Photo gallery

Featured image
Seasonal outdoor pool, pool umbrellas, pool loungers
View from Room
10 bedrooms, Egyptian cotton sheets, premium bedding, pillow top beds
View from Room

Guest reviews

4.3 out of 5 Excellent
237 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment


Explore the area

Popular LocationStalos Beach1 min walk
Popular LocationAgia Marina Beach2 min drive
Popular LocationKalamaki Beach2 min drive
AirportChania (CHQ-Ioannis Daskalogiannis)38 min drive

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  • Studio

    4.3/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsStudio
  • Apartment

    4/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More detailsApartment

About this area


Located in Chania, Creta Palm Hotel is connected to a shopping centre. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Platanias Beach. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Chania travel guide
View in a map
Popular Location

What's nearby

  • Stalos Beach - 1 min walk
  • Agia Marina Beach - 2 min drive
  • Kalamaki Beach - 2 min drive
  • Platanias Square - 10 min drive
  • Platanias Beach - 12 min drive

Getting around

  • AirportChania (CHQ-Ioannis Daskalogiannis) - 38 min drive


  • Main Restaurant — 1 min walk
  • Pool Bar — 1 min walk
  • Kri-Kri Restaurant - 6 min walk
  • Olivi - 20 min walk
  • Horiatiko - 20 min walk

About this property

Creta Palm Hotel

4-star hotel near the beach
At Creta Palm Hotel, hit the nearby beach, dine on-site at Main Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges. All 143 soundproofed rooms have 10 bedrooms and provide free WiFi and free wired Internet. Kitchenettes with fridges and hobs are standard, and guests will also find LCD TVs with satellite channels and balconies.
Creta Palm Hotel offers 143 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate living rooms and includes sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chania hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (EUR 3.00 per hour)

Parking and public transport

  • Free self parking
  • Free extended parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 24-hour fitness centre
  • Air hockey
  • Children's pool
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Greek
  • Russian


  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)


  • Beach towels
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities


  • Climate control (air conditioning)
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed


  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels


  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Fridge
  • Hob

Outdoor space

  • Balcony


  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Separate living room
  • Soundproofing



Check-in between 1:00 PM and 6:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 October 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: EUR 3.00 per hour (rates may vary)
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Frequently asked questions

Can I cancel my reservation for free at Creta Palm Hotel and receive a full refund?
Yes, Creta Palm Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Creta Palm Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Creta Palm Hotel have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Creta Palm Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Creta Palm Hotel?
Self-parking and extended parking are free at this property.
What time is check-in at Creta Palm Hotel?
Check-in is from 1:00 PM to 6:00 AM. Late check-in is available during limited hours.
What time is check-out at Creta Palm Hotel?
Checkout is at noon. Late checkout is available for EUR 25.00 (subject to availability).
Where is Creta Palm Hotel located?
This family-friendly Chania hotel is located on the waterfront, within 1 mi (2 km) of Stalos Beach and Agia Marina Beach. Platanias Beach and Golden Beach are also within 3 miles (5 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good quality 3 star hotel. Not sure of they have double beds as we had twins pushed together, which was a bit annoying. The food and drink are good, and the location is excellent. The room/suite is huge with all amenities you would need. Would stay here again. Suitable for couples, friends and families.
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the nicest hotels I’ve stayed in. My friend and I were lucky enough to be able to book a week long holiday to Crete in August. We were reading reviews about Creta Palm and thought that it would be a good choice of hotel. From the moment we arrived, we felt extremely welcome. The reception staff were friendly and informative. You can see straight away that all the necessary safety precautions have been taken - sanitising stations / plastic screens etc. We arrived in our room which was spotless. The linen was clean and honestly there was nothing to fault about the room. The air conditioning was free and powerful. Extra pillows and blankets in the wardrobe if needed. A safe for a fee and a large balcony. We booked a one bedroom apartment with a sea / pool view. There’s also a kitchenette with a friend and enough cutlery / glassware for a family. We booked half board and would recommend this. There was a huge choice of food for breakfast both hot and cold food. The dinner buffet also had a great selection that was delicious. The menu for each day was nicely displayed at the entrance to our apartment block. The one thing that really makes this hotel so nice is the staff. Every single of one of them were exceptional. (With a special mention for Stella in the restaurant.) If you’re looking for a relaxing get away with a friendly atmosphere that has something for everyone, Creta Palm should be top of the list. We will certainly be back. Jamie & Cathal
Stayed 6 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed 7 nights, I really liked the staff - very friendly and kind. The only thing I didn't like is that in Expedia's gallery the rooms were looking different than in what room we were actually. I really advise you to rent a car via justrentals because the hotel is around 20km from the airport, also you will want to see the most popular beaches like Elafonissi and Balos which are far from the hotel as well. :)
Stayed 7 nights in Jul 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and friendly accommodation. Basic rooms and the most comfortable beds. Nice food. Would recommend to a friend. Used it as a base for a walking/beach holiday.
Stayed 4 nights in Oct 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly and helpful staff, close to some of the best beaches in the region, conveniently close to the beautiful city of Chania.
Stayed 4 nights in Oct 2019

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