Title: Citysteps Hotels Newcastle West Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=115490619&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citysteps Hotels Newcastle West ## Photo gallery for Citysteps Hotels Newcastle West ![Free WiFi, bed sheets - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/353ddac8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/87682b17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/ec2aec4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/1ec0a479.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, slippers, towels, soap - Citysteps Hotels Newcastle West (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/11d253f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to St. James' Park, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Housekeeping £43 includes taxes & fees 15 Mar - 16 Mar ## Room options ### Check availability for these dates Tonight [Mar 13 - Mar 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 14 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Double Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/e8d0a621.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 3 reviews ### Highlights Heating Flat-screen TV Separate bedroom Private bathroom Digital channels Daily housekeeping - 120 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/441235c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room-Shared ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 119 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Studio ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/7072aa58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Studio ### Highlights Heating Flat-screen TV Private bathroom Digital channels Daily housekeeping - 119 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Quad Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/600037c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quad Room ### Highlights Heating Flat-screen TV Separate bedroom Private bathroom Digital channels Daily housekeeping - 119 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Quad Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/353ddac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quad Room-Shared ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 120 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Single Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/0a6c5846.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room-Shared 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 118 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Triple Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/2fbbd616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review ### Highlights Heating Flat-screen TV Separate bedroom Private bathroom Digital channels Daily housekeeping - 119 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Standard Twin Room-Shared ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/9ed566a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room-Shared 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Digital channels Daily housekeeping - 119 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard family of 5 room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/c1c47c40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard family of 5 room ### Highlights Heating Flat-screen TV Separate bedroom Private bathroom Digital channels Daily housekeeping - 118 sq ft - 1 bedroom - Sleeps 5 - 5 Single Beds ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/3000/2920/97254ebc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott Newcastle Gateshead Gateshead - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 649 reviews £63 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Newcastle-Gateshead-Marriott-Hotel-Metrocentre.h2920.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=32193438-e3ac-4e4b-be94-f7a283f9e818&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523300/523217/2386240b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Copthorne Hotel Newcastle Newcastle-upon-Tyne - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 952 reviews £83 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-INNSIDE-By-Melia-Newcastle.h57872512.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=32193438-e3ac-4e4b-be94-f7a283f9e818&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Citysteps-Newcastle-West.h115490619.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Citysteps-Newcastle-West.h115490619.Hotel-Information) ## About the area Located in Elswick, a neighbourhood in Newcastle-upon-Tyne, Citysteps Hotels Newcastle West is near a train station. St. James' Park and Bigg Market are local landmarks, and some of the area's attractions include Newcastle-upon-Tyne Discovery Museum and Great North Museum-Hancock. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or Gateshead International Stadium. [Visit our Newcastle-upon-Tyne travel guide](https://www.expedia.co.uk/Newcastle-Upon-Tyne.dx6084526) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.96851%2C-1.63999&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bSA5_G4RC0gTrLBROQ7Zc66b9Oc=) 157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ ### What's nearby - ![Leazes Park showing a lake or waterhole](https://images.trvl-media.com/place/553248621532494643/4197f507-2b9f-4902-b87c-864a89801f26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Leazes Park 14 min walk \- 0.8 miles - ![St. James\' Park showing modern architecture and a city](https://images.trvl-media.com/place/6079501/36056334-aa49-409f-8a12-c29b751a0c8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. James' Park 17 min walk \- 0.9 miles - ![Chinatown featuring heritage elements](https://images.trvl-media.com/place/3000662806/440f2ffe-c9a8-40a7-aadb-064ba16b86e8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chinatown 17 min walk \- 0.9 miles - ![Night time Bridge Shot](https://images.trvl-media.com/place/3000662800/d0fbd544-6940-4287-b20b-c530ec50e1f3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Newcastle-upon-Tyne 5 min drive \- 1.4 miles - Utilita Arena Newcastle 18 min walk \- 1.0 mile ### Getting around - Monument Station 3 min drive - Manors Station 5 min drive - Newcastle (NCL-Newcastle Intl.) 20 min drive ### Restaurants - Komal Curry House 11 min walk - Greggs 8 min walk - Moulin Rouge 14 min walk - Fattoush 8 min walk - Persian Bite 11 min walk ## About this property ### Citysteps Hotels Newcastle West Hotel near St. James' Park Close to Quayside, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi. Other perks at this hotel include: - Smoke-free property Room features All guest rooms at Citysteps Hotels Newcastle West offer amenities, such as free WiFi. More conveniences in all rooms include: - Showers and shampoo - 32-inch flat-screen TVs with digital channels - Heating and daily housekeeping ## Similar properties ![Breakfast and dinner served, Asian cuisine](https://images.trvl-media.com/lodging/1000000/910000/902100/902021/b5216678.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cairn Hotel Newcastle Jesmond Jesmond - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.8 Good 1,010 reviews £44 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=902021&PinnedHotelID=902021&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9110000/9106400/9106352/29f5b151.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### easyHotel Newcastle Newcastle-upon-Tyne - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 1,005 reviews £27 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=9106352&PinnedHotelID=9106352&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9520000/9516700/9516666/ebf83e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rooms Inn Elswick - 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No on-site parking available ### Conveniences - Limited-hour front desk ### Guest services - Change of towels on request - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### More - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Citysteps Newcastle West Hotel Citysteps Newcastle West Newcastle-upon-Tyne Citysteps Newcastle West Hotel Newcastle-upon-Tyne ## Frequently asked questions ### Is Citysteps Hotels Newcastle West pet-friendly? ### How much does it cost to stay at Citysteps Hotels Newcastle West? ### How much is parking at Citysteps Hotels Newcastle West? ### What time is check-in at Citysteps Hotels Newcastle West? ### What time is check-out at Citysteps Hotels Newcastle West? ### Where is Citysteps Hotels Newcastle West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Citysteps Hotels Newcastle West Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 22 8 - Good 13 6 - Okay 2 4 - Poor 2 2 - Terrible 2 ## Reviews ### 8/10 Good #### Andrew 11 Dec 2025 Liked: Cleanliness, staff & service, amenities Bit out of the way but the room was very comfortable ##### Andrew Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Shadrach E. 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, friendly staff and good amenities ##### Shadrach E. Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mario 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and good shops nearby ##### Mario Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Brooke 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you! ##### Brooke Stayed 1 night in Jun 2025 ### 10/10 Excellent #### kayleigh 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort staff were lovley so helpful and very acomodating ##### kayleigh Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ana 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, not too far from city center. Clean. Quiet. Friendly staff. ##### Ana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Daniel 10 Dec 2025 Liked: Cleanliness, staff & service For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints. ##### Daniel Stayed 1 night in Dec 2025 ### 8/10 Good #### Olivier 6 Jul 2025 Liked: Cleanliness, staff & service Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom. ##### Olivier Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sean 12 Oct 2025 Liked: Cleanliness, staff & service Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025… ##### Sean Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Olusegun 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room spotlessly clean. Staffs very professional and friendly ##### Olusegun Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Sean 7 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room very clean. Beds are 10/10\. Pillows great. Spacious. Staff friendly and helpful. Nice little shop downstairs with very reasonable prices, don’t over charge. 2nd time I’ve stayed here in 3 months. Thanks again for a brilliant stay. ##### Sean Stayed 1 night in Feb 2026 ### 8/10 Good #### Ella 29 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean. ##### Ella Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David 27 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean. ##### David Stayed 1 night in Nov 2025 ### 8/10 Good #### Paul 1 Nov 2025 Liked: Cleanliness, staff & service, amenities Room clean easy access to centre for local transport. ##### Paul Stayed 1 night in Oct 2025 ### 10/10 Excellent #### edward 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place, will recommend to anyone ##### edward Stayed 1 night in May 2025 ### 8/10 Good #### Steve 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As a solo traveller who uses reasonable priced accommodation on a regular bases this is a new venue for me in Newcastle and was not disappointed. Less than a 25 min walk from the train station, it does everything on the tin. Room was small and effective, no noise so a decent couple of nights sleep. Plus point for football fans, it's a short hop and a jump to St James Park too. Finally, I will say that the staff were first class in every aspect So for a midweek stop-off this was absolutely ideal. ##### Steve Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Shadrach E. 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️ ##### Shadrach E. Stayed 1 night in Aug 2025 ### 2/10 Terrible #### John 12 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Dirty room nice staff The woman was very nice showing us the room however the room itself was dirty ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### neil 13 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet Clean very close to many shops 12mins walk to town Centre. Regular bus services and very cheap Cab prices. Staff were very welcoming amd available onsite. Convenient shop onsite ##### neil Stayed 3 nights in Mar 2026 ### 10/10 Excellent #### Anup 4 Dec 2025 Liked: Cleanliness, staff & service, amenities yes ##### Anup Stayed 1 night in Dec 2025 ### 8/10 Good #### Eduard 24 Nov 2025 Liked: Cleanliness Kamer is gedateerd maar prima schoon verblijf voor dit geld. Personeel is zeer behulpzaam en vriendelijk. ##### Eduard Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Kurtis 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities class ##### Kurtis Stayed 1 night in Nov 2025 ### 10/10 Excellent #### George 2 Nov 2025 Liked: Cleanliness, staff & service, amenities Really useful little hotel! So convenient and clean! 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