Find Family-Friendly Hotels in Sutton St Nicholas

"Swimming pool and spa very relaxing. Garden restaurant pleasant, food average. Breakfast wasn’t explained so we didn’t realise you could order eggs. Bacon was rubbery. Melon all gone by 9am. Pastries could have been fresher. Good tea tray in room. Room was larger than expected. "

"Hotel located in a good location & staff were exceptionally friendly & helpful. Would commended & revisit again."

"Clean comfortable room. Staff polite and helpful. Good breakfast 👍"

"I stayed in the main building with heigh ceilings & it is full of character . The staff are unbelievably friendly & quite happily amended my evening meal to suit me . Fabulous views from many rooms & the sunset has to be seen from the large terrace . Within 1 minute , you are in the historic town centre "

"There is no doubt the grounds and historic parts of the hotel are beautiful but was expecting a higher quality of service and food / drinks . The waiting staff in bar and restaurant whilst lovely and friendly just not experienced or customer focused. .We dined in the restaurant and food was v mediocre . We had ordered a bottle of white wine to have during dinner and it eventually arrived after we had finished dessert despite asking for it . When it did arrive it was warm and no ice bucket again e had to chase and ask for ice twice . Breakfast similar experience junior waiting staff who don't really understand quality service. We had to wait for tea and then just got one cup poured and didn't get any opportunity for more or a pot .Service charge for dinner was added which we thought was cheeky bearing in mind the lack of service. They need a more senior front of house or restaurant manager . The new modern extension on lilac / purple is so outdated and seating not that comfortable. this area could be made much nicer needs a refurb."

"Amazing spa and facilities "