Title: Gran Bretagna Boutique Hotel Ortigia Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Bretagna Boutique Hotel Ortigia Colonial hotel with free breakfast and coffee shop/cafe ![Superior Room, Balcony | Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/bea4c457.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room | Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/cd14efb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, Balcony | Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/d165b343.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/60cba36f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/ac69ecf9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Ortigia, Gran Bretagna Boutique Hotel Ortigia welcomes visitors with a breakfast buffet and in-room WiFi. Guests can explore the nearby Lungomare di Ortigia, recharge at the coffee shop, or discover a good read in the library. 8.2 Very good ## Popular amenities - - Bar - Room service - Housekeeping - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Standard Room | Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/cd14efb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Hairdryer Bidet Private bathroom - 269 sq ft - Sleeps 1 - 1 Double Bed ![Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/97318cf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Hairdryer Bidet Private bathroom - 322 sq ft - Sea view - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![Classic Room | Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/215f3141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Hairdryer Bidet Private bathroom - 269 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Gran-Bretagna-Boutique-Hotel-Ortigia.h2540095.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Gran-Bretagna-Boutique-Hotel-Ortigia.h2540095.Hotel-Information) ## About the area Located in Ortigia, a neighbourhood in Syracuse, Gran Bretagna Boutique Hotel Ortigia is near the airport and near the beach. Arkimedeion Museum and Teatro dei Pupi are cultural highlights, and some of the area's activities can be experienced at Lungomare di Ortigia and Porta Marina. Museum of the Sea of Syracuse and Technopark Archimedes are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours. [Visit our Syracuse travel guide](https://www.expedia.co.uk/Syracuse.dx4912) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.06308%2C15.29194&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_YpMWmxX10Vfm03PIWMoMEvHzTQ=) Via Savoia, 21, Ortigia, Syracuse, SR, 96100 ### What's nearby - Cathedral of Syracuse - 5 min walk - 0.3 miles - Piazza del Duomo - 5 min walk - 0.3 miles - Lungomare di Ortigia - 5 min walk - 0.3 miles - Porto Piccolo - 12 min walk - 0.7 miles - Archaeological Park of Neapolis - 3 min drive - 1.4 miles ### Getting around - Syracuse Station - 16 min walk - Catania (CTA-Fontanarossa) - 48 min drive ### Restaurants - ‪Viola Espressobar - ‬1 min walk - ‪Sicily - ‬1 min walk - ‪Caffè Apollo - ‬1 min walk - ‪La Tavernetta Uno da Simone - ‬2 min walk - ‪Boats - ‬2 min walk ## About this property ### Gran Bretagna Boutique Hotel Ortigia Hotel near Lungomare di Ortigia Take advantage of free continental breakfast, a coffee shop/cafe and a library at Gran Bretagna Boutique Hotel Ortigia. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - A free cruise shuttle, ATM/banking services and a front desk safe - Tour/ticket information, concierge services and luggage storage - Smoke-free property and coffee/tea in reception Room features All guest rooms at Gran Bretagna Boutique Hotel Ortigia offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with cable channels - Heating, daily housekeeping and phones ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/3000000/2700000/2692900/2692832/fcb5d184.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domus Mariae Albergo Ortigia - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 317 reviews £162 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2692832&PinnedHotelID=2692832&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/19000000/18710000/18704100/18704044/266affcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lanterne Magiche Ortigia Ortigia - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 164 reviews £136 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=18704044&PinnedHotelID=18704044&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2920000/2917200/2917137/85b2c46a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gargallo Ortigia - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 131 reviews £89 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2917137&PinnedHotelID=2917137&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/110000000/109090000/109087400/109087329/9a2e90c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maniace Boutique Hotel Ortigia UNA Esperienze Ortigia - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 10 Exceptional 42 reviews £182 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=109087329&PinnedHotelID=109087329&HadPinnedHotel=true®ionId=-1&adults=2) ![Marina](https://images.trvl-media.com/lodging/3000000/2540000/2539800/2539747/452ccadd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domus Mariae Benessere Ortigia - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 225 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2539747&PinnedHotelID=2539747&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, 1 Queen Bed, Terrace, City View | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853072/97a50ba0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo del Sale Ortigia - Pet-friendly - Free WiFi - Air conditioning - Parking available 9.2 Wonderful 47 reviews £133 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=4853072&PinnedHotelID=4853072&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily cooked-to-order breakfast ](https://images.trvl-media.com/lodging/1000000/920000/917800/917761/235f3413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posta Ortigia - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 445 reviews £88 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=917761&PinnedHotelID=917761&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2980000/2974800/2974756/2465bcdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grande Albergo Alfeo Santa Lucia - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 646 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2974756&PinnedHotelID=2974756&HadPinnedHotel=true®ionId=-1&adults=2) ![Jetted bathtub](https://images.trvl-media.com/lodging/43000000/42130000/42122700/42122671/ad56c2ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Salomone Ortigia - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 17 reviews £119 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=42122671&PinnedHotelID=42122671&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/117000000/116370000/116367600/116367567/958c04fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elsa d'Ortigia - I TRE ARCHI Ortigia - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 10 Exceptional 4 reviews £89 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=116367567&PinnedHotelID=116367567&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 15 per day) - 24-hour return airport shuttle on request for a surcharge - Free 24-hour train station pick-up and drop-off shuttle - Bus station shuttle (surcharge) - Free cruise terminal shuttle ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - Library ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 steps to reach entrance - Front entrance ramp - Tile flooring in public areas - Upper floors accessible by stairs only ### More - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - 1:00 PM Front desk staffed during limited hours If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 5.00 per person, per night - An effective city/local tax rate of 4.00 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 130 per vehicle (return, maximum occupancy 4) - Nearby parking fee: EUR 15 per day (2133 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A car is recommended for transport to and from this property ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Gran Bretagna Syracuse Gran Bretagna Hotel Gran Bretagna Hotel Syracuse Gran Bretagna Syracuse Gran Bretagna Hotel Sicily/Syracuse Italy Gran Bretagna Hotel Gran Bretagna Gran Bretagna Ortigia Syracuse Gran Bretagna Boutique Hotel Ortigia Hotel Gran Bretagna Boutique Hotel Ortigia Syracuse Gran Bretagna Boutique Hotel Ortigia Hotel Syracuse ## Frequently asked questions ### Is Gran Bretagna Boutique Hotel Ortigia pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Gran Bretagna Boutique Hotel Ortigia? > Check-in start time: 1:00 PM; check-in end time: 6:00 PM. ### What time is check-out at Gran Bretagna Boutique Hotel Ortigia? > Checkout is at 10:00 AM. ### Does Gran Bretagna Boutique Hotel Ortigia provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 130 per vehicle applies. ### Where is Gran Bretagna Boutique Hotel Ortigia located? > Located in Ortigia, this hotel is within a 5-minute walk of Temple of Apollo and Lungomare di Ortigia. Porta Marina and Ionian Sea are just steps away. Syracuse Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gran Bretagna Boutique Hotel Ortigia Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 25 8 - Good 7 6 - Okay 3 4 - Poor 6 2 - Terrible 2 ### 10/10 Excellent #### james 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I will stay again ##### james Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Vahak 4 Sept 2025 This hotel canceled our booking - made at least 4 months in advance - and booked another hotel, Gargallo, in Ortigia. While the cancelation was unpleasant, hotel Gargallo truned out to be a very nice and convenient stay for us. Therefore, I am unable to rate Gran Bretagna Hotel, as we didn't get to stay there, due to cancellation of our booking. ##### Vahak Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Emilia 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good so far ##### Emilia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Victoria A 1 Nov 2024 Great location for visiting Ortigia with a great staff ##### Victoria A Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Sharon 26 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful boutique hotel in a premiere location - just a few minutes walk from the bridges of Ortigia, the Temple of Apollo, and the large outdoor market. The staff is incredible. Francesca arranged car pick-ups, gave us maps of the island and suggestions on what to visit, and walked with us to the box office so we could use her resident discount to buy tickets for a Greek play at the amphitheater! She, along with all her colleagues, were incredibly warm and hospitable. We were sad to say goodbye to them when it was time to leave. We also loved having a glass of cold, freshly squeezed orange juice at the bar after a day of walking. ##### Sharon Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Carmel 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran Bretagna is Grand! Extremely professional staff and in amazing location. ##### Carmel Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Joseph 13 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable room, welcoming staff and excellent breakfast. We’d return. ##### Joseph Stayed 1 night in Sep 2024 ### 8/10 Good #### Mary Rose 18 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most perfect location! Ortigia is really special. Staff so helpful, room very clean. Delicious breakfast with continental fare but also scrambled eggs and bacon, and really lovely coffee. ##### Mary Rose Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Annie 26 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great central location Staff were very helpful with directions, parking, Ortigio is another limited parking, Low Emissions Zone in Italy / Sicily, so valet parking is the way to go. Recommendations of sightseeing and cafes & restaurant are spot on. ##### Annie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Pablo 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Very nice room, location and breakfast. Lovely staff. Would definitely recommend. ##### Pablo Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Chin-Hui 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owner is personally involved and attends to all detail. The hotel location is great for easy access to everything you would like in a stay. ##### Chin-Hui Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Richard 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay. We spent two night at this hotel. The location is really nice. I can’t say enough about the staff. They work flawlessly as a team and made our stay so comfortable. I wish I could write all their names in this review. Thank you for all you did for us. ##### Richard Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Jim 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A ##### Jim Stayed 3 nights in Jul 2024 ### 8/10 Good #### Susan 13 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good 3 night stay in Ortigia. This hotel was very clean and in a good location for exploring Ortigia. Not too many stairs to reach the first floor. The breakfast was very good, and the young man in charge was very helpful several times on our 3 night stay. The rooms are plain but clean and large. We enjoyed the small balcony. On weekend nights the crowd below was quite loud, but the AC mostly muffled the outdoor noise. ![](https://a.travel-assets.com/ugc/hotel-reviews/657F53F154929D7550DE2816CBD67F6BE3058C601699883638377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C08E100A6C27E3281948CA37AE293EB99CC3083F1699883648196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 3 nights in Nov 2023 ### 8/10 Good #### Lisa F 11 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large clean room and attached bath. Great albeit small shower but our first in 4 days that actually drained (yay)! Staff very nice & helpful. With an attached restaurant for drinks & snacks it’s very convenient. Only drawback is finding parking in the local lots as the parking is very difficult in the area. Be sure to download EasyPark app before you leave also as there is no on site parking at the hotel and several of the machines in the parking lots don’t work. ##### Lisa F Stayed 1 night in May 2024 ### 10/10 Excellent #### Andrew 19 Apr 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Comfortable and nice location in Ortigia Spacious and very comfortable room and bathroom, quite close to the entrance of the island, with an good location near a busy square. Excellent service by Andre at the desk who is super helpful. Breakfast was delicious and with many options, both hot and cold, and excellent coffee from Victoria who provided very attentive and warm service. We felt very welcome and the staff was the best part of this hotel. Just a few issues of concern: there is no elevator and a lot of steps to the second floor (but Andre helped us with luggage); and at nights there is a bar outside which can make a little noise until late. Parking is, like seems standard in Sicily, at a paid garage about 700m away. Overall we had a wonderful stay and would stay here next time we return. Ortigia is an excellent place to stay if visiting Syracuse. ##### Andrew Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Shawn 14 Nov 2024 15 min after we checked in, the staff came to tell us she made a mistake and we need to move to a different room. Then in the evening, there was no hot water. There was no front desk, no contact info in the room to report the issue. We had to find a number on the internet to call. Numerous calls later, a technician and a staff came. They seemed not to be able to resolve the issue. Instead asked us to move again. We asked if we could take a shower in another room which they allowed, Next morning, though we were told when checked in, the front desk would be staffed by 10:00 am and we could leave our luggage there. No one was there. We had to leave our luggage in our room with a notice, but dropped the key as told. When we came back around 11:00 to get our luggage, no one was there. After looking around, a cleaning lady opened the door for us. However, she refused to allow us to use the toilet even though the room was not cleaned. She was so rude and cold, i can’t believe she even worked in hospitality. No sympathy and no flexibility. I guess they already had our money so dont care. she should be fired!! We have never had any experience like this after traveling in so many countries and places. This hotel is really terrible! ##### Shawn Stayed 1 night in Nov 2024 ### 4/10 Poor #### Raul 12 Sept 2025 Disliked: Property conditions & facilities ##### Raul Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Kim 10 Apr 2025 Disliked: Property conditions & facilities, room comfort ##### Kim Stayed 3 nights in Mar 2025 ### 8/10 Good #### Hideaki 2 Jan 2025 Liked: Cleanliness The staff was nice and friendly. ##### Hideaki Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Eduardo 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Eduardo Stayed 4 nights in Oct 2024 ### 6/10 Okay #### Anna 11 Oct 2024 musica alta fino alle 23 ##### Anna Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Lesli 7 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Lesli Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Sami 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Sami Stayed 2 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Excelsior Palace Hotel](https://www.expedia.co.uk/Taormina-Hotels-Excelsior-Palace-Hotel.h1133775.Hotel-Information) > > [B&B Hotel Palermo Quattro Canti](https://www.expedia.co.uk/Palermo-Hotels-BB-Hotels-Hotel-Palermo-Quattro-Canti.h972880.Hotel-Information) > > [Boutique B&B Vintage](https://www.expedia.co.uk/Palermo-Hotels-Boutique-BB-Vintage.h16019726.Hotel-Information) > > [NH Catania Parco Degli Aragonesi](https://www.expedia.co.uk/Catania-Hotels-NH-Catania-Parco-Degli-Aragonesi.h906111.Hotel-Information) > > [Room of Andrea](https://www.expedia.co.uk/Trapani-Hotels-Room-Mate-Andrea-Palazzo-Platamone.h35313325.Hotel-Information) > > [Hotel Villa Esperia](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Villa-Esperia.h1144973.Hotel-Information) > > [Grand Hotel Timeo, A Belmond Hotel, Taormina](https://www.expedia.co.uk/Taormina-Hotels-Grand-Hotel-Timeo.h889634.Hotel-Information) > > [Ambasciatori Hotel](https://www.expedia.co.uk/Palermo-Hotels-Ambasciatori-Hotel.h1213189.Hotel-Information) > > [Baia Azzurra](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Baia-Azzurra.h2737239.Hotel-Information) > > [Panoramic Hotel](https://www.expedia.co.uk/Taormina-Hotels-Panoramic-Hotel.h2593343.Hotel-Information) > > [NH Palermo](https://www.expedia.co.uk/Palermo-Hotels-NH-Palermo.h17957.Hotel-Information) > > [Grand Hotel Villa Politi](https://www.expedia.co.uk/Syracuse-Hotels-Grand-Hotel-Villa-Politi.h1220650.Hotel-Information) > > [Mazzarò Sea Palace - The Leading Hotels of the World](https://www.expedia.co.uk/Taormina-Hotels-Mazzaro-Sea-Palace-VRetreats.h983846.Hotel-Information) > > [Romano Palace Luxury Hotel](https://www.expedia.co.uk/Catania-Hotels-Romano-Palace-Luxury-Hotel.h1105578.Hotel-Information) > > [Hotel Continental](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Continental.h1133655.Hotel-Information) > > [Hotel Villa Paradiso](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Villa-Paradiso.h1134809.Hotel-Information) > > [Hotel Ipanema](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Ipanema.h1248394.Hotel-Information) > > [Hotel Porta Felice & Spa](https://www.expedia.co.uk/Palermo-Hotels-Hotel-Porta-Felice.h2417797.Hotel-Information) > > [Atlantis Bay - VRetreats](https://www.expedia.co.uk/Taormina-Hotels-Atlantis-Bay-VRetreats.h985060.Hotel-Information) > > [Villa Taormina](https://www.expedia.co.uk/Taormina-Hotels-Villa-Taormina.h2530371.Hotel-Information) > > [Hotel Politeama](https://www.expedia.co.uk/Palermo-Hotels-Hotel-Politeama.h1427364.Hotel-Information) > > [Hotel Joli](https://www.expedia.co.uk/Palermo-Hotels-Hotel-Joli.h1178202.Hotel-Information) > > [Hotel Lido Mediterranee](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Lido-Mediterranee.h526009.Hotel-Information) > > [Palazzo Natoli Boutique Hotel](https://www.expedia.co.uk/Palermo-Hotels-Palazzo-Natoli-Boutique-Hotel.h26441528.Hotel-Information) > > [Grand Hotel Piazza Borsa](https://www.expedia.co.uk/Palermo-Hotels-Grand-Hotel-Piazza-Borsa.h3401456.Hotel-Information) > > [Palace Catania | UNA Esperienze](https://www.expedia.co.uk/Catania-Hotels-Palace-Catania-UNA-Esperienze.h1193988.Hotel-Information) > > [San Paolo Palace Hotel](https://www.expedia.co.uk/Palermo-Hotels-San-Paolo-Palace-Hotel.h45802.Hotel-Information) > > [San Domenico Palace, Taormina, A Four Seasons Hotel](https://www.expedia.co.uk/Taormina-Hotels-San-Domenico-Palace.h54173.Hotel-Information) > > [Itria Palace](https://www.expedia.co.uk/Ragusa-Hotels-Itria-Palace.h37893990.Hotel-Information) > > [Liberty Hotel](https://www.expedia.co.uk/Catania-Hotels-Liberty-Hotel.h1068918.Hotel-Information)