Title: Crowne Plaza Suzhou by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Suzhou by IHG Luxury hotel with 3 restaurants and marina ![Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/cddf78ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/99dc5b46-42a7-4518-838b-a3e156db0534-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Point of interest](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/6952d5e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/50c9c504.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/9364d96b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Suzhou, beside Jinji Lake, offers a luxury retreat with a marina and convenience store. Guests can book spa treatments or dine at three on-site restaurants. The family-friendly hotel provides shopping, high-speed WiFi, and special kids' meals. 9.4 Exceptional ## Popular amenities - - Bar - Pool - Spa - Room service - 24/7 front desk £87 includes taxes & fees 7 Dec - 8 Dec ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1392523&PinnedHotelID=1392523&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/a59c4767.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Lake View (Jinji) ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - 452 sq ft - Lake view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/b6821074.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Lake View (Jinji) ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - 452 sq ft - Lake view - Sleeps 3 - 2 Double Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/b3133ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Lake View 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Lake view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/a0cf9857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/b6821074.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Lake View ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Lake view - Sleeps 3 - 2 Double Beds ![Suite, 1 King Bed, Club lounge access (Captain, Lounge Access) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/a5403c32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Club lounge access (Captain, Lounge Access) ### Highlights Soundproofed Air conditioning Club Lounge Fridge LCD TV Private bathroom Hairdryer Shower/bath combination - Lake view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/4434d4eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Club lounge access (Explorer, Lounge Access) ### Highlights Soundproofed Air conditioning Club Lounge Fridge LCD TV Private bathroom Hairdryer Shower/bath combination - Park view - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/4849ec64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge) ### Highlights Soundproofed Air conditioning Club Lounge Fridge LCD TV Private bathroom Hairdryer Shower/bath combination - Lake view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/a59c4767.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, Lake View ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Lake view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/a0cf9857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Sleeps 3 - 1 Single Bed ![Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/6db5b368.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc) ### Highlights Soundproofed Air conditioning Club Lounge Fridge LCD TV Private bathroom Hairdryer Shower/bath combination - Lake view - Sleeps 3 - 1 King Bed ![Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/e08a37af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access) ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Sleeps 3 - 1 King Bed ![Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/7beac26c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access) ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - Sleeps 3 - 2 Double Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/926683af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access) ### Highlights Soundproofed Air conditioning Club Lounge Fridge LCD TV Private bathroom Hairdryer Shower/bath combination - 452 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/a0cf9857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - 452 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/b2203c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access) ### Highlights Soundproofed Air conditioning Club Lounge Fridge LCD TV Private bathroom Hairdryer Shower/bath combination - 452 sq ft - Sleeps 3 - 2 Double Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1400000/1392600/1392523/8c3d29f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Shower/bath combination Designer toiletries - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Crowne-Plaza-Suzhou.h1392523.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Crowne-Plaza-Suzhou.h1392523.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.32221%2C120.68259&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-cWETDzR1CVFnCeWIlVvXewppTs=) 168 Xinggang Street, Suzhou, Jiangsu, 215021 #### What's nearby - Jinji Lake - 1 min walk - 0.1 miles - Suzhou Center Mall - 10 min walk - 0.5 miles - Gate to the East - 14 min walk - 0.7 miles - Humble Administrator's Garden - 9 min drive - 4.1 miles - Suzhou Museum - 10 min drive - 4.1 miles #### Getting around - Dongfangzhimen Station - 10 min walk - Suzhou Railway Station - 18 min drive - Pudong International Airport (PVG) - 118 min drive #### Restaurants - ‪Crowne Plaza Admiral Lounge - ‬4 min walk - ‪苏面坊 - ‬5 min walk - ‪T.Boat - ‬6 min walk - ‪Wang Steak (王品台塑牛排) - ‬8 min walk - ‪鹤家 - ‬8 min walk ## About this property ### Crowne Plaza Suzhou by IHG Luxury family-friendly hotel near Jinji Lake Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou by IHG provides a marina, a corner/local shop and a terrace. Treat yourself to a body treatment, a massage or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe. Other perks include: - A seasonal outdoor pool and an indoor pool - Buffet breakfast (surcharge), motorhome/coach/lorry parking and train station pick-up service - ATM/banking services, a front desk safe and concierge services - A ballroom, a gift shop and a lift Room features All 388 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with designer toiletries and shower/bath combinations - 42-inch LCD TVs with satellite channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![1 King Premium Panoramic View | Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3850000/3849200/3849196/aff0d3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Suzhou by IHG Suzhou Industrial Park - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 166 reviews £90 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3849196&PinnedHotelID=3849196&HadPinnedHotel=true®ionId=-1&adults=2) ![49-inch LED TV with cable channels, TV, pay films](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/2ca3e974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Suzhou Suzhou Industrial Park - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 103 reviews £118 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/13000000/12030000/12020700/12020697/6b830ec1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Suzhou Suzhou Industrial Park - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 79 reviews £70 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=12020697&PinnedHotelID=12020697&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3890000/3882000/3881937/1c2b8c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Suzhou Suzhou Industrial Park - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 216 reviews £64 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3881937&PinnedHotelID=3881937&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; 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Chinese cuisine ](https://images.trvl-media.com/lodging/1000000/50000/44400/44305/31cf341d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kimpton Suzhou Bamboo Grove by IHG Suzhou Old Town - Pool - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 13 reviews £117 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44305&PinnedHotelID=44305&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Train station pick-up shuttle (surcharge) - RV/bus/lorry parking on site ### Food and drink - Daily buffet breakfast available 6 AM to 10:00 AM for a fee: CNY 128 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - 圣汐Sun Seeker - 臻炉逸Zhen Hotpot - 香茗舫Fragrance - 马里亚纳Mariana - 鲍鱼王子Abalone Prince ### Things to do - Arcade/game room - Free children's club - Full-service spa - Health club - Indoor pool - Piano - Playground - Sauna - Seasonal outdoor pool - Shopping - Steam room ### Family friendly - Arcade/game room - Free children's club - Grocery/convenience store - In-room refrigerator - Indoor pool - Laundry facilities - Playground - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Marina - On a lake - Terrace ### Full-service spa - Facials - Hot tub - In-room massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 9 floors - Ballroom - Banquet hall - Built in 2009 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 42-inch LCD TV with satellite channels - Pay films ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 128 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Crowne Plaza Hotel Suzhou Crowne Plaza Suzhou Suzhou Crowne Plaza Crowne Plaza Suzhou Hotel ## Frequently asked questions ### Does Crowne Plaza Suzhou by IHG have a pool? > Yes, this property has an indoor pool and a seasonal outdoor pool. ### How much does it cost to stay at Crowne Plaza Suzhou by IHG? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou by IHG on 7 Dec 2025 start from £87.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Suzhou-Hotels-Crowne-Plaza-Suzhou.h1392523.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crowne Plaza Suzhou by IHG pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Crowne Plaza Suzhou by IHG? > There is free parking nearby. ### What time is check-in at Crowne Plaza Suzhou by IHG? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Crowne Plaza Suzhou by IHG? > Checkout is at noon. ### Where is Crowne Plaza Suzhou by IHG located? > This family-friendly Suzhou hotel is located on a lake, within a 15-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Suzhou by IHG Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 124 8 - Good 28 6 - Okay 10 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Kian Chuan 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb. ##### Kian Chuan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Stoyan 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again. ##### Stoyan Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### PYOUNG DAE 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### PYOUNG DAE Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### KamTuck 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### KamTuck Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 주변환경 좋고 친절하고 서비스도 좋았어요 덕분에 편안한 출장이였습니다 ##### Verified traveller Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Hiroshi 8 May 2025 Liked: Cleanliness, property conditions & facilities 妻と上海からの小旅行で1泊しました。夜になるとホテルの吹き抜けのラウンジが良い雰囲気で、 ##### Hiroshi Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 아주 좋았어요. 호수를 바라보는 뷰도 좋았고 방크기 조식도 훌륭함 ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### catriona 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Some improvements required for excellence The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay. ![Outside the hotel. ](https://a.travel-assets.com/ugc/hotel-reviews/e5714f9e-efa3-4012-874e-363d4aa8ce97-1745476566936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from outside. ](https://a.travel-assets.com/ugc/hotel-reviews/fda2319b-d985-4da9-8523-8e73d69ccbb9-1745476568963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### catriona Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### JINGYU 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Crowne Suzhou L'hotel è perfetto, dispone di tutti i servizi necessari. La camera è molto spaziosa, confortevole e silenziosa: splendidi i cuscini. La colazione è di altissimo livello. Posizione incredibile. Tutto lo staff, specialmente Henry, è gentilissimo ed estremamente professionale. ##### JINGYU Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### KEIZO 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 快適な部屋 出張で理由しました。部屋はとても綺麗で朝バッフェも充実していてよかったです。次回も使用したいと思います。 ##### KEIZO Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Joseph Chin Fong 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast ##### Joseph Chin Fong Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### HEESEUNG 8 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 다음에도 또 방문! ##### HEESEUNG Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Julie 16 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again ##### Julie Stayed 17 nights in Jul 2024 ### 10/10 Excellent #### SUNMI 4 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 친절해요 ##### SUNMI Stayed 1 night in Aug 2024 ### 10/10 Excellent #### SUNMI 31 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 크라운호텔 굿 친절합니다 ##### SUNMI Stayed 1 night in Jul 2024 ### 8/10 Good #### winnie 16 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love it Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great. ##### winnie Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Terry 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel! ##### Terry Stayed 1 night in Jul 2024 ### 10/10 Excellent #### jerry 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Next to music fountain ##### jerry Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Ning 27 Jun 2024 #### Sunny Jiang Highly recommend, everything’s perfect for family trip! ##### Ning Stayed 2 nights in Jun 2024 ### 4/10 Poor #### JEAN 10 Jun 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Over-rated and run down rooms Ok, this was during a chineese holiday week-end, but still it can't excuse assigning a smoking room when non-smoking was explicitely requested. The rooms need refurbishing for that price, cleaning was questionable and most of the staff doesn't speak a word of english and are not willing to help. The only notable exception is the buffet staff and managers who introduced us to some local dishes and were keen to assist with any need. ##### JEAN Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Shuk Po Hidi 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities 這是一間非常棒的酒店，首先房間空間好大，房內設計簡潔舒適。雖然我的房間不是望向金鷄湖方向，但是景觀都是很美。早上自助早餐有很多不同種類的食物選擇，好美味。 ##### Shuk Po Hidi Stayed 3 nights in May 2024 ### 10/10 Excellent #### Verified traveller 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent location next to Suzhou center ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### shuichiro 25 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ウォッシュレットがあったのがよかった。 ##### shuichiro Stayed 3 nights in Apr 2024 ### 8/10 Good #### Yingzi 23 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices. ##### Yingzi Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### PYOUNG DAE 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities … ##### PYOUNG DAE Stayed 3 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Beach Resorts & Hotels in Myanmar](https://www.expedia.co.uk/Destinations-In-Myanmar-Beach-Hotels.0-0-d124-tBeachHotels.Hotel-Filter-Destinations) > > [Hotels in Baden-Baden](https://www.expedia.co.uk/Baden-Baden-Hotels.d689588341068140544.Travel-Guide-Hotels) > > [Hotels with Restaurant in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Hotel-With-Restaurant.0-0-d6069845-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Chadlington](https://www.expedia.co.uk/4Star-Chadlington-Hotels.s40-0-d55506.Travel-Guide-Filter-Hotels) > > [Baglio Oneto dei Principi di San Lorenzo - Luxury Wine Resort](https://www.expedia.co.uk/Marsala-Hotels-Baglio-Oneto-Dei-Principi-Di-San-Lorenzo-Luxury-Wine-Resort.h1131161.Hotel-Information) > > [Ace Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Ace-Hotel-New-York.h2244255.Hotel-Information) > > [Talayot Hotel by Senator - Adults Only](https://www.expedia.co.uk/Son-Servera-Hotels-Caleia-Talayot-Spa-Hotel.h16714624.Hotel-Information) > > [All-Inclusive Hotels in Middle East](https://www.expedia.co.uk/Destinations-In-Middle-East-All-Inclusive-Hotel.0-0-d6023182-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cosy Cotswolds style cottage in a stunning location on the Lower Mill Estate](https://www.expedia.co.uk/Cirencester-Hotels-Cotswolds-Style-Cottage-In-Stunning-Location-In-Mill-Village.h65263960.Hotel-Information) > > [Corallium Dunamar by Lopesan Hotels - Adults Only](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Corallium-Dunamar-By-Lopesan-Hotels.h1102728.Hotel-Information) > > [Hotels with Connecting Rooms in Lisbon](https://www.expedia.co.uk/Lisbon-Hotels-Hotel-With-Connecting-Rooms.0-0-d2080-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Lyme Regis](https://www.expedia.co.uk/Lyme-Regis-Hotels-Travelodge-UK.0-0-d182577--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [ApexHotels Hotels in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Apex-Hotels.0-0-d553248623451644244--bApexHotels.Travel-Guide-Filter-Hotels) > > [Pet-Friendly Hotels in Chipping Norton](https://www.expedia.co.uk/Chipping-Norton-Hotels-Pet-Friendly-Hotel.0-0-d4871-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Gdansk (GDN)](https://www.expedia.co.uk/lp/flights/lhr/gdn/london-to-gdansk) > > [Flights from Edinburgh (EDI) to Pisa (PSA)](https://www.expedia.co.uk/lp/flights/edi/psa/edinburgh-to-pisa) > > [flights from seychelles intl airport](https://www.expedia.co.uk/lp/airports/sez/flights-from-seychelles-intl-airport) > > [Flights from Birmingham (BHX) to Marmagao (GOI)](https://www.expedia.co.uk/lp/flights/bhx/goi/birmingham-to-goa) > > [flights from ioannis kapodistrias airport](https://www.expedia.co.uk/lp/airports/cfu/flights-from-ioannis-kapodistrias-airport) ### Cars > [Car hire in Sonoma](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Sonoma.d6946.Car-Hire-Guide) > > [Sixt Car Rentals In Birmingham](https://www.expedia.co.uk/Sixt-Car-Rentals-In-Birmingham.d5785666-c35.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Sunderland](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Sunderland.d5706-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Bulford](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bulford.d3000716103.Car-Hire-Guide) ### Packages > [Mykonos Holidays](https://www.expedia.co.uk/Mykonos.d1707.Holidays-City-Breaks) > > [Dynamic Earth](https://www.expedia.co.uk/Dynamic-Earth-Sudbury.d6204799.Attraction) > > [Bord Gáis Energy Theatre](https://www.expedia.co.uk/Bord-Gais-Energy-Theatre-City-Centre-Dublin.d6156633.Attraction) > > [Whitby Harbour](https://www.expedia.co.uk/Whitby-Harbour-Whitby.d553248621556282415.Attraction) ### General > [Visit Central New York City](https://www.expedia.co.uk/New-York-Central-New-York-City.dx553248633938969338)