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Overview of Eureka Palace Hotel Spa Resort

Photo gallery

Featured image
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains

Eureka Palace Hotel Spa Resort

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationChurch of Borgo Vecchio42 min walk
    Popular LocationFontane Bianche Beach11 min drive
    Popular LocationGallina Beach12 min drive
    AirportSyracuse (QIC)22 min drive

Choose dates to view prices

Deluxe Room

5/5 guest room rating
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Single Bed

Deluxe Double Room Single Use

5/5 guest room rating
  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed

Classic Room

3.8/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Single Bed

Superior Double Room Single Use

5/5 guest room rating
  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed

Suite

5/5 guest room rating
  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Single Bed

Superior Room

4.3/5 guest room rating
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Single Bed

About this area

Syracuse

Located in Syracuse, Eureka Palace Hotel Spa Resort is in the business district and next to a golf course. Greek Theatre of Syracuse and Temple of Apollo are local landmarks, and some of the area's activities can be experienced at Porto Piccolo and Lungomare di Ortigia. With scuba diving, snorkelling and windsurfing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Church of Borgo Vecchio - 42 min walk
  • Cavagrande del Cassibile Nature Reserve - 8 min drive
  • Fontane Bianche Beach - 11 min drive
  • Gallina Beach - 12 min drive
  • Fanusa Beach - 13 min drive

Getting around

  • Noto Station - 20 min drive

Restaurants

  • Ristorante Panoramico — 1 min walk
  • Pizzeria Blume - 4 min drive
  • Valle di Mare Country Resort - 6 min drive
  • Malafemmina - 7 min drive
  • La Capannina da Gino - 7 min drive

About this property

Eureka Palace Hotel Spa Resort

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 106 rooms offer free WiFi, minibars and LCD TVs with digital channels. Room service, rainfall showerheads and hairdryers are among the other amenities available to guests.
Eureka Palace Hotel Spa Resort offers 106 forms of accommodation with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eureka Spa. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 18 holes of golf
  • 4 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Tennis

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station
  • Conference space (4844 square feet)
  • Meeting rooms 2

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 20 per pet, per stay
  • Crib (infant bed) fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Children under 13 years old are not allowed in the spa without adult supervision
Guests under 13 years old are not allowed in the spa

Property is also known as

Eureka Palace
Eureka Palace Hotel Spa Resort
Eureka Palace Hotel Spa Resort Syracuse
Eureka Palace Spa
Eureka Palace Spa Syracuse
Eureka Palace Hotel Spa Resort Sicily/Syracuse, Italy
Eureka Palace Spa Syracuse
Eureka Palace Hotel Spa Resort Hotel
Eureka Palace Hotel Spa Resort Syracuse
Eureka Palace Hotel Spa Resort Hotel Syracuse

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 59 out of 175 reviews
5 - Excellent 34%
Rating 4 - Good. 62 out of 175 reviews
4 - Good 35%
Rating 3 - Okay. 35 out of 175 reviews
3 - Okay 20%
Rating 2 - Poor. 12 out of 175 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 175 reviews
1 - Terrible 4%

4.1/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms great pool and spa.
Stayed 2 nights in Aug 2020

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities
hotel is ok but the surrounding roads and area are very dirty and strewn with rubbish. because of the low number of clients the hotel was "dead" .the bar downstairs was not available
Stayed 5 nights in Sep 2019

5/5 Excellent

Stayed 3 nights in Aug 2019

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice view, pool, and hot tub, but definitely not a five star hotel
Stayed 3 nights in Jul 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: - Nice clean room and bathroom - Good wi-fi connection - Plenty of free parking - Nice swimming pool - Nice air-conditioning in the room - A basic gym - enough to get a decent workout done - Helpful reception staff Con's: - You will need a car if staying at this hotel, as it's in the middle of nowhere - Breakfast quality and service was below par for a five star hotel. - The sauna and gym gets closed between 1 and 3pm. - Some of the gym equipment was showing its age
Stayed 3 nights in Jun 2019