"Minha estadia no hotel foi boa, quarto limpo, organizado, fui bem atendida na recepção. Sugiro apenas que tenha interfone no quarto para contato com a recepção e a água do chuveiro ser mais forte. No mais, dou nota 8 para o hotel. "
"Pessima experiência, nunca vi lugar tão sujo, completamente insalubre.
Quarto com as paredes completamente mofadas, a cama que seria de casal, nem poderia ser considerada para solteiros, colchão um pedaço de espuma velha, baratas por todo canto, banheiro nojento demais.
Não conseguimos ficar nem dez minutos naquele lugar, pegamos nossas coisas e saimos daquele lugar pavoroso.
Questionei o reembolso da diaria, mas nem deram resposta, porem nem fiz questão, só queria sair daquele lugar,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Extremely confusing and a huge hassle to check in. I booked on Expedia and then some other company messaged me on WhatsApp saying I need to give them my name, personal information and credit card to check in. There was no mention of any of this during the booking. So I imagine it is a scam. But they seem to have all the information about me checking in and they kept telling me on the WhatsApp that if I don’t check in through with them, I won’t be able to do it with the front desk. I called Expedia and they said that it is a scam because they don’t know anything about this. It is not mentioned in their checking system. Finally it turns out it was the hotel but they don’t approach you with the same name of the hotel. It’s a different company name and they also ask you for a security deposit which was not mentioned during the reservation. And they don’t give you any towels or toiletries other than what’s there at the moment of arrival. It is extremely hard to check in and deal with them and they don’t take care of you afterwards."
"Great view from the rooftop pool area. Parking is available, but located around the corner from hotel entrance. Shops and supermarket near by were convenient. Breakfast was good with multiple options daily. Rooms were very basic without hairdryer, shampoo, conditioner, or shower caps. Overall a good hotel downtown Vitória."
"The hotel was across from the beach and the view spectacular. The only concern was that housekeeping would leave our sheets folded on the bed and when we returned had to make our own beds. Also we have challenges with the safe but the staff were prompt to assist. The breakfast hosts were amazing and even though our Portuguese was limited they were courteous and very helpful. The most outstanding employee was our breakfast hostess who wore a hairnet and wore glasses. I can’t remember her name but she helped with ordering eggs and brought us freshly baked cheese rolls. Had a terrific smile. Coming from the Walt Disney Company in hotel management, she should be acknowledged for her magic. Thank you and we will be back"
