Title: Pan Pacific Suzhou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3353&destination=Suzhou%2C+Jiangsu%2C+China&selected=44308&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pan Pacific Suzhou A peaceful garden retreat near Shantang Street with international dining, wellness facilities, and a seasonal outdoor pool for travelers seeking relaxation ## Photo gallery for Pan Pacific Suzhou ![Exterior - Pan Pacific Suzhou (Suzhou)](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/86c6a002.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Pan Pacific Suzhou (Suzhou)](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/291d6a74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, blackout curtains - Pan Pacific Suzhou (Suzhou)](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/22662ee8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, blackout curtains - Pan Pacific Suzhou (Suzhou)](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/e486057b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Pan Pacific Suzhou (Suzhou)](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/f95b108b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pan Pacific Suzhou, near Shantang Street, offers a peaceful escape with a garden and driving range. Dine at four on-site international restaurants, relax in the sauna or steam room, and swim in the seasonal outdoor pool. Helpful staff and free in-room WiFi enhance the experience. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym £71 includes taxes & fees 7 Apr - 8 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 37 of 37 rooms ### View all photos for Premier King ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/6bc4ce96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King - Sleeps 2 ### View all photos for Premier Twin ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/ca7e73f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin - Sleeps 2 ### View all photos for Deluxe Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/22662ee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review - 689 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premier Twin ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/dd730d0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin 10.0 Exceptional 1 review - 344 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe King ![Deluxe King | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/042b9f7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 10.0 Exceptional 2 reviews - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin ![Deluxe Twin | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/bd9e94c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin 8.8 Excellent 5 reviews - 344 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Premier Balcony Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/7a3e60bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Balcony Suite 10.0 Exceptional 1 review - Garden view - 732 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premier Balcony Twin ![View from room](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/d19bf2af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Balcony Twin - Garden view - 388 sq ft - Sleeps 3 - 2 Large Single Beds ### View all photos for Premier Balcony King ![Premier Balcony King | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/23875587.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Balcony King 10.0 Exceptional 1 review - Garden view - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Suite ![Family Suite | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/b502f3cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Garden view - 689 sq ft - 2 bedrooms - Sleeps 3 - 1 Queen Bed and 1 Large Single Bed ### View all photos for Family Two Bedrooms ![Family Two Bedrooms | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/02193710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Two Bedrooms 10.0 Exceptional 2 reviews - Garden view - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Family Triple Room ![Family Triple Room | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/3a3245fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room - Garden view - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Premier View King ![Premier View King | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/becbb712.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier View King - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Executive Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/e486057b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive Suite 10.0 Exceptional 2 reviews - 1184 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Single Beds ### View all photos for Premier View Twin ![Premier View Twin | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/4177c514.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier View Twin - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Family King Room ![Family King Room | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/391b0e86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Room - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premier King Grande ![Premier King Grande | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/4b67a518.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Grande 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Executive Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/fd031ef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Wu Gong Hall ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/164c4929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wu Gong Hall - Sleeps 6 ### View all photos for Triple Bedroom Executive Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/9541f7da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Bedroom Executive Suite - Sleeps 6 ### View all photos for Two Bedroom Executive Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/641b1932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive Suite - Sleeps 4 ### View all photos for Premier Balcony Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/4cce8bc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Balcony Suite - Sleeps 2 ### View all photos for Executive Pagpda Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/641b1932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Pagpda Suite - Sleeps 2 ### View all photos for Family Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/6b171053.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ### View all photos for Family Two Bedrooms ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/b0634c86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Two Bedrooms - Sleeps 4 ### View all photos for Premier Balcony King ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/8acbe79d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Balcony King - Sleeps 2 ### View all photos for Premier Balcony Twin ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/0d35d663.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Balcony Twin - Sleeps 2 ### View all photos for Deluxe Room (Double Bed) ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/5c0f51de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Double Bed) - Sleeps 2 ### View all photos for Deluxe Room (2 beds) ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/9c26cbde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (2 beds) - Sleeps 2 ### View all photos for Family Triple Room ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/807b77e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room - Sleeps 3 ### View all photos for Premier View King ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/87775c4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier View King - Sleeps 2 ### View all photos for Premier King ![Premier King | Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/6c70fc53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King 10.0 Exceptional 3 reviews - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard 2-bed Room ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/4aaf2460.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard 2-bed Room - Sleeps 2 ### View all photos for Premier View Twin ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/ca7e73f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier View Twin - Sleeps 2 ### View all photos for Deluxe King ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/b8bdc706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King - Sleeps 2 ### View all photos for Deluxe Twin ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/3c2500d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin - Sleeps 2 ### View all photos for Deluxe Suite ![Down duvets, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/bd3660e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31840000/31833700/31833652/9833cef8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Mudu Wuzhong - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 43 reviews £51 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou-Mudu.h31833652.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=d27ce564-fed9-45ad-a9e2-a3924a132f42&top_cur=GBP) Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1460000/1458500/1458455/38d5fe6c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Suzhou Huqiu District - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Pan-Pacific-Suzhou.h44308.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Pan-Pacific-Suzhou.h44308.Hotel-Information) ## About the area Located in Suzhou Old Town, a neighbourhood in Suzhou, Pan Pacific Suzhou is near a metro station and on the riverwalk. Don't miss out on a visit to Humble Administrator's Garden. [Visit our Suzhou travel guide](https://www.expedia.co.uk/Suzhou.dx3353) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.29026%2C120.61712&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V1R_uTgDy_KLe7d2ZEUDfVkucrE=) 259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007 ### What's nearby - ![Suzhou City Moat](https://images.trvl-media.com/place/319626245149034375/693a370d-70c9-4bc8-9cd8-52eb03c9bfe1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suzhou City Moat 5 min walk \- 0.3 miles - ![Master of the Nets Garden](https://images.trvl-media.com/place/6095640/43535e13-429d-4ec7-b7cb-85f4cb4f1085.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Master of the Nets Garden 3 min drive \- 1.7 miles - Panmen Scenic Area 1 min walk \- 0.1 miles - Classical Gardens of Suzhou 15 min walk \- 0.8 miles - Suzhou Park 3 min drive \- 1.9 miles ### Getting around - Renminqiao South Station 9 min walk - Suzhou Railway Station 13 min drive - Wuxi (WUX-Shuofang) 46 min drive ### Restaurants - 铁手咖啡制造局Metalhands(沧浪亭店) 16 min walk - McDonald's (麦当劳) 7 min walk - Starbucks 7 min walk - 萃英园 Garden Brasserie 10 min walk - 藏书羊肉新市路店 13 min walk ## About this property ### Pan Pacific Suzhou Luxury hotel near Shantang Street Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests. Other perks include: - A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), an outdoor tennis court and an electric car charging station - Express check-out, wedding services and a gift shop - A 24-hour front desk, meeting rooms and ping pong Room features All 336 rooms include comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes. More amenities include: - Free tea bags/instant coffee and electric kettles - Baths or showers, free toiletries and hairdryers - 47-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and phones ## Similar properties ![Flat-screen TV](https://images.trvl-media.com/lodging/90000000/89930000/89925000/89924968/67f648ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Suzhou China Suzhou Old Town - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 68 reviews £55 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=89924968&PinnedHotelID=89924968&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/eb67fcb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cendre Hotel Gusu District - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 50 reviews £20 includes taxes & fees 28 Apr - 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Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 10 Exceptional 16 reviews £25 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=109970470&PinnedHotelID=109970470&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=44308&PinnedHotelID=44308&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=44308,89924968,28418480,3062114,1172163) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Limited on-site parking - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children - 4 restaurants ### Restaurants on site - Sun Ray禧禾意大利灵感餐厅 - 吴宫瑞面 - 塔影咖啡 - 海天楼中餐厅 - 萃英园全日餐厅 ### Things to do - Billiards/pool table - Golf driving range - Gym - Indoor pool - Outdoor tennis court - Sauna - Seasonal outdoor pool - Steam room - Table tennis ### Family friendly - Children's toys - Indoor pool - Laundry facilities - Lifeguards on site - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 11 meeting rooms - 12,917 square feet of conference space - Business centre ### Outdoors - Garden - On the riverwalk - Pool loungers - Pool umbrellas ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (120 centimetre wide door) - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchairs on site ### More - 3 buildings - 5 floors - Banquet hall - Built in 1999 - Lifeguards - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 47-inch flat-screen TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6 PM Early check-in subject to availability Late check-in subject to availability Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 6 and younger eat free breakfast Rollaway/extra beds are available for CNY 300.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 68 for children - Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM - Rollaway bed fee: CNY 300.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from June to September Pool access available from 7:00 AM to 9:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Pan Pacific Hotel Suzhou Pan Pacific Suzhou Suzhou Pan Pacific Pan Pacific Suzhou Hotel Suzhou Pan Pacific Suzhou Hotel Pan Pacific Suzhou Hotel Pan Pacific Suzhou Suzhou Pan Pacific Suzhou Hotel Suzhou ## Frequently asked questions ### Does Pan Pacific Suzhou have a pool? ### How much does it cost to stay at Pan Pacific Suzhou? ### Is Pan Pacific Suzhou pet-friendly? ### How much is parking at Pan Pacific Suzhou? ### What time is check-in at Pan Pacific Suzhou? ### What time is check-out at Pan Pacific Suzhou? ### Where is Pan Pacific Suzhou located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pan Pacific Suzhou Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 306 8 - Good 128 6 - Okay 37 4 - Poor 15 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Gary 26 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel. ##### Gary Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Tina 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again! ##### Tina Stayed 1 night in Mar 2026 Verified ### 4/10 Poor #### Alice 22 Mar 2026 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service We stay in March , air conditional is too hot , we make complain just send us mini fan , we try to call room service to check this condition we make calling 5x time no ppl answer in reception . ##### Alice Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Edmond 21 Mar 2026 Liked: Cleanliness, staff & service, amenities Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby. ##### Edmond Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Darren Hank 10 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is a gem. It is build as part of an ancient courier station that has significant Chinese history. The park in the back lights up at night and provides a beautiful contrast with the bustling Suzhou. You get the same feel of the Venice-like town all to yourself. The hotel itself also has what you would expect of a 5star hotel with restaurants and various gyms/spa/family amenities. A must stay if you visit Suzhou! ##### Darren Hank Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Qing 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities It was such a wonderful surprise, the hotel is in the famous Suzhou traditional garden setting, right next to a park with an ancient tower and beautiful gardens. The rooms are luxuriously furnished with classic Chinese wooden decorations. The staff are super friendly and very helpful. rooms are very clean. The breakfast is outstanding I will go again anytime I go to the area, specially trying to reserve a room that faces the garden with impeccable views. Definitely the place to stay in the city ![](https://a.travel-assets.com/ugc/hotel-reviews/75f12780-fac6-4569-b534-73f97ee59d9c-1770533903545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28747742-199e-4577-bf79-5e3677d440f4-1770533904973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7087d22-e11c-4a56-977f-7fc76731f3d6-1770533904570.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7beac6c-e5d1-44ea-82d8-77539517b402-1770533908101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qing Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Johnny Chinh 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into. ##### Johnny Chinh Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### FELICIA 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities ⭐️⭐️⭐️⭐️⭐️ Wow—an absolutely stunning stay at Pan Pacific Suzhou! The hotel is breathtaking, especially the classical Chinese gardens—peaceful, elegant, and incredibly beautiful. Walking through the grounds feels like stepping into a painting. The staff are genuinely warm, attentive, and super helpful, making the whole experience effortless and welcoming. One of the highlights was renting a hanfu dress directly at the hotel. The collection is gorgeous, with so many beautiful styles to choose from, and the service was truly professional—from fitting to styling. It made the entire experience feel authentic and special. Everything about this stay was amazing. Highly, highly recommended! 🌸 ##### FELICIA Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Joyce 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place, the room were spacious nd neat. Housing keeping were extremely welldone. The amenities were great with indoor and outdoor pools, gym, laundry services. fantastic. The staff at the reflection cafe is extremely friendly and warm. She was patient and very helpful with her recommendations. Front counter service at the lobby could have been better and the staff could be a little more hospitable. Overall, it was a very pleasant stay and I would choose Pan Pac again. ![](https://a.travel-assets.com/ugc/hotel-reviews/aaa2f7c3-1c03-4aec-90e2-ef3f2cb3efd8-1767222802562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eda12b87-a71e-4242-b517-6fdc6e85cb42-1767222807034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joyce Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Suping 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Spacious room with beautiful landscape environment ![](https://a.travel-assets.com/ugc/hotel-reviews/e050b7a1-b263-4bf8-82f8-6bfa522edac2-1767188275296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1264a728-c2c3-4d7c-97d0-7bc48bc31819-1767188275208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Suping Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### SHUCHUAN 22 Dec 2025 Liked: Cleanliness, staff & service, amenities 與盤門景區融合在一起，彷彿置身於歷史之中 客房古色古香、佈置雅緻，設施齊全且舒適 尤其一天兩場的導覽解說，讓你更加了解吳宮起源與發展！ ![](https://a.travel-assets.com/ugc/hotel-reviews/5433fc34-5939-4339-8a3a-453ef5a83d95-1766418044424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8ee2f146-9f56-4341-ac07-c38bb7efc576-1766418051857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71044619-e3e6-4aca-b454-e4df1ba7d40d-1766418053882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/87252d22-4525-491d-9f85-4105cd607802-1766418131673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SHUCHUAN Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Joanelle 22 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing ##### Joanelle Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Koh 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Helpful staff and the reception is really helpful for my courier pick up. Helped me call the courier to check since I do not have local number. Nice breakfast, Huge hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/76b778f4-d854-482c-b9f6-ae43d198e3a7-1765717736670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1e7133d3-4091-49a1-aaad-b29471794215-1765717736994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Koh Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Leslie 13 Dec 2025 Liked: Cleanliness, staff & service, amenities Nice room. Staff are attentive. Good and clean room. ##### Leslie Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Victor 9 Dec 2025 Liked: Cleanliness, staff & service, amenities Very cool hotell. High class rooms and facilities. ##### Victor Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Toh 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel with big room. ##### Toh Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Severin 3 Dec 2025 Liked: Cleanliness, staff & service, amenities Fint hotell, nydelig beliggenhet. ##### Severin Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Chain Hui Andrew 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel architecture is lovely and decorated in traditional Jiangsu style. The only thing lacking is attention to details e’g insufficient towels, no replenishment of tea and coffees packs. ##### Chain Hui Andrew Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Lim 2 Dec 2025 Liked: Cleanliness, staff & service, amenities Clean room, helpful staff, and superb amenities! ##### Lim Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Xiong Wei 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything Good to Go in this Hotel! ##### Xiong Wei Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Jessie 24 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast: lack of protein / meats , not many choices of fresh meat. That’s why I only had 2 days’ breakfast there. ##### Jessie Stayed 8 nights in Nov 2025 Verified ### 10/10 Excellent #### Xin Yun 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities booked pan pac suzhou to celebrate my boyfriends birthday. the staff prepared a whole cake with candles, disposable plates, and a birthday crown for us enjoy. the entire hotel summarises the suzhou experience you will have. even if you are unable to make it to the popular touristy spots, you have a pagoda and secret garden exclusive for hotel guests right at your door. the location will take you slightly longer to reach the main area of suzhou due to the traffic. however, if you are looking for quiet sanctuary with everything you need, then this is is the hotel for you. the hospitality is excellent and pan pac suzhou looks like a museum by itself. they have a very detailed map to help tourists plan their trip around suzhou as well. little downside: the walls of the hotel room is thin (as is most hotels in china). but that shouldn't deter you from booking at all. you will not regret staying here! ![](https://a.travel-assets.com/ugc/hotel-reviews/ac086b66-79fb-49af-80c2-ac89a1cb53cf-1763353125544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/832687a9-5117-495f-9512-4418c4204aac-1763353134583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Xin Yun Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Michelle 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc. ##### Michelle Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Anthony 7 Nov 2025 Liked: Cleanliness, staff & service, amenities Everything is good. We shall return. ##### Anthony Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Alice 5 Nov 2025 Liked: Cleanliness, staff & service, amenities Hotel is beautiful, room size is good. 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