Search Hotels Near Taino Valley Tropical Park, Puerto Plata

"The check-in process needs to be better. We stood in line for over 40 min and the lobby was a madhouse. The folks behind the counter were definitely moving on island time and did not seem very enthusiastic. I think the 1st people you see make a huge impression and this needs work. The staff beyond that were great. We stayed in a room with a private pool which we appreciated because the pools were also madhouse, at one point having a foam party. The beach was lacking, dirty and not a bit inviting. It was very packed. The food at the buffet was mediocre. The Italian restaurant alright. The Mexican restaurant was the only one we said we would go back to, it was delicious. The casino looks like it's from the 80s and the disco is pretty small with nothing to it. All in all, I think this is a resort that locals may come to more. If you're traveling from outside the DR, pick a different location as this would not make a good 1st impression. I love coming to the DR and this was not a great representation of it."

"Iberostar truly delivers a top-tier resort experience. My boyfriend and I stayed for his birthday, and from start to finish, everything exceeded our expectations. The staff were consistently professional, warm, and genuinely accommodating, creating a welcoming atmosphere that made it easy to relax and enjoy every moment. Our room was spotless, with a perfectly comfortable bed and an ocean-view balcony that made each morning feel special. Waking up to that view alone was worth the trip. The food was equally impressive—both the buffet and the specialty restaurants offered exceptional quality and variety, making every meal something to look forward to and well worth the cost of our stay. A special thank you to Lucy at the concierge desk, who went above and beyond to make our visit unforgettable. She provided thoughtful recommendations, handled our reservations seamlessly, and delivered truly top-notch service throughout. The birthday surprise she arranged—a banner on our door—was such a personal and memorable touch that meant a lot to both of us. We stayed for four nights, and honestly, it still didn’t feel like enough. Iberostar set a high bar, and we’re already looking forward to our next visit."

"AMAZING staff, great food, very very clean. Plenty of activities, beautiful beach. The facilities are a little dated, but VERY well maintained. Welcoming and friendly environment. Talented entertainment staff. Just fyi, there's sometimes a towel shortage, but that's not a complaint, just an observation. There's an adult-only pool and bar."

"The condition of rooms was not perfect. We had a room with an extremely loud air conditioner, the sliding patio doors were hard to operate. The rooms were spacious, lucking an extra dresser "

"Menus was great. laundry and staff is phenomenal."

"No hubo estadia, la persona encargada de la propiedad nunca llego abrir la puerta ."

"Check in was a little difficult. They didn’t have a list of name at the gate and the gate security didn’t understand that we needed to go to the check in office. Otherwise not badThe office staff couldn’t find the reservation for a bit then another lady came and found it on the computer. After that we were all set. Very friendly people "

"Excellent host and location "

"The host was really easy to work with for this stay. When we arrived the house was clean and ready. The pool and property was well maintained. Short 7 to 10 minute drive to the Jumbo store which is a grocery store and much more. The check-in process was easy process. I will stay here again."