Title: W Suzhou Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # W Suzhou ![49-inch LED TV with cable channels, TV, pay films](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/2ca3e974.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/851dcbbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine ](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/c2e669be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/e9324ab4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 1 Bedroom, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/61ea832f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury 9.2 ### Wonderful ### Elegant escape with stunning lake views Grand and fun, this property boasts a unique lobby and lounge, spacious rooms with moon-shaped accent lights, and full automated toilets. Savour the 37th-floor dining experience with stunning lake views, delectable food, and exquisite cocktails. ## Popular amenities - Bar - Pool - Spa - Breakfast available - Room service - 24/7 front desk £117 includes taxes & fees 2 Dec - 3 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/fd4b3387.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wonderful King Room, 1 King Bed, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 506 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/264f227e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wonderful Queen Room, 2 Double Beds, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 506 sq ft - City view - Sleeps 3 - 2 Double Beds ![Spectacular King Room, 1 King Bed, High Floor City View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/f11628ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spectacular King Room, 1 King Bed, High Floor City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 506 sq ft - City view - Sleeps 3 - 1 King Bed ![City view](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/4ed79347.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spectacular Queen Room, 2 Double Beds, High Floor City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 506 sq ft - City view - Sleeps 3 - 2 Double Beds ![Fabulous King Room, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/262260d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fabulous King Room, 1 King Bed, Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 560 sq ft - Lake view - Sleeps 3 - 1 King Bed ![Cool Corner Suite, 1 Bedroom, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/726aa473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cool Corner Suite, 1 Bedroom, Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 1033 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/76860109.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Bedroom, Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 1033 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Mega King Room, 1 King Bed, High Floor Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/f0ebae5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mega King Room, 1 King Bed, High Floor Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 560 sq ft - Lake view - Sleeps 3 - 1 King Bed ![Marvelous Suite, 1 Bedroom, High Floor Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/7a271af9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Marvelous Suite, 1 Bedroom, High Floor Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 1216 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Fantastic Suite, 1 Bedroom, Lake View | Living room | 49-inch LED TV with cable channels, TV, pay films](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/339048b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fantastic Suite, 1 Bedroom, Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 1216 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/2592191d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 506 sq ft - City view - Sleeps 3 - 2 Double Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/56dd145b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - 506 sq ft - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-W-Suzhou.h19127017.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-W-Suzhou.h19127017.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.31493%2C120.67569&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3Ds7Kn6GZBThD_6HibN2Dy9njg8=) Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021 #### What's nearby - Gate to the East - 4 min walk - 0.3 miles - Suzhou Center Mall - 8 min walk - 0.5 miles - Jinji Lake - 18 min walk - 1.0 mile - In City Shopping Mall - 2 min drive - 1.4 miles - Humble Administrator's Garden - 6 min drive - 4.0 miles #### Getting around - Dongfangzhimen Station - 6 min walk - Suzhou Railway Station - 18 min drive - Hongqiao International Airport (SHA) - 75 min drive #### Restaurants - ‪牛New - ‬5 min walk - ‪牛小新 - ‬5 min walk - ‪左庭右院鲜牛肉火锅 - ‬6 min walk - ‪Woobar - ‬3 min walk - ‪韓宮宴 - ‬5 min walk ## About this property ### W Suzhou Luxury hotel near Jinji Lake Located close to Suzhou Center Mall and Suzhou Culture and Arts Center, W Suzhou provides a terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in a body scrub, a hot stone massage or a body treatment. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; W Suzhou also has a garden, dry cleaning/laundry services and a bar. In addition to a conference centre, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), an electric car charging station and express check-out - A banquet hall, a 24-hour front desk and concierge services - ATM/banking services, coffee/tea in reception and free newspapers Room features All 379 individually furnished rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Recycling and LED light bulbs - Bathrooms with hydromassage showers and designer toiletries - 49-inch LED TVs with premium channels - Electric kettles, daily housekeeping and desks ## Similar properties ![1 King Premium Panoramic View | Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3850000/3849200/3849196/aff0d3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Suzhou by IHG Suzhou Industrial Park - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 167 reviews £89 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3849196&PinnedHotelID=3849196&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/4000000/3070000/3062200/3062114/a07ebe92_edited_6e94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suzhou Marriott Hotel Gusu District - Pool - Hot tub - Spa - 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Spa - Pet-friendly - Kids pool 9.6 Exceptional 28 reviews £286 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=96377332&PinnedHotelID=96377332&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/b78e4c99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Suzhou Suzhou Old Town - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 448 reviews £55 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3890000/3882000/3881937/1c2b8c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Suzhou Suzhou Industrial Park - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 217 reviews £66 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3881937&PinnedHotelID=3881937&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/37000000/36280000/36275300/36275205/f2b9cc58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Yuanqu, Suzhou Suzhou Industrial Park - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 35 reviews £87 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=36275205&PinnedHotelID=36275205&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/cddf78ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Suzhou by IHG Suzhou Industrial Park - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 163 reviews £97 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/8000000/7670000/7662000/7661925/1b310067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Suzhou Suzhou Industrial Park - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 138 reviews £85 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=7661925&PinnedHotelID=7661925&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/2081a55c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Suzhou Huqiu District - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 182 reviews £66 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - SOL37 - Su Yan - The Kitchen Table - Woobar ### Things to do - 24-hour health club - Designer stores - Fitness classes - Indoor pool - Shopping centre - Steam room - Yoga classes ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 7 meeting rooms - Conference centre (8,751 square foot of space) ### Outdoors - Garden - Terrace ### Spa - Aromatherapy - Body scrubs - Facials - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Transfer shower - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 38 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 49-inch LED TV with premium cable channels - Pay films ### Food and drink - Electric kettle - Espresso maker - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 198 per person - Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hotel W Suzhou W Suzhou Hotel W Suzhou Suzhou W Suzhou Hotel Suzhou ## Frequently asked questions ### Does W Suzhou have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at W Suzhou? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at W Suzhou on 2 Dec 2025 start from £117.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Suzhou-Hotels-W-Suzhou.h19127017.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is W Suzhou pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at W Suzhou? > Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at W Suzhou? > Checkout is at noon. ### Where is W Suzhou located? > Located in Suzhou Industrial Park, this luxury hotel is within a 15-minute walk of Suzhou Center Mall and Jinji Lake. Suzhou Culture and Arts Center and Suzhou International Expo Center are also within 3 mi (5 km). Dongfangzhimen Station is 6 minutes by foot and Ligongdi West Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## W Suzhou Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 70 8 - Good 20 6 - Okay 12 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Shu 3 Nov 2025 Excellent room and service. The location is very convenient, direct walking to Suzhou center. ##### Shu Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller 2 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou. ##### Verified traveller Stayed 2 nights in May 2024 ### 10/10 Excellent #### Tao 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Tao Stayed 2 nights in Oct 2024 ### 8/10 Good #### Pansy 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Conveyance of the location ##### Pansy Stayed 1 night in Feb 2025 ### 8/10 Good #### Ran 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out, ##### Ran Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Hei Man 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou. ##### Hei Man Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Bernie 24 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it. ##### Bernie Stayed 2 nights in Jun 2023 ### 8/10 Good #### Dashan 15 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help. ##### Dashan ### 6/10 Okay #### Mark 7 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great. ##### Mark Stayed 1 night in Nov 2023 ### 10/10 Excellent #### HYOTAK 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다. ##### HYOTAK Stayed 11 nights in Oct 2024 ### 10/10 Excellent #### peng 13 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很好，服务很周到 ##### peng Stayed 1 night in Feb 2024 ### 10/10 Excellent #### yu 30 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 还不错 ##### yu Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Chloe 13 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best breakfast Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious! ##### Chloe Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### Janet 18 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Love my stay. It was perfect. Super comfortable and clean. ##### Janet Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Verified traveller 30 Nov 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In room coffee (French press) is a mess and below expectations for such upscale hotel room ##### Verified traveller Stayed 2 nights in Nov 2020 ### 8/10 Good #### kinaster 23 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 早餐丰盛，但其他都没什么特别 ##### kinaster Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Andy 30 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### CP值很高 Very good location and very nice service ##### Andy Stayed 1 night in Jul 2020 ### 10/10 Excellent #### I-TSANG 4 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 设计感的酒店！ 位置优越，充满设计感的酒店！ ##### I-TSANG Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Sumin 3 May 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 전반적으로 만족스러웠던 W SUZHOU 직원들 너무 친절하고, 위치도 만족스럽습니다. 다른 부분들도 대부분 훌륭하다고 생각합니다. 다만 조식 레스토랑 식사가 약간 짜게 느껴졌습니다. ##### Sumin Stayed 1 night in Apr 2020 ### 10/10 Excellent #### YEOHOON 6 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 모든 면에서 만족스러운 컨디션. 피트니스와 수영장,조식,식당,룸 컨디션,어매니티 모두 만족스러웠음 ##### YEOHOON Stayed 1 night in Jan 2020 ### 10/10 Excellent #### sabrina 2 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay As usual very good ##### sabrina Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 31 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 除了第一天入住 让我等到5点半 其余还不错 ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller 29 Dec 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### 细节需要提高 酒店环境不错 也比较新 员工也很热情。但是遇到两个事情我觉得是不应该发生的。1. 入住大约是当日下午3点多4点，酒店房间没有准备好，也没有备用的其余客房可以暂时休息。在等了约两个多小时后，还没有收到前台电话。一起问，原来房间早已准备好了，前台工作人员忘记通知我们了。2. 另外一朋友结婚预定的房间也遇到同样的问题，推迟到下午近6点才顺利入住。 ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 25 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### NEBruno, From Boston loved Suzhou 18 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help. ##### NEBruno Stayed 3 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Hotels near Lyme Regis Beach](https://www.expedia.co.uk/Lyme-Regis-Beach-Hotels.0-l6092177-0.Travel-Guide-Filter-Hotels) > > [Sofitel Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Downtown.h6899004.Hotel-Information) > > [Twenty Nevern Square Hotel](https://www.expedia.co.uk/London-Hotels-Twenty-Nevern-Square-Hotel.h888586.Hotel-Information) > > [St-Alban Hotel & Spa](https://www.expedia.co.uk/La-Clusaz-Hotels-St-Alban-Hotel-Spa.h29054993.Hotel-Information) > > [Hotels in Alexandria](https://www.expedia.co.uk/Alexandria-Hotels.d55229.Travel-Guide-Hotels) > > [OYO Ivy Hotel](https://www.expedia.co.uk/Skegness-Hotels-OYO-Ivy-Hotel.h45795077.Hotel-Information) > > [The Kirkhouse Inn](https://www.expedia.co.uk/Glasgow-Hotels-The-Kirkhouse-Inn.h4478298.Hotel-Information) > > [Hôtel Mercure Paris Tour Eiffel Pont Mirabeau](https://www.expedia.co.uk/Paris-Hotels-Hotel-Mercure-Paris-Tour-Eiffel-Pont-Mirabeau.h13700.Hotel-Information) > > [Halvard Hotel](https://www.expedia.co.uk/Douglas-Hotels-Halvard-Hotel.h24145374.Hotel-Information) > > [Hotels in Russia](https://www.expedia.co.uk/Destinations-In-Russia.d153.Hotel-Destinations) > > [Villas El Gouna](https://www.expedia.co.uk/El-Gouna-Villas.d11947-aaVillas.Travel-Guide-Accommodation) > > [The Lord Grey Hotel](https://www.expedia.co.uk/Boston-Hotels-The-Lord-Grey.h41549565.Hotel-Information) > > [Hotel Riu Costa del Sol - All Inclusive](https://www.expedia.co.uk/Torremolinos-Hotels-Hotel-Riu-Costa-Del-Sol.h1089089.Hotel-Information) > > [Hotels in Jordan](https://www.expedia.co.uk/Destinations-In-Jordan.d90.Hotel-Destinations) > > [The Bridge Hotel](https://www.expedia.co.uk/Scunthorpe-Hotels-The-Bridge-Hotel.h5186591.Hotel-Information) > > [Hotels in Goa](https://www.expedia.co.uk/Destinations-In-Goa.d6049928.Hotel-Destinations) ### Flights > [Flights from Birmingham (BHX) to Krabi (KBV)](https://www.expedia.co.uk/lp/flights/bhx/kbv/birmingham-to-krabi) > > [Flights from New York (JFK) to Pittsburgh (PIT)](https://www.expedia.co.uk/lp/flights/jfk/pit/new-york-to-pittsburgh) > > [Flights from Edinburgh (EDI) to Grace-Hollogne (LGG)](https://www.expedia.co.uk/lp/flights/edi/lgg/edinburgh-to-liege) > > [Flights from Turin (TRN) to London (LHR)](https://www.expedia.co.uk/lp/flights/trn/lhr/turin-to-london) > > [Flights from Luton (LTN) to Lyon (LYS)](https://www.expedia.co.uk/lp/flights/ltn/lys/london-to-lyon) ### Cars > [Thrifty Car Rental Car Rentals In Lowestoft](https://www.expedia.co.uk/Thrifty-Car-Rental-Car-Rentals-In-Lowestoft.d5630-c45.Car-Rental-Guide-Suppliers) > > [SUV Car Hire in Cape Town](https://www.expedia.co.uk/SUV-Car-Rentals-In-Cape-Town-Intl.d6027141-tSUV.Car-Rental-Guide-Class) > > [Car hire in Cornwall](https://www.expedia.co.uk/Destinations-In-Cornwall.d6046193.Car-Hire-Destinations) ### Packages > [Primrose Hill](https://www.expedia.co.uk/Primrose-Hill-Camden.d6169394.Attraction) ### General > [Visit Azenhas do Mar](https://www.expedia.co.uk/Lisbon-District-Azenhas-Do-Mar.dx6337847) > > [Visit Praia](https://www.expedia.co.uk/Praia.dx2936)