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Overview of Wyndham Garden Suzhou

Photo gallery

Guest reviews

3.9 / 5Good
135 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationMetro Shopping Mall9 min walk
Popular LocationPingjiang Street10 min walk
Popular LocationMaster of the Nets Garden2 min drive
AirportWuxi (WUX-Shuofang)30 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds, Smoking

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room, 1 King Bed, Smoking

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Premier Room, 1 King Bed, Non Smoking

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Premier Room, 2 Single Beds, Non Smoking

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Superior Room, 1 King Bed, Non Smoking (Continental)

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Superior Room, 1 King Bed, Smoking (Continental)

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    Show details
  • Premier Room, 1 King Bed, Non Smoking (Continental)

    Room amenities

    • 517 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Premier Room, 1 King Bed, Smoking (Continental)

    Room amenities

    • 517 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Family Suite, Multiple Beds, Smoking

    Room amenities

    • 732 sq ft
    • Sleeps 4
    • 2 King Beds
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  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 732 sq ft
    • Sleeps 3
    • 1 King Bed
    Show details

About this area

Suzhou

Located in Suzhou, Wyndham Garden Suzhou is connected to a shopping centre. Suzhou Pingtan Museum and Suzhou Museum are cultural highlights, and travellers looking to shop may want to visit Metro Shopping Mall and Shantang Street. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Visit our Suzhou travel guide
Popular Location

What's nearby

  • Metro Shopping Mall - 9 min walk
  • Pingjiang Street - 10 min walk
  • Suzhou Embroidery Research Institute - 2 min drive
  • Master of the Nets Garden - 2 min drive
  • Lion Grove Garden - 2 min drive

Getting around

  • Suzhou Railway Station - 4 min drive
  • Shanghai (PVG-Pudong Intl.) - 88 min drive

Restaurants

  • ADD Restaurant — 1 min walk
  • Ding Feng Ge — 1 min walk

About this property

Wyndham Garden Suzhou

4.5-star luxury hotel connected to the convention centre in Gu Su District
2 restaurants, a health club and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a seasonal outdoor pool are on-site. All 289 rooms boast deep soaking bathtubs, and offer free WiFi and separate dining areas. Free wired Internet and separate sitting areas are standard, as are LCD TVs with satellite channels.
Wyndham Garden Suzhou offers 289 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. This accommodation offers separate dining areas. Beds feature down comforters. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily: CNY 100 per person
2 restaurants
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Arcade/game room
Health club
Seasonal outdoor pool

Family friendly

Arcade/game room
Dry-cleaning service
DVD player
In-room childcare (surcharge)
Laundry facilities
Fridge
Seasonal outdoor pool
Separate dining area

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English

Business services

Business centre
Meeting rooms
Conference space (15253 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Down comforter
Linens

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

DVD player
LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Dining room
Free bottled water
Minibar
Fridge

Outdoor space

Garden

More

Access via exterior corridors
Desk
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 100 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from July to August
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wyndham Garden Suzhou Hotel
Wyndham Garden Suzhou
Sofitel Suzhou
Suzhou Sofitel
Wyndham Garden Suzhou Hotel
Wyndham Garden Suzhou Suzhou
Wyndham Garden Suzhou Hotel Suzhou

Guest reviews

5 - Excellent
38
4 - Good
60
3 - Okay
26
2 - Mediocre
7
1 - Poor
4
3.9
Cleanliness
3.9
Service and Staff
3.4
Amenities
3.7
Property condition

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Thin walls (noise issue). I had a problem with hallway voices, voices in the next room, as well as ambient noise (bass) from nearby nightclub. With the voices from within the building, it’s almost as if the design amplified them or made them echo louder, ditto for the noise of closing doors on the rooms in my hallway. A truly terrible design for a hotel. Very little English spoken here, staff well meaning but it was hard even to check in, let alone deal with issues that came up. It shouldn’t be necessary to call the actual hotel manager in order to find someone with satisfactory English skills. Maybe I’m being unrealistic about hotels in provincial Chinese cities, though Suzhou is not exactly a small place. I had unusual problems with key card not working (electricity kept shutting off every few minutes, including once when I was in the shower) and perhaps as a related problem, the hotel safe gave me a “fail” message and would not open when I had a lot of valuables inside. Try explaining all that with only a translation app! I give hotel staff full credit for patiently trying to understand and help me out, but it was an unusually stressful and disappointing experience overall. This isn’t what international travelers/ Expedia users would expect. Noise problems aside, I’ve never encountered these issues before in years of international travel on several continents, including (on this trip) in other hotels in China.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great hotel for visiting Suzhou

    Very nicely designed hotel, especially the lobby, atrium and the main breakfast restaurant. Room also modern and comfortable. I’m very impressed and also love the location, being near the subway and plenty of eateries and shops just outside the hotel. Also even though it was in a busy area of Suzhou, noise isolation was superb!

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Sep 2019