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Overview of Fairmont Yangcheng Lake

Photo gallery

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, Select Comfort beds, minibar, in-room safe
UNESCO Sustainable Property

Fairmont Yangcheng Lake

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationYangcheng Lake1 min walk
    Popular LocationTinglin Park11 min drive
    Popular LocationYuanrong Times Square27 min drive
    AirportWuxi (WUX-Shuofang)38 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Non Smoking, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Executive Room, Non Smoking, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Executive Room, Non Smoking, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Non Smoking, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Suzhou

Located in Suzhou's Kunshan neighbourhood, Fairmont Yangcheng Lake is in a provincial park and on the waterfront. Luzhi Town and Gate to the East are local landmarks, and some of the area's attractions include Ferris Wheel Paradise and Kunshan Flower Exposition. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Yangcheng Lake - 1 min walk
  • Tinglin Park - 11 min drive
  • Suzhou International Expo Center - 27 min drive
  • Yuanrong Times Square - 27 min drive
  • Ferris Wheel Paradise - 29 min drive

Getting around

  • Suzhou Railway Station - 21 min drive
  • Pudong International Airport (PVG) - 75 min drive

Restaurants

  • Yi Feng Court — 1 min walk
  • Essence — 1 min walk
  • The Youth Garden - 6 min drive
  • Amour Des Artes - 6 min drive
  • Caro - 6 min drive

About this property

Fairmont Yangcheng Lake

Family-friendly Suzhou hotel in Kunshan with 3 restaurants
3 restaurants, a full-service spa and free water park access are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, an outdoor pool and 3 bars/lounges are on-site. All 199 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. LCD TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Fairmont Yangcheng Lake offers 199 forms of accommodation with iPod docking stations and DVD players. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with cable channels. Fridges and minibars are provided. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a complimentary water park, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Willow Stream has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: CNY 161 for adults and CNY 81 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Bike rentals
  • Children's pool
  • Fishing
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference space (23672 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 161 for adults and CNY 81 for children (approximately)
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 900 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Fairmont Yangcheng
Fairmont Yangcheng Hotel
Fairmont Yangcheng Hotel Kunshan Lake
Fairmont Yangcheng Lake Kunshan
Yangcheng
Fairmont Yangcheng Lake Hotel Suzhou
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake Hotel Suzhou

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 17 out of 28 reviews
5 - Excellent 61%
Rating 4 - Good. 9 out of 28 reviews
4 - Good 32%
Rating 3 - Okay. 1 out of 28 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 28 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff needs better training
Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
Stayed 2 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunshan trip
Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
Stayed 1 night in Jun 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
Stayed 1 night in Apr 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel/Beautiful Location
It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.