Title: Holiday Inn Express Suzhou Taihu Lake by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3353&destination=Suzhou%2C+Jiangsu%2C+China&selected=20009176&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Suzhou Taihu Lake by IHG Travelers find a peaceful garden retreat in Wuzhong after sightseeing, with bicycles available to explore the area and staff ready to assist with local adventures ## Photo gallery for Holiday Inn Express Suzhou Taihu Lake by IHG ![Standard Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout curtains - Holiday Inn Express Suzhou Taihu Lake by IHG (Suzhou)](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/719d4f8a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Holiday Inn Express Suzhou Taihu Lake by IHG (Suzhou)](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/471de2b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Suzhou Taihu Lake by IHG (Suzhou)](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/606b26fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Suzhou Taihu Lake by IHG (Suzhou)](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/238eeef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Holiday Inn Express Suzhou Taihu Lake by IHG (Suzhou)](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/f41fb8e6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Suzhou Taihu Lake in Wuzhong offers a quiet garden setting and free breakfast. Guests can borrow bikes to explore, get help planning tours, and enjoy in-room WiFi. Multilingual staff provide support throughout the stay. ## Reviews 7.0 Good ## Popular amenities - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £32 includes taxes & fees 31 Mar - 1 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=20009176&PinnedHotelID=20009176&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/1c30b474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Lake View ![Standard Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/719d4f8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Lake View - Lake view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/6a4c2e05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, Lake View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/6a4c2e05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Lake View - Lake view - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/21000000/20010000/20009200/20009176/1c30b474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31840000/31833700/31833652/9833cef8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Mudu Wuzhong - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 43 reviews £50 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou-Mudu.h31833652.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=cf3e3bf7-45bc-4c9c-903e-7682610f03f0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96380000/96377400/96377332/bc42f7c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Seasons Hotel Suzhou Suzhou Industrial Park - 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Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 37 reviews £75 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Suzhou-Hotels-Shangri-La-Hotel.h36275205.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=cf3e3bf7-45bc-4c9c-903e-7682610f03f0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Holiday-Inn-Express-Suzhou-Taihu-Lake.h20009176.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Holiday-Inn-Express-Suzhou-Taihu-Lake.h20009176.Hotel-Information) ## About the area Wuzhong, a neighbourhood in Suzhou, is home to Holiday Inn Express Suzhou Taihu Lake by IHG. Qionglongshan Dongwu National Forest Park and Suzhou Taihu Yuyangshan Scenic Area reflect the area's natural beauty and area attractions include Soody Candy Land and Suzhou Water Park. Baimajian Ecological Garden and Suzhou Amusement Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Suzhou travel guide](https://www.expedia.co.uk/Suzhou.dx3353) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.22590%2C120.44875&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zgXsiQ6cUDyUQIWbHtWoybcoWXs=) Building B, 2017 Sunwu Road, Taihu National Tourism Vacation Zone, Suzhou, Jiangsu, 215164 ### What's nearby - Qionglongshan Dongwu National Forest Park 5 min drive \- 4.4 miles - Mudu Ancient City 8 min drive \- 5.6 miles - Gusong Garden 9 min drive \- 5.8 miles - Suzhou Taihu Yuyangshan Scenic Area 9 min drive \- 5.6 miles - Taiping Mountain 11 min drive \- 7.5 miles ### Getting around - Taihu Xiangshan Station 12 min walk - Suzhou New District Railway Tram Stop 29 min drive - Wuxi (WUX-Shuofang) 39 min drive ### Restaurants - Starbucks 10 min drive - Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop) 8 min drive - Bolai 10 min drive - Executive Lounge 11 min drive - KFC (肯德基) 4 min drive ## About this property ### Holiday Inn Express Suzhou Taihu Lake by IHG Hotel located in Wuzhong You can look forward to free breakfast, a garden and dry cleaning/laundry services at Holiday Inn Express Suzhou Taihu Lake by IHG. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Bike hire, express check-in and a vending machine - ATM/banking services, a 24-hour front desk and luggage storage Room features All 198 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - Flat-screen TVs with premium channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/72000000/71990000/71988900/71988873/22d10eaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Suzhou Wuzhong Wuzhong - Air-conditioning - 24/7 front desk 7.0 Good 2 reviews £42 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=71988873&PinnedHotelID=71988873&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/16000000/15130000/15129500/15129467/84c376a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko Suzhou Huqiu District - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 114 reviews £74 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=15129467&PinnedHotelID=15129467&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/21000000/20930000/20926700/20926686/8e6bf02d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Suzhou New District by IHG Huqiu District - 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Free self parking on site - Limited on-site self parking ### Food and drink - Free breakfast available - A restaurant ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium digital channels - Pay films ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Express check-in available Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Holiday Inn Express Suzhou Taihu Lake Hotel Holiday Inn Express Taihu Lake Hotel Holiday Inn Express Taihu Lake Holiday Inn Express Taihu Express Suzhou Taihu By Ihg Holiday Inn Express Suzhou Taihu Lake Holiday Inn Express Suzhou Taihu Lake by IHG Hotel Holiday Inn Express Suzhou Taihu Lake an IHG Hotel Holiday Inn Express Suzhou Taihu Lake by IHG Suzhou Holiday Inn Express Suzhou Taihu Lake by IHG Hotel Suzhou ## Frequently asked questions ### Is Holiday Inn Express Suzhou Taihu Lake by IHG pet-friendly? ### How much does it cost to stay at Holiday Inn Express Suzhou Taihu Lake by IHG? ### How much is parking at Holiday Inn Express Suzhou Taihu Lake by IHG? ### What time is check-in at Holiday Inn Express Suzhou Taihu Lake by IHG? ### What time is check-out at Holiday Inn Express Suzhou Taihu Lake by IHG? ### Where is Holiday Inn Express Suzhou Taihu Lake by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express Suzhou Taihu Lake by IHG Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 6.0 Location ### 7.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### CHIEN-LIANG 19 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 交通不便外,其餘都非常好 ##### CHIEN-LIANG Stayed 1 night in Nov 2018 Verified ### 6/10 Okay #### CHUNLEI 6 Oct 2018 Liked: Cleanliness, room comfort Disliked: Staff & service #### 作为多年资深会员的旅游从业者,最不满一次的酒店之旅 1、酒店地理位置比较偏,虽然离太湖很近,但周边的旅游景点都不是很理想,而且酒店周围都是工地,非常吵 2、酒店分两块区域,一块是假日酒店3-4星挂牌,还有一块是智选假日。2-3星挂牌酒店级别。 3、我预定智选假日,晚上不是24小时提供客房服务,晚上11点需要浴巾给前台,前台回复么有,在我再三要求下,我下楼和对面假日酒店的工作人员一起去酒店员工备用室拿毛巾 4、重点的地方说三遍!重点的地方说三遍!重点的地方说三遍! 第二天晚上,晚餐选择在对面的假日酒店用自助餐,2大1小,在第一次取餐中发现烤羊排没有了,于是和酒店服务生提醒,然后过了一会再去看,还是发现没有补充,我就问服务生晚上用餐到几点,对方没有回复,我问为啥羊排不补?对方说去后厨问问,过了一段时间,全场赠送的每人一只大闸蟹用完之后,我还是没看到羊排补上,我就直接和值班经理反映情况,对方也没有明确表示只是说去后厨催,然后我直接走去服务台,问对方酒店投诉电话,两位服务生支支吾吾,让我自己打400,电话接通之后,对方就询问我了情况和房间号,然后就挂机了。我用餐结束离开是,值班经理拿着一盆羊排送过来,我们没有食用,只是想说,你们的服务就这么让客人不满意,后续没有接到任何电话表示,我希望好订网把事情反映给对方酒店集团,自己作为资深出境旅游从业者,资深旅游媒体人,很希望得到一个满意的回复。 ##### CHUNLEI Stayed 1 night in Oct 2018 Verified ### 8/10 Good #### Thomas 25 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not bad, not great Hotel Clean, service very friendly. Very basic in terms of catering. No room service. And if you want dinner you have to go 2 minutes round the corner to the bigger Holiday Inn, which in all fairness does a good burger with friendly service. Breakfast is mainly Chinese with western option being toast, cereal and self serve coffee. Location is about a 10 minute walk from Lake Tai Hu, although that certain part is a so called Park and there is an entrance fee (I think around 20 kuai) Lots of buses to get to other local places and it's a 30 minute taxi ride to suzhou train station (about 90 rmb) ##### Thomas Verified ### 10/10 Excellent #### Verified traveller 5 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is new, but not much amenties around the hotel at this moment. ##### Verified traveller Stayed 1 night in Dec 2017 Verified ### 2/10 Terrible #### YIfan 4 Nov 2024 ##### YIfan Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### YAJING 5 Oct 2018 Liked: Room comfort ##### YAJING Stayed 3 nights in Oct 2018 ---