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Overview of Crowne Plaza Suzhou

Photo gallery

Guest reviews

4.6 / 5Wonderful
95 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationJinji Lake6 min walk
Popular LocationGate to the East8 min walk
Popular LocationSuzhou Culture and Arts Center3 min drive
AirportWuxi (WUX-Shuofang)31 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Club Room, 2 Single Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Single Beds
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  • Club Room

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Room, View (Special View Room)

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
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  • Superior Suite

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Premier Room, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
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  • Premier Room, 2 Single Beds, Non Smoking, Lake View

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 2 Single Beds
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About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Crowne Plaza Suzhou is in the city centre and on a lake. In City Shopping Mall and Shantang Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Humble Administrator's Garden. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours.

Popular Location

What's nearby

  • Jinji Lake - 6 min walk
  • Gate to the East - 8 min walk
  • Suzhou Culture and Arts Center - 3 min drive
  • Suzhou International Expo Center - 10 min drive
  • Yuanrong Times Square - 10 min drive

Getting around

  • Suzhou Railway Station - 17 min drive
  • Shanghai (PVG-Pudong Intl.) - 84 min drive

Restaurants

  • Sun Seeker — 1 min walk
  • Abalone Prince — 1 min walk

About this property

Crowne Plaza Suzhou

Luxury Suzhou hotel in Wuzhong, walk to Jinji Lake
This hotel features 5 restaurants, a marina and a full-service spa. WiFi in public areas is free. Additionally, an indoor pool, a nightclub and a health club are on-site. All 344 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include fridges, minibars and room service.
Crowne Plaza Suzhou offers 344 forms of accommodation with minibars and a safe. 42-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open selected days.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Train station pick-up shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 170 per person
5 restaurants and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Arcade/game room
Full-service spa
Health club
Indoor pool
Nightclub
Sauna
Seasonal outdoor pool
Shopping

Family friendly

Arcade/game room
Dry-cleaning service
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

24-hour business centre
Meeting rooms
Conference centre (22012 square feet of space)

Outdoors

BBQ grill(s)
Garden
Marina on site
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open selected days

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch LCD TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 170 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Suzhou Hotel
Crowne Plaza Suzhou
Crowne Plaza Suzhou Hotel
Crowne Plaza Suzhou Suzhou
Crowne Plaza Suzhou Hotel Suzhou

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
67
4 - Good
21
3 - Okay
7
2 - Mediocre
0
1 - Poor
0
4.7
Cleanliness
4.6
Service and Staff
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except there is no coffee maker in the room.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Fantastic

Stayed 2 nights in Dec 2019

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Disappointment of the room I get.

Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.

Stayed 1 night in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel, good for a weekend stay.

Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is amazing!!

I've got an upgrade for an outstanding room. I've loved this hotel!!

Stayed 1 night in Jan 2019