Superior Apartment, 3 Bedrooms, Non Smoking, Kitchen | Living area | Flat-screen TV
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Reviews of Atlas Suites And Apartments

3.5 out of 5
Atlas Suites And Apartments
49 Maunganui Road, Tauranga

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 436 reviews" "
Rating 8 - Good. 170 out of 436 reviews" "
Rating 6 - Okay. 69 out of 436 reviews" "
Rating 4 - Poor. 20 out of 436 reviews" "
Rating 2 - Terrible. 12 out of 436 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jane

Stayed 1 night in Apr 2024

6/10 Okay

Colleen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Needs bit of upgrade, bathrooms terrible and smelly tho shower had great water pressure, easy walk to town.
Stayed 1 night in Mar 2024

10/10 Excellent

Zoe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

TIMM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
easy to find, booking in and communication was easy ,wish we could book another night but they were fully booked out ,will be back,cheers
Stayed 1 night in Jan 2024

10/10 Excellent

floyd

Stayed 1 night in Jan 2024

10/10 Excellent

Armin

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Paul anthony

Stayed 2 nights in Dec 2023

8/10 Good

Bernard

Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Swaz

Disliked: Property conditions & facilities
Older apartment. Spacious. Great location. Overall given the price we were really happy. Receptionist was bubbly
Stayed 2 nights in Nov 2023

6/10 Okay

Donna

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bedroom right at front , you hear everyone coming and going outside. We could hear the neighbouring room closing drawers in kitchen.
Stayed 3 nights in Nov 2023

4/10 Poor

Paul

Stayed 1 night in Nov 2023

8/10 Good

Vivienne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spaciousness of apartment. It was clean and tidy and welcoming. Could have done with a tea towel to dry dishes, and a welcome pint of milk to go with the tea and coffee that was there. Would have liked a second pillow as opposed to a cushion on the bed. A lot of the electric sockets weren’t working!!
Stayed 1 night in Oct 2023
Response from Atlas Management on 22 Oct 2023
Hi Vivienne, Thank you for your feedback, we always appreciate hearing from guests!I have made note of the electrics not working, as we were not aware. We do supply milk capsules in the fridge for initial check in.

10/10 Excellent

Bevan

Travelled with family
Liked: Amenities, property conditions & facilities
Good spot to stay
Stayed 1 night in Oct 2023
Response from Atlas Management on 22 Oct 2023
Hi Bevan, Thank you for your kind review!

10/10 Excellent

Rozalin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice area. Easy to reach restaurants around
Stayed 2 nights in Oct 2023
Response from Atlas Management on 22 Oct 2023
Thank you for your review! We always love to hear about guest stays!

8/10 Good

Emad

Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property overall is good however on our arrival we discovered that the linen and the pillow cases were not fresh as we could see hair from the previous guests. Apart from that everything is good
Stayed 2 nights in Oct 2023
Response from Atlas Management on 22 Oct 2023
Hi Emad, Thank you for your review, rest assured this issue was addressed with the housekeeping team.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location spacious apartment. Will defineley book again.
Stayed 1 night in Sep 2023
Response from Atlas Management on 2 Oct 2023
Thank you for your kind review! We hope to see you here again!

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
will be back, easy to deal with and ideal for what we needed
Stayed 1 night in Sep 2023
Response from Atlas Management on 2 Oct 2023
Thank you for your kind review! We hope to see you here again!

8/10 Good

Warren

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Atlas Management on 2 Oct 2023
Thank you for your kind review!

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Atlas Management on 10 Sept 2023
Hi Julie, Thank you for your review. We always appreciate the feedback.

8/10 Good

Brooke

Liked: Cleanliness, property conditions & facilities
Great location! A quick walk to pilot bay, main beach or into town. Lots of great cafes close by and a playground within 100m. Had all the things needed for a family stay, full kitchen and washer dryer.
Stayed 2 nights in Aug 2023
Response from Atlas Management on 2 Sept 2023
Hi Brooke,Thank you for your kind review! We are glad you enjoyed your stay with us.

6/10 Okay

Rosalie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
A well positioned accomodation handy to hot pools, shops and restaurants.
Stayed 3 nights in Aug 2023
Response from Atlas Management on 2 Sept 2023
Hi Rosalie, Thank you for your review we always appreciate it.

8/10 Good

rachel

Travelled with family
Liked: Amenities
Conveniently located near variety of shops. Easy check in and check out. Clear instructions for unit. A few minor maintenance things that we passed on but overall good accommodation.
Stayed 2 nights in Aug 2023
Response from Atlas Management on 2 Sept 2023
Hi Rachel, Thank you for the kind review!

8/10 Good

JOHN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Handy to the bars and cafes
Stayed 3 nights in Jul 2023
Response from Atlas Management on 3 Aug 2023
Hi John, Thank you for your review!

8/10 Good

Vicki

Stayed 2 nights in Jul 2023
Response from Atlas Management on 3 Aug 2023
Hi Vicki, Thank you for your kind review, we appreciate hearing from guests.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, amenities
Good location - our apartment was in need of some refurbishment - the bed sunk in the middle and my husband investigated it to find the ridden slats in the base were all loose so he fixed what he could - there was a metal strip on top of dishwasher that was gone and looked a little unsightly but it did not affect the mechanics which was the main thing - person at reception didn’t seem to want to be there but other than that the stay was fine - loved the location the most - could walk to restaurants shopping and bars
Stayed 2 nights in Jul 2023
Response from Atlas Management on 21 Jul 2023
Hi Andrea, Thank you for the review, we appreciate hearing from guests. We will be looking into the slats on the bed.

10/10 Excellent

Lincoln

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for a long weekend stay. Well positioned locally, parking available, spacious and with ample decks to enjoy the sunshine.
Stayed 2 nights in Jul 2023
Response from Atlas Management on 21 Jul 2023
Hi Lincoln,Thank you for your kind review, we appreciate it!

8/10 Good

Anil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice and tidy, good size and amenities, staff were really friendly and helpful. Secure carpark a bonus, within walking distance to beach, cafes and restaurants.
Stayed 2 nights in Jul 2023
Response from Atlas Management on 6 Jul 2023
Hi Anil, Thank you for your kind review! We always appreciate hearing back from guests!

8/10 Good

Karl

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Atlas Management on 6 Jul 2023
Hi, Thank you for your review!

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Very comfortable, clean and spacious room. The only let down was we had to wait a long time to have a hot shower. There were six of us and only one had a hot shower. Rest of us had to wait about two hours later to have a hot shower. Other than that, everything was great.
Stayed 1 night in Jul 2023
Response from Atlas Management on 4 Jul 2023
Hi David, Thank you for your kind review, we always appreciate hearing back from guests!

10/10 Excellent

James A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay !!
Response from Atlas Management on 4 Jul 2023
Hi James, Thank you for your review! We are glad you enjoyed your stay.

8/10 Good

Warren

Travelled with family and small children
The first room we were put in was in bad shape. Walls were grubby, hole in the wall, crumbs on the table. We got moved to a different room which was much better.
Stayed 1 night in Jun 2023
Response from Atlas Management on 4 Jul 2023
Hi Warren, Thank you for your review.

10/10 Excellent

Corrina

Stayed 1 night in Jun 2023
Response from Atlas Management on 21 Jul 2023
Thank you for your kind Review

8/10 Good

TJ

Stayed 1 night in Jun 2023
Response from Atlas Management on 4 Jul 2023
Thank you for your review.

8/10 Good

Brydon

Business traveller
Liked: Cleanliness, room comfort
Very comfortable - was perfect fopr what we needed - freindly staff - the doors and locks could be better/easier to get in etc
Stayed 1 night in Jun 2023
Response from Atlas Management on 13 Jun 2023
Hi Brydon, Thank you for your kind review, we appreciate hearing from our guests!

8/10 Good

Murray

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Our stay was nice for short stay there were 6 adults staying, with the price we didnt expect to have no hot after 4 showers?????
Stayed 2 nights in Jun 2023
Response from Atlas Management on 13 Jun 2023
Hi Murray, Thank you for your kind review. Our 3 bedroom apartments do run on their own hot water systems, so there is times where the hot water is used up before it can reheat more.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were very happy with everything except the bedroom had a window into the internal of the building and the light came around the blinds. Not a show stopper, we still slept well, but we do like complete darkness when sleeping. Everything went smoothly from booking to exiting. That thing about the bedroom blinds was related to the unit we got.
Stayed 1 night in Jun 2023
Response from Atlas Management on 8 Jun 2023
Hi Simon, Thank you for your review! We will be looking into different options on the windows facing the walkways, we always appreciate knowing where we can improve!

10/10 Excellent

Kularb

Liked: Cleanliness, room comfort
Suite had everything
Great location, secure, under ground parking. These are fully functional apartments including washer & drier + a dishwasher. Next time we'll book a longer stay.
Stayed 2 nights in May 2023
Response from Atlas Management on 3 Jun 2023
Hello Kularb,Thank you for your very kind review, we hope to have you back with us again soon!

10/10 Excellent

Anthony, Totara Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Living Area was very spacious due to the open plan design. Master bedroom had plenty of room as well. Having Washing Machine & Dryer in your Accommodation was awesome, as most places you pay for it.
Stayed 2 nights in May 2023
Response from Atlas Management on 31 May 2023
Hi Anthony, Thank you for your review! We always appreciate hearing back from our guests.

6/10 Okay

Maryann

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Building & the apartments are dated-very poor ventilation, no heat-pumps or extract fan in bathroom. Old free standing electric heaters are unsafe as the only heat source.
Stayed 1 night in May 2023
Response from Atlas Management on 31 May 2023
Hi Maryann, Thank you for your review. We appreciate hearing back about where we can improve.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and friendly staff. Will stay again.
Stayed 1 night in May 2023
Response from Atlas Management on 31 May 2023
Hi Matt, Thank you for your kind review. We look forward to having you stay with us in the future.

8/10 Good

Zubaidah

Kitchen need to upgrade. Dryer not working. More portable heater.
Stayed 1 night in May 2023
Response from Atlas Management on 31 May 2023
Hi Zubaidah,Thank you for your review, we appreciate hearing what can be improved.

10/10 Excellent

Margo

Awesome location, great set up. Nice and warm in the cool - but open, sunny and airy if needed. Receptionists friendly. Helpful to have a parking spot too.
Stayed 1 night in May 2023
Response from Atlas Management on 31 May 2023
Hi Margo, Thank you for such a kind review.

8/10 Good

Ivo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall was comfortable, but ddor of the clothes dryer was broken, made the dryer unusable
Stayed 2 nights in May 2023
Response from Atlas Management on 31 May 2023
Hi Ivo,Thank you for the review. We have since had this issue fixed but appreciate you bring it to our attention.

8/10 Good

Murray

Liked: Cleanliness
I felt very safe and secure - parking and apartment. It all works well.
Stayed 1 night in May 2023
Response from Atlas Management on 31 May 2023
Hi Murray, Thank you for your kind review, we love to hear guests feel safe while staying at our property!

6/10 Okay

Gail

Stayed 2 nights in Apr 2023
Response from Atlas Management on 31 May 2023
Hi Gail, Thank you for your review.

10/10 Excellent

Leoni

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The accommodation was great, the staff friendly and helpful!
Stayed 3 nights in Apr 2023
Response from Atlas Management on 31 May 2023
Hi Leoni, Thank you for your kind review! We always like to hear back from guests.

6/10 Okay

Feolo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice. The only downside was the dog smell in the lounge which was a let down.
Stayed 1 night in Apr 2023
Response from Atlas Management on 31 May 2023
Hi Feolo, Thank you for your review. We are unsure as to why there was that smell as we do not allow pets on the property.

8/10 Good

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
The property was good and suited our needs, and in an excellent location also. The only thing that slightly ruined our enthusiasm and satisfaction was finding an unwashed (greasy) pan in the drawer and two unwashed plates (with dried on egg) hidden beneath other plates. This could have been the previous guests leaving it but cleaning staff should have picked it up. It would be good to have more rubbish bags for guests staying for a few days like we did. We would certainly come back.
Stayed 3 nights in Apr 2023
Response from Atlas Management on 31 May 2023
Hi Maria, Thank you for your review.Please know we have brought this to the attention of our cleaning crew, and are so sorry it was not picked up by them.

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location was excellent Big balcony was nice Cleanliness was lacking, apartment needed a good clean Kitchen equipment poor, one saucepan with no lid Knives needed sharpening Shower needed cleaning More cups and cutlery required Very noisy particularly in the morning Curtains in terrible state of repair It was just in need of a bit of tlc
Stayed 3 nights in Apr 2023
Response from Atlas Management on 10 Apr 2023
Thank you for your review, we always appreciate feedback from our guests, especially where we can improve or correct issues.

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Atlas Management on 10 Apr 2023
Thank you for your Review, we always appreciate feedback from our guests.