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Reviews of Bob W Ambassador

4 out of 5
Bob W Ambassador
8 V. Reimani, Tallinn, Harju maakond

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 62 reviews" "
Rating 8 - Good. 7 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.4/10

Cleanliness

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent for what we needed for our short stay . communication was easy through whatsap . Very clean apartment , a little on the small size . But its what we needed . Clean bedding and comfortable beds
Stayed 4 nights in May 2024

10/10 Excellent

johana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience at Bob W. Ambassador. The management team was incredibly responsive, addressing any questions or concerns I had promptly and efficiently. The cleanliness of the hotel was impeccable - from the lobby to my room, everything sparkled. I was impressed by the attention to detail throughout my stay, from the neatly arranged amenities to the personalized welcome note waiting for me in my room. It's clear that the staff take pride in their work, and it made my stay all the more enjoyable. However, it's worth mentioning that there was no elevator and we had a heavy suitcase. Despite this drawback, the management's responsiveness to any queries or needs was impressive. I'll definitely be returning to Bob W. Ambassador in the future!
Stayed 1 night in Feb 2024
Response from Bob W on 23 Feb 2024
Hi Johanna,Im glad you liked it with us and thanks for these beautiful words! I’d love to host you again in multiple cities all over Europe!Best,

10/10 Excellent

Yukimi

Great place to stay
We had a great time in Tallinn staying at Bob W. They communicated via WhatsApp very efficiently. Thank you for coming out on a Sunday when we asked for a minor help!
Stayed 4 nights in Dec 2023
Response from Bob W on 26 Dec 2023
Hi Yukimi,Thank you for your great review! :) We're thrilled to hear that you had a good experience with us and that you enjoyed your stay. We appreciate your kind words and we look forward to welcoming you back in the future. Best, Bob W.

2/10 Terrible

Adrian

Stayed 1 night in Dec 2023
Response from Bob W on 26 Dec 2023
Hi, AdrianThank you for choosing Bob W for your stay in Tallinn. My apologies your visit didnt meet your expectations. I hope you will give us a second chance next time, and I assure you we will deliver the expectations-worthy accommodation. Kind regards,Bob W

10/10 Excellent

Sebastien

Stayed 4 nights in Aug 2023
Response from Bob W on 3 Nov 2023
Dear Sebastien, thank you for the review. We hope to see you again in the future!

10/10 Excellent

Galina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Apartment is clean and has everything you need for stay. Customer service is very helpful and reliable. We stay there for 10 day and had wonderful time. Thank you Bob for your hospitality! Highly recommended
Stayed 10 nights in Sep 2023
Response from Bob W on 20 Sept 2023
Dear Galina, Thank you for your review! :) We're glad to hear that you found the apartment itself great and liked the location. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

10/10 Excellent

Anne

Two night stay
Very nicely appointed room with good amenities. Unfortunately the area is a building site right now,but once it's done the hotel will have a lot of transport options.
Stayed 2 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Anne, Thank you for your review! :) We're glad to hear that you found the apartment itself great. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

6/10 Okay

Terhi

Stayed 2 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Terhi, Thank you for your review! :) Best, Bob W.

8/10 Good

Warren

Stayed 5 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Warren, Thank you for your review! :) Best, Bob W.

8/10 Good

Jenny

Stayed 2 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Jenny, Thank you for your review! :) Best, Bob W.

6/10 Okay

Szczepan

Liked: Cleanliness
Disliked: Room comfort
Nothing special
Overall an average stay. There is no reception desk, it's just a block of flats. If your mobile phone runs out of battery, you won't even enter the building. The room was noisy during the night, as it was located on the 2nd floor and there were drunk people outside the property.
Stayed 2 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Szczepan, Thank you for your review! :) We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

10/10 Excellent

Sari

Stayed 4 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Sari, Thank you for your review! :) Best, Bob W.

8/10 Good

Ma Veronica

Stayed 5 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Ma Veronica, Thank you for your review! :) Best, Bob W.

10/10 Excellent

Georgiy

Travelled with family
Liked: Cleanliness, room comfort
Amazing apartment
We stayed 2 wonderful nights in the 2 bedroom apartment. The apartment with special touch, comfortable beds and great location. The customer service is on top of it with very quick response time. I look forward to stay here again.
Stayed 2 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Georgiy, Thank you for your review! :) We're glad to hear that you found the apartment itself great. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Basement flat on two floors. Bedrooms downstairs.
Lovely basement flat. The Bob W brand go the extra mile to ensure all needs are catered for, and can easily be contacted. The surrounding area is undergoing major transport improvements resulting in an inability to drive to the property. We had to park in the nearby shopping centre. The sat nav had problems as so many surrounding roads were.closed.
Stayed 2 nights in Jul 2023
Response from Bob W on 20 Sept 2023
Dear, Thank you for your review! :) We're glad to hear that you found the apartment itself great. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

6/10 Okay

Nick

Stayed 6 nights in Jul 2023
Response from Bob W on 20 Sept 2023
Dear Nick, Thank you for your review! :) Best, Bob W.

10/10 Excellent

Tuomas

Stayed 2 nights in Jul 2023

10/10 Excellent

Susanna

Stayed 2 nights in Jul 2023

10/10 Excellent

Matti

Stayed 2 nights in Jun 2023

10/10 Excellent

Elina

Stayed 1 night in Jun 2023

10/10 Excellent

Johan

Stayed 3 nights in Jun 2023

10/10 Excellent

Harri

Stayed 1 night in Jun 2023

10/10 Excellent

Kara

Stayed 4 nights in Jun 2023

10/10 Excellent

Jarkko

Stayed 2 nights in Jun 2023

6/10 Okay

Marko

Stayed 1 night in May 2023

10/10 Excellent

Curt Andre

Stayed 3 nights in May 2023

4/10 Poor

Jussi

Stayed 3 nights in May 2023

10/10 Excellent

Joni

Stayed 1 night in May 2023

10/10 Excellent

Antti

Stayed 1 night in May 2023

10/10 Excellent

Kåre

Stayed 2 nights in Jan 2023
Response from Bob W on 2 Feb 2023
Thank you for the lovely feedback. Hope to see you again in the future!

10/10 Excellent

Eija

Stayed 1 night in Jan 2023

10/10 Excellent

Amy

Liked: Cleanliness, room comfort
Great apartment
Lovely apartment, small but comfy and clean. About a 10/15 min walk to Old Town. A little bit noisy with trams outside if you’re a light sleeper but nothing too loud. Good communication via WhatsApp
Stayed 4 nights in Jan 2023
Response from Bob W on 23 Jan 2023
Hi Amy, thank you so much for your recent feedback! I love to read that you were able to enjoy your stay :) Hope to welcome you again soon! Best, Bob W.

10/10 Excellent

Vilja

Stayed 1 night in Jan 2023
Response from Bob W on 23 Jan 2023
Hi Vilja, thank you so much for your feedback and your recent stay in Tallinn! Hope to welcome you again soon. Best, Bob W

10/10 Excellent

Mia-Marika

Stayed 1 night in Jan 2023
Response from Bob W on 17 Jan 2023
Hi Mia-Marika, thank you so much for your feedback! Best, Bob W.

10/10 Excellent

Ngatai

Stayed 2 nights in Dec 2022
Response from Bob W on 19 Jan 2023
Hi Ngatai, thank you so much for your feedback! Hope to welcome you again soon :) Best, Bob W.

10/10 Excellent

nick

Liked: Cleanliness, room comfort
Grea location and space
Great location and a 15 min walk to explore old town. Rooms and bathroom are big and spacious. There is “no elevator” if that is an issue. As there is no reception, BOB W the owner is a WhatsApp message away and he is truly fantastic. Once you check in, you will not be receiving turn down service which wasn’t a problem for me.
Stayed 3 nights in Dec 2022
Response from Bob W on 19 Jan 2023
Hi nick, thank you so much for your great feedback! I love to heat that you were able to enjoy your stay with us! Hope to welcome you again soon. Best, Bob W.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from Bob W on 19 Jan 2023
Hi there! Thank you so much for your feedback :) Best, Bob W.

10/10 Excellent

Birgit

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Central location. Very clean and spacious apartment. Well equipped kitchen, nice bedroom with comfortable bed. Online check in was very convenient. No front desk but all questions were answered via whatsapp.
Stayed 1 night in Oct 2022

10/10 Excellent

Nubdigili

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything, easy access through codes, customer service is there for you all the time and the studio was cozy.
Stayed 1 night in Sep 2022

10/10 Excellent

Katri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful apartment with everything you need. Customer Service was reachable through WhatsApp and super fast to reply. Location was great with restaurants and shops just around the corner. I can only recommend!
Stayed 1 night in Sep 2022

10/10 Excellent

Liia

Liked: Cleanliness, amenities, property conditions & facilities
Bob W has done it again. One of the most comfortable stays of my life. The apartment had everything I personally needed: coffee machine & good coffee, toiletries, heavenly mattress, wifi, comfortable sofa and chairs. My apartment had a spacious bathroom as well. Neighbourhood has everything nearby: shopping malls, grocery stores, restaurants and lovely cafes. The Old Town is just a 10 min walk. Bob W Ambassador is definitely the place you want to visit at least once and I will be back for sure.
Stayed 1 night in Sep 2022

10/10 Excellent

Grete

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay. First, the contactless check-in is super convenient and easy. Apartment was so beautifully designed and very clean. Kitchen was fully equipped and the apartment had anything a traveler might need - fast wifi, coffee machine, comfortable bed, etc. The location is just perfect, in the heart of Tallinn, near Viru Keskus and Rotermanni. Thank you for the wonderful stay, I cannot wait to return.
Stayed 1 night in Sep 2022

2/10 Terrible

Allan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Bob W on 12 Dec 2023
Hi Allan,I'm really sorry you had such a bad stay with us! I want each of my guests to have a 5-star experience, so could you please let me know what we could do better for next time? I’d love to work on it and welcome you back sometime at one of my apartments in Amsterdam, Florence, Milan, Madrid, Helsinki, Oslo, London, multiple cities in Germany and Estonia and soon Athens too!Best,

10/10 Excellent

Marjut

Travelled with group
Liked: Cleanliness, room comfort
Tyylikäs huoneisto hyvällä sijainnilla
Todella hyvä sijainti ja huoneisto oli siisti ja moderni ja hiljainen.
Stayed 1 night in Nov 2023
Response from Bob W on 6 Dec 2023
Hi Marjut,Thank you for the kind words! We are looking to see you again!Best,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Erittäin viihtyisä ja hyvällä paikalla 👍 Pienenä miinuksena todella paksut tyynyt, jotka etenkin lapsille turhan muhkeat ja alakerran makuuhuoneen ikkuna, jossa ei ollut verhoja, jolla näkyvyyden kadulta makuuhuoneeseen olis estänyt.
Stayed 2 nights in Oct 2023
Response from Bob W on 3 Nov 2023
Dear, thank you for the review. We hope to see you again in the future!

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, room comfort
Great service
Everything working well and place is really good. A carpet and a smaller light (foot lamp) would have been a nice extra to the items.
Stayed 2 nights in Sep 2023
Response from Bob W on 20 Sept 2023
Dear Mika, Thank you for your review! :) We're glad to hear that you found the apartment itself great. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

4/10 Poor

pablo

Travelled with family
Manage your expectations
Our experience was not very satisfying as the owners had not managed our exprctations properly. 1. There were big public works just in front of the hotel, which made it ugly, noisy and difficult to access 2. There was no reception, so all was by phone 3. When we told them the room was full of flies, they told me to kill them with a newspaper 4. Place was new, but not very well thought out - sofabed was super small for two, no plugs in the dorm, lack of pegs for towels in the bath Honestly, a disappointing experience only saved by the location.
Stayed 1 night in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Pablo, Thank you for your review! :) We're glad to hear that you liked the location. Unfortunately the whole city centre is under construction right now. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

8/10 Good

Otim

Travelled with family
Liked: Cleanliness, room comfort
Väldigt fint boende.
Vi är toppennöjda med själva boendet! Men vi hade uppskattat att få information om de omfattande vägarbetena kring kvarteret som omöjliggjorde access med bil.
Stayed 5 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Otim, Thank you for your review! :) We're glad to hear that you found the apartment itself great. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.

10/10 Excellent

Merja

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Merja, Thank you for your review! :) Best, Bob W.

10/10 Excellent

Yen-Ching

Liked: Cleanliness, amenities, property conditions & facilities
Affordable price with higher and better quality and facilities. A very good location with easy access to nearby spots and transport system.
Stayed 3 nights in Aug 2023
Response from Bob W on 20 Sept 2023
Dear Yen-Ching, Thank you for your review! :) We're glad to hear that you found the apartment itself great. We appreciate your feedback and hope to host you again in the future! :) Best, Bob W.