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Chanalai Hillside Resort, Karon Beach

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2 outdoor pools
2 outdoor pools
2 outdoor pools
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Overview of Chanalai Hillside Resort, Karon Beach

Chanalai Hillside Resort, Karon Beach

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
10 Patak Road, Soi 24, Karon, Phuket, 83100

Explore the area

  • Popular LocationKaron Beach9 min walk
  • Popular LocationKaron Beach Roundabout10 min walk
  • Popular LocationFreedom Beach17 min drive
  • AirportPhuket (HKT-Phuket Intl.)70 min drive

Choose dates to view prices

About this area

Karon

Located in Karon, Chanalai Hillside Resort, Karon Beach is near the beach. Chalong Temple and Promthep Cape are notable landmarks, and the area's natural beauty can be seen at Karon Beach and Patong Beach. Travelling with kids? Consider Dino Park Mini Golf and Patong Go-Kart Speedway. With scuba diving and surfing/boogie boarding nearby, you'll find plenty of adventures in the water.
Visit our Karon travel guideOpens in a new window
Map

What's nearby

  • Karon Beach - 9 min walk
  • Karon Beach Roundabout - 10 min walk
  • Kata Beach - 11 min drive
  • Freedom Beach - 17 min drive
  • Big Buddha - 36 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 70 min drive

Restaurants

  • Hillside Restaurant — 1 min walk
  • Sabaijai Cafe - 2 min walk
  • Chomtalay Restaurant At Mandarava Resort And Spa - 4 min walk
  • Angus O'Tool's Irish Pub - 8 min walk
  • Papaya Restaurant - 8 min walk

About this property

Chanalai Hillside Resort, Karon Beach

4-star, family-friendly hotel near Karon Beach
2 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 211 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
Chanalai Hillside Resort, Karon Beach offers 211 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers.

This Karon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: THB 450 for adults and THB 225 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

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Karon
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Hotel
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Free WiFi
Free WiFi
Washer and dryer
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Business-friendly
Business-friendly
4 star
4 star
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This property is a certified Thailand SHA Plus hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 2000.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: THB 2500.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 4000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2000 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 225 for children (approximately)
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort
Chanalai Hillside Resort, Karon Beach Hotel
Chanalai Hillside Resort, Karon Beach Karon
Chanalai Hillside Resort, Karon Beach Hotel Karon

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 190 out of 445 reviews
5 - Excellent 43%
Rating 4 - Good. 170 out of 445 reviews
4 - Good 38%
Rating 3 - Okay. 58 out of 445 reviews
3 - Okay 13%
Rating 2 - Poor. 22 out of 445 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 445 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
Stayed 13 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
Stayed 13 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
Stayed 3 nights in Nov 2019

5/5 Excellent

Stayed 1 night in Feb 2020