkout is at 11:00 AM.

Where is Citysteps Hotels Newcastle West located?

Located in Elswick, this hotel is within 1 mi (2 km) of ISKCON Newcastle and St. James' Park. Nuns Moor Park and Newcastle-upon-Tyne Discovery Museum are also within 1 mile (2 km). St James Station is 20 minutes by foot and Central Station is 23 minutes.

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Reviews

Citysteps Hotels Newcastle West Reviews

8.2

Very good

8.8

Cleanliness

7.8

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 102 reviews
Rating 8 - Good. 27 out of 102 reviews
Rating 6 - Okay. 9 out of 102 reviews
Rating 4 - Poor. 7 out of 102 reviews
Rating 2 - Terrible. 8 out of 102 reviews

Reviews

Verified review

8/10 Good

Disliked: Property conditions & facilities
Very reasonably priced and great location close to the city centre, comfortable and quiet room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very friendly, everything we needed for our stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at Citysteps. They were helpful, polite, and welcoming at all hours. They kept the place clean and organized. I really appreciated the market for late night snacks. The only hard part was the bed. It could have been more confortable.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was only a short bus ride out of the centre of Newcastle. Whilst the area initially looked run down, the hotel deserves more than a 2 star rating. The staff were friendly and helpful and arranged a taxi for us early on the morning of our departure so we could collect our hire car at the airport. A short walk up a couple of blocks and you can enjoy some fine Persian food at the Rose Restaurant. We had a peaceful night's sleep on a comfortable bed. The shower was a bit tight, but workable.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff. 20 minute walk to downtown Newcastle but was nice to be away from the traffic. Would stay again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room lovely and clean, staff very friendly and helpful shops nearby and a lovely walk into city. No parking but parked on a side street just near the hotel. No kettle in room but free tea and coffee downstairs. Lovely place
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff were great and helpful. You get what you pay for basically. Rooms smell of smoke slightly
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
For the price this hotel was fantastic. Clean, with fresh towels, shampoo, body wash and coffee tea facilities in reception to use for free. Staff were very helpful and friendly. Location was around £6-10 in an Uber to main nightlife. We would stay here again for the price.
Reception area.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but basic. Ideal for us and felt really safe
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room spotless, staff friendpy and efficient
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bit out of the way but the room was very comfortable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean very close to many shops 12mins walk to town Centre. Regular bus services and very cheap Cab prices. Staff were very welcoming amd available onsite. Convenient shop onsite
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised for the price we payed. Staff were friendly and helpful. Nothing was to much trouble. Rooms clean and spacious. Although no tea and coffee facilities in the room. These were available in the reception area at no extra cost. I was able to park at the back of the hotel but parking is limited. Will definitely stay here again and recommend Cost of an uber was approx £6 to Newcastle town centre.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlessly clean. Staffs very professional and friendly
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is an affordable hotel for a family short stay, clean, appears to be recently refurbished, located in a muslim neighbourhood near a mosque not far from the city centre. Friendly staff. It doesn't have a parking place but they gave us a spot to leave our car overnight. It is good in general if you are looking for a cheap family room for a night or two.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately there was no accessibility for prams so not really family friendly, no lift available either. I wouldn't recommend if you have young kids. Staff was friendly and polite but our room wasn't like we expected for the price we paid to be honest, overall cleaned and tidy. The area was a little rough.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly and helpful and some of the amenities were adequate enough. However, the blind was broken above one of the beds which let in an excessive amount of light in the early hours of the morning, which was extremely unideal with a four year old and a one year old child staying. Directly outside the hotel and room were traffic lights on the busy street below, which gave a lot of traffic noise, especially when vehicles were beeping their horns at each other. Though this is not the fault of the hotel, I feel as if this could have been taken into account when accommodating a young family and that it could’ve been mentioned on the hotel listing. Lastly, a fire alarm went off at midnight, apparently due to someone smoking in their room. It took until 2am to settle both children after this. We brought this up with the hotel staff the following morning and they did apologise.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Beds are 10/10. Pillows great. Spacious. Staff friendly and helpful. Nice little shop downstairs with very reasonable prices, don’t over charge. 2nd time I’ve stayed here in 3 months. Thanks again for a brilliant stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not too far from city center. Clean. Quiet. Friendly staff.
Stayed 1 night in Oct 2025