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Overview of Hotel Soul Suzhou

Photo gallery

Guest reviews

4.3 / 5Excellent
570 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationMetro Shopping Mall4 min walk
Popular LocationPingjiang Street11 min walk
Popular LocationLion Grove Garden17 min walk
AirportWuxi (WUX-Shuofang)29 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Executive Room

    Executive Room

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Business Room

    Business Room

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Executive Suite, 1 Bedroom

    Executive Suite, 1 Bedroom

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Aroma Room

    Aroma Room

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    Show details
  • Family Room (1 king bed and 1 single bed)

    Family Room (1 king bed and 1 single bed)

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 1 Single Bed and 1 Queen Bed
    Show details
  • Triple Room (3 single beds)

    Triple Room (3 single beds)

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 3
    • 3 Single Beds
    Show details
  • Family Four Room

    Family Four Room

    Room amenities

    • 602 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    Show details
  • Connecting Room

    Connecting Room

    Room amenities

    • 603 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
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  • SoulKids

    SoulKids

    Room amenities

    • 559 sq ft
    • City view
    • Sleeps 3
    • 1 Single Bed and 1 Double Bed
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  • Suite

    Suite

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    Show details
  • Soul Relaxing(Executive Room)

    Soul Relaxing(Executive Room)

    Room amenities

    • 560 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Soul Amazing(SoulKids)

    Soul Amazing(SoulKids)

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 Single Bed and 1 Double Bed
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  • Soul Enchanting(Family Room for Four)

    Soul Enchanting(Family Room for Four)

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    Show details

About this area

Suzhou

Located in Suzhou, Hotel Soul Suzhou is in the city centre and connected to a shopping centre. Suzhou Museum and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Baimajian Ecological Garden.

Visit our Suzhou travel guide
Popular Location

What's nearby

  • Metro Shopping Mall - 4 min walk
  • Pingjiang Street - 11 min walk
  • Suzhou Museum - 17 min walk
  • Lion Grove Garden - 17 min walk
  • Suzhou Embroidery Research Institute - 18 min walk

Getting around

  • Suzhou Railway Station - 4 min drive
  • Shanghai (PVG-Pudong Intl.) - 87 min drive

Restaurants

  • Where to eat
  • Brasserie 101 – Restaurant offering fusion cuisine. Serves breakfast and lunch daily.
  • Bar Soul – Open daily.

About this property

Hotel Soul Suzhou

Boutique hotel connected to a shopping centre in Suzhou with free parking
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a coffee shop/café, concierge services and dry cleaning. All 220 rooms feature thoughtful touches such as minibars (stocked with some free items) and slippers, plus free WiFi, free wired Internet and LCD TVs with cable channels. Room service (during limited hours), coffee/tea makers and free newspapers are among the other amenities available to guests.
Hotel Soul Suzhou offers 220 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free return train station shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 88-88 for adults and CNY 44-88 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Chinese
English

Business services

Meeting rooms

Outdoors

Garden
Terrace

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Free minibar (some items)

More

Desk
Free newspapers
Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

This property will be closed from 18 March 2020 until 31 December 2020 for renovations and will resume operation once the renovation has been completed (completion date subject to change). This property is closed from 18 March 2020 to 28 December 2020 (dates subject to change).  

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CNY 88 and CNY 88 for adults, and CNY 44 and CNY 88 for children (approximately)
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

  • Hotel Soul Suzhou
  • Hotel Soul
  • Soul Suzhou
  • Hotel Soul Suzhou Hotel
  • Hotel Soul Suzhou Suzhou
  • Hotel Soul Suzhou Hotel Suzhou
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
273
4 - Good
232
3 - Okay
50
2 - Mediocre
13
1 - Poor
2
4.3
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities

    Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good buffet breakfast, very large rooms and a convenient location. Staff was extremely helpful. Free shuttle to the train station. Next time I'm in Suzhou I will definitely stay here again.

    Stayed 1 night in Nov 2019