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Reviews of Grand Orzu Hotel

3 out of 5
Grand Orzu Hotel
27 Makhmud Tarobi Street, Tashkent

Reviews

6.2
Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 6 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One of the cheaper hotels in Tashkent
If you're looking for something cheap above everything else, then this isn't a bad pick. It's got a lot of faults, however. It's a long way from the centre of the city and it's a 25 to 30 minute WALK from the nearest metro station. Having said that, it's near the airport.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
nice hotel but a bit run-down
Hotel is adequate but needs a lick of paint!. Staff helpful though and they have a free baggage storage which I found useful. Pool very small but restaurant around it is nice, especially in the evening. Breakfast very good for Uzbekistan!

6/10 Okay

ChrissieG

Liked: Cleanliness, staff & service
Convenient for airport
Close to airport and many flights leave in early hours which was my reason for booking. Very helpful staff, room small but clean, very hot despite air-conditioning (no remote so had to clamber on desk to reach controls). Nice little pool and ok for short stay.

6/10 Okay

Robert, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel, but problems.
The hotel room was OK, but the internet service blocked Google Maps and a number of other common websites that I needed. The hotel website advertized laundry at US$3 per kilo on its website, and I asked for laundry at that price. After the laundry was done, I was presented with a bill at piece rates and for a considerably higher amount proportionately. The hotel refused to honor the advertized rate. Pretty disgusting. Breakfasts were OK and a bar/pool area was relaxing. There is no Metro station nearby, which was not an advantage!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
空港に近いホテル
飛行機でタシケントに向かうと到着は夜になります。グランドオルズは空港から近くバスでいけるため便利です。手頃な値段というのも○ 朝食がわりと豪華でした

6/10 Okay

Maki, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities
設備が古いが泊まるには十分
タシケント朝8時発の便に乗るために泊まりました。70ドル近くとけっこうなお値段ですが、周辺も比較的高めのホテルしか見つかりませんでした。部屋は老朽化がかなり進んだ印象ですが、シャワーの圧もそこそこあり、泊まる分には問題ない、というレベルです。 早朝は、空港までタクシーを頼んでいましたが、なぜか運転手がホテルのフロントのスタッフでした。（当時の金額で空港まで12,000スム。ちなみに空港からホテルまではかなり交渉した上で30,000スムでした。）

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Linnea, Uppsala, Sweden

Liked: Cleanliness
Rebooked us to another hotel without notice
We booked two nights at this hotel. We contacted them a couple of days before arrival to arrange a taxi from the airport and to confirm our reservation, and it turns out they had changed our reservation to another hotel. A quick online search confirmed we DID NOT want to stay at this other hotel, so we called back and they said we couldn't stay with them because they were fully booked. In the end we just showed up at the Grand Orzu and they gave us a room for the night - so apparently they did have space. The whole thing was dodgy. The first room we stayed in was a triple. The room was ok - bathroom was functional, if not fantastic or overly modern, and the two twin beds were fine. The third 'bed' was a very uncomfortable pull-out sofa. Additionally the AC was broken (it was 40 degrees that day.. AC would have been nice.) The second night we were moved to two double rooms. These were fine, although our bathroom door didn't close. The hotel itself seems reasonably safe. The wifi is good in some places, but useless in others - it depends which part of the building you are in. The staff was nice, although not overly sympathetic to broken AC and other issues. The breakfast was fine - a typical buffet of bread, cheese, veggies and melons. Overall I would say it wasn't the worst place I've ever stayed, but for the money you can get MUCH better in Tashkent. Try somewhere else. If you do book here, call to confirm you haven't been rebooked elsewhere.

8/10 Good

T. BOILLOT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bon rapport qualité/prix
Un cadre agréable et un personnel disponible

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehr Unfreundlich geht nicht
Zum Empfang ein roter Teppich - ist eigentlich nichts dagegen einzuwenden. Aber wenn schon, dann bitte nicht in diesem total verdreckten Zustand. Wir befanden uns auf einer Reise mit den Motorraedern bis nach Kirgistan und haben oft im Zelt uebernachtet. Wir sind also keine verwoehnten Touris, die verzweifelt nach irgendwelchen Maengeln Ausschau halten. Aber so nicht. Teile des Personals waren sowas von unfreundlich, haben hinter dem Ruecken der Gaeste diesen Grimasen geschnitten und ihnen sogar den Stinkefinger gezeigt. Beim Waschen wurde Waesche vertauscht und dies lapidar abestritten. Wenn es nicht sein muss, gerne nie wieder!!!!

8/10 Good

ANEMOZ

Liked: Cleanliness, staff & service, property conditions & facilities
タシケント空港やタシケント駅に近く、早朝出にも対応してくれる。
タシケントは通過点になることが多く、早朝7時ごろ発の航空便や列車便を利用される方が多いが、空港や駅にも近く、朝5時ごろから朝食サービスをしてくれる。改装して間がなく、調度品はあまり上等ではないものの新しくて十分に機能する。スタッフは英語が堪能。夜9時ごろの両替にも応じてくれた。連休中は日本人客が多く、ほとんどが次の移動に向けた通過点として利用しているようで、こちらに来て間なしの旅行者が多いとはいえ、情報交換も可能。リゾートとしてここでゆっくり滞在しするという使い方は考えにくいが、通過点としての利用価値は高い。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切、丁寧なスタッフ
スタッフはきれいな英語を話し、質問に丁寧、親切に対応してくれます。空港から（まで）は１００００スム（５ドル）程度です。

8/10 Good

Ben John, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs
Friendly staffs helps us lot of yhings including travel information. The quality of service is good, worth for the price. If I stay Tashkent again, I will choose it.

4/10 Poor

Christophe, Bruxelles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concerne le Petit Radus
Après 3 mails de confirmation, la veille du départ on m'a confirmé que l'hotel était complet et on nous a transféré au Petit Radus. Hotel qui a tout pour être bien mais entretien et accueil déplorable. Est-il commercial de rire du client lorsque le buffet du petit-déjeûner assuré jusqu'à 10h00 est vide à 9h00? Un exemple parmi d'autres.