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"Won’t stay again. Shower not working properly, heater turned itself up but didn’t get warmer. Water was awful, beds were so hard. No mariner view just a car park & not overly busy so could have given us a view. It wasn’t very cheap either."

"Lovely large quiet well appointed room. Only down side shower splashes into bath room general area."

"We were very excited for our stay at this hotel as we had seen the pictures online and booked a sea view balcony room based on this. We open our balcony doors to sit and enjoy a glass of wine and the ‘paid for sea view’ which was a very large tree that blocked the whole view of the sea. After 20 minutes we had to close the door and sit inside our room due to people on the public benches below our room smoking not only tobacco but also cannabis with the smoke coming directly into the room. We then discovered a large cockroach running across the top of the TV. I thought it had gone into my open suitcase and had to empty it to find the cockroach which I then killed and disposed of. I phoned the after hours management number to complain. They didn’t change our room but met us the next morning on check out. After explaining our situation, they told us we could complain to the local council about the tree (that’s not our job as customers) and gave us £10 off in lieu of the lack of sea view. The cockroach was for free…..! Highly disappointed and will never stay again or recommend."

"Very nice and relaxing place!!"

"Visit started with wonderful friendly staff and everything else was excellent "

"The hot water took awhile to come through. Location was great. Suitable for Family Holidays"

"Freezer drawers in the refrigerator need attention. Top draw falls off slides. Very annoying to try and use.Light over kitchen sink went out and is too high to reach to fix.Overall stay very good. Excellent location and practical for large family gruops."

"Location a mixed blessing...close to everything Batemans Bay has to offer but road noise was an issue, particularly for rooms not enjoying a water view. Alison was super helpful at check-in. Room was extra large; a definite plus, as was direct rear access to the esplanade for an early-morning or after-dinner stroll."

"Very comfortable motel for a two night business stay. Carpet was a bit dirty, and the plantation shutters were broken in places."