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Reviews of Hotel Posta

3 out of 5
Hotel Posta
Via Trieste 33, Syracuse, SR

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 386 reviews" "
Rating 8 - Good. 190 out of 386 reviews" "
Rating 6 - Okay. 61 out of 386 reviews" "
Rating 4 - Poor. 8 out of 386 reviews" "
Rating 2 - Terrible. 3 out of 386 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mylena, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel near of the historical centre and restaurants , nice staff yes I recommend this hotel
Stayed 3 nights in Apr 2024
Response from William - Front Office on 20 Apr 2024
Good afternoon dear Mylena and thank you for choosing Hotel Posta, we really appreciated the time you spent for your good review, thank you very much! We are really happy to read your words because our main everyday purpose is to provide a high quality service that fulfilled our guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Our best wishes hoping to host you again very soon!Hotel Posta Customer Care Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely palazzo-style hotel
A very quaint older-style hotel right on the harbour side of the old city. Busy local tourist area, but hotel is quiet. Excellent breakfast. Local restaurants are hit-and-miss due to tourism. Try the tratorria or the Sicilian place right next door, since they are a bit off the beaten track, and I found them excellent compared with the trendy ones in the heart of Instagram Town.
Stayed 4 nights in Dec 2023
Response from William - Front Office on 8 Feb 2024
Good evening dear Guest and thank you for choosing Hotel Posta, we really appreciated the time you spent for your good review, thank you very much! Our main everyday purpose is to provide a high quality service that fulfilled our guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Our best wishes hoping to host you again very soon! Hotel Posta Customer Care Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
The staff was very helpful and friendly. Breakfast was well presented and had a large choice of different foods. All very fresh. We had a lovely room #206 a corner room with two balconies and a view of the water/harbor. An added plus there was an elevator! The hotel is in a very conveniently location making it easy to walk to sights and restaurants. Very happy to have found this “gem”.
Stayed 2 nights in Jan 2024
Response from William - Front Office on 13 Jan 2024
Good evening dear Robert and thank you for choosing Hotel Posta, we also would like to thank you for your preciuos review, much appreciated!Our main everyday purpose is to provide a high quality service that fulfilled our guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Our best wishes and a happy new year, hoping to host you again very soon! Hotel Posta Customer Service Team

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023
Response from William - Front Office on 8 Feb 2024
Good evening dear Catherine and thank you for choosing Hotel Posta, we really appreciated the time you spent for your good review, thank you very much! Our main everyday purpose is to provide a high quality service that fulfilled our guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Our best wishes hoping to host you again very soon! Hotel Posta Customer Care Team

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - staff very friendly and very easy to park for free Perfect small hotel for a stay in Ortigia
Terrace sunset
Stayed 2 nights in Nov 2023
Response from William - Front Office on 16 Nov 2023
Good evening dear Gonzalo and thank you for choosing Hotel Posta! We really appreciated the time you spent for your good review and also your beautiful pictures!Our main everyday purpose is to provide a high quality service that fulfilled our guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Best Wishes and hope to host you very soon. Hotel Posta Guest Service Team

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff; breakfast on a lovely outdoor terrace overlooking the sea and a very good breakfast. We had a room that was adjacent to Road and it was quite noisy but apartapart
Stayed 1 night in Sep 2023
Response from William - Front Office on 24 Sept 2023
Good afternoon, dear Janet and thank you for choosing Hotel Posta! We really appreciated the time you spent for your good review. Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Best Wishes and hope to host you very soon. Hotel Posta Guest Service Team

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Hotel Posta. Staff were extremely friendly and helpful, and amenities were good. Would stay again and definitely recommend the hotel to friends.
Stayed 2 nights in Jul 2023
Response from William - Front Office on 3 Aug 2023
Good afternoon, dear Linda and thank you for choosing Hotel Posta! We really appreciated the time you spent for your good review. Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Best Wishes and hope to host you very soon. Hotel Posta Guest Service Team

8/10 Good

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for one or two night stay
Lovely cool rooms in a great location. Only real negative was breakfast area was a little cramped even though the view was lovely.
Stayed 1 night in Jul 2023
Response from William - Front Office on 24 Jul 2023
Good afternoon, dear Mrs Huntley and thank you for choosing Hotel Posta! We really appreciated the time you spent for your good review. Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island. Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable time at the Hotel Posta
Loved the location, rooftop terrace, and the included breakfast each day. Staff was helpful.
Stayed 3 nights in Apr 2023
Response from William on 25 Apr 2023
Dear Todd,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

8/10 Good

MARSHA, KEY WEST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was on Ortigia Island and walkable to everything, including the train station. The room and hotel were very clean and I happened to have a sea view room with a nice little balcony on it. It was a bit too cold (March) for me to enjoy doing that, and the breakfast, which, in better weather can be eaten outside was a good international breakfast buffet. The breakfast room (inside) is small, so I suppose, during busy season there might be a seating issue, but I didn't experience that. The staff was professional and helpful. My only slight negative was that it was pretty cold in the room and there was no way to control the heat. (Generally, in Italy, you can still have heat access through the end of March.)
Stayed 3 nights in Mar 2023
Response from William on 23 Apr 2023
Dear Marsha,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

10/10 Excellent

Irene, San Ramon

Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view was spectacular, and the location was very convenient.
Response from William on 23 Apr 2023
Dear Richard,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

8/10 Good

Stephen

Stayed 3 nights in Oct 2022

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent staff and service, beautiful terrace
Stayed 1 night in Sep 2022
Response from William on 23 Apr 2023
Dear Stan,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

10/10 Excellent

Mary, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a perfect area. We can walk to all of the sites. The staff is efficient helpful and pleasant. I had asked them for 2 different requests and they were completely delightful! The hotel is older, but it is extremely well located and you staff is outstanding!
Stayed 3 nights in Sep 2022
Response from William on 23 Apr 2023
Dear Mary,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Glynnis

Stayed 2 nights in Jun 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good-value hotel. The only shortcoming is the breafzst arrangements. Good location, convenient for Ortigia's sights
Stayed 3 nights in Apr 2022
Response from William on 23 Apr 2023
Dear Anthony,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

8/10 Good

John R

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely lovely Was basic clean, that’s all I need
Stayed 2 nights in Feb 2022
Response from William on 23 Apr 2023
Dear John,Hotel Posta staff really appreciated the time you spent for your good review.Our main everyday purpose is to provide a high quality service that fulfill guests’ needs, invite them to choose us again and come back in the wonderful Ortigia Island.Best Wishes and hope to host you very soon.Hotel Posta Guest Service Team

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The place is easy to find. The staffs are friendly. The room is comfortable. The location is good.
Stayed 1 night in Nov 2021

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel very clean great staff and in a superb location
Stayed 4 nights in Oct 2021

8/10 Good

Alice

Liked: Cleanliness
Disliked: Staff & service
Great location, ok hotel, ok staff
Fantastic location. Parking off site at a cost. Clean, well kept rooms and the terrace is lovely. Rest of hotel is ok. It’s costly for the standard of hotel, but you pay for the location I guess!
Stayed 4 nights in Sep 2021

10/10 Excellent

tamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel! Great location!
I had a great stay here! Best location in the city.. lots of choices for breakfast. You preorder it for a time. I like that! Juiiana at the front desk was very helpful in many ways. I would definitely recommend hotel Posta.
Stayed 1 night in Aug 2021

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Good value. Friendly helpful staff. Good wifi Only downside in my single room was the metal framed bed, which was a bit rickety! Sea view available which was nice.
Stayed 2 nights in Oct 2020

10/10 Excellent

Linda, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service excellent. Very helpful. Location excellent for us and loved the breakfast terrace and breakfast delicious. Good value all round.
Stayed 1 night in Sep 2020

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt ställe
Mysigt ställe med perfekt läge! Rekommenderar det! God frukost och trevlig personal.
Stayed 1 night in Jan 2020

8/10 Good

Athol

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Ioanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location to discover old Ortigia. Parking is nearby- front desk will give you pay and free options. The “helper man” at the free parking is not a helper. Breakfast is good- if want an espresso, ask the staff. They have a unique sun terrace on the 2nd floor that overlooks the harbour- perfect place for a happy hour picnic. Rooms ok- tall people (above 5.2ft) beware! Staff are lovely
Stayed 1 night in Aug 2019

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central
Central location within walking distance to most things like the small Beach in the city. Clean room and helpful staff. The free parking area was full, so we had to park for 15€ / 24h in the large garage that was very close to the hotel.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Ortigia. It’s a busy area esp at night. Parking is in the public lot which is two blocks from the hotel. Nice breakfast. Also they have a laundry service which was a plus.
Stayed 2 nights in Jul 2019

8/10 Good

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no free parking
Very nice and clean room, great location, historical building, good breakfast, and a nice front desk staff. Although there is no free parking in the hotel. The only free parking spots are around the fountain square and they are all occupied.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
An old historical hotel with great view of the sea
Hotel Posta is an old hotel with beautiful sea view. We enjoyed the stay even if we had to climb one floor up as the lift only serves the 1st floor (those with heavy luggage might prefer to request rooms on the 1st floor but then the view will be different) Internet and TV didn’t work that well.
Stayed 2 nights in Mar 2019

8/10 Good

UStraveler, WA, us

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. Hotel doesn't have parking, but there are free parking near by.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Nurit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, poor breakfast.
The location is perfect, the staff at the reception was nice and efficient. breakfast was exceptionally poor.
Stayed 1 night in Oct 2018

8/10 Good

John, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff. Arranged a taxi to the Catania airport for me. As I was leaving before breakfast, they made up a packed breakfast for me the night before.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located on the island of Ortigia. Plenty of restaurants nearby.
Stayed 7 nights in Sep 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Posta, an excellent choice.
What we most liked about our stay at Hotel Posta is that it met our expectations, which were based on previous reviews and information provided by the hotel. Our room was on the ground floor and overlooked a side street. There was some noise fromthe street, but nothing too intrusive. As expected, our bathroom was small but contained nice toiletries, hairdryer and good towels. Our bedroom was comfortable, with adequate light by which to read. The breakfast terrace was attractive and the cook/server was helpful and friendly. Breakfast was excellent, especially the daily homemade cakes. We loved the location of the hotel - just over the bridge onto Ortigia. We got off the bus at the central bus point and literally walked straight down Via Umberto I, turning left into Via Trieste. The hotel is close to the sea, the fish market, the fruit and veg market and has excellent restaurants close by. Importantly, reception is staffed when one needs it, and there is plenty of tourist information. One can walk Ortigia from here. Should I return to Ortigia I will stay here again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Undersized hotel at great location
If there is one word to describe the hotel, it will be "undersized." The room was small; the bathroom was tiny; the breakfast was too small for all the guests. But its location was great, and its staff was very friendly and helpful.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay there ..
Good hotel in a good location. Good value for money
Stayed 2 nights in Feb 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Very clean rooms, excellent hot water pressure, decent breakfast.
Stayed 1 night in Jan 2018

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, accomodating staff
Luca was very nice and very accomodating. There were several issues that came up because the booking site we used was not updated,but Luca did his best to meet our needs.
Stayed 1 night in Sep 2017