Title: Mercure Suzhou Jinji Lake Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Suzhou Jinji Lake A central retreat in Suzhou Industrial Park where guests enjoy 24-hour front desk assistance, complimentary connectivity, and thoughtful amenities ## Photo gallery for Mercure Suzhou Jinji Lake ![Deluxe Room, 1 King Bed | Down duvets, minibar, in-room safe, desk - Mercure Suzhou Jinji Lake (Suzhou)](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/489ffd52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Mercure Suzhou Jinji Lake (Suzhou)](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/8af6595b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Mercure Suzhou Jinji Lake (Suzhou)](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/9efa3f8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Suzhou Jinji Lake (Suzhou)](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/8454be66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Mercure Suzhou Jinji Lake (Suzhou)](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/3516b048.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Suzhou Jinji Lake offers a relaxing getaway in Suzhou Industrial Park. Maintain fitness at the gym or explore nearby attractions with free self-parking. The 24-hour front desk assists with dry cleaning, while WiFi and lobby refreshments enhance your stay. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £44 includes taxes & fees 23 Feb - 24 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/38cf5433.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds LCD TV Pillow menu Down duvet Blackout curtains Hairdryer Bathrobes - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds ![Deluxe Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/71f3e132.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Air conditioning Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet Blackout curtains Hairdryer - 323 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Privilege, Room, 1 King Bed ![Privilege, Room, 1 King Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/a02c2aa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds LCD TV Pillow menu Down duvet Blackout curtains Private bathroom Hairdryer - 463 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Privilege, Room, 2 Single Beds ![Privilege, Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/e62cbad2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 2 Single Beds ### Highlights Air conditioning Free cots/infant beds LCD TV Pillow menu Down duvet Blackout curtains Private bathroom Hairdryer - 463 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517042/3aff2d36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet Blackout curtains Private bathroom - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### Superior Room, 2 Single Beds ### Highlights Air conditioning Free cots/infant beds LCD TV Pillow menu Down duvet Blackout curtains Private bathroom Hairdryer - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31840000/31833700/31833652/9833cef8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Mudu Wuzhong - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 43 reviews £51 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou-Mudu.h31833652.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=69357923-2b5a-423e-a514-962cbf240e87&top_cur=GBP) Ad ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/2081a55c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Suzhou Huqiu District - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 184 reviews £62 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Suzhou-Hotels-Shangri-La-Suzhou.h1458455.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=69357923-2b5a-423e-a514-962cbf240e87&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3890000/3882000/3881937/1c2b8c81_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Suzhou Industrial Park - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 224 reviews £66 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou.h3881937.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=69357923-2b5a-423e-a514-962cbf240e87&top_cur=GBP) Ad ![Lobby lounge](https://images.trvl-media.com/lodging/37000000/36280000/36275300/36275205/02befda6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Yuanqu, Suzhou Suzhou Industrial Park - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 36 reviews £73 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Suzhou-Hotels-Shangri-La-Hotel.h36275205.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=69357923-2b5a-423e-a514-962cbf240e87&top_cur=GBP) Ad ![49-inch LED TV with cable channels, TV, pay films](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19130000/19127100/19127017/72f1f38d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W Suzhou Suzhou Industrial Park - Pool - Spa - Free Wi-Fi - Restaurant 9.2 Wonderful 106 reviews £116 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Suzhou-Hotels-W-Suzhou.h19127017.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=69357923-2b5a-423e-a514-962cbf240e87&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96380000/96377400/96377332/bc42f7c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Seasons Hotel Suzhou Suzhou Industrial Park - Pool - Spa - Pet-friendly - Kids’ pool 9.6 Exceptional 32 reviews £222 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Suzhou-Hotels-Four-Seasons-Hotel-Suzhou.h96377332.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=69357923-2b5a-423e-a514-962cbf240e87&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Mercure-Suzhou-Jinji-Lake.h27517042.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Mercure-Suzhou-Jinji-Lake.h27517042.Hotel-Information) ## About the area Located in Suzhou Industrial Park neighbourhood, Mercure Suzhou Jinji Lake is connected to a shopping centre. In City Shopping Mall and Suzhou Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Suzhou City Moat. Classical Gardens of Suzhou and Couple's Retreat Garden are also worth visiting. [Visit our Suzhou travel guide](https://www.expedia.co.uk/Suzhou.dx3353) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.31507%2C120.66608&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p8COftvzAGhZAw8D3HGtRliFIEo=) No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021 ### What's nearby - ![Jinji Lake showing a garden and outdoor art](https://images.trvl-media.com/place/6150381/aef278f3-5b17-4fe3-b138-6e0d5790ef85.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jinji Lake 2 min drive \- 1.1 miles - ![Suzhou China](https://images.trvl-media.com/place/319626245149034375/693a370d-70c9-4bc8-9cd8-52eb03c9bfe1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suzhou City Moat 2 min drive \- 1.7 miles - In City Shopping Mall 14 min walk \- 0.8 miles - Gate to the East 16 min walk \- 0.9 miles - Suzhou Center Mall 19 min walk \- 1.0 mile ### Getting around - Xinghai Square Station 8 min walk - Suzhou Railway Station 18 min drive - Wuxi (WUX-Shuofang) 48 min drive ### Restaurants - 串dining 5 min walk - Katong Restaurant | 咖东餐厅 6 min walk - Euro Mart 欧麦德 6 min walk - 増増 | 增增 | Masumasu 4 min walk - 德庄火锅 Morals Village Hot Pot 5 min walk ## About this property ### Mercure Suzhou Jinji Lake Hotel located in Suzhou Industrial Park You can look forward to dry cleaning/laundry services, a gym and a restaurant at Mercure Suzhou Jinji Lake. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Buffet breakfast (surcharge), a lift and smoke-free property - A 24-hour front desk, a front desk safe and luggage storage Room features All 303 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - 52-inch LCD TVs with digital channels - Electric kettles, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in China Green Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/114000000/113560000/113551300/113551297/d02b05f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield By Marriott Suzhou Jinji Lake Suzhou Industrial Park £44 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=113551297&PinnedHotelID=113551297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/25000000/25000000/24999100/24999046/81a86a32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Suzhou Downtown Gusu District - 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17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=15129467&PinnedHotelID=15129467&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1670000/1668100/1668047/524fd8a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Xinghai Suzhou Suzhou Industrial Park - Kitchen - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 168 reviews £36 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1668047&PinnedHotelID=1668047&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16060000/16054600/16054510/f51d2235.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Hotel & Residence Suzhou Suzhou Industrial Park - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 79 reviews £44 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16054510&PinnedHotelID=16054510&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=27517042&PinnedHotelID=27517042&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=27517042,113551297,24999046,61571156,112587651) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person - A restaurant - Coffee and tea in common areas ### Things to do - Gym ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 31 floors - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 52-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 200.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 58 per person - Rollaway bed fee: CNY 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Mercure Suzhou Jinji Lake Opening August 2018 Hotel Mercure Suzhou Jinji Lake Opening August 2018 Mercure Suzhou Jinji Opening Mercure Suzhou Jinji Lake (Opening August 2018) Mercure Suzhou Jinji Suzhou Mercure Suzhou Jinji Lake Hotel Mercure Suzhou Jinji Lake Suzhou Mercure Suzhou Jinji Lake Hotel Suzhou Mercure Suzhou Jinji Lake (Opening August 2018) ## Frequently asked questions ### Is Mercure Suzhou Jinji Lake pet-friendly? ### How much does it cost to stay at Mercure Suzhou Jinji Lake? ### How much is parking at Mercure Suzhou Jinji Lake? ### What time is check-in at Mercure Suzhou Jinji Lake? ### What time is check-out at Mercure Suzhou Jinji Lake? ### Where is Mercure Suzhou Jinji Lake located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Suzhou Jinji Lake Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 35 8 - Good 27 6 - Okay 7 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Dominic 13 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good hotel A good hotel ##### Dominic Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sicheng 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay ##### Sicheng Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Cathy 9 Oct 2025 The service is not great, you have to ask them for the right things you need. ##### Cathy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### 亨 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフの方も丁寧で、赤ちゃんにも大変優しいホテルでした。 蘇州園区に来る際は、こちらのホテルをまた利用させていただきます。 ##### 亨 Stayed 5 nights in Jan 2026 ### 8/10 Good #### Verified traveller 21 Jan 2025 Liked: Cleanliness, staff & service, room comfort 출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 8/10 Good #### Ting Chen 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中… ##### Ting Chen Stayed 2 nights in Oct 2024 ### 8/10 Good #### TAIJIN 7 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다 ##### TAIJIN Stayed 1 night in Mar 2024 ### 10/10 Excellent #### 勝鴻 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 好到無可挑剔 真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置 ##### 勝鴻 Stayed 1 night in Jan 2020 ### 4/10 Poor #### Matt, Tokyo 26 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well. ##### Matt Stayed 1 night in Nov 2019 ### 4/10 Poor #### Robbie 12 Nov 2019 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Lovely Hotel - SHOCKINGLY POOR WI-FI The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡 ##### Robbie Stayed 1 night in Nov 2019 ### 8/10 Good #### CHUN MING 5 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 蘇州商務旅遊的好地方 ##### CHUN MING Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller 15 Oct 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Connie, 深圳 22 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 整體都還不錯，酒店干淨，舒適，大堂還有咖啡、餅乾，而且離景點都比較近，附近有大型商場，下次有機會還會入住 ##### Connie Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller 15 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities フランス系のホテルなのにワインオープナーが置いてない ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Koichi 2 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 申し分ない条件 申し分ない条件。 ##### Koichi Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 15 Aug 2019 Liked: Cleanliness, property conditions & facilities 交通の便利も良くコンビニも食事をする所も近くにあり良い ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 3 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities smells not good in bathroom! The people work in this hotel are very nice! ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### yuki 2 Jul 2019 Liked: Cleanliness, property conditions & facilities 良い点はﾎﾃﾙが全体的に清潔。最新式のｳｵｼｭﾚｯﾄがあり快適。冷蔵庫のｿﾌﾄﾄﾞﾘﾝｸが無料。不満点としては部屋の壁が薄く、隣室の音が聞こえる。日本語のﾃﾚﾋﾞ放送に対応していない。朝食の開始が6：30からなので、6：00ｽﾀｰﾄぐらいまで早めて欲しい。全体としては満足できるﾎﾃﾙです。 ##### yuki Stayed 5 nights in Jun 2019 ### 8/10 Good #### sun ming 28 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 法式風格，舒適 雖不是豪華酒店，但住起來覺得很舒服，管理好 交通便利 ##### sun ming Stayed 1 night in Jun 2019 ### 8/10 Good #### Ian 4 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All Excellent Let Down by Poor Internet Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent ##### Ian Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 22 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities 立地もホテル設備も完璧でした。部屋の入口付近の壁が薄いのか、廊下の声が聞こえる以外は快適に過ごせました！ ##### Verified traveller Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Verified traveller 18 Apr 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service 英語が話せるスタッフがいない ##### Verified traveller Stayed 2 nights in Apr 2019 ### 6/10 Okay #### CHANGSHENG 30 Mar 2019 Disliked: Cleanliness, staff & service, room comfort #### not recommend I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all... ##### CHANGSHENG Stayed 1 night in Mar 2019 ### 8/10 Good #### JEONGIL 18 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 사용시설 TV 보기가 매우 불편산것 빼고는 좋아요, 특히직원들의 친절 매우 훌륭합니다 ##### JEONGIL Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 12 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 쑤저우 머쿠어 호텔 좋아요. 2018년 8월에 오픈한 호텔이라서 깨끗하고 시설도 좋았습니다. 딱 필요한부분만 잘 준비 되어 있었고, 침대시트랑 침구가 깨끗해서 잠자리 편했습니다. ##### Verified traveller Stayed 2 nights in Mar 2019 ---