Title: Cendre Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Cendre Hotel

Travelers can explore local hidden gems with convenient bike rentals from this hotel near Hanshan Temple and Lingering Garden, with hassle-free check-in

## Photo gallery for Cendre Hotel

![Reception - Cendre Hotel (Suzhou)](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/eb67fcb0.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Exterior - Cendre Hotel (Suzhou)](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/7e7ae86b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Studio Double Room | 1 bedroom, down duvets, pillow-top beds, desk - Cendre Hotel (Suzhou)](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/fa74fcfc.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Courtyard - Cendre Hotel (Suzhou)](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/545a56b6.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Courtyard view - Cendre Hotel (Suzhou)](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/c0d49b28.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Cendre Hotel offers a peaceful escape close to key attractions. Guests can wander through the hotel's quiet garden, relax on the welcoming terrace, or browse the library for a good read. The location provides an excellent base for discovering the area's cultural highlights.

## Reviews

9.4

Exceptional

## Popular amenities

- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Breakfast available

## Room options

### Check availability for these dates

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Tomorrow

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This weekend

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Next weekend

[Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=28418480&PinnedHotelID=28418480&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

Showing 6 of 6 rooms

### View all photos for Superior Double Room

![Superior Double Room | 1 bedroom, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/62588530.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Double Room

- 323 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Superior Twin Room

![Superior Twin Room | 1 bedroom, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/b7f82eca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Twin Room

- 323 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds

### View all photos for Loft Family Room

![Loft Family Room | 1 bedroom, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/07613d84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Loft Family Room

- 431 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Queen Futon

### View all photos for Studio Double Room

![Studio Double Room | 1 bedroom, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/fa74fcfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Studio Double Room

- 484 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Standard Single Room

![Standard Single Room | 1 bedroom, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/a037fa43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Single Room

- 215 sq ft
- 1 bedroom
- Sleeps 1
- 1 Large Single Bed

### View all photos for Family Triple Room

![Family Triple Room | 1 bedroom, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/29000000/28420000/28418500/28418480/9d7fb721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Triple Room

- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Single Bed

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## About the area

Located in Gusu District, a neighbourhood in Suzhou, Cendre Hotel is near a metro station and near theme parks. Suzhou Museum is a cultural highlight and some of the area's popular attractions include Humble Administrator's Garden and Suzhou Garden and Architecture. Hanshan Temple and Shantang Street are two other places to visit that come recommended. [Visit our Suzhou travel guide](https://www.expedia.co.uk/Suzhou.dx3353)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.32196%2C120.58108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QR-b78BieVq4iIDtNQWQ6uEh5Mw=)

No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000

### What's nearby

- ![Suzhou China](https://images.trvl-media.com/place/319626245149034375/693a370d-70c9-4bc8-9cd8-52eb03c9bfe1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Suzhou City Moat  
3 min drive \- 1.7 miles
- West Garden Temple  
13 min walk \- 0.7 miles
- Shantang Street  
13 min walk \- 0.7 miles
- Classical Gardens of Suzhou  
17 min walk \- 0.9 miles
- Tiger Hill  
2 min drive \- 1.2 miles

### Getting around

- Suzhou Railway Station  
12 min drive
- Tiger Hill Station  
17 min walk
- Wuxi (WUX-Shuofang)  
37 min drive

### Restaurants

- Alkanna  
2 min drive
- 星巴克  
4 min drive
- 大冰的小屋  
3 min drive
- 万景庭 苏式面馆  
3 min drive
- Club Lounge  
2 min drive

## About this property

### Cendre Hotel

Hotel near Shantang Street 

Located close to Hanshan Temple and Lingering Garden, Cendre Hotel provides a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym. 

You'll also enjoy perks such as: 

- Free self-parking
- Buffet breakfast (surcharge), tour/ticket information and a porter/bellboy
- 2 meeting rooms, a TV in reception and concierge services

Room features 

All 62 rooms have comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. 

More amenities include: 

- Pillowtop mattresses and down duvets
- Bathrooms with rainfall showers and free toiletries
- 55-inch LCD TVs with premium channels
- Wardrobes/cupboards, separate sitting areas and LED light bulbs

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- Free secured, uncovered self parking on site
- Limited number of on-site self parking spaces per unit

### Food and drink

- Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 38 for adults and CNY 19 for children
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas

### Things to do

- 24-hour gym
- Bicycle storage
- TV in common areas

### Family friendly

- Laundry facilities
- Living room
- Mini-fridge
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
- Wedding services

### Business services

- 2 meeting rooms
- Business centre
- Conference centre (538 square foot of space)

### Outdoors

- Garden
- In a nature reserve
- Outdoor furniture
- Terrace

### Accessibility

- Area rugs in public areas
- Hardwood flooring in public areas
- Hardwood flooring in room
- No lift
- Smooth flooring in public areas

### More

- 4 floors
- At least 80% lighting from LEDs
- Banquet hall
- Built in 2018
- Designated smoking areas (fines apply)
- Double-glazed windows
- Reception hall
- Traditional architecture

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes
- Down comforter
- Pillow menu
- Pillowtop mattress

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Toilet paper
- Towels provided

### Entertainment

- 55-inch LCD TV with premium cable channels
- Pay films

### Food and drink

- Electric kettle
- Limited room service
- Mini-fridge
- Paper towels

### More

- Air conditioning
- Desk
- Energy-saving switches in guestrooms
- Laptop workspace
- LED lighting
- Living room
- Separate sitting area
- Soundproofed rooms
- Window screens

## Policies

### Check-in

Check-in start time: noon; check-in end time: anytime 

Early check-in subject to availability

Minimum check-in age - 18 

### Check-out

Check-out before 2:00 PM

### Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Access methods

Staffed front desk

### Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

### Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

### Payment types at the property

## Important information

### Optional extras

- Fee for buffet breakfast: from approximately CNY 38 for adults and from CNY 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash 

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit 

Property Registration Number 91320500560330657T

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

This property does not have any lifts 

Only registered guests are allowed in the guestrooms

### National rating

Property class, provided by our rating system, is based on property type, amenities and services.

### Property is also known as

Cendre Hotel Tiger Hill Suzhou

Cendre Tiger Hill Suzhou

Cendre Tiger Hill

Cendre Hotel Hotel

Cendre Hotel Suzhou

Cendre Hotel Hotel Suzhou

Cendre Hotel (lingering garden tiger hill)

## Frequently asked questions

### Is Cendre Hotel pet-friendly?

### How much is parking at Cendre Hotel?

### What time is check-in at Cendre Hotel?

### What time is check-out at Cendre Hotel?

### Where is Cendre Hotel located?

### Can I cancel my reservation for free and receive a full refund?

## Have a question?

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## Reviews

## Cendre Hotel Reviews

9.4

### Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 9.6

Cleanliness

### 9.2

Location

### 9.4

Staff & service

### 9.4

Property conditions & facilities

10 - Excellent

42

8 - Good

4

6 - Okay

2

4 - Poor

1

2 - Terrible

1

## Reviews

Verified

### 10/10 Excellent

#### Ang Lin

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is spacious, location is close to several attractions.

##### Ang Lin

Stayed 4 nights in Sep 2025

Verified

### 10/10 Excellent

#### William

28 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good quality, new rooms and friendly, professional staff. Has a nice garden too. One of Suzhou's best!

##### William

Stayed 1 night in May 2025

Verified

### 10/10 Excellent

#### Li Ping

15 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

What an excellent stay! The staff were super helpful and kind. We were provided with recommended local attractions to visit and local restaurants to try in Suzhou. The free laundry facilities were also extremely handy given we were travelling light. The rooms were good sized and very clean. Another particularly helpful feature in the room was that the windows were fitted with mosquito netting that kept the bugs away while we enjoy some of the autumnal breeze in the evenings. Thank you so much for the hospitality!

##### Li Ping

Stayed 4 nights in Nov 2025

Verified

### 8/10 Good

#### Shaun

26 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast

##### Shaun

Stayed 3 nights in Dec 2023

Verified

### 10/10 Excellent

#### Cedric

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very helpful staff. The stay would be perfect if smoking can be stopped more promptly. 

##### Cedric

Stayed 1 night in Nov 2024

Verified

### 10/10 Excellent

#### Valiant

25 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

big and clean, quiet, and taxi easy call.

##### Valiant

Stayed 10 nights in Oct 2023

Verified

### 6/10 Okay

#### Marcella

18 Dec 2024

The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.

##### Marcella

Stayed 4 nights in Dec 2024

Verified

### 8/10 Good

#### CheauYee

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff & clean room 

##### CheauYee

Stayed 4 nights in Aug 2025

Verified

### 10/10 Excellent

#### Ing Liong

6 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Helpful employees 

##### Ing Liong

Stayed 2 nights in Oct 2025

Verified

### 10/10 Excellent

#### Deokhyeon

20 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Very strongly recommend this hotel

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.

##### Deokhyeon

Stayed 3 nights in Oct 2022

Verified

### 10/10 Excellent

#### Soo Kin

22 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! The room a bit hot...

##### Soo Kin

Stayed 1 night in Mar 2024

Verified

### 10/10 Excellent

#### Ryunosuke

24 Jul 2024

Liked: Staff & service, property conditions & facilities

good

##### Ryunosuke

Stayed 3 nights in Jul 2024

Verified

### 6/10 Okay

#### CHANOKPHAT

11 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Staff and service is good, but room was not in a good condition. Smoke smell was too strong

##### CHANOKPHAT

Stayed 2 nights in Sep 2024

Verified

### 10/10 Excellent

#### Shanlu

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.

##### Shanlu

Stayed 1 night in Jun 2024

Verified

### 2/10 Terrible

#### Chenguang

11 Oct 2024

Liked: Property conditions & facilities

Disliked: Staff & service

The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.

##### Chenguang

Stayed 1 night in Oct 2024

Verified

### 10/10 Excellent

#### Erh-Hsuan

16 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

酒店地址非常便利，且鄰近許多知名景點。前檯服務人員解說介紹相當專業，推薦許多適合孩子遊玩的地點，也都很棒！此外，餐廳的阿姨也很貼心，每天親切的煮食湯麵給我們吃，笑容滿面。 此外，這也是一間親子友善的酒店，為孩子貼心提供備品，房型也很舒適，還提供免費的洗衣設備，我們連住五晚，整體相當滿意。 誠摯推薦給許多想要前往蘇州旅遊的旅客，住這裡能夠玩得安心、開心，酒店品質包克滿意！

##### Erh-Hsuan

Stayed 5 nights in Mar 2026

Verified

### 10/10 Excellent

#### hae won

26 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

지난 1월에 방문하고 너무나 만족스러워 재방문했습니다! 침구류가 너무 깨끗하고 무엇보다 직원들이 너무나 친절하고 배려가 세심했습니다! 여행중 신발이 망가져서 도움을 요청했는데 흔쾌히 집에서 접착제를 가지고와 직접 고쳐주었고, 늘 웃는 모습으로 대해주었어요! 아침식사는 화려하진 않지만 부담스럽지 않은 위주의 메뉴로 특히 국수가 너무 맛있었어요! 2층에 장기 투숙을위한 세탁실도 마련되어있고 운동장소도 있어요\~ 직원들이 넘무 친절해서 여행내내 기분좋았고 떠나기 아쉬울정도입니다!

![](https://a.travel-assets.com/ugc/hotel-reviews/3395cbcf-f0f0-4b8b-abc8-70693332400e-1764133560799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/a4024f13-7bf3-4f1e-84a9-09be8d0bcdc4-1764133561086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/f19ec135-a0c6-445a-824e-d384568ed9e0-1764133561137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/0aee5ee7-2fc2-4c97-8c6b-701a3c64f839-1764133561113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### hae won

Stayed 2 nights in Nov 2025

Verified

### 10/10 Excellent

#### JauHua

25 Nov 2025

Liked: Cleanliness, amenities

房間很舒適。早餐很好吃。

##### JauHua

Stayed 1 night in Nov 2025

Verified

### 10/10 Excellent

#### Georg

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alles supper, bestes Preisleistungsverhältnis, nur bisschen von der Stadt weit entfernt, dafür aber ruhig

##### Georg

Stayed 6 nights in Sep 2025

Verified

### 10/10 Excellent

#### Kuo fu

8 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

#### CP值很高的飯店

房間寬敞舒適，床單、衛浴用品清潔，早餐美味。

##### Kuo fu

Stayed 3 nights in Feb 2025

Verified

### 10/10 Excellent

#### Pascal

6 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nette Unterkunft, wir kommen gerne wieder. 

##### Pascal

Stayed 1 night in Nov 2024

Verified

### 4/10 Poor

#### assa

16 Oct 2024

Disliked: Staff & service, property conditions & facilities

Hôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.

##### assa

Stayed 1 night in Oct 2024

Verified

### 10/10 Excellent

#### Verified traveller

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service yang ramah dan sangat membantu. Very recommended!

##### Verified traveller

Stayed 2 nights in Sep 2024

Verified

### 8/10 Good

#### Gabriel

16 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).

##### Gabriel

Stayed 3 nights in May 2024

Verified

### 10/10 Excellent

#### Verified traveller

1 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Lovely hotel

Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again. 

##### Verified traveller

Stayed 2 nights in Oct 2019

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