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Citysteps Hotels Newcastle West

2.0 star property

Choose dates to view prices

Located close to St. James' Park, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is £45
includes taxes & fees
21 Jun - 22 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

  • 119 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

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About the area

Located in Elswick, a neighbourhood in Newcastle-upon-Tyne, Citysteps Hotels Newcastle West is near a train station. St. James' Park and Beamish Open Air Museum are notable landmarks, and if an activity is on the agenda, check out Quayside. Newcastle-upon-Tyne Discovery Museum and Great North Museum-Hancock are also worth visiting. Visit our Newcastle-upon-Tyne travel guide
Map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ

What's nearby

  • Chinatown
    Chinatown
    17 min walk - 0.9 miles
  • Leazes Park
    Leazes Park
    19 min walk - 1.0 mile
  • St. James' Park
    St. James' Park
    19 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne
    University of Newcastle-upon-Tyne
    5 min drive - 1.4 miles
  • Utilita Arena Newcastle
    19 min walk - 1.1 miles

Getting around

  • St James Station
    3 min drive
  • Manors Station
    5 min drive
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive

Restaurants

  • Persian Bite
    11 min walk
  • Fattoush
    8 min walk
  • Greggs
    8 min walk
  • Afghan Grill House
    12 min walk
  • Komal Curry House
    11 min walk

About this property

Citysteps Hotels Newcastle West

  • Hotel near St. James' Park
  • Close to Northumbria University, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
  • Smoke-free property
  • Room features
  • All guest rooms at Citysteps Hotels Newcastle West offer amenities, such as free WiFi.
  • More conveniences in all rooms include:
    • Showers and shampoo
    • 32-inch flat-screen TVs with digital channels
    • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Citysteps Hotels Newcastle West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citysteps Hotels Newcastle West?

As of 17 Jun 2026, prices found for a 1-night stay for 2 adults at Citysteps Hotels Newcastle West on 21 Jun 2026 start from £45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citysteps Hotels Newcastle West?

This hotel doesn't offer parking.

What time is check-in at Citysteps Hotels Newcastle West?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citysteps Hotels Newcastle West?

Checkout is at 11:00 AM.

Where is Citysteps Hotels Newcastle West located?

Located in Elswick, this hotel is within 1 mi (2 km) of ISKCON Newcastle and St. James' Park. Newcastle-upon-Tyne Discovery Museum and Chinatown are also within 1 mile (2 km). St James Station is 20 minutes by foot and Central Station is 23 minutes.

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Reviews

Citysteps Hotels Newcastle West Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Amenities

9.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 66 reviews
Rating 8 - Good. 23 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

Verified

8/10 Good

Dan

Liked: Staff & service, amenities
Staff were great and helpful. You get what you pay for basically. Rooms smell of smoke slightly
Stayed 1 night in Jun 2026
Verified

8/10 Good

Danni

Liked: Cleanliness, staff & service, amenities
For the price this hotel was fantastic. Clean, with fresh towels, shampoo, body wash and coffee tea facilities in reception to use for free. Staff were very helpful and friendly. Location was around £6-10 in an Uber to main nightlife. We would stay here again for the price.
Reception area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean very close to many shops 12mins walk to town Centre. Regular bus services and very cheap Cab prices. Staff were very welcoming amd available onsite. Convenient shop onsite
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
This is an affordable hotel for a family short stay, clean, appears to be recently refurbished, located in a muslim neighbourhood near a mosque not far from the city centre. Friendly staff. It doesn't have a parking place but they gave us a spot to leave our car overnight. It is good in general if you are looking for a cheap family room for a night or two.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Room spotless, staff friendpy and efficient
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Olusegun

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlessly clean. Staffs very professional and friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Bit out of the way but the room was very comfortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Beds are 10/10. Pillows great. Spacious. Staff friendly and helpful. Nice little shop downstairs with very reasonable prices, don’t over charge. 2nd time I’ve stayed here in 3 months. Thanks again for a brilliant stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not too far from city center. Clean. Quiet. Friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025…
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff lovely place / property
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised for the price we payed. Staff were friendly and helpful. Nothing was to much trouble. Rooms clean and spacious. Although no tea and coffee facilities in the room. These were available in the reception area at no extra cost. I was able to park at the back of the hotel but parking is limited. Will definitely stay here again and recommend Cost of an uber was approx £6 to Newcastle town centre.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Newcastle to visit my niece, who is at university here. This hotel is incredible value for money. Location is great, room has everything you need and the bed is so comfy! Shower was powerful, everything very clean. One bedroom wall had scuffed paint, and I would have liked a cup or glass in the room for water at night, but none of this affected my stay. For the price of the room, I absolutely cannot fault it! Friendly staff, easy check-in and check-out, well stocked little shop downstairs. 1000% would stay here again - thank you so much!
Stayed 1 night in May 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Lovely comfortable bed. Great shop across the road. Staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Andrew J

Liked: Staff & service
Corner shop next door, plus only 20 mins walk into town
Stayed 1 night in Feb 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller who uses reasonable priced accommodation on a regular bases this is a new venue for me in Newcastle and was not disappointed. Less than a 25 min walk from the train station, it does everything on the tin. Room was small and effective, no noise so a decent couple of nights sleep. Plus point for football fans, it's a short hop and a jump to St James Park too. Finally, I will say that the staff were first class in every aspect So for a midweek stop-off this was absolutely ideal.
Stayed 2 nights in Feb 2026