Title: Viva Heavens by Wyndham, A Trademark All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Heavens by Wyndham, A Trademark All Inclusive Escape to paradise where sun-kissed days meet tranquil nights Relax by the pool or indulge in world-class dining. ## Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive ![Outdoor wedding area - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/adce3760.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5c969cee-354c-4f53-b5d1-f1e6e7283bfd-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![5 restaurants, breakfast, lunch, dinner served; international cuisine - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/a6794c37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast meal - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/35eadde2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/336e84aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa Dorada Golf Course, Viva Heavens by Wyndham, A Trademark All Inclusive offers a tropical retreat with 18 holes of golf and beachfront dining. With five on-site restaurants serving international cuisine and an outdoor pool with cabanas, guests can unwind in style. Enjoy water activities like parasailing or relax at the spa for a massage or facial treatment. Guest reviews rave about the helpful staff. ## Reviews 7.4 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant £323 includes taxes & fees 6 Jan - 7 Jan ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Room Superior ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/55832bee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior 8.0 Very good 1 review - 419 sq ft - Sleeps 4 ### View all photos for Room Junior ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/dc8d7bd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Junior - 527 sq ft - Sleeps 4 ### View all photos for Bliss 1 king size bed, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/64d6732b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bliss 1 king size bed, non-smoking 7.8 Good 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 221 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Nirvana 1 King Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/786e0aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nirvana 1 King Bed 9.4 Exceptional 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 414 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Nirvana 2 queen size beds, non-smoking. ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/cefcddc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nirvana 2 queen size beds, non-smoking. 7.8 Good 32 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 414 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Amnesia 1 king size bed, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/9243d255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amnesia 1 king size bed, non-smoking 8.8 Excellent 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 522 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Amnesia 2 queen size beds, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/cbc362b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amnesia 2 queen size beds, non-smoking 7.4 Good 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 522 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/786e0aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nirvana 1 king size bed, handicapped accessible, non-smoking 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 414 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for All Together Several beds, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/9fc629c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### All Together Several beds, non-smoking ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom - 522 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Plata-Hotels-Viva-Wyndham-V-Heavens-All-Inclusive-Resort.h11936647.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Plata-Hotels-Viva-Wyndham-V-Heavens-All-Inclusive-Resort.h11936647.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.76854%2C-70.64279&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WBuHQZjeiyJMc7Qcwg-vTthsa6Q=) Playa Dorada Complex, Puerto Plata, 570000 #### What's nearby - Playa Dorada Golf Course \- 1 min walk \- 0.1 miles - Playa Dorada \- 1 min drive \- 0.2 miles - Mount Isabel de Torres \- 3 min drive \- 1.5 miles - Malecón De Puerto Plata \- 7 min drive \- 4.4 miles - Embassy of the United States Dominican Republic \- 7 min drive \- 4.6 miles #### Getting around - Puerto Plata (POP-Gregorio Luperon Intl.) - 22 min drive #### Restaurants - ‪Gran Ventana Beach Bar - ‬5 min walk - ‪El Mercado Restaurant - ‬3 min drive - ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive - ‪Restorant Italiani Sapore Di Mare - Gran Ventana Resort - ‬4 min walk - ‪Puebla 222 - ‬5 min walk ## About this property ### Viva Heavens by Wyndham, A Trademark All Inclusive Upscale all-inclusive property near Playa Dorada Golf Course Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark All Inclusive provides an adjacent golf course, a beach bar and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to spa services, such as a body wrap, a body scrub or a body treatment. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. The gym offers Pilates classes and fitness classes; other things to do include rowing/canoeing, snorkelling and kayaking. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Free self-parking - An outdoor tennis court, wedding services and multilingual staff - A 24-hour front desk, tour/ticket information and luggage storage - Guest reviews give top marks for the helpful staff Room features All 180 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes. Other amenities include: - Childcare services and free infant beds - Recycling and LED light bulbs - Bathrooms with showers and hairdryers - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Surfing/body boarding ### Land activities Cycling Fitness facilities Tennis Volleyball Tennis racquets ### Lessons/classes/games Aerobics Bartending Cooking Dancing Yoga ### Entertainment On-site entertainment and activities On-site live performances Theme parties ## Similar properties ![On the beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/24ece028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Tangerine by Wyndham, A Trademark All Inclusive Cabarete - Pool - All-inclusive - Spa - Kids’ pool 7.2 Good 1,009 reviews £277 includes taxes & fees 6 Jan - 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A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas ### Restaurants on site - Blend - Puebla 222 - Rosmarino - Sofrito - V Kitchen ### Things to do - 18-hole adjacent golf course - Beach volleyball - Beach yoga - Boat tours - Fitness classes - Gym - Kayaking - Outdoor pool - Outdoor tennis court - Pilates classes - Rowing/canoeing - Sailing - Snorkelling ### Family friendly - In-room babysitting - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Free pool cabanas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift - Tile flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Built in 2015 - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 6:00 AM to 7:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool? ### How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive? ### Is Viva Heavens by Wyndham, A Trademark All Inclusive pet-friendly? ### How much is parking at Viva Heavens by Wyndham, A Trademark All Inclusive? ### What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive? ### What time is check-out at Viva Heavens by Wyndham, A Trademark All Inclusive? ### Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark All Inclusive? ### Where is Viva Heavens by Wyndham, A Trademark All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Viva Heavens by Wyndham, A Trademark All Inclusive Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 365 8 - Good 268 6 - Okay 171 4 - Poor 96 2 - Terrible 104 ## Reviews ### 8/10 Good #### John 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again! ##### John Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Katherine 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone. ![](https://a.travel-assets.com/ugc/hotel-reviews/beb04ddd-b689-45a4-b1b1-d64863cbc50e-1766678999848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katherine Stayed 3 nights in Dec 2025 ### 4/10 Poor #### Kareem 29 Dec 2025 Liked: Cleanliness Disliked: Amenities Staff was good. No hot water in my assigned room. Noise level was high from mopeds and motorbikes. ##### Kareem Stayed 4 nights in Dec 2025 ### 8/10 Good #### Ethan Nessim 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family resort ##### Ethan Nessim Stayed 7 nights in Jun 2025 ### 8/10 Good #### Jennifer 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Entertainment was so much fun. The bar staff was excellent. Food staff at the reservations restaurants was extremely poor due to so many locals. The locals came on the weekend and were rude to staff to visitors. Ruined 3 days of my expensive vacation. ##### Jennifer Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Gregor 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service and great food. ![](https://a.travel-assets.com/ugc/hotel-reviews/6ed97ad7-f25f-4158-920e-69ebcd4eced4-1752195184754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gregor Stayed 7 nights in Jul 2025 ### 8/10 Good #### Carina 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was great ##### Carina Stayed 3 nights in Jul 2025 ### 8/10 Good #### Juan 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is very clean, good choice of meals and the staff is very attentive. ##### Juan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Mildred Ann 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very accommodating ![](https://a.travel-assets.com/ugc/hotel-reviews/735ceec2-c582-4e68-a22b-a9cb2c121c5a-1753414270452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dfe179f5-144f-46c7-b3a5-78275aded43d-1753414270224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bb2ab985-d10f-4565-b35f-cdc60a75020c-1753414269149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44753a83-afb9-43b9-bd71-59b6fc5f6ae0-1753414269903.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mildred Ann Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Roberto 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing ##### Roberto Stayed 3 nights in Jul 2025 ### 8/10 Good #### Felix 29 Jul 2025 Liked: Cleanliness, staff & service, amenities It's very peaceful ##### Felix Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Michelle 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My Family and I enjoyed our stay at viva. The staff was very nice but the food/restaurants needs improvements. ##### Michelle Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Karley 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort was exactly what I was looking for. I was looking for a small resort to take my kids on their first international trip. The staff was very friendly and helpful, lots of games and activities, and it wasn’t over crowded. Everything was clean, reservations were easy to come by, and I never had a hard time finding a good seat by the pool or the beach. ##### Karley Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Marisol 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away. ##### Marisol Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Randy 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay at the resort, the staff were friendly. ##### Randy Stayed 8 nights in Jan 2025 ### 4/10 Poor #### Catherine Yesenia 10 Dec 2025 Disliked: Cleanliness The rooms had mold almost everywhere, and it appeared they just painted over the doors to cover it up. The bathroom floor was constantly wet and slippery. The door sensor frequently shut off, causing our keycards to malfunction about half the time. We had to call staff approximately five times to gain entry, even after ensuring the key cards were kept away from magnetic devices. The buffet primarily catered to tourists, disappointing those seeking an authentic Dominican culinary experience; we only had real Dominican food one day, and even then, some dishes were absent. As a Dominican myself, I was very disappointed. This was a family trip to celebrate my birthday and wedding anniversary. While the event staff was definitely the highlight, keeping guests entertained with great shows, unfortunately, two family members became ill during our stay, making the trip less than desired. The property is not very family-friendly for small children. The pool was the only draw, but guests were allowed to smoke in and by the pool. Although the staff was great and genuinely concerned, overall, I will NOT be booking Viva Heavens in the future. ##### Catherine Yesenia Stayed 8 nights in Nov 2025 ### 6/10 Okay #### Lizette 6 Jul 2025 Disliked: Amenities, property conditions & facilities It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room. ##### Lizette Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Samantha 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation. ##### Samantha Stayed 6 nights in Apr 2025 ### 8/10 Good #### Edwin 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire staff was very nice and kind during our stay, always offering to help with everything. The food was delicious and the atmosphere was very familiar, for a trip with children it is excellent. ##### Edwin Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jeanette 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very clean and the service was excellent ##### Jeanette Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Michael 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It lacked options of things to do for everyone throughout the day. The buffet restaurant was pretty good. Lacked enough staff to provide drinks for each meal. The Mexican restaurant was pretty good. I expected more since it did require a reservation. ##### Michael Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jeanette 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back . ##### Jeanette Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### samir 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great value! Good food! ##### samir Stayed 4 nights in Mar 2025 ### 8/10 Good #### FRANKLIN 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay for 3 nights. Food and amenities were good. ##### FRANKLIN Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Maximiliana 1 Jun 2025 It is a small resort so what can you expect. Food was ok not much variety but ok. Staff was friendly. Rooms need to be updated. The best was the Dominican show I loved it. ##### Maximiliana Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Gypsophila Club Marine](https://www.expedia.co.uk/Kemer-Hotels-Amara-Club-Marine-Nature-All-Inclusive.h1981556.Hotel-Information) > > [Hotels in Aviemore](https://www.expedia.co.uk/Aviemore-Hotels.d4309.Travel-Guide-Hotels) > > [Spa Hotels in Chichester](https://www.expedia.co.uk/Chichester-Hotels-Spa-Hotels.0-0-d4600-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Buffalo](https://www.expedia.co.uk/Buffalo-Hotels.d602674.Travel-Guide-Hotels) > > [Caravan Parks Northern Spain](https://www.expedia.co.uk/Northern-Spain-Caravan-Parks.d6342394-aaCaravanParks.Travel-Guide-Accommodation) > > [5 Star Hotels in Kraków](https://www.expedia.co.uk/5Star-Krakow-Hotels.s50-0-d6035306.Travel-Guide-Filter-Hotels) > > [Iberostar Waves Costa Dorada - All Inclusive](https://www.expedia.co.uk/Puerto-Plata-Hotels-Iberostar-Costa-Dorada-All-Inclusive.h559709.Hotel-Information) > > [Hotels in Leeds City Center](https://www.expedia.co.uk/Leeds-City-Center-Leeds-Hotels.0-n6340976-0.Travel-Guide-Filter-Hotels) > > [Hotels near Sperrins](https://www.expedia.co.uk/Sperrins-Hotels.0-l553248635997949939-0.Travel-Guide-Filter-Hotels) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Sophia Boutique Hotel](https://www.expedia.co.uk/Santorini-Hotels-Sophia-Boutique-Hotel.h23319528.Hotel-Information) > > [Jasmine Palace Resort & Spa](https://www.expedia.co.uk/Hurghada-Hotels-Jasmine-Palace-Resort-Spa.h9714158.Hotel-Information) > > [Hotels near Manchester Opera House](https://www.expedia.co.uk/Manchester-Opera-House-Hotels.0-l6079177-0.Travel-Guide-Filter-Hotels) > > [Hotels in Heathfield](https://www.expedia.co.uk/Heathfield-Hotels.d182543.Travel-Guide-Hotels) > > [Rhandregynwen Hall](https://www.expedia.co.uk/Llanymynech-Hotels-Rhandregynwen-Hall.h44510909.Hotel-Information) > > [The Hoxton Paris](https://www.expedia.co.uk/Paris-Hotels-The-Hoxton-Paris.h16015733.Hotel-Information) > > [Hotels in Prague City Center](https://www.expedia.co.uk/Prague-City-Center-Prague-Hotels.0-n6278809-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Bishop's Stortford (STN) to Málaga (AGP)](https://www.expedia.co.uk/lp/flights/stn/agp/london-to-malaga) > > [Flights from Innsbruck (INN) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/inn/lhr/innsbruck-to-london) > > [British Airways Hounslow (LHR) to Tremblay-en-France (CDG) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-roissy-charles-de-gaulle/ba/lhr/cdg) ### Cars ### Packages > [Buckley Holidays](https://www.expedia.co.uk/Buckley.d3000473810.Holidays-City-Breaks) > > [Rocamadour Holidays](https://www.expedia.co.uk/Rocamadour.d5815.Holidays-City-Breaks) > > [Bahrain World Trade Center](https://www.expedia.co.uk/Bahrain-World-Trade-Center-Manama.d553248621563225641.Attraction) > > [Madurodam](https://www.expedia.co.uk/Madurodam-Scheveningen.d6064223.Attraction) ### General ---