COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Grande Albergo Alfeo

Photo gallery

Featured image
Down duvets, memory-foam beds, minibar, in-room safe
Down duvets, memory-foam beds, minibar, in-room safe
View from Room
Down duvets, memory-foam beds, minibar, in-room safe
VIP Access

Grande Albergo Alfeo

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPorto Piccolo8 min walk
    Popular LocationLungomare di Ortigia9 min walk
    Popular LocationTeatro dei Pupi14 min walk
    AirportCatania (CTA-Fontanarossa)46 min drive

Choose dates to view prices

About this area

Syracuse

Located in Syracuse, Grande Albergo Alfeo is in the city centre and near the beach. Fontane Bianche Beach and Spiaggetta di Aretusa reflect the area's natural beauty and area attractions include Lungomare di Ortigia and Arkimedeion Museum. Hypogeum of Cathedral Square and Technopark Archimedes are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling.
Popular Location

What's nearby

  • Temple of Apollo - 7 min walk
  • Porto Piccolo - 8 min walk
  • Porta Marina - 9 min walk
  • Lungomare di Ortigia - 9 min walk
  • Teatro dei Pupi - 14 min walk

Getting around

  • Syracuse Station - 9 min walk
  • Catania (CTA-Fontanarossa) - 46 min drive

Restaurants

  • La Spigola - 3 min walk
  • Il Tiranno - 3 min walk
  • Anima Sicula - 3 min walk
  • Le 7 Spezie - 4 min walk
  • L'Ufficio - 4 min walk

About this property

Grande Albergo Alfeo

Art Deco Syracuse hotel in Santa Lucia, near Greek Theatre of Syracuse
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. All 39 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include minibars and room service.
Grande Albergo Alfeo offers 39 forms of accommodation with minibars and a safe. This individually decorated accommodation includes desks. Memory foam beds feature down comforters. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Syracuse hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free off-site parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 8 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Memory-foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Safe
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 8 for adults and EUR 8 for children (approximately)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Grande Albergo Alfeo
Grande Albergo Alfeo Hotel
Grande Albergo Alfeo Hotel Syracuse
Grande Albergo Alfeo Syracuse
Grande Albergo Alfeo Sicily/Syracuse, Italy
Grande Albergo Alfeo Hotel
Grande Albergo Alfeo Syracuse
Grande Albergo Alfeo Hotel Syracuse

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 229 out of 497 reviews
5 - Excellent 46%
Rating 4 - Good. 205 out of 497 reviews
4 - Good 41%
Rating 3 - Okay. 41 out of 497 reviews
3 - Okay 8%
Rating 2 - Poor. 18 out of 497 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 497 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not recommended
The room was quite old looking, and there was no hot water. Food at the restaurant was terrible and same could be said for breakfast. The hotel needs to undergo a major renovation to regain its appeal (the position and the building are actually good). The staff was very nice and helpful
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2nd stay, same unhelpful staff
started the stay with an argument at reception as our bed allocation was wrong (1 king instead of 2 beds for friends). Instead of seeking a solution silently the receptionist just said, we dont have 2 beds available. This wasn't the case as i stood my ground and miraculously a bedroom appeared. Hotels.com are partially to blame as all 4 hotels on my visit didnt have the correct information. Despite this, some training in the art of customer service wouldnt go a miss with this receptionist.
Stayed 1 night in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service
Good location in a otherwise easy city to handle. Friendly, otherwise efficient front desk staff that ignored my complaints about my neighbor's clothesline in his balcony (I guess in Siracuse is a behavior tollerated in a four stars hotel) Spartian breakfast served by a team of waiters working like a swiss clock. Clean rooms. Quiet neighborhood with plenty of tourist traps posing as bars, restaurants and stores
Stayed 7 nights in Sep 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
pleasant stay
Really nice hotel in a good location, comfortable bed, nice room, and shower. Reception could do with some customer service training however
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020