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Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Photo gallery for Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

4 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Playa Dorada Complex, Puerto Plata, 570000

Explore the area

  • Popular LocationPlaya Dorada Golf Course1 min walk
  • Popular LocationPlaya Dorada3 min walk
  • Popular LocationFun City3 min drive
  • AirportPuerto Plata (POP-Gregorio Luperon Intl.)16 min drive

Choose dates to view prices

About this area

Puerto Plata

Located in Puerto Plata, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is next to a golf course and on the beach. Ocean World Adventure Park is a popular attraction and the area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Don't miss out on a visit to Lorilar Ranch. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golf lessons.

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 3 min walk
  • Fun City - 3 min drive
  • Lorilar Ranch - 6 min drive
  • Long Beach - 8 min drive

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 16 min drive

Restaurants

  • V Kitchen — 1 min walk
  • Blend — 1 min walk
  • Ristorante Passatore - 3 min walk
  • Green Jack - 12 min walk
  • Le Petit Francois - 3 min drive

About this property

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 180 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and coffee makers.
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers 180 forms of accommodation with minibars and a safe. 40-inch Flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour pool access
  • 18 holes of golf
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sailing
  • Shopping
  • Snorkelling
  • Hot tub
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

24-hour pool access
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
Viva Wyndham V Heavens Adults Puerto Plata

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 86 out of 294 reviews
5 - Excellent 29%
Rating 4 - Good. 102 out of 294 reviews
4 - Good 35%
Rating 3 - Okay. 55 out of 294 reviews
3 - Okay 19%
Rating 2 - Poor. 26 out of 294 reviews
2 - Poor 9%
Rating 1 - Terrible. 25 out of 294 reviews
1 - Terrible 9%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a great beach. I felt like the entertainment were kids trying to cater to grown-ups.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and children have vacationed in the Playa Dorada area for over 20 years. This resort is the best experience ever. The food was excellent and the selections over whelming! The bar tenders - especially Omar were so much fun. I enjoyed the cigar bar at night and fell in love with the bar tender -Jackie. fun nights, new friends and trading music selections together. The entertainment staff made us feel like fun loving children. Constantly some fun group activity happening. Faschita and "Black Banana" always kept us entertained. The night shows, dance shows, magic show and live acoustic concert were very entertaining.I would absolutely recommend this place and hope to return. Downers were it is a bit of a walk to the beach, but once there necessary food and drink at hand. The sea was rough and we hung at the pool mostly. That's where the action was. Pool area could really use a bathroom facility at or near the cigar bar area - just a convenience issue. Overall, this facility while small, it is comfortable and I feel UNDER RATED! Five stars from us! Steve and Moira U.S.A.
Stayed 7 nights in Mar 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
To noise, people doing noise in the hallways very late in the night and to early in the morning
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first resort, we're cruisers, so we picked an adult only for our first time. We weren't disappointed. We've enjoyed our time there.
Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020