Title: Citysteps Hotels Newcastle West Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=115490619&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citysteps Hotels Newcastle West Hotel in Newcastle-upon-Tyne, near St. James' Park ## Photo gallery for Citysteps Hotels Newcastle West ![Free WiFi, bed sheets - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/353ddac8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/87682b17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/ec2aec4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/1ec0a479.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, slippers, towels, soap - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/11d253f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to St. James' Park, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 9.2 Wonderful ## Popular amenities - Housekeeping - Free WiFi £42 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Double Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/e8d0a621.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 2 reviews ### Highlights Heating Flat-screen TV Private bathroom Digital channels Daily housekeeping - 120 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/441235c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room-Shared ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 119 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Studio ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/7072aa58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Studio ### Highlights Heating Flat-screen TV Private bathroom Digital channels Daily housekeeping - 119 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Quad Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/600037c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quad Room ### Highlights Heating Flat-screen TV Private bathroom Digital channels Daily housekeeping - 119 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Quad Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/353ddac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quad Room-Shared ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 120 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Single Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/0a6c5846.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room-Shared 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 118 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Triple Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/2fbbd616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review ### Highlights Heating Flat-screen TV Private bathroom Digital channels Daily housekeeping - 119 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Standard Twin Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/9ed566a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room-Shared 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 119 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard family of 5 room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/c1c47c40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard family of 5 room ### Highlights Heating Flat-screen TV Private bathroom Digital channels Daily housekeeping - 118 sq ft - Sleeps 5 - 5 Single Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9620000/9610700/9610649/51678ccd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Newcastle - Stephenson Quarter by IHG Newcastle-upon-Tyne - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,003 reviews £63 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Crowne-Plaza-Newcastle-Stephenson-Quarter.h9610649.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=df22ecc7-3179-4c70-8881-20fc262a229f&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/10000000/9650000/9642700/9642664/6f50a3f6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton By Hilton Newcastle Newcastle City Center - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Citysteps-Newcastle-West.h115490619.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Citysteps-Newcastle-West.h115490619.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.96851%2C-1.63999&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bSA5_G4RC0gTrLBROQ7Zc66b9Oc=) 157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ #### What's nearby - St. James' Park \- 17 min walk \- 0.9 miles - Chinatown \- 17 min walk \- 0.9 miles - Utilita Arena Newcastle \- 18 min walk \- 1.0 mile - University of Newcastle-upon-Tyne \- 5 min drive \- 1.4 miles - Newcastle-upon-Tyne Theatre Royal \- 5 min drive \- 1.4 miles #### Getting around - St James Station - 3 min drive - Manors Station - 5 min drive - Newcastle (NCL-Newcastle Intl.) - 20 min drive #### Restaurants - ‪Greggs - ‬8 min walk - ‪Komal Curry House - ‬11 min walk - ‪Persian Bite - ‬11 min walk - ‪Earthlings - The Healing Café - ‬14 min walk - ‪Fattoush - ‬8 min walk ## About this property ### Citysteps Hotels Newcastle West Hotel near St. James' Park Close to Quayside, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi. Other perks at this hotel include: - Smoke-free property Room features All guest rooms at Citysteps Hotels Newcastle West offer amenities, such as free WiFi. More conveniences in all rooms include: - Showers and shampoo - 32-inch flat-screen TVs with digital channels - Heating and daily housekeeping ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/5000000/4460000/4457800/4457779/58c61d10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kabannas Newcastle Newcastle City Center - Free WiFi - Restaurant - Breakfast available - Bar 8.0 Very good 445 reviews £52 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4457779&PinnedHotelID=4457779&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9520000/9516700/9516666/ebf83e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rooms Inn Elswick - Breakfast included - Parking included - Free WiFi - Housekeeping 8.0 Very good 1,005 reviews £41 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9516666&PinnedHotelID=9516666&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room - 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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### More - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Citysteps Newcastle West Hotel Citysteps Newcastle West Newcastle-upon-Tyne Citysteps Newcastle West Hotel Newcastle-upon-Tyne ## Frequently asked questions ### Is Citysteps Hotels Newcastle West pet-friendly? ### How much does it cost to stay at Citysteps Hotels Newcastle West? ### How much is parking at Citysteps Hotels Newcastle West? ### What time is check-in at Citysteps Hotels Newcastle West? ### What time is check-out at Citysteps Hotels Newcastle West? ### Where is Citysteps Hotels Newcastle West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Citysteps Hotels Newcastle West Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 8 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Mario 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and good shops nearby ##### Mario Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Shadrach E. 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, friendly staff and good amenities ##### Shadrach E. Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Brooke 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you! ##### Brooke Stayed 1 night in Jun 2025 ### 10/10 Excellent #### kayleigh 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort staff were lovley so helpful and very acomodating ##### kayleigh Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Sean 12 Oct 2025 Liked: Cleanliness, staff & service Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025… ##### Sean Stayed 1 night in Oct 2025 ### 8/10 Good #### Olivier 6 Jul 2025 Liked: Cleanliness, staff & service Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom. ##### Olivier Stayed 3 nights in Jun 2025 ### 8/10 Good #### Ella 29 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean. ##### Ella Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David 27 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean. ##### David Stayed 1 night in Nov 2025 ### 10/10 Excellent #### edward 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place, will recommend to anyone ##### edward Stayed 1 night in May 2025 ### 10/10 Excellent #### Shadrach E. 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️ ##### Shadrach E. Stayed 1 night in Aug 2025 ### 2/10 Terrible #### John 12 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Dirty room nice staff The woman was very nice showing us the room however the room itself was dirty ##### John Stayed 1 night in Jul 2025 ### 8/10 Good #### Eduard 24 Nov 2025 Liked: Cleanliness Kamer is gedateerd maar prima schoon verblijf voor dit geld. Personeel is zeer behulpzaam en vriendelijk. ##### Eduard Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Kurtis 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities class ##### Kurtis Stayed 1 night in Nov 2025 ### 10/10 Excellent #### lucy 23 Aug 2025 ##### lucy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Barry 22 Aug 2025 ##### Barry Stayed 1 night in Aug 2025 ### 8/10 Good #### Melissa 11 Jul 2025 ##### Melissa Stayed 1 night in Jul 2025 ### 8/10 Good #### Patrick 3 Jul 2025 Liked: Staff & service ##### Patrick Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Samuel 11 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Samuel Stayed 3 nights in Jun 2025