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Overview of W Suzhou

Photo gallery

Guest reviews

4.5 / 5Wonderful
57 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Explore the area

Popular LocationGate to the East6 min walk
Popular LocationJinji Lake12 min walk
Popular LocationSuzhou Culture and Arts Center12 min drive
AirportWuxi (WUX-Shuofang)53 min drive

Choose dates to view prices

  • Wonderful Room, Guest room, 1 King, City view

    4/5 guest room rating

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Wonderful Room, Guest room, 2 Queen, City view

    4.2/5 guest room rating

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Spectacular Room, Guest room, 1 King, City view

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Spectacular Room, Guest room, 2 Queen, City view

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Fabulous Room, Guest room, 1 King, Jinji Lake view

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Cool Corner Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1033 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Studio Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1033 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Mega Room, Guest room, 1 King, Jinji Lake view

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Marvelous Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1216 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Fantastic Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1216 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, View

    Room amenities

    • 506 sq ft
    • Partial lake view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, View

    Room amenities

    • 506 sq ft
    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Suzhou

Located in Wuzhong neighbourhood, W Suzhou is connected to a shopping centre. Suzhou Culture and Arts Center and Suzhou Museum are cultural highlights, and some of the area's notable landmarks include Yuanrong Times Square and Hanshan Temple. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting.

Popular Location

What's nearby

  • Gate to the East - 6 min walk
  • Jinji Lake - 12 min walk
  • Suzhou Culture and Arts Center - 12 min drive
  • Suzhou International Expo Center - 15 min drive
  • Yuanrong Times Square - 15 min drive

Getting around

  • Suzhou Railway Station - 22 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 56 min drive

Restaurants

  • Toro Loco — 1 min walk
  • The Kitchen Table — 1 min walk

About this property

W Suzhou

5-star luxury hotel connected to a shopping centre in Wuzhong
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 379 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LED TVs.
W Suzhou offers 379 forms of air-conditioned accommodation with minibars and espresso makers. This individually decorated and furnished accommodation includes day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments and manicures and pedicures.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Electric car charging station

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Full-service spa
Indoor pool
Shopping centre
Shopping
Yoga classes

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Japanese
Korean

Business services

7 meeting rooms
Business centre
Computer station
Conference centre (8751 square feet of space)

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Feather duvet
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Hydromassage showerhead
Separate bathtub and shower
Towels

Entertainment

49-inch LED TV
TV channels
Films for purchase
Premium channels

Food and drink

Electric kettle
Espresso maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots (infant beds)

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Guest reviews

4.5
Wonderful
5 - Excellent
38
4 - Good
10
3 - Okay
8
2 - Mediocre
0
1 - Poor
1
4.6
Cleanliness
4.3
Service and Staff
4.7
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

As usual very good

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.

    Stayed 3 nights in Dec 2019