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Waterplace Residence

3.0 star property
Apartment in Surabaya with fitness centre and 24-hour front desk

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Photo gallery for Waterplace Residence

Terrace/patio
Lobby sitting area
Front of property
Apartment, 2 Bedrooms | In-room dining
Apartment, 2 Bedrooms | In-room dining
Waterplace Residence provides amenities, such as a terrace and a gym.

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Kitchen
  • Parking included
  • Outdoor space
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

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Apartment, 2 Bedrooms | 1 bedroom, desk

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchenette
Fridge
2 bedrooms
Private bathroom
Cookware/dishes/utensils
  • 603 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 1 bedroom, desk

Apartment, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchenette
Fridge
3 bedrooms
Private bathroom
Cookware/dishes/utensils
  • 915 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About the area

Map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213

What's nearby

  • Pakuwon Trade Center - 5 min walk - 0.3 miles
  • Pakuwon Mall - 5 min walk - 0.3 miles
  • Surabaya Zoo - 9 min drive - 5.4 miles
  • Royal Plaza Surabaya - 10 min drive - 5.2 miles
  • Tunjungan Plaza - 11 min drive - 6.4 miles

Getting around

  • Margorejo Station - 10 min drive
  • Tandes Station - 16 min drive
  • Surabaya (SUB-Juanda) - 43 min drive

Restaurants

  • ‪Tacoritto - ‬5 min walk
  • ‪Ayam Goreng Jakarta Asli - ‬5 min walk
  • ‪Ronde Jahe Alkateri - ‬6 min walk
  • ‪Nasi Timbel Mbok Ginuk - ‬6 min walk
  • ‪A-Cuan Kwetiau Medan - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Waterplace Residence

Apartment in Surabaya with fitness centre and 24-hour front desk
An indoor pool, an outdoor pool and a fitness centre are available at this apartment building. Self parking is free. Additionally, a children's pool and a 24-hour front desk are on-site. Each apartment features a balcony and a dining area, plus a kitchenette with a fridge and a stovetop. Amenities also include a shower and a desk. Housekeeping is not available.
Waterplace Residence offers 10 accommodations with air conditioning. Rooms open to balconies or patios. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

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Exterior

Ascott Waterplace Surabaya

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  • Kitchen
  • Washer
  • Parking included
8.6 out of 10, Excellent, 96 reviews
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includes taxes & fees
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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • No housekeeping service

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Waterplace Residence Apartment Surabaya
Waterplace Residence Apartment
Waterplace Residence Surabaya
Waterplace Residence Surabaya
Waterplace Residence Apartment
Waterplace Residence Apartment Surabaya

Frequently asked questions

Does Waterplace Residence have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Waterplace Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterplace Residence?

Self-parking is free at this property.

What time is check-in at Waterplace Residence?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Waterplace Residence?

Checkout is at 1 PM.

Where is Waterplace Residence located?

Situated in Surabaya, this apartment building is within a 10-minute walk of Pakuwon Trade Center and Pakuwon Mall. Al-Akbar Mosque is 2.9 mi (4.6 km) away.

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Waterplace Residence Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Fuad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Peng Cheau Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018

8/10 Good

Jimmy Togar

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018

4/10 Poor

Abdulwahab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018