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Featured image
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.6/5 Wonderful
135 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationSuzhou International Expo Center6 min walk
Popular LocationYuanrong Times Square6 min walk
Popular LocationFerris Wheel Paradise7 min walk
AirportWuxi (WUX-Shuofang)34 min drive

Choose dates to view prices

  • 1 king bed Deluxe City view

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details1 king bed Deluxe City view
  • Premier Lakeview Room

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Lakeview Room
  • Premier Room, 1 King Bed (Panoramic)

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed (Panoramic)
  • 1 king bed Deluxe Lakeview

    5/5 guest room rating

    Room amenities

    • 495 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details1 king bed Deluxe Lakeview
  • 2 beds Deluxe City view

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details2 beds Deluxe City view
  • Deluxe Room (Intercontinental)

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room (Intercontinental)
  • Club Room (Intercontinental)

    Room amenities

    • 560 sq ft
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsClub Room (Intercontinental)
  • Superior Suite (Intercontinental)

    Room amenities

    • 764 sq ft
    • Lake view
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsSuperior Suite (Intercontinental)
  • Premier Room (Club Intercontinental)

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room (Club Intercontinental)
  • Room, Lake View (Intercontinental)

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsRoom, Lake View (Intercontinental)
  • InterContinental Lakeview King Room

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsInterContinental Lakeview King Room
  • 2 beds Deluxe Lakeview

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 2 Single Beds
    More details2 beds Deluxe Lakeview
  • Premier Suite, 1 King Bed, Lake View

    Room amenities

    • 1292 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed, Lake View
  • Deluxe Suite, 1 King Bed, Lake View

    Room amenities

    • 1292 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Lake View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, InterContinental Suzhou is in the business district and near a metro station. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Jingsi Garden.

Visit our Suzhou travel guide
Map
Popular Location

What's nearby

  • Suzhou International Expo Center - 6 min walk
  • Yuanrong Times Square - 6 min walk
  • Ferris Wheel Paradise - 7 min walk
  • Jinji Lake - 10 min walk
  • Suzhou Culture and Arts Center - 17 min walk

Getting around

  • Suzhou Railway Station - 23 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 51 min drive

Restaurants

  • Jing — 1 min walk
  • Riva — 1 min walk

About this property

InterContinental Suzhou

Luxury Suzhou hotel in Wuzhong, walk to Jinji Lake
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 427 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with DVD players, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
InterContinental Suzhou offers 427 forms of air-conditioned accommodation with DVD players and minibars. LCD televisions come with video game consoles. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower

Entertainment

  • DVD player
  • LCD TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 4:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 196 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

InterContinental Suzhou Hotel
InterContinental Suzhou
Intercontinental Suzhou Hotel Suzhou
InterContinental Suzhou Hotel
InterContinental Suzhou Suzhou
InterContinental Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at InterContinental Suzhou and receive a full refund?
Yes, InterContinental Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Does InterContinental Suzhou have a pool?
Yes, this property has an indoor pool.
Is InterContinental Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at InterContinental Suzhou?
InterContinental Suzhou doesn't offer parking.
What time is check-in at InterContinental Suzhou?
Check-in is from 4:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is InterContinental Suzhou located?
Located in Wuzhong, this luxury hotel is within a 10-minute walk of Suzhou International Expo Center and Jinji Lake. Yuanrong Times Square and Ferris Wheel Paradise are also within 10 minutes.

Guest reviews

Overall score and ratings for InterContinental Suzhou

4.6
Wonderful
5 - Excellent
92
4 - Good
32
3 - Okay
10
2 - Mediocre
1
1 - Poor
0
4.7
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the lake view is amazing, breakfast is fabulous with lots of choice

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.

Stayed 4 nights in Nov 2019

3/5

  • Liked: Staff & service

Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.

Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.

Stayed 2 nights in Oct 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!

Stayed 3 nights in Oct 2019