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Reviews of Kaishen Hotel

3 out of 5
Kaishen Hotel
No. 362, ZhongShan Rd., Taitung, Taitung County

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 375 reviews" "
Rating 8 - Good. 193 out of 375 reviews" "
Rating 6 - Okay. 52 out of 375 reviews" "
Rating 4 - Poor. 7 out of 375 reviews" "
Rating 2 - Terrible. 3 out of 375 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Truong Tho

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only for one night but overall the place is clean, staff are friendly and near the market so food is not a problem. Breakfast is okay not that special. Far from Taitung Station but the main bus station is near by so not an issue.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan, Rocky Mount

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Stayed 1 night in Mar 2023

10/10 Excellent

Chun Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean , comfortable
nice and cozy, in the middle of town. standard room is a bit on the small size, but still great value for money.
Stayed 2 nights in Oct 2020
Response from kaixuan on 20 Nov 2020
Thank you very much.

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from L on 13 Dec 2019
親愛的貴賓感謝您，期待未來能夠提供旅客更好的服務。

8/10 Good

k

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Response from L on 2 Jul 2019
親愛的旅客您好，謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from L on 31 May 2019
謝謝您的評論

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and comfortable
Basic but clean and comfortable and cheap. Short walk to the night food market, location midway between Train station and harbor. Bed too short
Stayed 1 night in Feb 2019
Response from Z on 6 Mar 2019
Thank you very much for your evaluation and hope to serve you again next time.

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay with basics done right
This is a no frills hotel with the basics done right, the bed and sheets are really clean. Sound insulation is not fantastic but the hotel is right smack in the most happening part of taitung. Breakfast was simple and not a big spread.
Stayed 1 night in Feb 2019
Response from L on 9 Feb 2019
Thank you for your suggestion, we will improve again.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quality hotel, reasonably priced
Well located in the centre of the old town, this is a good quality 3 star hotel, reasonably priced and helpful staff. Bathroom is large and rooms are a good size and CLEAN too. Breakfast is fine (though not outstanding), Wi-Fi is strong. Use of free bikes is great. However, like all hotels in this central part of town, it is a long way from the new train station. There is a public shuttle bus but is not especially frequent. Taxi is NT$170 or so I recall.
Stayed 2 nights in Nov 2018
Response from Y on 20 Nov 2018
Dear passengers, thank you for your appreciation, we will continue to improve, and give passengers a warmer and better service.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Y on 30 Oct 2018
親愛的旅客感謝您，期待未來能夠提供旅客更好的服務。

8/10 Good

Keenan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly centrally located with everything you would need. Breakfast was a little underwhelming, but the staff were friendly, and the hotel has bikes which can be used by guests upon request, so getting around this small city is relatively easy.
Stayed 3 nights in Oct 2018
Response from Y on 26 Oct 2018
Dear traveller, thank you very much for your comments. The breakfast section has already said that the restaurant must be improved. I am very happy to serve you. Welcome to visit again next time.

6/10 Okay

Nargis

Liked: Staff & service
Response from 訂房部 on 1 Jun 2018
親愛的貴賓您好:謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務。

8/10 Good

Kimho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel, conveniently central located
Budget priced, centrally located. Near night market and train station. Also offer free bikes.
Stayed 1 night in Feb 2018
Response from 網路客服部 on 3 Mar 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Winson Chng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
provide free transfer to railway station
front desk staff are helpful. location is good. near eateries.
Stayed 3 nights in Dec 2017
Response from 網路客服部 on 22 Jan 2018
親愛的旅客 您好 很感謝您的評論 我們相當重視旅客的住宿感受 我們有免費提供接駁服務 希望旅客善加利用 祝您 平安 順心

6/10 Okay

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Decent budget hotel in a good location
The room was small but adequate, only two electical sockets, very good internet, shower with hand held wand only, housekeeping staff were exceptional (one spoke more English than the front desk staff who spoke almost none), room was quiet, TV worked with lots of channels some English, breakfast was pretty bad (barely warm) although the breakfast staff were very pleasant, first day they had cereal but that later disappeared, I had toast and coffee, milk, orange slices. For a buck or so you can find freshly cooked eggs and pork steak at one of the local mom/pop stores. Th front desk staff were very accomodating with the assistance of Google Translate. Close to Night market and other markets - bustling area - I had a view of the night market from my window.
Stayed 7 nights in Dec 2017
Response from 網路客服部 on 22 Jan 2018
親愛的旅客 您好 很感謝您的評論 我們相當重視旅客的住宿感受 我們有免費提供接駁服務 希望旅客善加利用 祝您 平安 順心

10/10 Excellent

Teresa, seattle, washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great staff
Hotel is at very central location and close to restaurant Staff are wonderful and helpful. Breakfast is delicious. They even let us use the facility for our lunch and dinner.
Stayed 8 nights in Aug 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free bikes available for borrowing. Great way to see the area.
Response from General Manager on 20 Jan 2017
Carol先生/小姐 您好 很感謝您的寶貴評論 希望有機會能在為您服務唷 祝您新年快樂 平安 順心

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比下有餘 Better than many
位置方便，人員樂於助人，清潔度偏高，早餐不錯（有無限黑咖啡！） Good location. Helpful staff. Level of cleanliness pretty high. Good breakfast, especially for the price--also, unlimited black coffee for breakfast.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in the city
The hotel is at good location in the city near many attractions. Staff is friendly. Breakfast was decent! I would definitely recommend the hotel to others.

2/10 Terrible

yoichi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは日本語はもちろん英語も話せない。スマホの変換アプリに話せとは驚いた。 部屋のライト2箇所を消すスイッチが見つからず、降りて尋ねたら(電話では意味が通じないため)当然の如く部屋に行き、ベッドの枕を持ち上げた。その下にスイッチが2つあった。スイッチを枕で隠すような設備は初めてだ。 花蓮の大地震でスケジュール調整に手間取り遅れる由をメールしたが、遅れるなら早く連絡しろ、スタッフを24時間配置する必要がある、とのきついメールをもらった。 24時間働くスタッフは求めていない。英語ぐらい話せるプロを置いて欲しい。 周りは現地色豊かな良い地や市場がある。

10/10 Excellent

cheng-wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

成豪

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
滿意
Stayed 2 nights in Mar 2024

8/10 Good

Shinji

Travelled with partner
Liked: Cleanliness, staff & service, amenities
立地がよく、備品も揃っていた。
Stayed 1 night in Jan 2024

4/10 Poor

Shingo

Stayed 1 night in Dec 2023

8/10 Good

Kazuo

Liked: Cleanliness, staff & service
壁が薄いのか、隣のカップル客の会話が深夜まで絶えず聴こえてきた。
Stayed 2 nights in Dec 2023

10/10 Excellent

YANZHANG

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Auron

Stayed 1 night in Oct 2023

10/10 Excellent

Min Fu

Stayed 1 night in Oct 2023

10/10 Excellent

Wing fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜市、文化園區都在十分鐘腳程內，十分方便。旁邊有豆花店，值得一試。 房間整潔，舒適。
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

TSUYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所がよく、自転車も貸してくれるので、健康的に観光できます。
Stayed 1 night in Sep 2023

8/10 Good

Yayun

Stayed 1 night in Jun 2023

10/10 Excellent

Yayun

Stayed 1 night in Jun 2023

10/10 Excellent

Chingyi

Stayed 1 night in Apr 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
環境は最高。スタッフも親切。自転車も借りれて便利。防音も悪くないがエアコンの音が室内で結構大きく聞こえて気になった。
Stayed 1 night in Jul 2023

8/10 Good

美慧

Stayed 1 night in Jun 2023

10/10 Excellent

CHENG CHIH

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kokoro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

SHOU-LUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置很好，乾乾淨淨
Stayed 2 nights in Mar 2023

8/10 Good

YU HSIANG

Liked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

YI-JEN

Stayed 2 nights in Jan 2023

8/10 Good

SU HUI

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
地點方便，房型有點小
很中規中矩的房間。雙人大床房型，室內空間不會很大，化粧桌放台筆電空間都快要沒了。衛浴間雖然是乾濕分離，但淋浴的空間真的是很小。地點在熱鬧的地方，買東西跟逛街都很方便
Stayed 2 nights in Sep 2022

10/10 Excellent

YUNG

Stayed 1 night in Sep 2022

8/10 Good

??

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間雖小但是蠻舒適,離鬧區也很近很方便,櫃檯人員親切有禮。
Stayed 1 night in Aug 2022

8/10 Good

MING HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

CHEN EN

Stayed 2 nights in Aug 2022

10/10 Excellent

yen hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022