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Reviews of Courtyard by Marriott Suzhou Mudu

4 out of 5
Courtyard by Marriott Suzhou Mudu
No 264 Jinfeng Road, Wuzhong District, Suzhou, Jiangsu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Qin

Travelled with partner
English level for staff should be improved please
Stayed 7 nights in Jun 2023

10/10 Excellent

s h

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Very good hotel, good value
Stayed 1 night in May 2021
Response from Marcom Manager on 20 Jul 2021
Dear guest, thank you for choosing Courtyard by Marriott Suzhou Mudu and taking the time to post a detailed review by sharing your recent stay experience. It was our great pleasure to be of service to you. We look forward to welcoming you back on your next visit to Suzhou again.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Doris on 6 Dec 2019
您好！非常开心你选择下榻我们酒店。酒店于2018年09月25日开业，拥有全新的硬件设施和便利的交通条件。同时酒店配备了专业的管理团队，希望给客人带来良好的入住服务体验。目前酒店大堂吧推出周四“女士之夜”，女士可享部分饮品优惠活动，并邀请乐队驻唱，希望给您带来更加难忘的体验。再次感谢您的点评，祝您生活愉快！

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Public Relations Manager on 18 Jul 2019
尊敬的客人：您好！非常开心你选择下榻我们酒店。酒店于2018年09月25日开业，拥有全新的硬件设施和便利的交通条件。同时酒店配备了专业的管理团队，希望提供专业的酒店服务，给客人带来满意的入住体验。再次感谢您的入住，我们随时期待您的再次光临，祝您生活愉快！

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
check in service was not very good.
The front desk service was not very professional, not up to Marriott standard. Wifi was very slow. Other than that, the room is clean and big. Convenience location, shopping mall just next door.
Stayed 3 nights in Apr 2019
Response from Hotel Public Relations Department on 10 May 2019
Dear Guest, Thank you for choosing Courtyard by Marriott Suzhou Mudu and for your review regarding your experience. We are so sorry for the question you mentioned about the front desk service, and we have shared feedback with managers to improve this phenonemon. To provide first-class service for guests is our goal of all staffs. We still very eagerly look forward to your next visit, thank you. Best regards.

10/10 Excellent

yatao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

CHIAO YI

Stayed 6 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location is just nearby a shopping mall. Friendly staff, clean and tidy room that we enjoyed the stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

NORICHIKA

Stayed 11 nights in Sep 2021

10/10 Excellent

YONGHEE

Stayed 2 nights in Jul 2021

10/10 Excellent

I-TSANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利
服务不错 位置也相当方便 离地铁站与商场很近
Stayed 1 night in Oct 2020
Response from Baldwin on 10 Oct 2020
尊贵的I-TSANG，您好！感谢您入住苏州合景万怡酒店。热情周到的服务是万怡酒店对每一位客人的承诺。酒店坐享高新狮山和木渎地区双商圈，且能够便捷地到达两大商圈及苏州火车站、苏南硕放国际机场，是您商旅居停的不二选择。苏州合景万怡酒店期待您的再次光临，您的一切所需我们都将尽心满足！

8/10 Good

CHUN TENG

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒；鄰近的商圈選擇亦多
Stayed 1 night in Nov 2019
Response from Doris on 4 Dec 2019
您好！非常开心你选择下榻我们酒店。酒店于2018年09月25日开业，拥有全新的硬件设施和便利的交通条件。同时酒店配备了专业的管理团队，希望给客人带来良好的入住服务体验。目前酒店大堂吧推出周四“女士之夜”，女士可享部分饮品优惠活动，并邀请乐队驻唱，希望给您带来更加难忘的体验。再次感谢您的点评，祝您生活愉快！

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通環境方便,服務員熱心
Stayed 2 nights in Nov 2019
Response from Doris on 4 Dec 2019
您好！非常开心你选择下榻我们酒店。酒店于2018年09月25日开业，拥有全新的硬件设施和便利的交通条件。同时酒店配备了专业的管理团队，希望给客人带来良好的入住服务体验。目前酒店大堂吧推出周四“女士之夜”，女士可享部分饮品优惠活动，并邀请乐队驻唱，希望给您带来更加难忘的体验。再次感谢您的点评，祝您生活愉快！

10/10 Excellent

W.Y., H.K.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住的是雙床房，萬怡是我旅程中第五間住的酒店，房間清潔衛生都很好，淋浴間有可以坐的地方，特別適合長者使用，這設施也是我在之前的酒店沒見過的。 入住和退房也是由Miss Annabella Gu安排，非常專業，謝謝。 早餐種類不少，但沒我愛吃的，在電梯旁的那台咖啡機出來的咖啡味道還可以。 樓下悠方，超市那層很多吃的，想吃好的可到6層的追夜。 這裡去天平山和木瀆古鎮也非常近，我坐公交，20分鐘就到。
Stayed 3 nights in Nov 2019
Response from Doris on 4 Dec 2019
您好！非常开心你选择下榻我们酒店。酒店于2018年09月25日开业，拥有全新的硬件设施和便利的交通条件。同时酒店配备了专业的管理团队，希望给客人带来良好的入住服务体验。目前酒店大堂吧推出周四“女士之夜”，女士可享部分饮品优惠活动，并邀请乐队驻唱，希望给您带来更加难忘的体验。再次感谢您的点评，祝您生活愉快！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒 近地鐵 隔壁還有悠方 雖然離市中心有段距離 但是還是蠻方便的
Stayed 3 nights in Sep 2019

10/10 Excellent

YINGCHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

YI-Chen

Liked: Cleanliness, property conditions & facilities
枕頭太硬，運氣不好碰到學生旅遊，隔音差很多
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很新的酒店，設備各方面都很優質，但枕頭偏軟比較不習慣。
Stayed 9 nights in Mar 2019
Response from Hotel Public Relations Department on 10 May 2019
尊敬的客人：您好！十分荣幸您对我们酒店的赞赏有加和推崇备至！酒店自2018年09月25日开业，因便利的交通环境，高水准的服务和高品质的餐饮体验受到住客的一致好评，同样也很感谢您的认可, 您的意见我们已经反馈给酒店管理层，希望能给到客人更加优质的出行体验！再次感谢您的认可，祝您生活愉快

6/10 Okay

Verified traveller

Disliked: Room comfort
Soso
Stayed 7 nights in Mar 2019
Response from Hotel Public Relations Department on 10 May 2019
Dear guest, It's our honor that our service will bring you a comfortable stay. To bring the qualified service for every guest is our target. Meanwhile we hope that you can enjoy a richer culinary experience at our Pavilion and private dinning room. We are looking forward to your visit again and wish you a happy life!