Title: Novotel Suzhou Tai Lake Santeh Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=31528247&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Suzhou Tai Lake Santeh Hotel Travelers find a peaceful getaway at this nature-surrounded hotel where hot springs provide relaxation and natural beauty restores energy levels ## Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel ![Breakfast, lunch, dinner served; international cuisine - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/0ecd82e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/a5d75635.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/73c43c3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/3988f510.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/c2890f09.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Novotel Suzhou Tai Lake Santeh Hotel offers visitors a quiet retreat near the beautiful Gusong Garden. Guests can relax in any of the 15 hot springs on property, while families appreciate the playground and garden areas. Every room includes WiFi to stay connected. ## Reviews 10 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=31528247&PinnedHotelID=31528247&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/57884bc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Garden Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Memory foam bed - 517 sq ft - Sleeps 3 - 1 King Bed ### Deluxe King Room ### Highlights Garden Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Premium bedding - 517 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds ![Deluxe Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/b2f65823.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Garden Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Memory foam bed - 431 sq ft - Sleeps 3 - 2 Single Beds ### Deluxe Twin Room ### Highlights Garden Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Premium bedding - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for Deluxe Suite, 1 King Bed ![Deluxe Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/78829bbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/0cbaa51e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Memory foam bed Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/1b74cced.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Memory foam bed Premium bedding - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 Queen Bed with Sofa bed ![Superior Suite, 1 Queen Bed with Sofa bed | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/d16afa16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Queen Bed with Sofa bed ### Highlights Garden Private outdoor hot tub Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu - 700 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Suite, 1 King Bed ![Superior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/dd89d0df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Memory foam bed Premium bedding - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Egyptian cotton sheets, premium bedding, memory-foam beds](https://images.trvl-media.com/lodging/32000000/31530000/31528300/31528247/35747b2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Mini-fridge Minibar (some free items) Smart TV Pillow menu Memory foam bed Premium bedding - Sleeps 3 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31840000/31833700/31833652/9833cef8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Mudu Wuzhong - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 43 reviews £52 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou-Mudu.h31833652.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=8df324ce-2664-4212-a9cc-a50a37930267&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1460000/1458500/1458455/ad2cfd03_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Suzhou Huqiu District - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Novotel-Suzhou-Tai-Lake-Santeh-Hotel.h31528247.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Novotel-Suzhou-Tai-Lake-Santeh-Hotel.h31528247.Hotel-Information) ## About the area Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighbourhood and is connected to the convention centre. Gusong Garden is another place to visit that comes recommended. [Visit our Suzhou travel guide](https://www.expedia.co.uk/Suzhou.dx3353) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.20161%2C120.49584&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=W2Hv4qzY4KJpek6cwtfhBwlQHsE=) 3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000 ### What's nearby - Qionglongshan Dongwu National Forest Park 9 min drive \- 7.3 miles - Mudu Ancient City 10 min drive \- 6.1 miles - Gusong Garden 10 min drive \- 4.9 miles - Taiping Mountain 13 min drive \- 8.0 miles - Suzhou Taihu Yuyangshan Scenic Area 15 min drive \- 9.9 miles ### Getting around - Huadun Station 7 min drive - Suzhou New District Railway Tram Stop 34 min drive - Wuxi (WUX-Shuofang) 42 min drive ### Restaurants - Tim Hortons 13 min drive - Executive Lounge 13 min drive - Starbucks 9 min drive - Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop) 10 min drive - 乾元寺素面馆 15 min drive ## About this property ### Novotel Suzhou Tai Lake Santeh Hotel Hotel near Gusong Garden Take advantage of a terrace, a garden and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and an electric car charging station - Tour/ticket information, a lift and a front desk safe Room features All 169 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Egyptian cotton sheets, memory foam beds and rollaway/extra beds (surcharge) - Bathrooms with spring water baths and rainfall showers - Wardrobes/cupboards, mini fridges and free infant beds ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/46000000/45640000/45634300/45634238/d3c88441.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blossom Hill Inn · Shantang Gusu District - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=45634238&PinnedHotelID=45634238&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/105000000/104020000/104015000/104014987/b25120ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jiangnan House Yangcheng Lake Suzhou - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning £72 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=104014987&PinnedHotelID=104014987&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/19000000/18770000/18760600/18760600/29100f77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suzhou Jade Conference Center Huqiu District - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking - Wheelchair-accessible van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person - A restaurant - Snack bar/deli ### Restaurants on site - Food Square ### Things to do - 15 hot springs - 24-hour gym - Playground ### Family friendly - In-room cot - Mini-fridge - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 5,920 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - On the waterfront - Picnic area - Terrace ### Spa - 15 hot springs - Hot springs open from 2:30 PM - 10:00 PM - Hot springs water temperature - 40 ºC ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways - Wheelchairs on site ### More - No plastic coffee stirrers - No plastic drinking straws - Reusable cups ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Memory foam mattress - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Spring water bathtub - Toilet paper - Towels provided ### Entertainment - Smart TV ### Food and drink - Free bottled water - Free minibar (limited items) - Limited room service - Mini-fridge ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 150.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 1000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 128 per person - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: CNY 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 2:30 PM to 10:00 PM ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel Novotel Tai Lake Santeh Opening January 2019 Hotel Novotel Suzhou Tai Lake Santeh Opening January 2019 Novotel Tai Lake Santeh Opening January 2019 Novotel Tai teh Opening Janua Novotel Suzhou Tai Lake Santeh Novotel Suzhou Tai Lake Santeh Hotel Hotel Novotel Suzhou Tai Lake Santeh Hotel Suzhou Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou ## Frequently asked questions ### Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly? ### How much is parking at Novotel Suzhou Tai Lake Santeh Hotel? ### What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel? ### What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel? ### Where is Novotel Suzhou Tai Lake Santeh Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Suzhou Tai Lake Santeh Hotel Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 2 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Christopher 5 Nov 2025 Liked: Cleanliness, staff & service, amenities The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore. ##### Christopher Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Seung Wook 10 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Seung Wook Stayed 3 nights in Apr 2021 ---